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E
Rating: 5 out of 5
Fast customization, fast delivery, fast gluing! Very practical indeed.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 000 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 3, 4 and 5 stars
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Rating: 1 out of 5
I placed an order on 8/08, it's now 8/31 and I still haven't received anything... I would like to speak to customer service, but they are unreachable due to "too many requests". No reply to emails. I was cashed in, of course! So, just a few hours before the start of the new school year, I find myself with no label and no information on what to do next! I've never had this kind of problem with Competitors! Food for thought
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Response from Petit-Fernand
Thank you for your availability on the phone, and happy back to school girls :) We hope your order will arrive soon.
F
Rating: 5 out of 5
Accurate and excellent quality..... I have been doing great for years! I would never change!
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Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
T
Rating: 5 out of 5
3rd time back to school with C-monetiquette, self-adhesive products for clothes and objects, and even after several washes, the labels are still in place. I highly recommend these products Tiffany a very satisfied customer
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E
Rating: 1 out of 5
Ordered 17/8. It's now the 31st and still haven't received my order. Initially had no shipping confirmation but got response via email confirming it had occurred within 48 hours when queried. Unfortunately there's been no response now that it's been 2 weeks and has not arrived. Disappointed as kids have now returned to school and I've had to label by other means.
Response from Petit-Fernand
Our apologies for the delivery services. Given the time frame frame, it should have arrived. We can resent or refund the order. Please, let us by email which option suits you more.
S
Rating: 5 out of 5
Very satisfied with the site, order very quickly and well packaged. The labels are beautifully presented in a booklet.
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T
Rating: 1 out of 5
I'm very disappointed with my purchase. I bought the school pack and the self-adhesive object labels, and they don't stick ????????
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Response from Petit-Fernand
Hello Tania, Please contact us by email with your order number in order to help you.
D
Rating: 1 out of 5
I never received the labels and even when I log into my account it tells me that the e-mail address I provided is not recognized.
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Response from Petit-Fernand
We are very sorry about this delivery incident with the postal services. Have a nice day Daimida
S
Rating: 5 out of 5
I've always ordered from this lovely company and have never been disappointed. Lovely range of designs, colours and fonts which make the kids happy
and quick delivery, simple to use and great value for money which makes me happy!
L
Rating: 5 out of 5
Everything super as described
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F
Rating: 5 out of 5
Excellent as every year
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V
Rating: 5 out of 5
Great feedback. Designs exactly what I ordered. If I have to put only one downside, it is that the exclusive stickers for the shoes do not adhere very well. But still, I am very happy. This is the second year I have worked with you and I will continue to do so.
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M
Rating: 5 out of 5
Perfect! My son is delighted
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M
Rating: 1 out of 5
I still haven't received my labels
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Response from Petit-Fernand
Hello Marion, We have just replied to your email in order to help you as soon as possible.
C
Rating: 4 out of 5
Good value for money, fast delivery
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C
Rating: 5 out of 5
Very good I highly recommend
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M
Rating: 1 out of 5
Hello, I have not received my order and my numerous emails have not been answered.
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Response from Petit-Fernand
Hello Mélodie, We have contacted you by email to help you. We apologize for the delay in delivery.
J
Rating: 5 out of 5
Perfect except for the shoes, which come off... Small negative point but otherwise very good
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C
Rating: 5 out of 5
Beautiful products, easy to order, very fast delivery, good choice of customizations, beautiful colors.
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E
Rating: 1 out of 5
I never received my order!
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Response from Petit-Fernand
We have responded by email to your request. We are very sorry for this delivery anomaly with the postal services. Nice day Elodie
C
Rating: 5 out of 5
I've been using these labels for my daughter's supplies for a few years now, and they're beautiful and of very good quality (many of them are still stuck on after several years).
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M
Rating: 5 out of 5
I bought a personalized lunch box. It was really well received. Looks great. And fast shipping too. A bit pricey. Hope the quality is right.
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M
Rating: 4 out of 5
Product as described. Labels hold very well, fast delivery. 2nd year ordering and nothing to say, satisfied.
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N
Rating: 5 out of 5
I am very satisfied. This is the 2nd time I've bought them, and I can only say they're great quality at a low price. Delivery was also quick. Would buy it again at any time. ??????
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L
Rating: 5 out of 5
Easy to create on the site, perfect result
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T
Rating: 5 out of 5
2 orders, always satisfied!
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S
Rating: 5 out of 5
Perfectly perfect
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A
Rating: 5 out of 5
Stickers are great, thanks
L
Rating: 5 out of 5
Very responsive after-sales service, and after a minor mishap an immediate solution was found. I'm delighted with my labels and the service from this company.
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Response from Petit-Fernand
Hello Leslie, An email has been sent to you to help you find a solution together :)
L
Rating: 3 out of 5
I had to put sticky paper around all my son's pencils. The sides wouldn't stick. Too bad, because the labels are really nice.
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Response from Petit-Fernand
Hello Laura, An email has been sent to you to help you :)
F
Rating: 5 out of 5
I recommend the site very good quality and fast delivery??????
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V
Rating: 5 out of 5
Very good, but too small for my taste!!!!
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L
Rating: 5 out of 5
Good value for money. Delivery in 3-4 days.
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Y
Rating: 5 out of 5
My son is going back to school for the very first time and the school is asking me to put everything in his name (tee shirt, shoes, water bottle, etc.) I came across an Instagram ad from C-mon étiquette and thought it was great! I placed my order and in 48 hours it was taken care of and delivered to Guadeloupe in 6 days! I'm extremely satisfied with the labels, which are of impeccable quality. Don't hesitate, it's practical and makes life easier for us moms!
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L
Rating: 5 out of 5
Perfect ????
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E
Rating: 3 out of 5
I think the labels are too large for pens, pencils, felt-tip pens and some school supplies.
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Response from Petit-Fernand
Hello Elodie, Thank you for your message. On the self-adhesive labels, you can select the size, in order to adapt them to different pens and pencils. Have a nice day!
E
Rating: 5 out of 5
I had already ordered some last year, very good quality labels! And package received promptly
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G
Rating: 1 out of 5
Label order placed a month ago never arrived! I have contacted customer service by email several times who keep asking (via automated responses) if the shipping address is correct, obviously checked several times and it is correct. They ship by untraceable priority mail without taking responsibility for what may happen...at this point I think they misplaced the package. Call center deactivated because saturated with requests. I had to buy more labels on another site and am really hoping for a refund!
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Response from Petit-Fernand
Good morning Giorgia, we are sorry for this shipping anomaly by postal services. We have made the refund as requested! Have a nice day ? Alessio
N
Rating: 5 out of 5
Fast, efficient, pretty, I love it.
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A
Rating: 5 out of 5
The quality of the labels is top-notch, as is the finish! Customer service is responsive and attentive.
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