Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 350 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 3, 4 and 5 stars

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Teresa
Rating: 5 out of 5
I love it and since my children started school in kindergarten I always buy in Petit, now in Primary I keep buying, no matter the age you have to label the clothes if or if, it is super convenient to choose, order and super fast transport.
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Client
Rating: 5 out of 5
Everything is perfect, thank you, a big time-saver during the back-to-school rush.
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A.
Rating: 5 out of 5
Top for school supplies and clothing
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Miriam
Rating: 5 out of 5
My package was lost and they were kind enough to resend me a new one. Thank you for being so professional.
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Lea Monot
Rating: 5 out of 5
I've been ordering for 6 years. Always impeccable. Lots of ideas and new products. I love
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Laure
Rating: 5 out of 5
Easy-to-use service, fast and good value for money Nice presentation in booklets Stickers that fit well with supplies
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Simona P.
Rating: 5 out of 5
The products are good and the prices good, at the moment I am totally satisfied with the service I have been using for several years
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Sara M.
Rating: 5 out of 5
Perfect labels for beginning of school and kindergarten
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Gladys NGANKAMA SIMBA
Rating: 5 out of 5
Practical and attractive. The small labels for the objects would nevertheless deserve to be supplied in greater quantity in the pack.
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Heather
Rating: 1 out of 5
We were sent the wrong name labels with someone else name on. Now I know mistakes are made and this is fine but it's how a company rectifies it that counts. In order to get the new correct ones delivered in time I asked for them to be sent fast tracked, I was repeatedly ignored. As a result they were sent standard delivery and haven't turned up in time for my kids starting school. I'm very disappointed in the level of service shown
Response from Petit-Fernand
Hello Heather, We're sorry you experienced an order reversal. Unfortunately, we do not have any express delivery for the UK, so we cannot send any orders fast tracked. We hope you will receive your order very soon.
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Nathalie Pompei
Rating: 3 out of 5
Over the customer service, the gourd arrived damaged and impossible to fill out the claim form because "temporary error" I tried several days to refile and I finally gave up.
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Response from Petit-Fernand
Hello Nathalie, We're sorry your product arrived damaged. Our Customer Service department has just sent you an e-mail to help you as soon as possible. ?? Have a nice day, Camille C-MonEtiquette
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Laurie Sabatier
Rating: 5 out of 5
I love it!!! I order every year
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Kerry R.
Rating: 1 out of 5
Took a long time to arrive, i ordered them in plenty of time for school to start, 4 weeks prior to the start of school, came 2 days before and I received the wrong order!! I've got someone else's children's name stickers and I emailed the company to them just wanting me to send photos over as said a refund will be issued. No apology nothing. 2 days before school starts!! Avoid avoid avoid!!
Response from Petit-Fernand
We're sorry you experienced an order reversal, Kerry. This does not happen very often, and when it does, we try to help our clients as much as possible.
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Francesca B.
Rating: 5 out of 5
Petit Fernand a certainty! In addition to the labels, I also ordered the personalized lunchbox this time. Perfect and durable looking, ready for the new school year!
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Simone Ö.
Rating: 4 out of 5
The price-performance ratio is great. Very nice stickers that can be customized. Only 1 star deduction for the delivery. I chose express delivery and paid accordingly. Unfortunately, the stickers arrived just as late as with the standard delivery.
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Response from Petit-Fernand
Hello, thank you for your review. We are very sorry that the order arrived late. However, we are pleased that you like the order. Have a nice day, Elise, EsIstMeins
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Ilaria S.
Rating: 5 out of 5
Perfect labels, ordered and arrived within a week.
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Zyneb Compiègne
Rating: 5 out of 5
Perfect. Fast delivery. Product conforms. No complaints
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JRR
Rating: 3 out of 5
The stickers are beautiful. The delivery time takes forever.........also if you order then allow plenty of time.
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Response from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. However, we are pleased that you like the stickers. Have a nice day, Elise, EsIstMeins
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Catherine
Rating: 5 out of 5
Great quality labels, work perfectly and lovely design.
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Nadia E.
Rating: 5 out of 5
Rely on them without the slightest doubt. I searched online for a few sites that made labels to avoid making them manually like every year. I needed them to stick on my son's first year elementary school stationery. I find this site, see that it is foreign and start to have doubts but I launch into the purchase anyway. In a few days everything arrived, perfectly packaged. Inside was a wonderful booklet with all the etchettes divided by type and also many colorful free stickers that my son loved so much. I have now marked you as an official supplier for the future. Thank you truly from the bottom of my heart. Ps. The labels are super sticky, colorful and well customized. rated 10 with praise praise praise praise praise
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Jennifer
Rating: 5 out of 5
Received quickly and very good product. Magnificent new bottle design. Small problem encountered with a water bottle but the after-sales service took care of it very quickly and very professionally +++. Solution solved very quickly. I recommend +++
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Manon NGUYEN NGOC
Rating: 5 out of 5
Good quality, holds well
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customer
Rating: 4 out of 5
Found these quite difficult to get off the backing without damaging the edges. They do work well though.
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Vanessa Galleze
Rating: 5 out of 5
Label as requested! Fast shipping! I recommend it and will place another order soon!
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Hafida Moujib
Rating: 5 out of 5
Hi, I received my son's labels and I'm very happy with them. They are so practical. Thanks to the team
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Franziska M.
Rating: 5 out of 5
Always satisfied with every order
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Response from Petit-Fernand
Hello, thank you very much for your loyalty and trust. Have a nice day, ?? Elise, ItIsMine
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Camille
Rating: 5 out of 5
I've never had anything to complain about!!! I've been ordering for several years and I'm always satisfied, whether it's for the quality or the price. The labels stay on until the end, I even have to pull on them to remove them and put a new one on for my younger children.
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Amy T.
Rating: 5 out of 5
I have bought a book of these name labels and they have lasted an entire year of school and some are still going strong. The name label is clear and as my child wears a cardigan that is often being left behind it really does help to locate it again. I have recommended these stickers to my friends too. The delivery is very fast despite them being imported and no hidden fees to pay. Fantastic service Petit Fernand ?? ?? thank you
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Mademoiselle Palmieri
Rating: 4 out of 5
Good quality I bought a back-to-school kit A lot of labels A little downside: I wanted to share them between my two children because it costs money and we were only able to have a different first name on the iron-on labels, which is a shame, hence the missing star. I think that at this price we could have a little more "freedom" to choose different first names. Otherwise top and very pretty, to be seen in use.
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PAULETTO E.
Rating: 5 out of 5
I placed my usual order for school labels. the products are always great and very beautiful. this year I had a problem with the delivery and customer service was great in providing help to solve the problem. TOP
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Tiffany
Rating: 5 out of 5
Very practical products, varied design and easy-to-use site, even on mobile.
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Sarah T
Rating: 4 out of 5
Top-of-the-line self-adhesive label for back-to-school pencils and such! I didn't recommend a label for clothes because some of last year's labels came off...
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Lentini A.
Rating: 5 out of 5
All perfect thank you
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Svetlana L.
Rating: 5 out of 5
Very good ??? ?? ??
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Response from Petit-Fernand
Hello, thank you very much for your great review! Have a nice day, ? Elise, ItIsMine
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Dreylia
Rating: 1 out of 5
Order placed on August 27 for guaranteed delivery by September 2. The order was never shipped, no information on a possible delay... So I cancelled the order and went to see the competition.
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Response from Petit-Fernand
Hello, It is with regret that we read your message. We're sorry about this production anomaly and hope to see you again next time? Have a nice day, Camille C-MonEtiquette
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AURELIE CUDENNEC
Rating: 5 out of 5
The site is great and so are the products! I had ordered labels and now I've ordered water bottles! And they are just incredible! Thank you so much! And above all, stay as you are!
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Morpho
Rating: 5 out of 5
Great buy, beautiful labels.
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Bochra Miladi
Rating: 5 out of 5
Great, my daughter loves it and so do I
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Gwendoline
Rating: 5 out of 5
Fast delivery, good quality labels and very pretty - I'm very satisfied!
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Mrs C.
Rating: 4 out of 5
Good service