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A
Rating: 5 out of 5
Perfect printing, well colored and very readable.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 57 293 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1, 3, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Always delighted, the labels hold very well, do not fade whether in washing or rubbing. Perfect.
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K
Rating: 5 out of 5
Very satisfied with the products (labels and water bottles).
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F
Rating: 5 out of 5
Nice labels, they stick well.
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C
Rating: 5 out of 5
As every year, nothing to say. Very good quality. Order received quickly. Thank you.
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A
Rating: 5 out of 5
Good reception, correct delay
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L
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Fast delivery, excellent quality and great communication as I ordered incorrectly and this was fixed promptly. Would recommend
E
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
beautiful labels and bottles
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S
Rating: 5 out of 5
Perfect. Very good service. I recommend
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L
Rating: 5 out of 5
Third consecutive year that I request labels for the start of the school year. This year I have also requested a replacement cap for the thermal bottle we bought a couple of years ago. The design has improved. We are delighted with the products and that is why we repeat and recommend them to our friends. We will continue to repeat.
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J
Rating: 1 out of 5
It does not stick properly on the clothes
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Response from Petit-Fernand
Hello Jennifer,
Thank you for taking the time to share your feedback. We are sorry to learn that our products did not meet your expectations regarding adhesion. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us if you need assistance or if you would like to discuss your experience.
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your feedback. We are sorry to learn that our products did not meet your expectations regarding adhesion. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us if you need assistance or if you would like to discuss your experience.
Best regards,
Giulia C-Monetiquette
A
Rating: 5 out of 5
I am delighted with the result
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E
Rating: 5 out of 5
Great for the return!
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C
Rating: 5 out of 5
-
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V
Rating: 5 out of 5
Labels stick very well, package arrived very quickly, I have been ordering every year for 3 years.
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T
Rating: 5 out of 5
Very happy with my purchases.
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L
Rating: 5 out of 5
The water bottle is great, super intuitive for kids, non-slip. Just thank you
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L
Rating: 5 out of 5
I've been using them for years I could say almost 6 7 years and frankly I'm still just as satisfied!
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M
Rating: 5 out of 5
I really find the labels great, for now they hold super well I'm delighted with my purchase, and moreover I will even have some left for the next school year
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M
Rating: 5 out of 5
Happy with the quality and quick service. Takank you
J
Rating: 5 out of 5
Top, beautiful labels and I bought the stamp it's handy!
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C
Rating: 5 out of 5
For now, nothing to say. The impression is great.
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L
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
It's perfect and the customer service is absolutely amazing!
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A
Rating: 5 out of 5
Top, the shipment was done quickly.
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E
Rating: 5 out of 5
Great! Package well wrapped and materials received meet my expectations
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E
Rating: 5 out of 5
Top as always!
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A
Rating: 5 out of 5
Great! The labels are beautiful and the notebook is well organized!! Perfect
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L
Rating: 5 out of 5
Very happy with my purchase, I received everything very quickly and I am pleased with the quality!
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R
Rating: 5 out of 5
Perfect!!!
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A
Rating: 5 out of 5
It's a great website since my son started kindergarten, I buy from them
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J
Rating: 5 out of 5
Super nice labels - already ordered for my first and a new order for my second - labels that last over time
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S
Rating: 5 out of 5
Perfect for my daughter's school, great choice of colors and patterns. Everything went well.
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O
Rating: 1 out of 5
It is noted that we can rectify our order if we notice our mistake quickly. Mistake noticed within 3 hours but very difficult +++ to change the order. I am first asked for additional information even though it was an order with a single product and my first email already contained the requested information, only to receive a response the next day where I have to send within 30 minutes the wish to cancel my order. Let's just say that 30 minutes is very short when we are working and do not have our nose on the phone. I managed with it, but I would not recommend
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Response from Petit-Fernand
Hello,
We are sincerely sorry for the inconvenience caused and thank you for taking the time to share your experience.
We fully understand your frustration regarding the very short deadlines to modify or cancel an order. Indeed, our goal is to start production as quickly as possible to ensure fast shipping and allow our customers to receive their product in the best possible time.
That is why modification requests must be made within a very limited timeframe. After this period, the process is already underway and it becomes very difficult, if not impossible, to intervene without delaying the entire production chain.
That said, we take your feedback into account to further improve our communication and responsiveness. We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
Giulia C-Monetiquette
We are sincerely sorry for the inconvenience caused and thank you for taking the time to share your experience.
We fully understand your frustration regarding the very short deadlines to modify or cancel an order. Indeed, our goal is to start production as quickly as possible to ensure fast shipping and allow our customers to receive their product in the best possible time.
That is why modification requests must be made within a very limited timeframe. After this period, the process is already underway and it becomes very difficult, if not impossible, to intervene without delaying the entire production chain.
That said, we take your feedback into account to further improve our communication and responsiveness. We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
Giulia C-Monetiquette
M
Rating: 5 out of 5
Excellent quality.
L
Rating: 5 out of 5
I ordered adhesive labels for objects and clothing, they are beautiful, received after 5 days, perfect, I recommend.
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P
Rating: 1 out of 5
The writing on a stamp is not straight, and when I print, the ink comes out sideways.
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Response from Petit-Fernand
Good morning Elena,
Thank you for your feedback. We are sorry to learn that you encountered problems with the stamp and the ink. Your experience is important to us, and we are working to improve the quality of our products. We invite you to contact us directly to resolve the situation.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are sorry to learn that you encountered problems with the stamp and the ink. Your experience is important to us, and we are working to improve the quality of our products. We invite you to contact us directly to resolve the situation.
Best regards,
Giulia from Petit-Fernand
A
Rating: 5 out of 5
Labels that hold up wash after wash
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