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G
Rating: 5 out of 5
I have been relying on Petit Fernand for 5 years now, always excellent quality, they arrive in a short time and never any problems.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 257 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3, 4 and 5 stars
Reset filtersT
Rating: 5 out of 5
I ordered two tasting boxes, which were delivered quickly. Very responsive customer service, one of them had a cosmetic defect, they did not hesitate to send me back the box, without defect. And very quickly. The boxes are perfect, the kids love them.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
S
Rating: 1 out of 5
The stickers for clothing come off after the 1st wash. Very disappointing
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Response from Petit-Fernand
Hello, thank you for your review and your email. We have already contacted you this morning to offer you a solution. Have a nice day, Elise, EsIstMeins
T
Rating: 5 out of 5
Fast and accurate service, fairly quick shipping! This is not my first order and I will repeat the purchase again
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C
Rating: 5 out of 5
Very pleased
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
A
Rating: 5 out of 5
Very good Received very quickly Label very nice
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
A
Rating: 5 out of 5
We have been using this company for our children's clothing name labels for 5 years nearly 6! We always get compliments on them and how nice they look. We have ordered hundreds now and will be back for more when we run out!
C
Rating: 5 out of 5
I have been ordering sa Petit-Fernand for years and as always I do very well. Beautiful graphics! Shipping (without charge) very long.
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M
Rating: 5 out of 5
I chose the personalized labels to attach to crayons and markers and I must say I was very satisfied
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S
Rating: 5 out of 5
Lovely stickers and great service
M
Rating: 5 out of 5
Had an issue and customer service was excellent, issue was resolved very quickly.
C
Rating: 5 out of 5
Good realization, fast delivery and French, nothing to say Extra thank you
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
F
Rating: 5 out of 5
Perfect! I was a little surprised that the clothing labels weren't made of fabric, but after fitting, the result is perfect. We'll just have to wait and see how long they last. Well done!
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
F
Rating: 5 out of 5
Very cute and wash resistant product! Negative note the shipping time to be improved absolutely
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G
Rating: 1 out of 5
I haven't received my package yet!
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Response from Petit-Fernand
Good morning Alessandra, I offer my sincere apologies for the inconvenience. ?? Our customer service will be in touch with you to provide assistance. Chiara Petit-Fernand.
N
Rating: 5 out of 5
Stickers resistant to school wear and tear :)
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L
Rating: 1 out of 5
Too long a time to receive the goods ordered
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Response from Petit-Fernand
Dear Lorena, We sincerely apologize for the wait time and appreciate your feedback. ?? We are working to improve the service. Thank you for your patience! Best regards, Chiara Petit-Fernand
B
Rating: 5 out of 5
All perfect
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P
Rating: 5 out of 5
Never disappointed. Perfect for children's clothes.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
A
Rating: 5 out of 5
Seriousness and availability
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G
Rating: 5 out of 5
Fantastic customer service will be ordering again but with tracking for order As the mail service wasn't great But absolutely love there product
M
Rating: 5 out of 5
Very good brand, serious and responsive. I have already placed 2 orders on the site and I intend to order again.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
C
Rating: 5 out of 5
Top. Order received quickly. Good quality. Nice. Perfect. I recommend 100%.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
C
Rating: 5 out of 5
Fast, friendly and comprehensive response to an inquiry.
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
C
Rating: 5 out of 5
I had already ordered thermoadhesive labels for my son's nursery. I chose them again for labels needed for preschool. Great graphics, fast shipping time via regular mail and highly competitive price.
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M
Rating: 5 out of 5
Very nice labels for the clothes .
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Response from Petit-Fernand
Hello, thank you very much for your great review. ?? Have a nice day, Elise, EsIstMeins
S
Rating: 5 out of 5
Fast delivery, product as described ?
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
M
Rating: 5 out of 5
Very nice products. Easy to design. Not yet used. Very accommodating customer service.
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Response from Petit-Fernand
Hello, thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
A
Rating: 1 out of 5
I placed the order on September 14 and received it yesterday October 15, a month later and I had made the purchase because one of the aspects indicated in the ad was the immediacy of production and shipping that was done in 48 and 72 hours, respectively. I understand that being in the Canary Islands the term is lengthened but not so much.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took so long. We are located in France, which may explain this. We hope you enjoy your order. Have a nice day, Elise, Petit-Fernand
P
Rating: 5 out of 5
Easy to order You can immediately see the color of the item you're going to order, and you'll receive it exactly as you ordered it, fast and to the point ????
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
P
Rating: 5 out of 5
I needed to purchase labels for the items and clothing of my son who attends preschool. The site has so many choices of customizations both in terms of colors and images. The selection process is quick and intuitive, the check out very fast and the shipping fast (considering that not being in a hurry I chose the free option). Satisfied.
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A
Rating: 4 out of 5
Product is great but delivery not
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Response from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. However, we are a French company and delivery times can sometimes be longer. Nevertheless, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
L
Rating: 5 out of 5
Mega service. The original order did not arrive. After I contacted the service department, a new order was produced immediately and then delivered quickly. Thank you very much.
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
I
Rating: 5 out of 5
Fast shipping and labels to match the visual
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Response from Petit-Fernand
Hello, thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
L
Rating: 5 out of 5
Very responsive and efficient service
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Response from Petit-Fernand
Hello, thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
K
Rating: 5 out of 5
Fast delivery, beautiful label, I recommend
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Response from Petit-Fernand
Hello, thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
F
Rating: 5 out of 5
We'll have to wait and see, but for the moment we're very satisfied, they're pretty and easy to apply. Fast delivery too.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
B
Rating: 1 out of 5
Hello, you're asking for my opinion on an item I haven't received yet.
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
M
Rating: 5 out of 5
Product as described Holds very well on clothes Very satisfied
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
L
Rating: 1 out of 5
I don't think these labels are suitable for marking clothes. I stuck labels on my baby's clothes and waited for the recommended time, but despite that, the first machine and I find the labels in the drum (wash at 40, I specify).
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Response from Petit-Fernand
Hello, We're sorry to hear about the inconvenience concerning your order. We have just contacted you for more information. Good day, Elise, C-MonEtiquette