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I
Rating: 5 out of 5
Great efficiency. Impeccable service and fast delivery . The product exactly lived up to expectations!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 816 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
East to order, prompt delivery and so far the labels have stayed on my childrens uniforms. Really nice designs available too. Pleased with my purchase!
C
Rating: 5 out of 5
This is my second time shopping I must say that I was really well satisfied!!!!
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G
Rating: 3 out of 5
The labels were great but took too long
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Response from Petit-Fernand
We apologize for the delay.
D
Rating: 1 out of 5
The order arrived to me incomplete. I am still waiting for the labels
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Response from Petit-Fernand
Good morning, we are sorry for this inconvenience. We have been in touch with you to find a solution. Good day Alessio
B
Rating: 5 out of 5
I loved the product and how easy and friendly their platform is. Also the customer service is excellent.
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B
Rating: 5 out of 5
Very good company! Lovely personalised stickers, so easy to use!! Normally get them quite quick, the last time I was waiting longer than usual and thought i wont get them so messaged the company. They very kindly offered me refund or send the stickers again but the same day the stickers arrived. Great customers service !!
M
Rating: 4 out of 5
The website is easy to use and has many options. The only thing was the delivery time, in my case, a shipment of 80 stickers took more than 15 days.
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L
Rating: 3 out of 5
Good product, but shipping takes a long time and they don't make it clear when you order.
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Response from Petit-Fernand
We apologize for the delay Leo . Good day
P
Rating: 5 out of 5
I had a small setback with the shipment but Petit Fernand was concerned at all times and attended me in an efficient and professional manner. Finally I received the order in optimal conditions. Very grateful for the treatment received
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M
Rating: 5 out of 5
All correct and fast. It is the second order we do, the first took long to arrive, we assume it was the date, it was summer, but this second has been much faster. We will order again.
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I
Rating: 1 out of 5
Hi, my order never arrived, I wrote to you and have not received a reply. Thank you
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Response from Petit-Fernand
Hi Ingrid, We have sent you an email to help you. Good day
L
Rating: 3 out of 5
It is very nice only that in the petit that I stuck in the baby of the little one is peeling off with the washes ?? maybe I'll buy again ??
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Response from Petit-Fernand
Hi Laura, send us an email so we can help you. [email protected] Good morning
J
Rating: 5 out of 5
I have 2 messy boys, so there clothes need washing alot and the labels are still going strong.
D
Rating: 5 out of 5
Snack holder good material and durable, good labels good adhesive.
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E
Rating: 5 out of 5
Beautiful labels The stickers for clothes stick great and it's very comfortable I have arrived very quickly I give you a 10!
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C
Rating: 1 out of 5
Poor service, failure to meet deadlines
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Response from Petit-Fernand
Good morning Carmen, We have contacted you by email to help you as soon as possible. Best regards
V
Rating: 1 out of 5
Well, my order has not arrived since the first week of September, I am very upset.
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Response from Petit-Fernand
Good morning Virginia, We have contacted you by email to help you as soon as possible. Best regards
M
Rating: 5 out of 5
Wonderful labels arrived in two days
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A
Rating: 5 out of 5
Beautiful labels, on school notebooks they look good!!!!
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D
Rating: 5 out of 5
Perfect service. Labels arrived as I ordered them. Everything ok. To be recommended.
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A
Rating: 3 out of 5
They took a long time to arrive, almost 15 days.
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Response from Petit-Fernand
We apologize for the delay in delivery of your order
L
Rating: 1 out of 5
The order never arrived, I was refunded the money after claiming it at the consumer's office.
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Response from Petit-Fernand
We are sorry for the delay of your order Celia. Please know that in case of delay or loss, we always leave the customer the option of reshipment or refund. Have a nice day
S
Rating: 5 out of 5
High quality exactly looks like what I want for my son
C
Rating: 1 out of 5
The object labels come off after a few days...I had to go over everything with scotch tape
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Response from Petit-Fernand
Good morning, we are sorry to hear that the order did not meet your expectations. please feel free to contact us by email at [email protected] communicating a photo of the defective product and we will do our best to find a solution Alessio
R
Rating: 5 out of 5
I had a problem with the reception and they solved it quickly. As for the product, I love the labels, I will definitely order more. Totally recommendable. Friendly and close treatment.
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F
Rating: 5 out of 5
Super produit!
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A
Rating: 5 out of 5
Fast and efficient. Good quality labels. Lasts through the washes
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R
Rating: 5 out of 5
I loved them
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S
Rating: 5 out of 5
Great. The package took longer than I expected and I wrote to ask. They responded very quickly and very kindly and indeed the package arrived as I had indicated. The quality is very good and they are very practical, they come great packaged with instructions for use according to the type of stickers. I highly recommend it. It is not the first time I buy your products and it will not be the last.
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D
Rating: 4 out of 5
The labels are beautiful and of very good quality, but the shipping took forever! That's the only thing they should improve.
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S
Rating: 5 out of 5
OMG!!! BEST BUY EXPERIENCE EVA!!!
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L
Rating: 5 out of 5
They are beautiful and easy to put on ?
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R
Rating: 3 out of 5
I placed an order on September 7 and after about 20 days without receiving it, customer service sent the order again. Just one day after sending it again, the first order arrived, but I informed them and they finally compensated me for the wait with the shipment of the two orders.
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Response from Petit-Fernand
Thank you for your message Raul . We hope that for your next purchase, the delivery will be faster. Regards
G
Rating: 5 out of 5
I found the labels really very nice and useful; the adhesive adherence is great. The colors are bright, and the lettering crisp, really a great product!
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B
Rating: 5 out of 5
This is the second time I have ordered labels for my children's clothes/objects and they have worked super well. They adhere well to both sneakers and clothing/items. The delivery was in a timely manner. I will definitely order again.
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V
Rating: 5 out of 5
Fast and of very good quality!
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M
Rating: 5 out of 5
Everything is great ?
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V
Rating: 5 out of 5
Love these labels, I always recommend the non iron stickers as they are so easy to use and they actually stay on. Love how customisable they are especially for the price. I have placed 3 orders so far and am sure there will be more.
R
Rating: 5 out of 5
Excellent service, on time, with the expected quality and good price.
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