Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 965 published reviews
5 44,4k 84% 4 3 394 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 1, 3, 4 and 5 stars

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T
Tiphaine M.
Rating: 5 out of 5
following a purchase from 27/10/2025
Super
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May D.
Rating: 5 out of 5
following a purchase from 27/10/2025
The experience on the site is pleasant and the received notebook is perfect: the labels are beautiful and clear, the result is faithful to what appears on the site and the use is facilitated by clear advice. We will not hesitate to order more for our child's schooling, thank you very much!
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Amandine B.
Rating: 5 out of 5
following a purchase from 27/10/2025
Very good
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Sadia T.
Rating: 5 out of 5
following a purchase from 17/10/2025
The goods are good. I was just bothered that I didn't have my goods delivered to my home!
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Response from Petit-Fernand
Good day, Sadia,
thank you very much for your wonderful review. It is nice that we were able to meet your expectations.  You had chosen the pickup location as the delivery method.
Have a nice day,
Customer Service EsIstMeins
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Miren H.
Rating: 5 out of 5
following a purchase from 26/10/2025
Perfect
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Pierre C.
Rating: 5 out of 5
following a purchase from 26/10/2025
perfect
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Laure D.
Rating: 5 out of 5
following a purchase from 26/10/2025
Top
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Julie G.
Rating: 5 out of 5
following a purchase from 27/10/2025
Super product
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Mouhamad A.
Rating: 5 out of 5
following a purchase from 22/10/2025
These labels are very readable and they are perfect for identifying my child's clothes. Thank you very much.
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Lea E.
Rating: 5 out of 5
following a purchase from 26/10/2025
Perfect
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Mathieu P.
Rating: 5 out of 5
following a purchase from 25/10/2025
Top
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Nicolas V.
Rating: 5 out of 5
following a purchase from 26/10/2025
Order in accordance with the request and received quickly.
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Morgane R.
Rating: 5 out of 5
following a purchase from 26/10/2025
Too beautiful customizable labels, fast shipping
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Minto Salvucci C.
Rating: 1 out of 5
following a purchase from 15/10/2025
terrible. It doesn't work for us. The cap purchased has a smaller thread than the bottle! I threw everything away
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Response from Petit-Fernand
Good morning Minto,

Thank you for your feedback. We sincerely apologize for the inconvenience experienced with the cap. Customer satisfaction is fundamental to us and we will do our best to resolve the situation. We invite you to contact us directly to find a solution that satisfies you.

Best regards,
Giulia Petit-Fernand
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Christine D.
Rating: 5 out of 5
following a purchase from 26/10/2025
Speed and compliant
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Erina C.
Rating: 4 out of 5
following a purchase from 15/10/2025
Simply order and work quickly. Delivery takes a little while but great quality!
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Response from Petit-Fernand
Good day, Erina,
Thank you very much for your review!
Have a nice day,
Customer Service EsIstMeins
S
Sandra V.
Rating: 1 out of 5
following a purchase from 09/10/2025
I recently purchased some baby clothing stickers from your brand, which were advertised as resistant to washes above 30 °C. However, despite having washed the garments only by hand and at 30 °C, all the stickers have completely come off, which shows that the product does not meet the advertised characteristics. I believe that the description provided is misleading, as the product has not demonstrated the promised resistance.
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Response from Petit-Fernand
Hello Sandra,

We are very sorry that your experience has not been as expected. Our goal is to offer quality products and we appreciate your feedback. We hope that the solution from our customer service meets your expectations.

Have a good day,
Camille Petit-Fernand
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Noelia L.
Rating: 5 out of 5
following a purchase from 16/10/2025
Fast shipping. Beautiful and quality labels.
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Gaelle R.
Rating: 5 out of 5
following a purchase from 25/10/2025
Good quality water bottle and my son loved being able to personalize it.
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Peter J.
Rating: 5 out of 5
following a purchase from 16/10/2025
Excellent service and quick delivery.
Response from Petit-Fernand
Dear Peter,

Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our service and experienced quick delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!

Best regards,
GIulia Petit-Fernand
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Aline D.
Rating: 5 out of 5
following a purchase from 26/10/2025
Super thanks
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Charlotte B.
Rating: 5 out of 5
following a purchase from 26/10/2025
Quality products, and nice.
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Mireille S.
Rating: 5 out of 5
following a purchase from 25/10/2025
Very good, but I would have preferred 20 adhesive labels rather than 10 stickers and 10 heat transfer labels. Otherwise, Duper
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Aude L.
Rating: 5 out of 5
following a purchase from 23/10/2025
I am very happy with the results! I labeled my baby's things, it's super cute and it holds very well!
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Laura D.
Rating: 5 out of 5
following a purchase from 25/10/2025
Pretty!
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Joanna K.
Rating: 5 out of 5
following a purchase from 15/10/2025
Really great, stay stuck to clothes labels, tupperware and drinks bottles!
Response from Petit-Fernand
Dear Joanna,

Thank you so much for your wonderful feedback! We are delighted to hear that our labels are meeting your expectations and staying securely attached to your clothes, tupperware, and drink bottles. Your satisfaction is our top priority, and we look forward to continuing to provide you with high-quality products.

Best regards,
Giulia Petit-Fernand
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Lisa L.
Rating: 5 out of 5
following a purchase from 25/10/2025
Always so happy to make my labels on your site: speed and pretty labels
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Sandra V.
Rating: 5 out of 5
following a purchase from 25/10/2025
All good
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Lisa P.
Rating: 5 out of 5
following a purchase from 15/10/2025
The original order was incorrect but the company remedied quickly with a replacement thank you! Good quality product!
Response from Petit-Fernand
Dear Lisa,

Thank you for your kind review! We’re glad to hear that we could quickly resolve the issue with your order and that you’re happy with the product's quality. Your satisfaction is our priority!

Best regards,
Giulia Petit-Fernand
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Babuin E.
Rating: 5 out of 5
following a purchase from 15/10/2025
Very fast shipping, perfect labels.
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Response from Petit-Fernand
Dear Erika,

Thank you sincerely for your fantastic feedback! We are pleased to know that you appreciated the speed of the shipping and the quality of the labels. Customer satisfaction is our priority, and your comment motivates us to continue doing our best.

Best regards,
Giulia Petit-Fernand
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Jérôme P.
Rating: 5 out of 5
following a purchase from 18/10/2025
After receiving an incomplete first order and a quick and efficient exchange with customer service, I received my complete order very quickly.
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Blandine C.
Rating: 5 out of 5
following a purchase from 25/10/2025
Very good
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Laura C.
Rating: 5 out of 5
following a purchase from 15/10/2025
Happy with quality of product
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Lesley H.
Rating: 5 out of 5
following a purchase from 14/10/2025
My grandkids love them and they’re great, very good quality and stay on clothes when washed.😊
Response from Petit-Fernand
Dear Lesley,

Thank you so much for your generous 5-star review! We're thrilled to hear that your grandkids love our products and that you appreciate the quality. It's wonderful to know that they stay on clothes well after washing. Your feedback means a lot to us!

Best regards,
Giulia Petit-Fernand
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Bellettre P.
Rating: 5 out of 5
following a purchase from 25/10/2025
My second order! The labels last over time!
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Lydie R.
Rating: 5 out of 5
following a purchase from 23/10/2025
Very good, fast
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Savarese M.
Rating: 5 out of 5
following a purchase from 14/10/2025
Excellent customer service and the product meets expectations
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Suna K.
Rating: 4 out of 5
following a purchase from 13/10/2025
Good, fast but unfortunately long delivery time
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Response from Petit-Fernand
Good day, Suna,
I am very pleased with your positive review – thank you for sharing your experience with us. We are a French company, so delivery may take longer than expected.
Have a nice day,
Customer Service EsIstMeins
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Nadine E.
Rating: 5 out of 5
following a purchase from 17/08/2025
Simply great
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Response from Petit-Fernand
Good day, Nadine,
it's nice to hear that you are completely satisfied with our service. Thank you very much for your review!
Have a nice day,
Customer Service EsIstMeins
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Jenna B.
Rating: 5 out of 5
following a purchase from 24/10/2025
Easy to install and holds up great in the wash, I recommend
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