Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 58 449 published reviews

Summary of reviews

The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.

Reviews 1, 2 and 5 stars

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I
Ionescu A.
Rating: 5 out of 5
Easy to steal from and use.
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Response from Petit-Fernand
Thank you for shopping with us and for your review, which we are very pleased about. ?? Have a nice day, Elise, EsIstMeins
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Miss Meryl Botte
Rating: 5 out of 5
Unique, for my first order I was very happy.
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Morgane Beunier
Rating: 5 out of 5
I love it! I can't stop ordering because I'm so satisfied! I recommend both the labels and the water bottles!
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Response from Petit-Fernand
Hello, thank you for your loyalty! Lovely day, Camille C-MonEtiquette
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Elena
Rating: 1 out of 5
Export fees from France to Switzerland. ... I was not thinking of spending the 20% of my purchase on this fee, it was not indicated. I won't buy from you again.
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Response from Petit-Fernand
Hi Elena, We'll be in touch later today to find a solution. Have a nice day, Camille C-MonEtiquette
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Nadouchka V
Rating: 5 out of 5
fast delivery and beautiful products
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Marine Otal
Rating: 2 out of 5
The self-adhesive labels are perfect, but the thermo-adhesive labels all came off after the first wash, not so good. They offered to send me new ones and it's exactly the same thing. But I followed the instructions to the letter.
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Response from Petit-Fernand
Hello Marine, We are very sorry to read your message. We will contact you to find a solution. Have a nice day, Camille C-MonEtiquette
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Imma
Rating: 5 out of 5
fantastic
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Response from Petit-Fernand
Hello, We are delighted that you like our products ! Hello, Camille Petit-Fernand
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A.n.a.
Rating: 5 out of 5
They are very resistant
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Response from Petit-Fernand
Hello, Thank you ! Good morning, Camille Petit-Fernand
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Stephanie
Rating: 5 out of 5
Order received quickly in exchange for a faulty item. Very good relationship with after-sales service.
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Sonia
Rating: 5 out of 5
Impeccable service and products. Children's water bottles make a difference everywhere. They are gorgeous and comfortable. The labels durable and beautiful. I recommend Petit-Fernand's products.
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Response from Petit-Fernand
Good morning Sonia, thank you for your comment. We are glad that you like our products and that you are particularly satisfied with our water bottle.
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Sam&Fany
Rating: 5 out of 5
This is the second time we've ordered. The labels for our first (which were stuck on 3 years ago) are still sticking. And we bought a personalized isothermal water bottle for our second. The personalization lasts over time and the water stays fresh in all circumstances. They're expensive but quality products.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback :) Lovely day, Camille C-MonEtiquette
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Consumer
Rating: 5 out of 5
My order was lost, they reshipped it to me and they were pending. The package finally arrived. The material is good, resistant and very nice
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Response from Petit-Fernand
Hello, Thank you very much for your message :) Hello, Camille Petit-Fernand
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Rahil El Ouenfoufi
Rating: 5 out of 5
Thank you very much.
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Virginie
Rating: 5 out of 5
Nice surprise to discover the lunchboxes They're superb. Very large. I bought them with the matching lunchbox. Fast delivery and very well packaged. I'm ordering 2 new lunchboxes for myself and dad.
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Response from Petit-Fernand
Hello, Thank you very much for your confidence! We're delighted to hear that our products were able to satisfy your whole family? Very nice day, Camille C-MonEtiquette
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Ángela
Rating: 1 out of 5
I have never received my order. I have complained and have been given another deadline. I was told to contact you again if I did not receive it within that time, but I am still waiting for a response (and it has been almost two months).
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Response from Petit-Fernand
Good morning Angela, We are sorry for this delivery anomaly on the part of Correos. I confirm that your order has been refunded. Good day, Camille Petit-Fernand
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Estelle Maurier
Rating: 5 out of 5
Fast and courteous response to replace my faulty product!
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Brigitte Legendre
Rating: 5 out of 5
Easy to create personalized labels on the website Fast production, the day after the order is placed.
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Response from Petit-Fernand
Hello, Thank you for your message :) Have a nice day, Camille C-MonEtiquette
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Laetitia Dumas
Rating: 5 out of 5
Fast shipping and great products. You can personalize everything, which is great! The labels stick well and are wash-resistant.
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Response from Petit-Fernand
Hello, Thank you for your feedback :) Lovely day, Camille C-MonEtiquette
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Barbara D.
Rating: 1 out of 5
I paid for expedited shipping instead the package arrived to me in unneeded time. I had even sent an email explaining my problem and they replied saying to ask my post office. If I pay for expedited shipping it is because I need it in a short period of time and shipping is not my problem otherwise I would have saved myself that money. The package arrived to me after so many days and I was not even refunded for the inconvenience I had. I will not buy labels from this site again.
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Response from Petit-Fernand
Good morning Barbara, we are very sorry that chronopost delivered your order late. One of our operators will contact you later today to find a solution together. Good day, Chiara Petit-Fernand
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Invité
Rating: 5 out of 5
Fast delivery time. Perfect packaging, label as expected.
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Silvia
Rating: 5 out of 5
The practicality of the product
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Response from Petit-Fernand
Good morning Silvia, Thank you for your message and for sharing your opinion. We are glad that you appreciated the practicality of our product.
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Dominique Dumas;
Rating: 5 out of 5
Beautiful labels, sent quickly, perfectly packaged. Thank you very much.
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Aurore Marion
Rating: 5 out of 5
Always quality products.
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Laetitia Noël
Rating: 5 out of 5
Great product and great customer service
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Gaelle Besse
Rating: 5 out of 5
Fast and efficient! We were commercial when my parcel got lost. Thank you very much.
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Response from Petit-Fernand
Hello, Thank you for your message and your confidence! Have a nice day, Camille C-MonEtiquette
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Gilles
Rating: 5 out of 5
I regularly buy these labels to mark my linens. Resistant even after several washes. I recommend
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Response from Petit-Fernand
Hello, thank you for your loyalty! Lovely day, Camille C-MonEtiquette
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Julia
Rating: 5 out of 5
Very nice snack box that has more than its recipient. Thank you for the quality
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Response from Petit-Fernand
Hello, We are delighted to read your message :) Have a nice day, Camille C-MonEtiquette
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Damiana E.
Rating: 5 out of 5
Excellent labels as excellent as the customer service turned out to be. Despite the fact that I had in fact chosen traceable shipping, due to a post office inefficiency I think, with that shipping number it was not giving me any info. I emailed and without my asking they refunded the extra service I had requested. A few euros, but this nicety nevertheless demonstrates the attention to the customer also emphasized by the request to keep them updated on whether it was delivered by the deadline. The labels then thankfully arrived and to date I am more than satisfied with them.
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Response from Petit-Fernand
Good morning Damiana, thank you very much for your message. Your opinion is very important to us. We are glad that you are satisfied and happy with the customer service and labels. Thank you again for your trust and for being our customer.
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Invité
Rating: 5 out of 5
Useful and very durable products. Highly recommended product for those who have children attending preschool or elementary school. Punctual shipping
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Response from Petit-Fernand
Good morning, thank you for your positive comment. We are glad that you find our products useful and durable.
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Sabathé
Rating: 5 out of 5
Very fast shipping
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Jessica
Rating: 5 out of 5
A high-quality, super-practical water bottle. Excellent cold and heat retention, great design. My daughter loves it? I recommend it without hesitation.
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Response from Petit-Fernand
Hello, thank you for your feedback. We are delighted that your daughter liked our gourd :) Have a nice day, Camille C-MonEtiquette
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Mj
Rating: 5 out of 5
Good labels - unlike other sites, these don't have any excess glue on the sides. They're pretty and stick well.
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Arancha Acebo Perez
Rating: 5 out of 5
ALL GREAT
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Response from Petit-Fernand
Hello, Thank you very much ! Good morning, Camille Petit-Fernand
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J. H.
Rating: 5 out of 5
I love these products and so does my daughter...it's super easy to apply.
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are delighted that you and your daughter like our products! ?? Have a nice day, Elise, EsIstMeins
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Rosa Ponce
Rating: 1 out of 5
I placed an order on August 23rd and I'm still waiting for it... I don't know why you take orders if you can't ship them. Scam!
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Response from Petit-Fernand
Good morning Rosa, We sincerely regret that Correos did not deliver your order. Please contact us directly at [email protected] with your order number so that we can help you as soon as possible. Have a nice day, Camille Petit-Fernand
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Marinette Dechaume
Rating: 5 out of 5
Very meticulous work and a beautiful finish.
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Kunde
Rating: 5 out of 5
The lunch box is great. Spacious, light and with a great design. When one of the rubber bands became discolored, we were sent a new one straight away. The service was very good. Therefore 5 stars!
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Response from Petit-Fernand
With pleasure! We are always here to help you in the best possible way! Have a nice day, ?? Elise, EsIstMeins
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Marie
Rating: 5 out of 5
Great product
Response from Petit-Fernand
Hi Marie, thank you so much for your feedback. We are very happy that you are satisfied with our product. Thank you for your trust. Have a nice day ?? Chiara Petit-Fernand
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Marta
Rating: 5 out of 5
I have been buying from Petit-Fernand for about 8 years now and it never disappoints me, which is why I buy back my daughters' personalized labels for school and clothing every year. They are beautiful and indestructible.
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Response from Petit-Fernand
Buongiornho Marta, thank you for your trust and for being our trusted customer for 8 years.
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Deborah B.
Rating: 5 out of 5
Belle ! Useful !
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Response from Petit-Fernand
Good morning Deborah, thank you for your comment. We are glad you are soddisfied with our products.