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C
Rating: 5 out of 5
Perfect order and lovely people. I had a problem because I got confused and they gave me a great solution, thank you very much?
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 213 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Order received quickly. Clothing labels hold up great. I recommend
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C
Rating: 5 out of 5
First order for me and I'm delighted! Everything is perfect! See you soon!
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M
Rating: 5 out of 5
You are the best! You take care of every detail and it is beautiful! Every year the same and better!
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V
Rating: 1 out of 5
I still haven't received my order even though school has started!
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Response from Petit-Fernand
Hello Valérie, Thank you for your message. We are very sorry to hear that your order did not arrive. We have just sent you an email to discuss the matter with you. Have a nice day, Ophélie C-MonEtiquette
L
Rating: 5 out of 5
Great site! Great products! Customer service is great! I had a problem with my order and they were super reactive and everything was sorted out very quickly.
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A
Rating: 5 out of 5
I finally received my order which got lost on the way. These labels are really beautiful, this is the second time I've ordered them. Perfect after-sales service, efficient, quick response to emails. I recommend ? Thank you ????
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S
Rating: 5 out of 5
Order received promptly, nice labels for my kids.
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A
Rating: 2 out of 5
The labels are very nice the problem is that they do not stick on the pencil case products,markers,pens,etc.....
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Response from Petit-Fernand
Good morning, we are sorry to hear that our products do not meet your expectations. We have contacted you to find a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
G
Rating: 5 out of 5
A clear, easy-to-use website
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I
Rating: 5 out of 5
Really top fast delivery .
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I
Rating: 5 out of 5
Everything was perfect!
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A
Rating: 5 out of 5
Sav parfait!
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M
Rating: 5 out of 5
I love these products, I have been using them for a long time and they are very easy to use and beautiful. my daughter is happy with her name everywhere.
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F
Rating: 5 out of 5
Excellent adhesives very durable even after several washes.
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D
Rating: 1 out of 5
Shipping was unsuccessful: the first package was lost and customer service was of little help; the second package (this time by courier) was delivered to a fermopoint far from home. I recommend working harder on the delivery and customer service part
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Response from Petit-Fernand
Good morning, we are sorry to hear about these problems in receiving your order. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
A
Rating: 5 out of 5
Good quality and fast shipping.
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G
Rating: 5 out of 5
Very fast and conform shipping I recommend 200% Quality labels that don't move
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C
Rating: 2 out of 5
The pots are too small, I expected them to be bigger. They don't work for me :-( from 3 years old, which is when you are asked to bring snacks, with that size you can't even put a whole fruit in them.
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Response from Petit-Fernand
Good morning, We are sorry that our lunch boxes have not convinced you. We put on our website all the dimensions of our products so you can get an idea before you buy. We are sorry to hear that you were still expecting something different. Hello, Camille Petit-Fernand
M
Rating: 5 out of 5
Fast top quality lots of choice
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F
Rating: 5 out of 5
Satisfied with the labels and personalized products ordered
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I
Rating: 1 out of 5
I did not receive the order
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Response from Petit-Fernand
Good morning, we are sorry to hear that you have not yet received your order. We have sent you an email to find a solution. Good day Alessio, Petit-Fernand
A
Rating: 5 out of 5
The stickers are great. They stick well and don't fall off after washing (neither the ones on clothes nor the ones on objects even with dishwasher).
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G
Rating: 1 out of 5
I did not receive the material and the tracking code for the package was null, no one to get feedback from. Very bad service. The only saving grace was paying with paypall which made my money back.
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Response from Petit-Fernand
Dear Julia, We apologize again for the non-delivery by the postal service. We are the ones who made the refund to you on paypal, as per your request. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
G
Rating: 1 out of 5
The products ordered never arrived, at the moment the refund has not arrived yet.
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Response from Petit-Fernand
Dear Giusy, We apologize again for the non-delivery by the postal service. We have made the refund as requested, it will soon be visible in your account. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
S
Rating: 5 out of 5
Speed and quality at the top I recommend 200%.
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L
Rating: 5 out of 5
Fast delivery, quality product, fits perfectly on objects/clothes.
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A
Rating: 5 out of 5
I'm very happy with my labels. The iron-on labels have a "flocking" effect, like the designs you can get on t-shirts. So the label is flexible to follow the movements of the garment. Shoe stickers stick really well! I was dubious, as I needed to reposition the labels several times?? and was able to do so without any trouble, but it's a pleasant surprise! Super happy with my purchase! I'd recommend the products to others and would definitely order again!
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I
Rating: 5 out of 5
As usual, top-notch labels for school supplies. My children love choosing their labels and are always delighted to discover them when we receive them.
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R
Rating: 5 out of 5
Super fast condition very well explained very practical I recommend +++
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M
Rating: 5 out of 5
Fast and everything perfect
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C
Rating: 5 out of 5
Very pretty labels, great choice of designs, colors and writing styles, fast delivery, I recommend!
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V
Rating: 5 out of 5
I have placed 2 orders that have arrived safely but the last one has not arrived and the customer service has not responded to me :( Edited: they have responded to me and with the solution of sending it to me again at no cost or refunding my money. EXCELLENT CUSTOMER SERVICE!
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N
Rating: 5 out of 5
Quality products
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A
Rating: 5 out of 5
Very good service
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N
Rating: 5 out of 5
I had a problem with a faulty item and they sorted it out.
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N
Rating: 5 out of 5
Convenience of ordering, variety of designs and product quality
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A
Rating: 5 out of 5
Very nice label, good quality, washed once already and still looks good after several washes.
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I
Rating: 5 out of 5
I order them every year. They are very good.
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J
Rating: 5 out of 5
I took a tag to put on my son's bag. It's a great size and very pretty.
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