The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Good afternoon, We are sorry for this delivery anomaly. We have just contacted you to help you as soon as possible. Good day, Camille Petit-Fernand
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estefania
Rating: 5 out of 5
The labels last for years, I have been using them for 4 years and they are still on my clothes. Also the customer service is top notch, they always respond quickly, only once I have had a problem, with the post office, and they solved it very quickly.
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Maria L.
Rating: 3 out of 5
The products are very good while the shipping took much longer than expected when the order was placed. This is a recurring problem every time I have purchased from you.
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Response from Petit-Fernand
Good morning Maria Letizia, thank you for your comment. We are glad that you appreciate the quality of our products and we are sorry for the delivery time of your order. To have a delivery other than standard, you can opt for 48h chronopost delivery. Good day, Chiara Petit-Fernand
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carla
Rating: 5 out of 5
The products are delicious, great value for money, intuitive site and efficient shipping
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Simona
Rating: 5 out of 5
Very beautiful and versatile. I had already purchased them for my 1st child and replicated the purchase for the baby girl. The thermoadhesive labels are super durable and have never come off despite lots of washing (on the sheets I've had there for 4 years), but even the adhesive ones for clothes and objects have never come off and the various sizes made them easy to use.
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Félicie DEMBI
Rating: 1 out of 5
I received my order but out of the 40 labels ordered only 20 are usable the other 20 are not detachable they are printed on paper but impossible to recover in order to place them on clothing it is as if the printing in label format did not work my son starts the nursery Monday and I miss 20 labels to mark all his things. I'm disappointed by this inconvenience. I paid for 40 labels and in the end I only have 20 usable labels Cordially, Félicie
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Response from Petit-Fernand
Hello, thank you for your feedback. It is not normal for such a production defect to affect your order. I've just e-mailed you to discuss the solutions I can offer! Have a nice day? Luce C-MonEtiquette
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Carrasco Baños Gema
Rating: 3 out of 5
I washed the bags before using them following the washing instructions and I think they shrunk a bit. They have also become very wrinkled.
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Response from Petit-Fernand
Hello, We have sent you an email to help you as soon as possible. Hello, Camille Petit-Fernand
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Lizeth Muñoz
Rating: 1 out of 5
I was waiting for my order for more than 15 working days I was told that it arrived on the 16th that I should check my mail and there was never any mail and this is the day I did not show up and I have to pay for something that never arrives.
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Response from Petit-Fernand
Good morning, we apologize for this postal anomaly. If it is still not solved, could you contact us by phone to help you ? Good morning, Sandra de Petit-Fernand
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Che Cabeza Prolongo
Rating: 5 out of 5
My experience was very good, because they responded promptly and solved the problem of the loss of my order, and reshipped it to me quickly.
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Emilia Pérez García
Rating: 5 out of 5
Everything as expected!!!
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Alina Ahtamon
Rating: 5 out of 5
We really liked the labels. We tried them with my older daughter and now we have bought them again with the little one.
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Erica
Rating: 5 out of 5
Customer service was very responsive and attentive, the product is excellent.
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Response from Petit-Fernand
Thank you so much for taking the time to write to us, we're delighted to have been able to help you! Have a nice day? Luce C-MonEtiquette
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Basma
Rating: 5 out of 5
Highly recommended
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Response from Petit-Fernand
Thank you for your order and your great review! Have a nice day, ? Elise, EsIstMeins
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Laura Reyes Canales
Rating: 1 out of 5
The first order did not arrive, they gave me the solution to send it again. But it did not arrive. And it's been 10 days now, I think it should have arrived.
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Response from Petit-Fernand
Hi Laura, we sent you 2 times the order because the first time it did not arrive. The second one is about to arrive. We have sent you an email to give you the estimated dates. Have a nice day, Sandra de Petit-Fernand
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Celia
Rating: 5 out of 5
I am very happy with the service and the stickers have given me very good results, they are very durable as well as very beautiful. I have already bought several times and I will definitely repeat.
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Nicoletta
Rating: 4 out of 5
The labels are very nice and matching the estimates, a little slow delivery
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Manuel A
Rating: 3 out of 5
The order was fine, but it took longer than the delivery time we were given.
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Response from Petit-Fernand
Good morning Manuel, thank you for leaving your experience. First of all, thank you for your confidence, we hope you like our articles, and secondly tell you that we will improve the postal service. Have a nice day, Sandra from Petit-Fernand.
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Cora F.
Rating: 5 out of 5
All wonderful! super gráfica very beautiful color labels with wide ggammadi choice. On time delivery. 5 stars I will often use this site x personalize items , clothes etc of my little girls.
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Pauline Righi
Rating: 5 out of 5
Every year I order ... even in case of problem always hyper responsive Thank you very much.
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Rossella
Rating: 3 out of 5
I cannot evaluate the products because they never arrived, so I requested cancellation of the order, customer service was kind but to date I have not received a refund for the order.
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Response from Petit-Fernand
Good morning Scarlett, We are very sorry that you did not receive your order. Regarding the refund, it will be visible on your account within 7-10 business days. If you encounter any problems please do not hesitate to contact us. Good day, Chiara Petit-Fernand
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Nadege Wiggers
Rating: 5 out of 5
Top-notch service! Following a problem with bpost, the service reacted immediately! Thank you so much! The labels are perfect
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Response from Petit-Fernand
Hi Nadège, we're delighted to have helped you! We're delighted you like our labels! Have a nice day? Luce C-MonEtiquette
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Daniela Gomes de Azevedo
Rating: 5 out of 5
So, my first order I think was lost. But, after the delivery time, I communicated the situation to customer service and they solved it quickly. I have already received the labels and I am very happy. Thank you very much for your attention. Thank you very much ? Best regards!
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Francesca F.
Rating: 5 out of 5
Top, durable labels...very beautiful various illustrations...fast delivery on time. Very good quality!
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Elisa Martinez
Rating: 5 out of 5
Good quality at a good price, and very easy to do through the website!
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Luana S.
Rating: 1 out of 5
The amount of expedited shipping is not indicated. 15euro labels and 9euro shipping ... Absurd ...
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Response from Petit-Fernand
Good morning Luana. We are sorry that you unintentionally paid for expedited shipping, however it seems very strange to us. At the time of purchase, in section 2, dedicated to payment, you can browse and select your preferred delivery method. One of our operators will contact you to find a solution together. Good day, Chiara Petit-Fernand
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Marcela montenegro
Rating: 5 out of 5
I liked the labels very much, an excellent product, the only bad thing is that the shipping company took a long time to deliver the product.
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Response from Petit-Fernand
Hi Marcela, I just sent you an email to apologize for the delay. We hope everything else is to your liking. Regards, Sandra de Petit-Fernand
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Úrsula Rovira Arimany
Rating: 4 out of 5
I placed my first order last year and everything went very well. I repeated again this year and the labels did not arrive after waiting several weeks. In the end I contacted Petit-Fernand and they solved the problem and sent me the labels again. In a few days I got my order. So it was great again. A perfect service and a great response to the problem, quickly. Thank you!
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Esther Espinar Mena
Rating: 4 out of 5
Everything arrived perfect and as I had ordered, I had problems with the package and when I complained quickly attended me. It is not the first time I order your products, so I recommend 100x100.
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Lavinia M.
Rating: 5 out of 5
Very satisfied and the children very happy. There are attached super cute colorful stickers
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Vitalii
Rating: 5 out of 5
The self-adhesive labels are top quality. Thank you so much!
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Séverine JUMEL
Rating: 5 out of 5
As ordered, fast delivery
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Sarah
Rating: 5 out of 5
Fast shipping & beautiful stickers
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Response from Petit-Fernand
Thank you very much for your purchase and your review! Have a nice day, ? Elise, EsIstMeins
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Christine
Rating: 5 out of 5
Very fast very good quality product
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Claudia
Rating: 1 out of 5
I didn't get my order
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Response from Petit-Fernand
Good morning Claudia, We are sorry that you did not receive your order, however we promptly found a solution to this anomaly and you have been refunded. Good day, Chiara Petit-Fernand
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Louise T.
Rating: 1 out of 5
I still have not recieved my order.
Response from Petit-Fernand
Hello Louise, we are sorry to hear that issues with the postal services meant you never received your order! We have now refunded your order, as per your asking. Jessica, Petit-Fernand
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Sonia soso
Rating: 5 out of 5
Fast shipping. The labels are of good quality. The children are very happy to make their own choice of labels.
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PM
Rating: 4 out of 5
I placed my order and received it on time.
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barbara C.
Rating: 5 out of 5
Wonderful labels A little delay in delivery But they arrived beautiful divided into 2 containers according to the child's name Top service Thank you
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MARIAFRANCESCA A.
Rating: 3 out of 5
Nice product but too slow shipping.
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Response from Petit-Fernand
Good morning Maria Francesca, thank you for your comment. We're sorry that the shipping time in your case was long, unfortunately we can't intervene in the postal delivery timelines. However, we are glad that you appreciated the product. We wish you a good day, Chiara Petit-Fernand
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Luciana B.
Rating: 5 out of 5
Super cute labels and perfectly sticky. Also, guys in the call-center and mail service are very courteous and very efficient.We had made a small mistake in the order and were able to change it exactly as we wanted thanks to their support.
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