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M
Rating: 5 out of 5
Fantastic products
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Super
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E
Rating: 1 out of 5
Hello, not satisfied because I thought it was on fabric, on paper not great
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Response from Petit-Fernand
Hello Evelyne,
We are sorry to hear that you are not satisfied with your order. We try to describe our products as accurately as possible on our website and will forward your comment to the relevant department.
Have a nice day,
Camille C-MonEtiquette
We are sorry to hear that you are not satisfied with your order. We try to describe our products as accurately as possible on our website and will forward your comment to the relevant department.
Have a nice day,
Camille C-MonEtiquette
S
Rating: 5 out of 5
Good
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M
Rating: 5 out of 5
Great as always
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P
Rating: 5 out of 5
Fast, quality product and top-notch and responsive after-sales service!
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J
Rating: 5 out of 5
Good
M
Rating: 5 out of 5
Super
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K
Rating: 5 out of 5
Perfect thank you
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P
Rating: 5 out of 5
The labels are as ordered, and arrived on time I am always happy with my orders
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C
Rating: 5 out of 5
Perfect for what I wanted! Thanks
V
Rating: 5 out of 5
Amazing
P
Rating: 5 out of 5
Perfect quality, fast delivery, I would recommend
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R
Rating: 1 out of 5
The cap of the water bottle is damaged
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Response from Petit-Fernand
Hello Rahma,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the cap of your water bottle is damaged. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the cap of your water bottle is damaged. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
L
Rating: 5 out of 5
Top
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L
Rating: 5 out of 5
Large choice of labels for all supports, nice and varied designs for customization, and fast shipping! Thank you!
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S
Rating: 5 out of 5
I recommend
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P
Rating: 5 out of 5
Perfect. Nice labels that are easy to read, well adhesive. Fast delivery. Thank you.
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B
Rating: 5 out of 5
Very pretty labels for my two little girls for the start of the school year
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S
Rating: 5 out of 5
Fast shipping, very good quality of labels whether for objects or those adhesive ones for clothes. The new customizable toiletry bags are ideal for children
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L
Rating: 5 out of 5
Top
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T
Rating: 5 out of 5
Well received
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P
Rating: 5 out of 5
The order was perfect and my daughter was very happy with the surprise
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P
Rating: 5 out of 5
Fast and efficient!
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N
Rating: 5 out of 5
I was able to get a new cap for a water bottle bought 5 YEARS ago. I am delighted, very fast shipping.
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A
Rating: 5 out of 5
Customer for 5 years, I am delighted with my purchases and the possibility of customizing the labels according to our wishes, my children love them and so do I. The labels hold up well despite machine washes.
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C
Rating: 5 out of 5
Easy customization, fast shipping and some free stickers. I recommend
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É
Rating: 5 out of 5
Order received on time Meets my expectations
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G
Rating: 5 out of 5
Second water bottle bought, I am very satisfied. My first daughter has had hers for a year for school and she doesn't spare it, but the bottle has never budged.
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S
Rating: 5 out of 5
I love it and I recommend it
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V
Rating: 5 out of 5
Love the stickers!
Response from Petit-Fernand
Dear Vera,
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the stickers. Your support means a lot to us.
Best regards,
The Petit-Fernand Team
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the stickers. Your support means a lot to us.
Best regards,
The Petit-Fernand Team
A
Rating: 5 out of 5
Super product
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M
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Order received in less than a week very satisfied
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B
Rating: 5 out of 5
Very fast shipping, conforms to the order, very easy to use
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L
Rating: 5 out of 5
Very pretty personalized water bottle, beautiful color, easy to open. My daughter loves it
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M
Rating: 1 out of 5
Since my purchase on the site C Monetiquette, my payment details have been stolen and I have been a victim of fraudulent remote payment. You need to comply with the DSP2 and invest in cybersecurity.
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Response from Petit-Fernand
Hello,
We are sincerely sorry to hear about the situation you describe and fully understand your concern.
However, we want to reassure you on one point: the bank details entered during an order on our site never pass through our systems and are not stored by us. They are processed exclusively by our secure payment provider Adyen, which meets the most stringent security standards in the industry (PCI DSS certification).
To date, we have not identified any security incidents concerning our site or our payment system.
Unfortunately, it is very difficult to determine the origin of a banking fraud, as card details can be compromised in various ways and sometimes several weeks or months before their fraudulent use.
If you believe you have been a victim of fraud, we invite you to contact your bank, which can take the appropriate steps.
We remain at your disposal if you have any questions.
Best regards,
Camille C-MonEtiquette
We are sincerely sorry to hear about the situation you describe and fully understand your concern.
However, we want to reassure you on one point: the bank details entered during an order on our site never pass through our systems and are not stored by us. They are processed exclusively by our secure payment provider Adyen, which meets the most stringent security standards in the industry (PCI DSS certification).
To date, we have not identified any security incidents concerning our site or our payment system.
Unfortunately, it is very difficult to determine the origin of a banking fraud, as card details can be compromised in various ways and sometimes several weeks or months before their fraudulent use.
If you believe you have been a victim of fraud, we invite you to contact your bank, which can take the appropriate steps.
We remain at your disposal if you have any questions.
Best regards,
Camille C-MonEtiquette
L
Rating: 5 out of 5
Everything is great!
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A
Rating: 5 out of 5
As always, perfect order. Everything is personalized.
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S
Rating: 5 out of 5
New order and still just as satisfied!
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