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C
Rating: 5 out of 5
Most efficient customer service. Maximum kindness, clarity and helpfulness!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 314 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Excellent quality. I bought some a few years ago for my eldest daughter and nothing came off in the wash.
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M
Rating: 5 out of 5
Good quality, excellent delivery time, practical size. Really nice bottles, practical, easy to clean.
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S
Rating: 5 out of 5
Great! I recommend
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B
Rating: 4 out of 5
Good quality and fast shipping!
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É
Rating: 5 out of 5
Very fast delivery (expected on Saturday, received on Thursday), quality labels that I have been ordering for several years.
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H
Rating: 5 out of 5
Always very happy with C-MonEtiquette
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M
Rating: 5 out of 5
Pretty labels. Fast shipping
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E
Rating: 5 out of 5
Very good, labels stick well and conform to what we ordered.
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M
Rating: 5 out of 5
Simply perfect ...
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M
Rating: 5 out of 5
Very satisfied with the self-adhesive labels for clothes and shoes. Practical and effective.
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M
Rating: 3 out of 5
Hello, quality labels. Conforms to the visual. On the other hand, the big negative point is the delay. I'm used to ordering them and this is the first year it's taken so long.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. We are pleased that the quality of the labels meets your expectations. However, we apologize for the longer-than-usual delivery time this year. We understand that this can be frustrating and apologize for the delay. The C-MonEtiquette team
N
Rating: 4 out of 5
The labels arrived, but it took a good 12 days... a little too long.
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J
Rating: 3 out of 5
Good self-adhesive labels, the quality is always there. The iron-on labels aren't as good, I was expecting something with more of a "fabric" feel, but they're still plastic. It's a pity, because I'd taken them for clothes where the label can itch on the neck, but in the end it's the same as the sticky ones, with less practicality. Maybe, on the other hand, they'll last longer... but that's not my intention, as clothes are meant to be worn. The new water bottles are great, but it's a shame we didn't adapt the new caps to the old bottles to take advantage of this evolution. Finally, the relay point didn't have the same opening hours as those indicated on the website, which is very problematic when you're working.
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Response from Petit-Fernand
Hello, Thank you very much for your detailed feedback. We are delighted that you like our self-adhesive labels and the new water bottles. However, we are sorry to hear that the iron-on labels and delivery service did not live up to your expectations. We have taken into account your comments about the feel of the iron-on labels and the lack of fit between the caps and the old bottles. This feedback is valuable to us and will help us to improve our products and services. As for the problem of your relay point's opening hours, we understand that this can be frustrating. The C-MonEtiquette team
E
Rating: 5 out of 5
The labels are very nice and do not come off.
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A
Rating: 5 out of 5
2 label conforms, received with other sticker RAS
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M
Rating: 5 out of 5
Very pretty and practical label
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S
Rating: 5 out of 5
Ordering labels Ordering was simple Quality is up to scratch And fast delivery I recommend
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M
Rating: 4 out of 5
Unfortunately "C-Monetiquette" reversed my order with that of someone else. But they quickly took charge of my complaint and called me quickly by phone. So I got my labels after the start of the school year, which was a pity. But the quality is good and the labels are great!
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S
Rating: 5 out of 5
Fast delivery, accurate information
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L
Rating: 5 out of 5
Always great!
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S
Rating: 5 out of 5
Fast and efficient, the labels are just beautiful ????
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S
Rating: 5 out of 5
Perfect for school
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M
Rating: 5 out of 5
Very satisfied as always fast and careful delivery
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A
Rating: 5 out of 5
As I had not received my labels within the stated time, I called customer service who are very easy to reach. They listened and solved the problem professionally by sending me a new order free of charge. So nothing but positive. Thank you very much for your professionalism.
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J
Rating: 5 out of 5
Absolutely perfect! Very practical, beautiful labels and extraordinary after-sales service? I recommend +++++
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J
Rating: 5 out of 5
I've been ordering from them for four years now, and will continue to do so. I recommend them 100%.
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M
Rating: 5 out of 5
The labels are perfect, beautiful and practical, and the kids love them. We received them very quickly.
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V
Rating: 5 out of 5
I'm always delighted with the quality of the labels, which don't come off on clothes.
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J
Rating: 1 out of 5
For 15 days my parcel has been in preparation at the sender's. This is my 1st experience and I have never received my parcel. On the other hand, customer service is efficient...immediate reimbursement.
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Response from Petit-Fernand
Hello, We are very sorry for the inconvenience you have experienced with your order. As we informed you in our previous exchanges, your purchase has been fully refunded. We hope that this incident will not affect your future orders. Thank you for your patience and understanding, The C-MonEtiquette team
Y
Rating: 5 out of 5
Super good quality
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C
Rating: 5 out of 5
I've already bought from the site several times, whether it be iron-on labels, labels for shoes or labels for objects, and I've always been delighted with what I've received. I recommend it with my eyes closed.
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Y
Rating: 5 out of 5
Very pleased with the stick-on clothing labels, and the snack box (not very big, but I can live with that). I'd recommend glue-on clothing labels next year.
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C
Rating: 5 out of 5
Quick and easy ordering, products conform and hold up well (supply labels for us), fast shipping - I recommend it!
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M
Rating: 5 out of 5
Good value for money Excellent result
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N
Rating: 5 out of 5
Excellent, no more headaches with clothes, etc. Thank you very much, I recommend it.
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P
Rating: 5 out of 5
Always on time, very nice products and excellent quality.
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A
Rating: 5 out of 5
As every year meets my expectations fully satisfied
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M
Rating: 1 out of 5
Never received my order and no response from customer service, even after a reminder.
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Response from Petit-Fernand
Hello, We are very sorry that you did not receive your order within the expected timeframe. We understand that this can be frustrating, and we would like to apologize for this incident. We have now contacted you privately to propose a solution that we hope will satisfy you. The C-MonEtiquette team
O
Rating: 5 out of 5
Ordering is easy, and the labels arrive in a handy little booklet. They stick easily to the pens and look sturdy. I think the value for money is excellent.
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