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N
Rating: 5 out of 5
fast delivery and beautiful products
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 286 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3, 4 and 5 stars
Reset filtersI
Rating: 5 out of 5
fantastic
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Response from Petit-Fernand
Hello, We are delighted that you like our products ! Hello, Camille Petit-Fernand
S
Rating: 4 out of 5
Very large selection, well thought out, practical, quality products. This is not my 1st order. Small downside: the price. The difference between the finished product and the total price. For example, the October promotion advertised 20% off everything. In the end, it covered the cost of delivery. I had the feeling I didn't get any promotion at all, so I was a bit disappointed. It would have been nice to be able to combine the October promotion with the free delivery on minimum orders. Which was 30 (after all)? That said, I recommend it for those who can afford it.
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A
Rating: 5 out of 5
They are very resistant
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Response from Petit-Fernand
Hello, Thank you ! Good morning, Camille Petit-Fernand
M
Rating: 4 out of 5
Excellent products, easy to use practical and convenient to use.
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Response from Petit-Fernand
Good morning Maria Luisa, thank you for your positive comment. We are very pleased that you are satisfied with our labels.
S
Rating: 3 out of 5
Everything was right from design to delivery, except for the color, which came out much flashier.
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Response from Petit-Fernand
Hello, We are sorry to hear that your order did not completely meet your expectations. We hope, however, that the quality of our products is up to scratch. Have a nice day, Camille C-MonEtiquette
S
Rating: 5 out of 5
Order received quickly in exchange for a faulty item. Very good relationship with after-sales service.
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S
Rating: 5 out of 5
Impeccable service and products. Children's water bottles make a difference everywhere. They are gorgeous and comfortable. The labels durable and beautiful. I recommend Petit-Fernand's products.
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Response from Petit-Fernand
Good morning Sonia, thank you for your comment. We are glad that you like our products and that you are particularly satisfied with our water bottle.
S
Rating: 5 out of 5
This is the second time we've ordered. The labels for our first (which were stuck on 3 years ago) are still sticking. And we bought a personalized isothermal water bottle for our second. The personalization lasts over time and the water stays fresh in all circumstances. They're expensive but quality products.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback :) Lovely day, Camille C-MonEtiquette
C
Rating: 5 out of 5
My order was lost, they reshipped it to me and they were pending. The package finally arrived. The material is good, resistant and very nice
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Response from Petit-Fernand
Hello, Thank you very much for your message :) Hello, Camille Petit-Fernand
R
Rating: 5 out of 5
Thank you very much.
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3
Rating: 3 out of 5
Labels very good, pretty package but very disappointed with the delivery it was a day late although I had paid 9 extra because it was urgent to have ordered them on Thursday to receive them on Monday when it was scheduled for Saturday ... my son was able to go to school on Monday with his clothes marked with permanent marker. Too bad Sending a message to customer service: no reply To be continued
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Response from Petit-Fernand
Hello, We are very sorry about this delay from Chronopost. We confirm that your delivery charges have been reimbursed. Have a nice day, Camille C-MonEtiquette
D
Rating: 4 out of 5
Excellent products.
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Response from Petit-Fernand
Good morning Daniela, We are glad that you are satisfied with the product we purchased. We thank you for sharing your opinion. Good day, Chiara Petit-Fernad
V
Rating: 5 out of 5
Nice surprise to discover the lunchboxes They're superb. Very large. I bought them with the matching lunchbox. Fast delivery and very well packaged. I'm ordering 2 new lunchboxes for myself and dad.
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Response from Petit-Fernand
Hello, Thank you very much for your confidence! We're delighted to hear that our products were able to satisfy your whole family? Very nice day, Camille C-MonEtiquette
Á
Rating: 1 out of 5
I have never received my order. I have complained and have been given another deadline. I was told to contact you again if I did not receive it within that time, but I am still waiting for a response (and it has been almost two months).
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Response from Petit-Fernand
Good morning Angela, We are sorry for this delivery anomaly on the part of Correos. I confirm that your order has been refunded. Good day, Camille Petit-Fernand
E
Rating: 5 out of 5
Fast and courteous response to replace my faulty product!
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B
Rating: 5 out of 5
Easy to create personalized labels on the website Fast production, the day after the order is placed.
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Response from Petit-Fernand
Hello, Thank you for your message :) Have a nice day, Camille C-MonEtiquette
B
Rating: 3 out of 5
The products are good but I paid for quick shipping and received the products after a week
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Response from Petit-Fernand
Buongirno Barbara, thank you for your comment. We are glad that our products meet your expectations. One of our operators will contact you within the day to resolve this shipping anomaly. Good day, Chiara Petit-Fernand
L
Rating: 5 out of 5
Fast shipping and great products. You can personalize everything, which is great! The labels stick well and are wash-resistant.
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Response from Petit-Fernand
Hello, Thank you for your feedback :) Lovely day, Camille C-MonEtiquette
B
Rating: 1 out of 5
I paid for expedited shipping instead the package arrived to me in unneeded time. I had even sent an email explaining my problem and they replied saying to ask my post office. If I pay for expedited shipping it is because I need it in a short period of time and shipping is not my problem otherwise I would have saved myself that money. The package arrived to me after so many days and I was not even refunded for the inconvenience I had. I will not buy labels from this site again.
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Response from Petit-Fernand
Good morning Barbara, we are very sorry that chronopost delivered your order late. One of our operators will contact you later today to find a solution together. Good day, Chiara Petit-Fernand
I
Rating: 5 out of 5
Fast delivery time. Perfect packaging, label as expected.
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C
Rating: 4 out of 5
Very responsive. Labels received in less than a week. However, despite our diligence in sticking them on with the iron, some labels come off after washing. You have to iron them again, and so on. In short, we have to make do!
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S
Rating: 5 out of 5
The practicality of the product
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Response from Petit-Fernand
Good morning Silvia, Thank you for your message and for sharing your opinion. We are glad that you appreciated the practicality of our product.
D
Rating: 5 out of 5
Beautiful labels, sent quickly, perfectly packaged. Thank you very much.
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A
Rating: 5 out of 5
Always quality products.
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L
Rating: 5 out of 5
Great product and great customer service
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G
Rating: 5 out of 5
Fast and efficient! We were commercial when my parcel got lost. Thank you very much.
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Response from Petit-Fernand
Hello, Thank you for your message and your confidence! Have a nice day, Camille C-MonEtiquette
P
Rating: 3 out of 5
Very satisfied with the products purchased. However, the delivery went badly. Chronopost left the parcel on our doorstep without telling us. How did the delivery man get into the building? A mystery? C-MonEtiquette at its best... Chronopost big flop.
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Response from Petit-Fernand
Hello, Thank you for your message. We are very sorry to hear that your order was delivered this way. Have a nice day, Camille C-MonEtiquette
G
Rating: 5 out of 5
I regularly buy these labels to mark my linens. Resistant even after several washes. I recommend
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Response from Petit-Fernand
Hello, thank you for your loyalty! Lovely day, Camille C-MonEtiquette
J
Rating: 5 out of 5
Very nice snack box that has more than its recipient. Thank you for the quality
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Response from Petit-Fernand
Hello, We are delighted to read your message :) Have a nice day, Camille C-MonEtiquette
D
Rating: 5 out of 5
Excellent labels as excellent as the customer service turned out to be. Despite the fact that I had in fact chosen traceable shipping, due to a post office inefficiency I think, with that shipping number it was not giving me any info. I emailed and without my asking they refunded the extra service I had requested. A few euros, but this nicety nevertheless demonstrates the attention to the customer also emphasized by the request to keep them updated on whether it was delivered by the deadline. The labels then thankfully arrived and to date I am more than satisfied with them.
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Response from Petit-Fernand
Good morning Damiana, thank you very much for your message. Your opinion is very important to us. We are glad that you are satisfied and happy with the customer service and labels. Thank you again for your trust and for being our customer.
I
Rating: 5 out of 5
Useful and very durable products. Highly recommended product for those who have children attending preschool or elementary school. Punctual shipping
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Response from Petit-Fernand
Good morning, thank you for your positive comment. We are glad that you find our products useful and durable.
S
Rating: 5 out of 5
Very fast shipping
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J
Rating: 5 out of 5
A high-quality, super-practical water bottle. Excellent cold and heat retention, great design. My daughter loves it? I recommend it without hesitation.
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Response from Petit-Fernand
Hello, thank you for your feedback. We are delighted that your daughter liked our gourd :) Have a nice day, Camille C-MonEtiquette
M
Rating: 5 out of 5
Good labels - unlike other sites, these don't have any excess glue on the sides. They're pretty and stick well.
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A
Rating: 5 out of 5
ALL GREAT
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Response from Petit-Fernand
Hello, Thank you very much ! Good morning, Camille Petit-Fernand
J
Rating: 5 out of 5
I love these products and so does my daughter...it's super easy to apply.
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are delighted that you and your daughter like our products! ?? Have a nice day, Elise, EsIstMeins
R
Rating: 1 out of 5
I placed an order on August 23rd and I'm still waiting for it... I don't know why you take orders if you can't ship them. Scam!
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Response from Petit-Fernand
Good morning Rosa, We sincerely regret that Correos did not deliver your order. Please contact us directly at [email protected] with your order number so that we can help you as soon as possible. Have a nice day, Camille Petit-Fernand
M
Rating: 5 out of 5
Very meticulous work and a beautiful finish.
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K
Rating: 5 out of 5
The lunch box is great. Spacious, light and with a great design. When one of the rubber bands became discolored, we were sent a new one straight away. The service was very good. Therefore 5 stars!
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Response from Petit-Fernand
With pleasure! We are always here to help you in the best possible way! Have a nice day, ?? Elise, EsIstMeins