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K
Rating: 5 out of 5
The labels are of very good quality. They do not peel off and comply with everything I have ordered. This is already my second year ordering from Petit Fernand.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 268 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3, 4 and 5 stars
Reset filtersM
Rating: 3 out of 5
I am surprised that when you get the labels is when they warn that it is better to put them on the label and not on the clothes because they can peel off with washing. Otherwise everything is fine.
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Response from Petit-Fernand
Good morning, The labels you have chosen are hot melt labels and are ironed directly onto the garment, there is no need to stick them on the label. However, our self-adhesive labels, they do stick on the labels as explained in our product descriptions on our website. We hope you liked our products. Hello, Camille Petit-Fernand
M
Rating: 5 out of 5
Fast, beautiful results and very practical!
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J
Rating: 5 out of 5
My daughter love it
I
Rating: 3 out of 5
The service was good, product arrived quickly.
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Response from Petit-Fernand
Thank you for your review :) Have a nice day, The EsIstMeins Team
S
Rating: 5 out of 5
It is the third year that ordered the stickers to mark the books. The children love being able to choose the icons. It is a great success!
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Response from Petit-Fernand
Good morning, Thank you for your loyalty ! Good morning, Camille Petit-Fernand
M
Rating: 3 out of 5
Order took a long time to arrive
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office took a long time to deliver your order. However, we hope you were able to enjoy our products. Hello, Camille Petit-Fernand
M
Rating: 5 out of 5
I love your products I recommend thank you
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S
Rating: 1 out of 5
Order never arrived!!!!!! I have been waiting for more than a month
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Response from Petit-Fernand
Dear Sabrina, We apologize for this non-delivery by postal services. We have contacted you to find a solution. Good day Alessio, Petit-Fernand
I
Rating: 5 out of 5
I needed stickers for my clothes and I found these, not what I imagined but they solved my problem. Thank you!
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S
Rating: 4 out of 5
Very good but there were labels that did not peel off well so it got a little damaged. ( iron on labels )
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L
Rating: 5 out of 5
I saw the ad on Facebook 1st order and super happy so I will be more than loyal to your brand and product. I ordered labels for the water bottles and the lunch box. Packed with care
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A
Rating: 5 out of 5
Very serious site. Fast shipping. I recommend it.
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A
Rating: 5 out of 5
Very nice Labels good quality I recommend ++++
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S
Rating: 5 out of 5
Super simple site. Not bad choice and very very affordable price! Super fast too! Nice !! ????
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I
Rating: 5 out of 5
Very fast delivery. Good quality
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
I
Rating: 5 out of 5
My order did not arrive and they sent me another one super fast and perfect.
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R
Rating: 5 out of 5
I am totally thrilled with the stickers. They do what they promise. Top ??
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Response from Petit-Fernand
Thank you for your purchase and your rating, which is very important to us. Have a nice day, ? Elise, EsIstMeins
J
Rating: 5 out of 5
Great stickers. I think the small quantities are great so that you can combine different ones.
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Response from Petit-Fernand
Thank you for your order and your kind review. We are very pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
C
Rating: 5 out of 5
Great quality and speedy service. I've used this brand for a couple of years now and won't use any other!
J
Rating: 4 out of 5
Ordering and processing were great. Only the production and shipping time was quite long at over 10 days.
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Response from Petit-Fernand
Hello, Thank you for your order and your review. After checking, I must state that your order was produced within 48 hours, as advertised on our website. You opted for standard delivery and it takes 10 days as advertised. Our products are also made in France and shipped from France, so delivery may take longer than expected. We also offer express delivery to speed things up. However, we hope you enjoy our products. Have a nice day, ? The EsIstMeins Team
P
Rating: 1 out of 5
Last year the same thing happened the shipping is lousy, the quality of the stickers is good but the shipping is not recommended at all, the stickers will arrive in November.
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Response from Petit-Fernand
Good morning Patricia, We are very sorry about this situation. We do not have enough information about your order. Please send us an email to [email protected] so that we can help you as soon as possible. Good day, Camille Petit-Fernand
H
Rating: 5 out of 5
Always accurate and on time Great combination of quality price of products Great promotions with discounts
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K
Rating: 5 out of 5
Delivered very quickly and good quality
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Response from Petit-Fernand
Thank you very much for your order and your review! Have a nice day, ? Elise, EsIstMeins
L
Rating: 5 out of 5
I received the labels on time, and they held up very well, despite the fact that my daughter's water bottle went under the water several times, as did her clothes. I recommend these top-quality labels?
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H
Rating: 4 out of 5
fast delivery, solid materials, sturdy fastener, I bought a drip box and an easy-open gourd, the drip box is a little hard for a child to open, but I think it will get easier with time.
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A
Rating: 4 out of 5
I'm very happy with the personalized labels. They stick perfectly well even after washing. I had paid 9.50 e for delivery so that they would arrive in 24h, but there was a problem. The delivery was fully refunded. Customer service is very responsive.
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A
Rating: 5 out of 5
Super quality toast box
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M
Rating: 5 out of 5
All very well. Thank you.
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C
Rating: 5 out of 5
The best labels I've tried
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L
Rating: 5 out of 5
Good quality. Professionalism. Good customer service .
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M
Rating: 5 out of 5
Every year, I'm at peace at the start of the new school year because I know my little one will have quality stickers in record time. I ordered a week before school started, came back from vacation and the envelope was sitting in my mailbox. Also, when I return cases that are too small, I'm always told that the stickers are cute. My little guy collects the stickers on the back pages. Thanks for your professionalism, I'm a fan!
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B
Rating: 5 out of 5
Everything is great, only the delivery was too late and since the labels were for school enrollment and we really ordered 2 weeks before, it was sad. Otherwise it was very nice, also nice and courteous that the product was given to us as a gift! Customer service is also very quick and kind! All in all, unfortunately you can't help it (DHL delivered it too late) that it came too late and gave us the product anyway! We have used it elsewhere and it does what it promises!
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Response from Petit-Fernand
Thank you for your review. We are sorry that your order arrived late, but unfortunately we have no control over the postal service. However, we are always here to help our customers! Great that you like our products. See you soon for another order! Have a nice day, ? Elise, EsIstMeins
A
Rating: 4 out of 5
This is the second time I have ordered the stickers and I really like them. This time I only give them 4 stars because they took a long time to arrive.
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M
Rating: 5 out of 5
Always very nice and quality stickers.
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M
Rating: 5 out of 5
I took the Chronopost service...,.at 9.50 delivery in 24h . A scam!!! I ordered on Saturday before 18h. I received it on Thursday.... fortunately because I had to label all the stuff for Thursday evening. I was contacted today and the Chronopost charges will be refunded. Thank you
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Response from Petit-Fernand
Hello Aurélie, we tried to reach you by phone. The delivery charges have been reimbursed, as it was a delay on the part of the carrier. I wish you an excellent day, and we thank you for your confidence. See you soon, Sandra C-MonEtiquette
I
Rating: 5 out of 5
My order did not arrive, I contacted them and they immediately sent me another one or reimbursed my purchase! In the end, my order arrived...but they sent me another order identical to mine without refund!!! Very nice! And I highly recommend the product. Thank you!
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L
Rating: 5 out of 5
Great quality with all order, it's around my 4th order in total I've washed clothes they clothing labels always stay on koala bag was great to leave at school. Great customer service brilliant
M
Rating: 4 out of 5
the labels have a variety of colors and small images top, the book-like system for the different labels with integrated instructions super easy to use. and the binder labels for big and small super for all tastes.
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D
Rating: 5 out of 5
I'm satisfied with the quality of the products and their durability. I had a problem with the delivery, and after explanations we were able to find a solution. I recommend ++++
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