Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 212 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2 and 5 stars

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Mme COHEN
Rating: 5 out of 5
Pretty labels that stick well Fast delivery I recommend
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cliente
Rating: 5 out of 5
Hello! High-quality labels! Very good quality personalized toiletry bag! Thanks ??
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Jamilla B
Rating: 5 out of 5
Quality products with cute designs - fast shipping just a few days before school starts
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Alexandra Cathonnet
Rating: 5 out of 5
Always quality products and a top team Thank you for supporting us for all these years.
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Invité
Rating: 5 out of 5
Easy garment marking
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Mme Christine Pinard
Rating: 5 out of 5
Super I love it makes the 2nd year that I take them always so beautiful and practical
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Ambre G.
Rating: 5 out of 5
Perfect product, conforms to my order, fast delivery
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Laura
Rating: 5 out of 5
Beautiful Easy to put on Durable and fast delivery
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Nathalie Oustrieres
Rating: 5 out of 5
Good quality labels, fast delivery.
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Laetitia Pandiella Rodriguez
Rating: 2 out of 5
I ordered on Wednesday and paid 9.50 for it to arrive in 24 hours! In the end it only arrived the following Tuesday.
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Response from Petit-Fernand
Hello Laetitia, I'm sorry that the Chronopost delivery did not meet the deadlines announced, I have just contacted you by email to reimburse you for these costs. Have a nice day? Luce C-MonEtiquette
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Arielle
Rating: 5 out of 5
Perfect, despite a delivery oversight that was sent back very quickly. Meets our expectations and very good quality
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Legros Alice
Rating: 5 out of 5
True to order. I recommend it.
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Audrey Bou
Rating: 5 out of 5
Super labels, very practical for everyday use! very good resistance to wear and cool patterns! i recommend!
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Invité
Rating: 5 out of 5
High-quality labels with perfect finish and extra stickers. Just great!
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celine78
Rating: 5 out of 5
Fast delivery, the labels are practical and cute, and you can really personalize them.
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Sarah Toubian
Rating: 5 out of 5
I always order from them, never disappointed! On my last order I had a problem with the delivery time, they refunded the full amount of the order! I recommend them!
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Lola
Rating: 5 out of 5
Fast and efficient! Very pretty labels
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Georgia Celma
Rating: 5 out of 5
Always satisfied since 2 years I recommend this site
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Stéphanie
Rating: 5 out of 5
Perfect for school
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Débo
Rating: 5 out of 5
Nice labels, can't wait to use them. Fast shipping Very satisfied with my order
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KAMEGNE TATCHIM NELLY
Rating: 5 out of 5
Very pretty, easy-to-adhere labels.
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Elodie Battistel
Rating: 5 out of 5
I've been ordering my self-adhesive and iron-on labels from this site for years, and I've never been disappointed! This year I tested the gourds and snackboxes and once again I'm delighted! My kids are happy and they're beautiful!
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Margaux Vallée
Rating: 5 out of 5
The labels were sent quickly and are exactly as ordered! Thank you so much!
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Anais Vrignon
Rating: 5 out of 5
The site is easy to access. The products seem to be of good quality, but we'll have to wait and see!
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Miatti Sha?na
Rating: 5 out of 5
Despite the shipping delay I received the labels in 3 days.
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Mélissa FERMENT
Rating: 2 out of 5
It was not agreed that there would be any additional taxes to pay, and unfortunately the letter carrier demanded an extra 15 euros for customs.
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Response from Petit-Fernand
Hello, It's not normal to be charged customs fees. I have just contacted you by e-mail to help you. Have a nice day? Luce C-MonEtiquette
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Hasna HNICHi
Rating: 5 out of 5
Very happy with my purchase, my son loved the lunch box.
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Invité
Rating: 1 out of 5
After 2 weeks the order has still not been delivered and there is no traceability! Very dissatisfied!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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Guest
Rating: 5 out of 5
Tres bien. J'adore merci
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Invité
Rating: 5 out of 5
Quick receipt of order. Impeccable quality!
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Giacomo M.
Rating: 5 out of 5
We can vouch, since the last order placed, for their ultra professionalism and fairness. Despite a small problem, the phone reception was professional and solved the problem flawlessly. We will definitely continue to make purchases on their platform. Thank you again Cristina and James
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Invité
Rating: 5 out of 5
simple format, easy to use, practical to store
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Cindy
Rating: 5 out of 5
Very responsive customer service. I didn't receive my order, and they offered to send it back at no extra cost. This is my second order, the labels are great!
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Ellie L.
Rating: 1 out of 5
I'm really disappointed that despite making a big thing of printing the labels within 48 hours on their marketing, the delivery timescale is 3-10 working days. Why so long to deliver a little pack of labels!!! It's been 10 days since I ordered and still no sign of them.
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Response from Petit-Fernand
Good morning Ellie, we are very sorry to know about this delivery of the postal services. Thank you for your review and please contact us at [email protected] and we will be ready to find a solution. Have a nice day Alessio, Petit-Fernand
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Cristina Tatar
Rating: 5 out of 5
Easy-to-use site, plenty of choice (colors, patterns, sizes). Glues well.
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Alessandra P.
Rating: 5 out of 5
Super efficient company.Fast in both production and shipping . Also very kind in communications , I had a product that was late in delivery they called me immediately the next day to notify me of the delay and asking me if I was willing to wait if I wanted a return . High quality durable products with lots of customization!
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Ambre et Léana
Rating: 5 out of 5
I've had several orders and it's always a pleasure to use them! Every year I personalize my daughter's school supplies and they last all year long without a hitch! I really recommend them!
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Vale
Rating: 5 out of 5
Efficient and fast service with the possibility of payment by bank transfer.
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Andrid
Rating: 5 out of 5
Excellent every year I buy the labels from you for my children.
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Nana
Rating: 5 out of 5
Quality to match. The bottle is just difficult to open for a 4 year old. You have to turn the top, which is difficult for a child.
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