Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 268 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 3, 4 and 5 stars

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MUSIQUE
Rating: 5 out of 5
Easy to make, perfect finish?
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Shirley L.
Rating: 4 out of 5
The products seem to be of good quality and very beautiful. I will probably use this site again for labels for my son or another bag.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Magdalena C.
Rating: 5 out of 5
Very good product and excellent customer service. I have been using this company for couple of years now.
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Noemie M.
Rating: 5 out of 5
Effective product and fast delivery. It's my back-to-school essential
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
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Danielle D.
Rating: 5 out of 5
So easy to use and create and booklet is compact and stickers are great!
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Greta
Rating: 5 out of 5
Fast delivery and good quality items
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michaela D.
Rating: 5 out of 5
Perfect fit and fast delivery perfect
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Cliente
Rating: 5 out of 5
Simply fantastic! Durable and very beautiful labels
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Laura J.
Rating: 3 out of 5
Very good quality as usual. However, this time the shipping took far too long. That was never the case with previous orders. Too bad, the labels arrived too late for the start of school Edit: I don't mean the shipping route but the time between ordering and it being sent out
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Response from Petit-Fernand
Hello, we are sorry that the delivery has taken too long. Unfortunately, we have no control over the postal service. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
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frederique M.
Rating: 5 out of 5
fast delivery, good product, I recommend
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Maria
Rating: 5 out of 5
The delivery was fast, the labels looked great, the color and lettering I really liked and it sticks very well on the garment. I would order it again when I need it.
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Grepi B.
Rating: 1 out of 5
I ordered on September 12, the package never arrived. Meanwhile, I paid--what more can I say????
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Response from Petit-Fernand
Dear Besmira, Thank you for sharing your experience with us. We are sorry to learn that your package has not yet reached you. We could not find a message from you with a complaint, and we assure you that we would have done our best to help you sooner. We will make sure to contact you as soon as possible to understand the situation and find a solution to your problem. We thank you for your patience and apologize for the inconvenience. Clare, Petit-Fernand
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alex B.
Rating: 5 out of 5
I recommend this site. Impeccable shipping, impeccable label, impeccable service.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
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Suzanne S.
Rating: 1 out of 5
New customer (following a friend's recommendation): 1st order: well received and compliant, but payment by credit card debited twice, and customer service wants nothing to do with it, despite the supporting documents provided!
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Response from Petit-Fernand
Hello, Thank you for your feedback. According to exchanges with my colleague, no double payment has been found. The accounting department has indeed done some research, but to no avail. Please contact your bank. Have a nice day, Elise, C-MonEtiquette
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Gragnano F.
Rating: 5 out of 5
The best ever!!!a safety!!!
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Floris N.
Rating: 5 out of 5
10! Beautiful
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Cécile A.
Rating: 5 out of 5
Fast delivery, delivered as ordered, good quality
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
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Miquela
Rating: 5 out of 5
Very good customer service. The shipping company did not deliver the product and the same day I informed Petit Fernand they sent us another order. In the end I received both. The labels are very easy to stick and seem to be of good quality.
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Giulia C.
Rating: 5 out of 5
I have been ordering from Petit Fernard for years,very nice labels and very good quality. Very helpful customer service to solve any problem in a quick time. Super recommended.
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Bertolini
Rating: 5 out of 5
They are beautiful and personalized
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Valentina I.
Rating: 5 out of 5
You guys are great, excellent product, we only order with you!!!
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Valeria
Rating: 5 out of 5
Excellent!!! In implementation,shipping and completeness of service I have been using them for 4 years now and will continue to do so.
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stephanie P.
Rating: 5 out of 5
These clothing stickers are absolutely fantastic I have previously bought these clothing labels and never let me down they last the entire school year without coming off! I would 100% recommend this company!
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Jade
Rating: 5 out of 5
Lovely strong stickers
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Isabelle P.
Rating: 4 out of 5
Order lead time longer than expected.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Have a nice day, Elise, C-MonEtiquette
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MissKeira
Rating: 5 out of 5
Beautiful labels, wide choice of different colors, backgrounds and fonts. They stick easily on clothing. Very practical ones for shoes as well. Great ability to recall a previous order.
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Giovanna
Rating: 5 out of 5
Excellent quality and quick turnaround time. I periodically purchase several products and find them unparalleled.
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Esperanza
Rating: 5 out of 5
First time placing an order, and I admit I loved it. 🥰thanks for being responsible !
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Claudie B.
Rating: 3 out of 5
My first order was a success with labels that you put on with the iron. The second order, on the other hand, I received labels to stick on the clothes, and I'm disappointed because my daughter is in a specialized institution and the clothes are washed, so I need labels that stick.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. However, after checking, you have received what you ordered, i.e. self-adhesive clothing labels. Have a nice day, Elise, C-MonEtiquette
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Beata
Rating: 1 out of 5
Disaster!!!! I have not received an order yet!!! Unbelievable !!! I am very dissatisfied!!!
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Response from Petit-Fernand
Hello, we understand your dissatisfaction, but we have no control over the postal service and therefore cannot be held responsible for delivery problems that are beyond our control. As a result of your complaint, we have sent you a new order at our expense. We hope that you will be satisfied with it. Have a nice day, Elise, EsIstMeins
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TB
Rating: 5 out of 5
All correct
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Natyboo
Rating: 3 out of 5
The labels are wonderful except for the thermoadhesive ones that peel off even if you follow the instructions for use, sometimes if you iron them again they last until the next wash. I always get the same thing and it's been a few years since the quality is not the same but it's worth it for the rest of the labels.
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Response from Petit-Fernand
Hello, We are sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, Petit-Fernand
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NC
Rating: 4 out of 5
Very good , shipping a little long.
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Simona P.
Rating: 5 out of 5
Very nice labels, with a wide range of fonts and colors to choose from, as well as designs to put on the label. Together they always send nice stickers to personalize their items. There are also labels to stick with heat on clothing. Recommended
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Matthieu
Rating: 5 out of 5
The team is hard to get hold of if you have any questions, but is very responsive to problems and takes responsibility for resolving them, which is ultimately the most important thing. Very pleasant team
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
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Lidia
Rating: 5 out of 5
With my first child I bought them. And they were very durable, washing them daily with clothes. Today, 3 years later they are perfect. And now with my second child, I have returned to order more. Sincerely price and quality a fiez.
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Francesca C.
Rating: 5 out of 5
Fast shipping great product functional and durable.grazue!
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Myriam
Rating: 1 out of 5
I never received my order, I contacted them and they sent it again but I haven't received it either and after 15 days I am now waiting for a refund. The strange thing is that there has been no way to track the order.
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Response from Petit-Fernand
Hello, You have opted for standard delivery, which does not allow you to have a tracking number for your order. Also, unfortunately we have no influence on the postal service. My colleague reimbursed you the amount 7 days ago and the reimbursement will reach your account within 10 days. Have a nice day. Elise, Petit-Fernand
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Resenterra D.
Rating: 5 out of 5
Customizable labels for every need! I got them for my daughter who goes to preschool and I was very happy!!! They are cool ?? and I have already passed the word about your site to my mom friends.
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MirianaS
Rating: 5 out of 5
Excellent quality. Pretty, personalized and perfect finish. Recommended purchase
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