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S
Rating: 5 out of 5
Very serious company The labels are very pretty I highly recommend it
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 127 published reviews
Summary of reviews
The store consistently delivers on reliability through durable, long-lasting labels that don’t fade or wash off, with many customers noting they hold well on clothing, pencils, and various school items. They praise fast, timely delivery and efficient service, with several reviews highlighting quick responses from customer support and smooth reorders. Product quality and customization are highlighted as strong points, with vivid designs, accurate representations on the site, and a wide range of design options that stay true over years of use. Customers also emphasize overall satisfaction and trust, returning for multiple orders and recommending the store to other parents.
Reviews 1, 3, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
I've been ordering with C my label for years. Frankly, I've never been disappointed.
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M
Rating: 3 out of 5
Fast shipping. Labels ok but some slightly damaged. My order contained too many labels for the strength of the envelope. I would have needed a stronger container for so many labels.
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Response from Petit-Fernand
Hello Magali, We're very sorry to hear about this problem with the delivery of your labels. Our customer service has contacted you to find a suitable solution. Good day, C-MonEtiquette Customer Service
C
Rating: 1 out of 5
2nd order and not satisfied; one wash and the labels came off. Luckily it was on my daughter's return from her holiday.
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Response from Petit-Fernand
Hello Christelle, We're sorry to hear that your labels have come off in the wash. You chose iron-on labels which, once applied, are virtually permanent. We've just e-mailed you to help you with this problem. Have a nice day, Camille C-MonEtiquette
L
Rating: 5 out of 5
Quality labels that fit perfectly
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L
Rating: 5 out of 5
Perfect, I order every year, never disappointed?
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P
Rating: 5 out of 5
Very good quality products, true to pictures and timely shipping!
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M
Rating: 5 out of 5
GOOD QUALITY AND FAST DELIVERY
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S
Rating: 5 out of 5
What responsiveness! A shipment missed by the post office was immediately made up for by their customer service department.... What a pleasure it is to order from France. Bravo to the team
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M
Rating: 5 out of 5
Very good, long-lasting labels. A wide choice of designs and more?
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M
Rating: 5 out of 5
First time ordering. I am satisfied with the result. Very practical for putting the first name on all my children's objects. I recommend without hesitation.
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C
Rating: 4 out of 5
Very good communication and customer service! However, a small problem with the equipment used to remove the labels...
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L
Rating: 5 out of 5
2nd order for me, and as happy as ever: fast delivery, great quality, very good value for money ???? I recommend it!
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S
Rating: 5 out of 5
Perfect, always very happy
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A
Rating: 5 out of 5
Plenty of choice for personalization. And the labels are really pretty! Good quality products. I recommend ++.
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H
Rating: 5 out of 5
I've been using these labels for years and I'm very happy with them. It's easy, practical and customizable. The quality is top-notch, it never wears off!
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P
Rating: 5 out of 5
Order as requested Snack box super beautiful practical and sturdy
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A
Rating: 5 out of 5
Very good. Fast delivery.
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J
Rating: 4 out of 5
Nothing to say just the quality and super fast shipping.
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V
Rating: 5 out of 5
Very good quality product
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E
Rating: 5 out of 5
Great products. I have been buying here for years and will buy again
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J
Rating: 4 out of 5
Good product, except for the fact that on pencils that are not round, the label tends to come off and has to be re-glued each time.
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C
Rating: 5 out of 5
Very good, I recommend
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B
Rating: 1 out of 5
I haven't received anything yet, I'm still waiting for the stickers.
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Response from Petit-Fernand
Hello, we are sorry that your order has not arrived. ?? We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
S
Rating: 5 out of 5
I order my labels every year, I've never been disappointed and my kids are always very happy. The quality is great, it's never moved, even after 2 or 3 years, and the price is very reasonable! I recommend!!!
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E
Rating: 5 out of 5
As a loyal customer, I'm as satisfied as ever. The ordering process is simple, the delivery fast, the labels are of excellent quality and the children are always very happy to receive the little booklet with the additional stickers to decorate their things.
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C
Rating: 5 out of 5
Products ordered received on time. Beautiful labels. Would recommend.
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L
Rating: 5 out of 5
I ordered a personalized water bottle, but unfortunately the design was quickly damaged. I reported it to customer service, who were top notch! Cmonetiquette deserves 5 stars not only for their products but also for their customer service. As a buyer, this is the kind of service we want, and for that alone I thank you! There are still companies that strive for customer satisfaction, and I really appreciate that!
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E
Rating: 5 out of 5
Like every year I order on your site. Fast and careful delivery, thank you very much!
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C
Rating: 5 out of 5
Super I received my labels they are top
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P
Rating: 1 out of 5
I ordered 2 months ago now and I still haven't received them. I send an email to customer service and they replied in a different language so have to Google translate late it. They then re sent my order but I still haven't received them and that was a month ago.
Response from Petit-Fernand
Hello, We indeed resent your order at our expense, and since you did not receive this second order, we refunded your order. Could you please tell us what we could have done to make your experience with our customer service more satisfactory? We did everything we could to help you despite these issues with the delivery... Have a lovely day, Sarah- Petit Fernand
F
Rating: 5 out of 5
Exactly as suggested. Very pretty and practical. Order arrived promptly.
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H
Rating: 5 out of 5
Top! Nothing to say?
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N
Rating: 3 out of 5
Durable and easy to apply material labels. Unfortunately to get them on time you have to order them several times in advance. The quality is very good.
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Response from Petit-Fernand
Buongirno Nunzia, We sincerely thank you for your feedback! We are glad to hear that you appreciated the quality of our labels and their ease of application. We apologize for the wait it took to receive your orders and will do our best to improve delivery times in the future. Your satisfaction is important to us and we hope to serve you again soon! Clare, Petit-Fernand
M
Rating: 5 out of 5
Delivery in a few days and perfect labels!
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S
Rating: 1 out of 5
Order a child's water bottle with straw. This well-sealed gourd leaks if it's not put straight in the bag! Unthinkable for a children's bottle - a useless purchase! Too bad
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Response from Petit-Fernand
Hello, It's with regret that we read your message. Our water bottles are normally completely watertight. In order to understand your problem and provide you with a solution, we have just contacted you by e-mail. Have a nice day, Camille C-MonEtiquette
M
Rating: 5 out of 5
Very serious and quality. I will recommend this site. What's more, they have some very nice little touches, such as free stickers for the child. The order arrived in good time
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S
Rating: 5 out of 5
Lovely labels, well presented with easy instructions and quick delivery to UK.
V
Rating: 5 out of 5
Second time I've chosen c-monetiquette and I'm as satisfied as ever. We've been using them for years now, they hold up well, everywhere, are pretty and qualitative.
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M
Rating: 1 out of 5
We still haven't received our order placed on August 8 for 57 euros, and back-to-school is only a week away. Where is my order?
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Response from Petit-Fernand
Hello, We are sorry about this delivery anomaly by the carrier. We hope that the second shipment we have set up will arrive as soon as possible? Have a nice day, Camille C-MonEtiquette