Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 247 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 3, 4 and 5 stars

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Viktoria
Rating: 5 out of 5
Good value price-quality and delivered efficiently even to Switzerland. Thank you
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order. We are very pleased that we were able to provide you with the best customer experience. ?? Have a nice day, Elise, C-MonEtiquette
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Kian A.
Rating: 5 out of 5
I have been ordering there labels for years and are very happy with them .They are great quality and my son loves creating his own designs.Excellent customer service.
Response from Petit-Fernand
Hi! Thanks for the awesome feedback! We're thrilled to have happy customers like you! ?? All the best, Chiara, Petit-Fernand
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Kat
Rating: 5 out of 5
Lots of choices in designs and colours. Easy to apply, just peel and stick. They haven't started peeling off yet either and looks like they will last
Response from Petit-Fernand
Hi Katrina, We are thrilled that you had a great experience! Thanks for sharing! ?? Warm regards, Chiara, Petit-Fernand
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Aanna S.
Rating: 3 out of 5
The product itself is fine but delivery time (10 business days) was insane for a regular letter sized envelope. Would not order again for this reason
Response from Petit-Fernand
Hi Aanna, Thank you for your feedback! We're glad to hear that you are satisfied with the product, but we sincerely apologize for the delivery delay. We understand how frustrating this can be and appreciate your patience. We're continuously working to improve our shipping times and hope to serve you better in the future.?? Best regards, Chiara, Petit-Fernand
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Sarah
Rating: 5 out of 5
Very good experience, I had a delivery problem and the after-sales service was great! They sent me back the order at their expense! I received my new order and was delighted! Thank you
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Response from Petit-Fernand
Hello, Thank you so much for your positive review! Have a nice day, ? Elise, C-MonEtiquette
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Invité
Rating: 4 out of 5
quality products, excellent assortment
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Response from Petit-Fernand
Good morning! We sincerely thank you for your kind words! We are happy to hear that you liked our product! ?? Best regards, Chiara, Petit-Fernand
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Sara S.
Rating: 5 out of 5
Everything went very well. Fast delivery and large selection. Gladly again!
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
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Andzej
Rating: 5 out of 5
Amazing Good quality and fast sending.
Response from Petit-Fernand
Hi! Thank you for the lovely feedback! We're here to keep impressing you! ?? Regards, Chiara, Petit-Fernand
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Nicola R.
Rating: 5 out of 5
Brilliant great for school wear.
Response from Petit-Fernand
Hi Nicola! We appreciate your positive message! Can't wait to serve you again! ?? Thanks, Chiara, Petit-Fernand
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Sarah S.
Rating: 5 out of 5
Everything was great as always!
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
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Lapinouchette
Rating: 5 out of 5
Easy-to-use site, very fast delivery. Good quality labels, easy to apply
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Aurélie M.
Rating: 5 out of 5
The labels arrived very quickly and are of excellent quality!
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
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Michelle L.
Rating: 1 out of 5
My original order never arrived. I emailed customer services & was given the option to have a refund or a new order sent out. I chose to re order, but it was never actioned, so in the end, I had to contact customer services again for a refund & order from elsewhere.
Response from Petit-Fernand
Hi Michelle, We sincerely apologize for the inconvenience you've experienced with your order. ?? We appreciate your patience in reaching out to our customer service team multiple times, and we are truly sorry for the oversight. Your feedback is invaluable, and we will work to ensure that this doesn't happen again in the future. If there's anything we can do to assist you further or regain your trust, please let us know. Thank you for your understanding. Best regards, Chiara, Petit-Fernand
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FAUCHE C.
Rating: 5 out of 5
And made to work in France what more could you ask for. I recommend it with both hands!
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
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patricia
Rating: 5 out of 5
I needed some naming labels doing for an uncle going into a care home. I didn't want him to lose any clothes or shoes, so I ordered them from here and I couldn't be happier with the quality. They are easy to use and fuss free. Just stick them on and no sewing! His clothes are all protected and I feel reassured that he will get to keep everything he went in with. Absolutely great company and fast shipping considering they were from another country and very reasonably priced too
Response from Petit-Fernand
Hi Patricia! Thank you for the lovely feedback! We're here to keep impressing you! ?? Regards, Chiara, Petit-Fernand
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Lavinia A.
Rating: 5 out of 5
Beautiful!
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Response from Petit-Fernand
Hi Lavinia!!! We are thrilled to hear that you had a great experience! Thank you for sharing! ?? Best regards, Chiara, Petit-Fernand
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Invité
Rating: 5 out of 5
Brilliant products. I've been using the stickers since my child started school 7 years ago and having tried some others I always come back to theses as they are so much better and the pictures and colours never fade with washing.
Response from Petit-Fernand
Hi! It means a lot to us to hear that you're happy with our service! ?? Best wishes, Chiara, Petit-Fernand
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. F.
Rating: 5 out of 5
Fast delivery & stick very well I have 3 children so i ordered for each one. When they came they come in a little book so it's very handy as they are kept altogether. I like how there was choices of font colours ect They stick so well and have been in many washes and haven't came off
Response from Petit-Fernand
Hi! We are thrilled that you had a great experience! Thanks for sharing! ?? Warm regards, Chiara, Petit-Fernand
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Melissa
Rating: 5 out of 5
As described, already ordered a long time ago, fast delivery. I recommend
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
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Aranzazu
Rating: 5 out of 5
As usual. Very nice and durable labels. Fast shipping and, at a very good price all around.
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Response from Petit-Fernand
Hello, It's a pleasure to count you among our loyal customers! Thank you for your trust 🥰 Have a nice day, Camille Petit-Fernand
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DILMANN
Rating: 4 out of 5
Top bottles!
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Mathieu E.
Rating: 3 out of 5
Pretty labels but not ready to use; I don't have an iron.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We're sorry to hear that the labels you ordered did not meet your expectations. You had opted for self-adhesive and iron-on clothing labels. The self-adhesive ones can be applied without an iron. Have a nice day, Elise, C-MonEtiquette
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Kelly
Rating: 5 out of 5
I've already ordered labels from this site several times and it's always gone well. The last order I placed had a problem with the printing, but they were able to send me the right labels a week later, so I can confirm their professionalism.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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F.M.M
Rating: 1 out of 5
The quality of the hotmelt stickers has decreased a lot. After the first wash they have started to peel off at the ends. I ordered these stickers years ago and this did not happen to us. For this reason, I do not recommend them and will not buy them again.
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Response from Petit-Fernand
Good morning, We are sorry to read your message. The quality of our products is a very important point for us. That's why we have just contacted you to help you. Hello, Camille Petit-Fernand
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JU
Rating: 5 out of 5
labels always conform to order. quality image and writing labels that stand up to washing
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
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Véronique A.
Rating: 5 out of 5
fast and in line with demand
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
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Anne
Rating: 5 out of 5
The delivery was fast, the product as ordered, the labels are attractive, strong and easy to use.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Tracey B.
Rating: 5 out of 5
My first order failed to be delivered but when I emailed there was a quick response and the order was resent with no extra cost to myself. This was excellent service and I will definitely use this company again and also recommend them to others. I am very pleased with the service and quality of the product. ??
Response from Petit-Fernand
Hi Tracey! Your feedback made our day! Thank you for supporting us! ?? Cheers, Chiara, Petit-Fernand
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Allison L.
Rating: 5 out of 5
Fast and super convenient Batch in different quantities.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Frédérique
Rating: 5 out of 5
This is already my 4th or 5th order and I'm always very satisfied with the iron-on labels. The choice of motifs, fonts and colors is very wide. Perhaps the only downside is that the red we chose on a batch of labels is more orange than red, so my son was a little disappointed, but that's nothing to write home about either.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
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Invité
Rating: 5 out of 5
Au top c'est rare
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Cécile P.
Rating: 5 out of 5
Very good as usual
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
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Andrea
Rating: 5 out of 5
Labels were processed and printed quickly, shipping time to the recipient takes a while, but the product is simply great
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
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Gwladys
Rating: 5 out of 5
Received quickly, not yet washed, nice coloured labels.
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
C
CARMELA
Rating: 5 out of 5
Fast delivery and good price!
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Response from Petit-Fernand
Hi! Thanks for the great feedback! We're thrilled to have happy customers like you! All the best, Chiara, Petit-Fernand
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Selina H.
Rating: 5 out of 5
Lovely products
Response from Petit-Fernand
Hi Selina! Your support inspires us every day! Thank you for your kind words! ?? Sincerely, Chiara, Petit-Fernand
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Aurélie
Rating: 1 out of 5
Iron-on labels peel off when washed at 30 degrees?
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Response from Petit-Fernand
Hello, Thank you for your feedback. We're very sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Scherer I.
Rating: 5 out of 5
When I did not receive my goods, the customer service offered to send them to me again, free of charge.
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
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Maria
Rating: 5 out of 5
The best stickers on the market. They do not peel off and perfect shipping.
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Response from Petit-Fernand
Hi, we are really happy to hear what you think of us, thank you for being part of our family! With love, Chiara, Petit-Fernand
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marine R.
Rating: 3 out of 5
Very nice product Except that after 3 days the cap broke.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We're very sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette