Customer reviews of Petit-Fernand

M

Marco M.

Rating: 5 out of 5

Published on 12/09/2023 à 07h01

Impeccable

Translated reviews

C

Cinzia

Rating: 5 out of 5

Published on 12/09/2023 à 07h01

Fantastic labels both the adhesive and thermo-adhesive ones,I have been using them for 7 years now....

Translated reviews

I

Invité

Rating: 5 out of 5

Published on 12/09/2023 à 06h56

The stickers deliver what they promise... are super.

Translated reviews

Response from Petit-Fernand Published on 25/09/2023

Thank you very much for your order and your great review. We are very pleased that you like our products! Have a nice day, ? Elise, EsIstMeins

A

Amélie Boncire

Rating: 5 out of 5

Published on 12/09/2023 à 06h54

Super design and top quality

Translated reviews

S

Stephanie H.

Rating: 1 out of 5

Published on 12/09/2023 à 06h37

I've contacted you 4 times now and also on social media - no response other than an automated acknowledgement. Please can you resend my order that has still not arrived - with tracking. Order number 4001616346.

Response from Petit-Fernand Published on 13/09/2023

Hello Stephanie, We are sorry that your first order didn't arrive on time. We have replied to your email on the 12th September 2023, and placed your order back into production, as requested. Hope you receive the new shipment soon! Jessica, Petit-Fernand

P

PK

Rating: 5 out of 5

Published on 12/09/2023 à 06h23

Provide quick feedback and a fair solution.

Translated reviews

Response from Petit-Fernand Published on 27/09/2023

Thank you for your order and this great review! We are always here to help you. Have a nice day, ? Elise, EsIstMeins

A

Abi R.

Rating: 5 out of 5

Published on 12/09/2023 à 06h14

Easy website. Quick and esy delivery. Great product.

F

Francesca

Rating: 5 out of 5

Published on 12/09/2023 à 06h12

All perfect!

Translated reviews

I

Invité

Rating: 5 out of 5

Published on 12/09/2023 à 06h11

I didn't receive my order and they solved it quickly.

Translated reviews

T

Tracey

Rating: 5 out of 5

Published on 12/09/2023 à 05h49

Brilliant service, can't recommend enough, my order had got lost in the post and they was super quick at sorting the problem. And the labels are the best.

L

Lynne G.

Rating: 5 out of 5

Published on 12/09/2023 à 05h40

Arrived quickly. Very pleased with stickers in nice presentation booklet and very easy to remove and apply. Have survived 4 washes already so confident they great quality

M

Mmealexandraviers Viers

Rating: 5 out of 5

Published on 12/09/2023 à 05h35

Fast delivery and as I didn't receive my first order they sent it straight back to me. Great service, I order every year for my little one for school.

Translated reviews

S

Sarah J.

Rating: 1 out of 5

Published on 12/09/2023 à 05h33

I didn't receive my order and I contacted you by email but didn't receive any response

Response from Petit-Fernand Published on 13/09/2023

Hello Sarah, Apologies for the delay in replying to your request! We have now replied offering several options. Looking forward to hearing from you! Jessica, Petit-Fernand

E

Esther R.

Rating: 5 out of 5

Published on 12/09/2023 à 04h07

Really nice labels to mark clothes etc. Will definitely buy again if needed.

Translated reviews

Response from Petit-Fernand Published on 27/09/2023

Thank you very much for your order and this great review, which is very valuable to us. We are very pleased that you like our products. Have a nice day, ? Elise, EsIstMeins

M

MISS H.

Rating: 5 out of 5

Published on 12/09/2023 à 03h55

Fast easy kids love them easy to use would definitely recommend

A

Ana Leon

Rating: 1 out of 5

Published on 12/09/2023 à 03h52

They do not meet the shipping deadlines. I placed an order in August and even though they sent me another package that was supposed to arrive on September 5th at the latest, I am still waiting for that second shipment and NOTHING, it has not arrived. The worst of all is that I send emails to their customer service email to inquire about my order (since they do not do it) and there is little or no response from them. I don't know if they are planning to send me a third shipment now because the tracking of the package is NEGATIVE.

Translated reviews

Response from Petit-Fernand Published on 12/09/2023

Good morning, We are sorry to hear that Correos did not deliver your order as we have sent it to you twice. Customer service is very important to us and we try to answer as best we can. We have just contacted you to help you. Good day, Camille Petit-Fernand

A

Angélique Auffret

Rating: 5 out of 5

Published on 12/09/2023 à 00h21

Very happy with the really nice labels The outfits fe my princess will not get lost at school!!!

Translated reviews

C

Customer

Rating: 1 out of 5

Published on 11/09/2023 à 23h07

I've ordered previously had no issue, this time around I waited for delivery for nearly a month and didn't receive order after trying to make contact numerous times was offered a re order but again nothing has arrived as of yet. Asked for a full refund, it's been a waste of valuable time!

Response from Petit-Fernand Published on 12/09/2023

Hello Ruki, we are sorry that there were some issues with the postal services this year! Jessica, Petit-Fernand

I

Invité

Rating: 5 out of 5

Published on 11/09/2023 à 22h27

Everything went well

Translated reviews

Response from Petit-Fernand Published on 25/09/2023

Thank you for your order and your great review. Have a nice day, ? Elise, EsIstMeins

K

Kelly D.

Rating: 5 out of 5

Published on 11/09/2023 à 22h20

Labels are great so far. I bought stick on clothing and property labels and they are great! They look great and withstand washing. I Will be buying again

J

JKD

Rating: 1 out of 5

Published on 11/09/2023 à 21h42

Stickers all came off in the first wash Even after following instructions to leave them for few days. Complete waste of money

Response from Petit-Fernand Published on 12/09/2023

Hello Jazz, we are sorry that the quality of this batch wasn't up to standards. We have shipped new replacements labels to apologise for the quality of the first one. Jessica, Petit-Jessica

P

Patricia

Rating: 5 out of 5

Published on 11/09/2023 à 21h37

Super stickers, hold well.

Translated reviews

Response from Petit-Fernand Published on 27/09/2023

Thank you very much for your order and this great review! Have a nice day, ? Elise, EsIstMeins

C

CAROLINA PENALVA LLEDÓ

Rating: 5 out of 5

Published on 11/09/2023 à 21h29

Fast and I love them

Translated reviews

L

Laurie Leiner

Rating: 5 out of 5

Published on 11/09/2023 à 21h26

All perfect

Translated reviews

L

Laura Bellon

Rating: 1 out of 5

Published on 11/09/2023 à 20h59

Hello I never received my order. I was charged. I do not recommend this site. Big scam?

Translated reviews

Response from Petit-Fernand Published on 12/09/2023

Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette

D

Danielle B.

Rating: 5 out of 5

Published on 11/09/2023 à 20h35

Absolutely amazing definitely ordering again

S

Sophie OPETA

Rating: 5 out of 5

Published on 11/09/2023 à 20h31

Very easy to take the order, good reception of the parcel. Nothing to say, top-notch sticker. I really recommend it.

Translated reviews

G

Gio-gio

Rating: 5 out of 5

Published on 11/09/2023 à 20h30

Great price, fast delivery and customizable Perfect labels

Translated reviews

M

Martina

Rating: 5 out of 5

Published on 11/09/2023 à 20h27

Good product, nice fabric and as in the picture I had seen in the preview.

Translated reviews

E

Elodie CAHEREC

Rating: 5 out of 5

Published on 11/09/2023 à 20h23

Good product, I like the design and the fact that it's made in France. Received in a few days. Top!

Translated reviews

M

Miss B.

Rating: 5 out of 5

Published on 11/09/2023 à 20h18

There was a slight error with my order however, as soon as I contacted customer services, there was an apology, a discount code and a quick resolution. The response was prompt and polite. Accidents happen, but this was quickly resolved and I would still use the company again. Thank you!

K

Kathrin R.

Rating: 5 out of 5

Published on 11/09/2023 à 20h14

Top products, beautifully finished,

Translated reviews

Response from Petit-Fernand Published on 27/09/2023

Thank you very much! Have a nice day, ? Elise, ItIsMine

R

RACHEL

Rating: 1 out of 5

Published on 11/09/2023 à 20h06

Items come off after one wash followed instructions.

Response from Petit-Fernand Published on 12/09/2023

Hello Rachel, we are sorry to hear your labels came off after one wash. This is obviously not normail and I have contacted you by email to find a suitable solution. Looking forward to hearing from you! Jessica, Petit-Fernand

T

Therence BEGO-DAYO

Rating: 5 out of 5

Published on 11/09/2023 à 19h57

Beautiful labels that do not peel off once stuck, I've been ordering for 4 years and my daughter is waiting for her labels every time she goes back to school !!!!

Translated reviews

P

Pauline Della-Guardia

Rating: 5 out of 5

Published on 11/09/2023 à 19h56

Good quality, fast delivery, I would recommend!

Translated reviews

N

Natalie

Rating: 5 out of 5

Published on 11/09/2023 à 19h54

This company was recommended by a relative. I was very pleased with the service and the ease of ordering. My daughter really enjoyed choosing which colour she wanted and which animal. I feel the labels are good value for money too.

S

Suzanelle Toundah

Rating: 5 out of 5

Published on 11/09/2023 à 19h53

Totally satisfied! Fast shipping, beautiful product ?

Translated reviews

C

Customer

Rating: 5 out of 5

Published on 11/09/2023 à 19h48

This is the 3rd year I have used these labels for my twins school uniform. They last the whole school year and the kids love to pick out their own colour and design. Reasonable price for a really good quality product.

R

ramona G.

Rating: 5 out of 5

Published on 11/09/2023 à 19h36

Very nice, I am satisfied.

Translated reviews

Response from Petit-Fernand Published on 22/09/2023

Thank you very much for your purchase and your rating, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins

I

Invité

Rating: 1 out of 5

Published on 11/09/2023 à 19h27

Still have not received my product

Response from Petit-Fernand Published on 12/09/2023

Hello Hannah, we are so sorry to hear that your second shipment hasn't reached you yet! We have contacted you by email regarding this issue. Jessica, Petit-Fernand