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D
Rating: 5 out of 5
Great products and fast shipping!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 214 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
As always very cute and durable
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L
Rating: 5 out of 5
Beautiful stickers! I've ordered several times and also given them as gifts - so far I've always been very satisfied :-)
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Response from Petit-Fernand
Thank you very much for your order and your great review! We are already looking forward to your next order. ?? Have a nice day, Elise, EsIstMeins
I
Rating: 5 out of 5
Been using this company for years, this year my order didn't arrive and customer service were brilliant and shipped a fresh batch straight away, delivery was really quick too!!
R
Rating: 5 out of 5
Very easy to use website and excellent quality, the stick on clothing labels are ideal for my kids school uniforms
L
Rating: 5 out of 5
Great as usual!
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M
Rating: 1 out of 5
I placed the order on Aug. 17 and it never arrived, they sent back at their expense a second order on Aug. 30 and that too never arrived I was hoping to receive it before day 11 now my child starts school and I don't have the labels for the uniforms
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Response from Petit-Fernand
Dear Marika, We are sorry to hear that you are experiencing problems with the postal services receiving your mailing. We have contacted you to make the necesary. Good day Alessio, Petit-Fernand
L
Rating: 1 out of 5
Ordered in August. Still not arrived last week so messaged with my order number. They reply to ask if it's the correct address. It was a complete different name and address to my address somewhere in Kettering.my order confirmation email states my correct address. I tell them it's incorrect and let them know my order confirmation shows my name and address. They then begin to call me Cara (wrong name after I've told them my name is Leanne) which was the name who lives at the address they have written down incorrectly. I still have no order and nobody is helping. I want my money back and will purchase elsewhere. ! I have emailed and called please take a look at your emails I've left three now ! Contacted on social media also but no reply. My daughters are at school one just started secondary school and we have no labels In Clothing and no reply to my emails to send me what I've purchased!
Response from Petit-Fernand
Hello Leanne, We are terribbly sorry there was a mix up with your name! We would be glad to assist you further with your order however I can see there are no details on this TrustPilot review other than your first name, which is not enough to trace your order. I therefore invite you to contact us by email or telephone so we can help further. Kind regards, Jessica, Petit-Fernand.
A
Rating: 5 out of 5
Very satisfied with the purchase. Qualitative labels,never detached.
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M
Rating: 5 out of 5
I have been relying on this company ever since my daughter started at the nursery, I have been buying Petit-Fernand labels for 6 years now and they are always a guarantee. Unbeatable in every aspect: precise, punctual, serious, economical, innovative. I don't give up wonderful labels.
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S
Rating: 5 out of 5
Wonderful labels of good quality.
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I
Rating: 5 out of 5
All Fantastic!
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C
Rating: 5 out of 5
Great product for a great price!! Highly recommended! Quick enough delivery! So much choice and easy to order!
A
Rating: 5 out of 5
Arrived quickly. Great stickers.
M
Rating: 1 out of 5
Completely wrong order
Response from Petit-Fernand
Hello Maryam, We are sorry to hear you received the wrong shipment. We have now contacted by email regarding this issue. Kind regards, ¨Jessica, Petit-fernand.
A
Rating: 5 out of 5
Perfect labels
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G
Rating: 5 out of 5
All perfect!!! Fast shipping
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E
Rating: 5 out of 5
Very good. I bought the self-adhesive clothing labels. And it doesn't wash out. I recommend it.
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L
Rating: 5 out of 5
Really like the labels from Petit-Fernand, there is a really good range of designs for my children to choose from and they stay put on their clothes.
C
Rating: 5 out of 5
Everything perfect and the product great
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F
Rating: 1 out of 5
Labels not arrived 2 messages: Automatic response then response with waiting for the deadline with the post office .... yet with indication of delivery. I'm waiting for the rest
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Response from Petit-Fernand
Hi Fanny, we tried to reach you by phone and email to help you today :) Have a nice day, Sandra C-MonEtiquette
K
Rating: 5 out of 5
Great product, quick delivery, well priced.
J
Rating: 5 out of 5
I'll take your labels for my daughter's kindergarten and my boy's nursery. Everything goes, even the baby's bottle! Object labels are dishwasher-proof!
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A
Rating: 5 out of 5
I am delighted with both the quality of the product and the speed of shipment! I highly recommend
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A
Rating: 5 out of 5
It is the second course that I buy them and I am very happy! I have repeated purchase because they have lasted a year without spoiling (still almost intact) after washing in the dishwasher, they are beautiful and durable!
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Response from Petit-Fernand
Good morning, Thank you for your loyalty and trust ! Camille Petit-Fernand
M
Rating: 5 out of 5
They are fantastic! The best
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I
Rating: 5 out of 5
Very good and fast service.
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C
Rating: 5 out of 5
Very good quality. Jen has been ordering every year for a few years now and has no regrets.
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J
Rating: 5 out of 5
Very good value for money
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K
Rating: 5 out of 5
The labels are of very good quality. They do not peel off and comply with everything I have ordered. This is already my second year ordering from Petit Fernand.
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M
Rating: 5 out of 5
Fast, beautiful results and very practical!
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J
Rating: 5 out of 5
My daughter love it
S
Rating: 5 out of 5
It is the third year that ordered the stickers to mark the books. The children love being able to choose the icons. It is a great success!
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Response from Petit-Fernand
Good morning, Thank you for your loyalty ! Good morning, Camille Petit-Fernand
M
Rating: 5 out of 5
I love your products I recommend thank you
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S
Rating: 1 out of 5
Order never arrived!!!!!! I have been waiting for more than a month
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Response from Petit-Fernand
Dear Sabrina, We apologize for this non-delivery by postal services. We have contacted you to find a solution. Good day Alessio, Petit-Fernand
I
Rating: 5 out of 5
I needed stickers for my clothes and I found these, not what I imagined but they solved my problem. Thank you!
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L
Rating: 5 out of 5
I saw the ad on Facebook 1st order and super happy so I will be more than loyal to your brand and product. I ordered labels for the water bottles and the lunch box. Packed with care
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A
Rating: 5 out of 5
Very serious site. Fast shipping. I recommend it.
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A
Rating: 5 out of 5
Very nice Labels good quality I recommend ++++
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S
Rating: 5 out of 5
Super simple site. Not bad choice and very very affordable price! Super fast too! Nice !! ????
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