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G
Rating: 5 out of 5
very satisfied i recommend to everyone,
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 456 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
High-quality label
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S
Rating: 5 out of 5
A loyal customer for years! High-quality labels and service
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A
Rating: 5 out of 5
Products were very nice
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
Having to choose adhesive labels for clothes and items for kindergarten, I trusted Petit Fernand and the super positive reviews it had. I am fully satisfied with my choice. I liked the ability to fully customize the labels with a wide choice for both graphics and font and colors. Fast and timely shipping (despite arriving from France) the package arrived in excellent condition and the labels are of even higher quality than I thought. I also appreciated the detailed instructions that came with the labels for how to apply them to clothing/objects.
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A
Rating: 1 out of 5
The order never arrived and they have not responded to my emails requesting a refund.
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Response from Petit-Fernand
Good morning, I confirm that we have made the refund of your order on 15/09. As we told you in our email, it will be visible in your bank account in the next few days. Hello, Camille Petit-Fernand
M
Rating: 5 out of 5
Everything came great
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B
Rating: 1 out of 5
It has taken more than three weeks to arrive
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Response from Petit-Fernand
Good morning, We are sincerely sorry that your order took so long to arrive. However, we hope that everything is to your liking. Good day, Camille Petit-Fernand
I
Rating: 1 out of 5
The order did not arrive and I had to request a refund.
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Response from Petit-Fernand
Good morning, We are sorry to hear that your order did not arrive. I confirm that your order has been fully refunded. Good day, Camille Petit-Fernand
A
Rating: 5 out of 5
The best labels I have ever tried, I put them in the dryer every week, washed them twice a week and they have lasted me over 1 year without falling off. They are beautiful and do their job.
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M
Rating: 5 out of 5
Fast delivery, great quality, beautiful labels
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
M
Rating: 1 out of 5
I still have not received the tags. I have contacted customer service because I paid for tracking that is not showing and have not heard back.
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Response from Petit-Fernand
Dear Milena, We are sorry for the late reply, your message had actually ended up in the spam box. We have replied to you to try to help you. Good day Alessio, Petit-Fernand
D
Rating: 5 out of 5
They are fast and reliable. The products durable over time.
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M
Rating: 5 out of 5
Easy to use site. Quick delivery
S
Rating: 5 out of 5
Fast and high quality !!!!
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I
Rating: 5 out of 5
Great stickers with good quality. We will probably order some more.
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Response from Petit-Fernand
Thank you very much for your purchase and your nice review. We are already looking forward to your next order :) Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
Excellent service and amazing labels. Will purchase again , love them
A
Rating: 5 out of 5
Perfect, the labels are of good quality and hold well.
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I
Rating: 5 out of 5
Plenty of choice, kit options, fast shipping and fun designs.
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N
Rating: 5 out of 5
Sticks well. Holds even after washing.
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Response from Petit-Fernand
Thank you very much for shopping with us and for your kind review. Have a nice day, ? Elise, EsIstMeins
E
Rating: 1 out of 5
The labels keep peeling off clothing
Response from Petit-Fernand
Hello Emma, we are terribly sorry that the quality of your labels is unsatisfactory! This is not normal and we have now reached you by email to offer a solution. Looking forward to hearing from you! Jessica, Petit-Fernand
K
Rating: 1 out of 5
DONT ORDER OF THIS WEBSITE!! Didn't receive my order and is impossible to get a response from emails shocking service clearly a scam and will be taking this further
Response from Petit-Fernand
Hello Kelly, Thank you for your review.We are so sorry your requests have been left unanswered so far; we are currently dealing with a high level of request so it is always best to reach us by phone. The phone number is indicated on the contact page, on our website. It would have been good to leave either your email address or order number on this review so we could contact you directly. Jessica, Petit-Fernand
T
Rating: 5 out of 5
Super fast and helpful team. I would be very happy to order from EsistMeins again
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are always here to help our customers. Have a nice day, ? Elise, EsIstMeins
L
Rating: 5 out of 5
It's great to be able to choose different designs, lettering... customization is great and easy. Top of the line
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I
Rating: 5 out of 5
Great service, easy ordering, fast delivery and fab product!
M
Rating: 5 out of 5
Top-notch and easy to use. The only hitch is delivery, which takes almost 2 weeks if you pay extra. Otherwise good quality and machine-safe (for my part, I took the sticky labels).
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J
Rating: 5 out of 5
Great little stickers for my grandson starting school
M
Rating: 5 out of 5
Everything arrived very quickly. Very nice mugs and stickers
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E
Rating: 5 out of 5
Every year we order and always perfect'.
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G
Rating: 5 out of 5
Very nice and easy to use labels. For a fee you can receive them in maximum 48 hours, and since we needed them urgently, we took advantage of it. It worked perfectly!
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A
Rating: 5 out of 5
My son is always delighted to see these new labels. They're very pretty. We're also very happy with the water bottle. My son uses it both for school and for sports. I'd recommend it.
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Response from Petit-Fernand
Thank you so much for your review! We are delighted that you and your son like our products! Have a nice day? Luce
B
Rating: 5 out of 5
I am very satisfied and happy with my purchase, recommended Thank you
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C
Rating: 5 out of 5
Like every year, I order from this site. I'm always delighted, the choice is varied, and delivery is fast and careful. I recommend it.
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I
Rating: 1 out of 5
Poor quality labels, they peel off after 1/2 washes. I lost time and money. Catastrophic experience
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Response from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. I've just sent you an e-mail to help you! Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
Fantastic used them but not washed anything with them on yet
P
Rating: 5 out of 5
Delighted with this 1st order, delivery was very fast and these labels are really practical! I'll be recommending them as soon as they're needed.
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Response from Petit-Fernand
Thank you very much for your kind review! We hope to continue to convince you! Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
Well-designed kindergarten pack in the form of a small chequebook, with the different labels highlighted according to which one you want to use.
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S
Rating: 5 out of 5
I have been buying products from this company for several years now and find them to be affordable and quality
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M
Rating: 1 out of 5
The labels don't take the hexagonal shape of the pencils and end up peeling off. I used to order from a competitor's site and their labels take the shape well and don't come off. The C mon etiquette labels come off the object and stick together in my son's pencil case. Very disappointed.
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Response from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. I've just sent you an e-mail to help you! Have a nice day? Luce C-MonEtiquette
K
Rating: 5 out of 5
Very playful site in preparing products and evaluating the final effect! Modern designs with lots of customization choices, and functional products for use.
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