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C
Rating: 5 out of 5
Fast and I love them
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 276 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
All perfect
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L
Rating: 1 out of 5
Hello I never received my order. I was charged. I do not recommend this site. Big scam?
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
P
Rating: 3 out of 5
Very expensive. In addition, we pay taxes at the end of the order while the prices are TTC ... promo when you buy two products, but the promo on free shipping are not cumulative ... misleading advertising ... I do not think I will recommend ...!!
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Response from Petit-Fernand
Hello. The taxes indicated at the end of your summary are not charges that you pay in addition, it is simply the amount included in the price of your items that we pay to the State. This amount is provided for your information and is a legal obligation. Please do not hesitate to contact us at [email protected] if you require any further information. Have a nice day? Luce C-MonEtiquette
I
Rating: 4 out of 5
The stickers stick really well. Whether dishwasher or washing machine, they stick firmly.
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Response from Petit-Fernand
Thank you for shopping with us and for your kind review. Have a nice day, ? Elise, EsIstMeins
C
Rating: 4 out of 5
Satisfied. First order for my baby who goes to nursery. The labels are of good quality! I would definitely order again!
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D
Rating: 5 out of 5
Absolutely amazing definitely ordering again
S
Rating: 5 out of 5
Very easy to take the order, good reception of the parcel. Nothing to say, top-notch sticker. I really recommend it.
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G
Rating: 5 out of 5
Great price, fast delivery and customizable Perfect labels
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M
Rating: 5 out of 5
Good product, nice fabric and as in the picture I had seen in the preview.
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E
Rating: 5 out of 5
Good product, I like the design and the fact that it's made in France. Received in a few days. Top!
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M
Rating: 5 out of 5
There was a slight error with my order however, as soon as I contacted customer services, there was an apology, a discount code and a quick resolution. The response was prompt and polite. Accidents happen, but this was quickly resolved and I would still use the company again. Thank you!
K
Rating: 5 out of 5
Top products, beautifully finished,
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Response from Petit-Fernand
Thank you very much! Have a nice day, ? Elise, ItIsMine
R
Rating: 1 out of 5
Items come off after one wash followed instructions.
Response from Petit-Fernand
Hello Rachel, we are sorry to hear your labels came off after one wash. This is obviously not normail and I have contacted you by email to find a suitable solution. Looking forward to hearing from you! Jessica, Petit-Fernand
C
Rating: 4 out of 5
The labels are adorable and received very quickly, the only hitch the clothing labels do not hold at all in the wash!!! First machine, they were everywhere in the drum and none on the clothes?
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H
Rating: 4 out of 5
Unfortunately I cannot evaluate my order placed on 27/08 and still not received ... #UPDATE I received my order a few days later. Perfect for the quality of the labels. Just don't be in a hurry to get them home ... and therefore order them long before the start of the school year.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
T
Rating: 5 out of 5
Beautiful labels that do not peel off once stuck, I've been ordering for 4 years and my daughter is waiting for her labels every time she goes back to school !!!!
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P
Rating: 5 out of 5
Good quality, fast delivery, I would recommend!
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N
Rating: 5 out of 5
This company was recommended by a relative. I was very pleased with the service and the ease of ordering. My daughter really enjoyed choosing which colour she wanted and which animal. I feel the labels are good value for money too.
S
Rating: 5 out of 5
Totally satisfied! Fast shipping, beautiful product ?
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C
Rating: 5 out of 5
This is the 3rd year I have used these labels for my twins school uniform. They last the whole school year and the kids love to pick out their own colour and design. Reasonable price for a really good quality product.
R
Rating: 5 out of 5
Very nice, I am satisfied.
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Response from Petit-Fernand
Thank you very much for your purchase and your rating, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins
I
Rating: 1 out of 5
Still have not received my product
Response from Petit-Fernand
Hello Hannah, we are so sorry to hear that your second shipment hasn't reached you yet! We have contacted you by email regarding this issue. Jessica, Petit-Fernand
M
Rating: 5 out of 5
Beautiful, colorful, original and highly resistant labels.
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S
Rating: 5 out of 5
I have used these labels for 4 years and have always been so pleased with the quantity, longevity and service that I have received. Thankyou
V
Rating: 5 out of 5
The stickers took longer than expected to arrive however, when they did arrive what a treat! I bought a couple of different types, and they arrive in a well-organised booklet that is easy to put away for next use. The stickers themselves look fantastic. It's the first time I have used this company for stickers and the quality look of them means I will definitely return.
C
Rating: 4 out of 5
Quality on the mark, longer lead time certainly due to multiple back-to-school orders.
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C
Rating: 5 out of 5
These have been excellent so far. They have been washed several times and remain in place. Hopefully they continue to last. The shipping was also a lot quicker than expected! Would order again when needed.
H
Rating: 5 out of 5
I had a transposed number in the telephone number. When I noticed this, I asked for a correction by email - if this was still possible. Customer service had the labels made again free of charge. That was great, as I was the only one who had made the mistake.
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Response from Petit-Fernand
Thank you very much for this great review. We are always here to help you in the best possible way! ?? We are also pleased that you like the labels. Have a nice day, Elise, EsIstMeins
F
Rating: 5 out of 5
Super nice motifs, good quality, fast delivery
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Response from Petit-Fernand
Thank you for your order and your kind review. We are very pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
T
Rating: 5 out of 5
Good quality labels. I use these to label my resources in my classroom -so they're not just for the children. Fantastic customer service should you ever need to get in touch. Highly recommend and will continue to order
I
Rating: 5 out of 5
Used for a couple of years now. Wash after wash on school uniforms and never worn or unstuck.
V
Rating: 5 out of 5
Beautiful ??????
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M
Rating: 5 out of 5
Really delighted with the labels I recommend top top a super quality Do not hesitate ????
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L
Rating: 5 out of 5
I've been ordering for several years now and I'm still as satisfied as ever.
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E
Rating: 5 out of 5
I buy labels from you every year and I'm delighted! Speed, efficiency and beautiful design, everything is combined to have beautiful finishes on our children's school stuff!
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C
Rating: 5 out of 5
I am very satisfied, I have already ordered for my children 2 years ago and having more I did a repeat order including my grandson. When you follow the steps correctly, the labels last.
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D
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Good morning, We are sorry to hear about this situation. We will contact you today to help you. Hello, Camille Petit-Fernand
A
Rating: 4 out of 5
We had the bottle one week and the picture bubbled! This bottle was just short of £30! Not been put in the dishwasher only been in contact with water. However, I had a response and action taken within 24 hours. Handled perfectly by petit Fernand team who have immediately arranged a replacement. Thank you.
Response from Petit-Fernand
Hello Anna, We are so sorry the design of your water bottle bubbled! This is highly uncommon and we will of course send you a replacement! Kind regards, Jessica, Petit-Fernand
E
Rating: 3 out of 5
The labels arrived when they said they would and the service was fine, but unfortunately they didn't stick on some of the things I needed them to and fell off in the washing machine (even though I followed the instructions to the letter). I have since ordered iron on labels from another company.
Response from Petit-Fernand
Hello Emily, we thank you for your review and are really sorry to hear the quality of our labels wasn't satisfactory! We have now contacted you by email to offer a suitable solution. Jessica, Petit-Fernand