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R
Rating: 5 out of 5
Very nice toast box. Sturdy.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 940 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Received as expected
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M
Rating: 5 out of 5
I am very happy because the product is good and according to the price... I have been buying from petit fernand for 5 years.
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Response from Petit-Fernand
Thank you very much for your trust Miriam :)
A
Rating: 5 out of 5
A clear site, a wide range of products, quality items, short order turnaround. Already placed several orders over the last few years. To be recommended.
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I
Rating: 5 out of 5
Order arrived earlier than expected
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Ó
Rating: 5 out of 5
Hello, I would just like to point out that it is not that we have placed many orders on the web but they have always arrived very quickly. And above all I would like to emphasize that on one occasion when we needed help on a spare part (due to misuse on our part) Sarah sent it to us without any problem and from here we wanted to thank you for your good will.
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Response from Petit-Fernand
Thanks for sharing with us your experience Oscar !!!! Greetings!
P
Rating: 5 out of 5
Second purchase of iron-on labels for clothes for my son when he goes to camp. The stickers on various objects for the same destination. Second purchase satisfied by the first and second for the same products. School items (glue, pens, felt-tips, pencils, notebooks, etc.) and branded clothing. Iron-on labels: resistant to washing and ironing, one year later still have the same color, logo and name. Ditto for self-adhesive labels. Customizable at will, they're cleaner and more stylish than handwriting.
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K
Rating: 5 out of 5
Very easy to use ?
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M
Rating: 5 out of 5
Very happy with the products. Good service
S
Rating: 4 out of 5
Very good quality and matches the visual
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N
Rating: 5 out of 5
Perfect ? the labels are really cool
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J
Rating: 5 out of 5
Hello, I'm satisfied with the order, the work is accurate, compliant and the delivery time is fast.
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F
Rating: 5 out of 5
Useful labels, very practical to use. Satisfied with our purchase.
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A
Rating: 5 out of 5
Nothing to say!!!!perfect
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S
Rating: 5 out of 5
Perfect perfect fast delivery
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M
Rating: 5 out of 5
Simple site, good value for money. I recommend
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J
Rating: 5 out of 5
Gourds are great for kids. They love the designs on their water bottles and go everywhere with them. The cap closure system is very well thought out. No risk of leakage.
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R
Rating: 5 out of 5
Everything went really smoothly
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Response from Petit-Fernand
Thank you for your order from Esistmeins, Rosemarie!!!
S
Rating: 4 out of 5
Labels as ordered. Labels in the form of "Cheque book" is very practical!
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G
Rating: 3 out of 5
They came off after the first wash, too bad! I ordered them so many years ago but they were fine but now
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Response from Petit-Fernand
Hi Cristina, An email has been sent to you to help you with the self-adhesive labels. Have a nice day!
A
Rating: 5 out of 5
Excellent service and product quality.
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R
Rating: 3 out of 5
Very practical even if I would have liked a little more choice in the designs and very disappointed by the shoe labels which faded after 2 weeks.
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Response from Petit-Fernand
Hi Rebecca, Thank you for your feedback, and so sorry about your shoe tags. We have contacted you by email to help you as soon as possible. Very nice day to you
S
Rating: 5 out of 5
I have already ordered several times, they are super stickers and hold really well. Will certainly order more often with 2 children Thank you
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Response from Petit-Fernand
Thank you, Sabina, for being our loyal customer!
G
Rating: 3 out of 5
Unfortunately the tags didn't hold on some garments. Otherwise affordable price and nice labels.
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Response from Petit-Fernand
Hello Djemaa, Thank you for your time on the phone. Very nice day
H
Rating: 5 out of 5
Very practical and fun
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Response from Petit-Fernand
Thank you very much for your confidence Huguette!
A
Rating: 4 out of 5
When I complained about not receiving my order, they contacted me and tried to give me the best solution for my situation.
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Response from Petit-Fernand
Good morning Alicia, I am sorry you did not receive your order. We have just sent you an email to help you as soon as possible. Regards
S
Rating: 5 out of 5
Big disappointment! I was delivered too late. 15 days. My son had already returned from his discovery class when I received the labels. I was advised to use your site because I was told that they were delivered within 3 days. Unfortunately, this was not the case for me.
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Response from Petit-Fernand
Hello Sophie, We apologize for the delay in your order. We have just sent you an email. Have a nice day!
N
Rating: 5 out of 5
The labels are very nice and arrive quickly, very cool models.
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Response from Petit-Fernand
Thank you very much Nerea :)
M
Rating: 4 out of 5
Thank you for all you have done. I received my order this time and just in time. You are very commercial and above all you know how to meet our needs just in time for his excursion on Monday. I wish you all the best for the future. Thank you. Sincerely Mathilde
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Response from Petit-Fernand
At the top! Thank you for your loyalty Mathilde :) A beautiful day
M
Rating: 5 out of 5
The site is very easy to use, with a wide choice of customization options. The prices are very fair and the quality is really top-notch, with no defects and solid materials! Shipping was fast and everything was very well packaged in a pretty 0-waste box. I would recommend 100%.
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H
Rating: 5 out of 5
Good product, holds well. Never any shipping problems. No complaints. I love it, with all the backgrounds and designs, there's so much to choose from.
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M
Rating: 5 out of 5
Great products. Top gifts !
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Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
P
Rating: 5 out of 5
Fast shipping and the labels will say so much even in the dryer. So satisfied that I will order more and have recommended them to other moms
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L
Rating: 5 out of 5
Excellent quality as always
Response from Petit-Fernand
Many thanks for your review, Luciana!!!
C
Rating: 1 out of 5
Never received the labels
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Response from Petit-Fernand
Hello Olympe, Thank you for your message. We have sent you an email to help you. Have a nice day!
G
Rating: 1 out of 5
Customer service was the worst I have experienced. I placed my order from an advert they put up on Instagram, assuming it would take me to the advertised product. This was not what it did and I ended up purchasing the wrong item due to false advertisement. I explained my situation to them in an email and asked if I re buy was there any chance I could have a free shipping code due to the misleading advertisement and they simply couldn't care less as they had their money already. If it wasn't for the false advertisement links I wouldn't have been in that position. Rude, rude rude.
Response from Petit-Fernand
Hi Gemma! As we mentioned in the emails ,we can not provide with the discount code upon request or to change the type of the labels after the shipping of the products. We wishing a good day.
C
Rating: 4 out of 5
Top product, I liked the fact that I could personalize the labels. I'm not giving it 5 stars because of the long delivery time (order placed on 05/05 and received on 14/05), so you have to plan to order well in advance for the event in question, and customer service never answers (voicemail unable to receive messages).
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M
Rating: 5 out of 5
Very happy with my order! ( snack box and gourd ) very good quality and well thought out and above all top personalization! Next order will be for labels for the nursery?
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M
Rating: 4 out of 5
Delivery much longer than announced, but very good products.
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A
Rating: 5 out of 5
Very practical and easy to use. 100% recommended
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