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I
Rating: 4 out of 5
Nothing to say! Maybe I'll give some advice on labeling depending on the supplies!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 251 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3, 4 and 5 stars
Reset filtersI
Rating: 4 out of 5
After sticking the labels on my child's markers, I realized the next day that they were all peeling off without exception. I had to put extra tape on the labels. No problem for the pencils. Customer service was very responsive and listened carefully to solve my problem by sending a replacement product.
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Response from Petit-Fernand
Hello. I'm sorry you're having trouble with your labels. It is quite abnormal for them to come unstuck. I'll contact you to discuss possible solutions. Have a nice day? Luce C-MonEtiquette
E
Rating: 4 out of 5
I would have liked the package to arrive sooner, the lead times are slow compared to today's lead times on other platforms or companies. Otherwise great
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A
Rating: 5 out of 5
I'm delighted with these labels, but we'll have to wait and see how long they last as this is the first time we've ordered them!
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C
Rating: 5 out of 5
The stickers from this company are amazing they wash, wash and wash and do not budge on clothing and on lunchbox/water bottle. Great quality and price. Have ordered two years in a row now and will be returning again for years to come. Thank you
A
Rating: 5 out of 5
Great value for money!
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L
Rating: 5 out of 5
I've been ordering for years for my 3 children and I'm always so satisfied with the quality, delivery times, etc.
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S
Rating: 5 out of 5
Unbeatable value for money
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N
Rating: 5 out of 5
Perfect, very cute label and good quality. Fast shipping.
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B
Rating: 5 out of 5
Impeccable as every year; conforms to my expectations, fast shipping. See you next year.
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I
Rating: 5 out of 5
Great! Twice I've ordered and it's been perfect? Thanks
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C
Rating: 5 out of 5
They arrived very quickly and perfectly. They also come in a checkbook and have stickers as a gift.
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Camille Petit-Fernand
D
Rating: 5 out of 5
order conforms, I strongly recommend, very happy with their product.
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G
Rating: 1 out of 5
I placed an order for labels (with plenty of margin) to have everything ready to start school and they did not arrive. They offered to refund my money or send it again and I chose the second option because I needed them and they sent them again with regular shipping, so my son is starting school and the labels have not arrived yet.
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Response from Petit-Fernand
Hopefully it will reach you in the next few days. We have resent it to you free of charge in spite of the anomaly of delivery by the post office. Have a nice day, Sandra Petit-Fernand
M
Rating: 5 out of 5
Serious company I am very satisfied thanking you
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Response from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I will contact you to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
I
Rating: 5 out of 5
Fast order and superb label
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C
Rating: 5 out of 5
Perfect labels are nice and easy to apply
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F
Rating: 5 out of 5
Fast delivery
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C
Rating: 5 out of 5
Very good quality. After 1 year it doesn't come unstuck. I really recommend it.
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I
Rating: 3 out of 5
This is the 2nd time I've ordered a complete notebook for back to school. This is the first time I've had an error. I received another child's notebook, which was sorted out within the day and within 48 hours, and I received the correct order.
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Response from Petit-Fernand
Hello, we are very sorry that your order was affected by this shipping error. However, we are delighted to have been able to help you! We remain available for further information. Have a nice day? Luce C-MonEtiquette
I
Rating: 5 out of 5
Great labels!
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I
Rating: 1 out of 5
The delivery was 2 weeks, whereas it is announced 48h. Once the order had been placed and paid for, we were told it would take 10 days. They should have warned us beforehand so that we wouldn't be late getting ready for our children's first day of school!
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Response from Petit-Fernand
Hello. We're sorry that your order arrived late, as the postal service was slightly delayed during the summer months. We ship within 48 hours, but delivery may take longer! We remain available to help you. Luce C-MonEtiquette
C
Rating: 5 out of 5
The labels are attractive and easy to apply
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I
Rating: 1 out of 5
First delivery received but the name did not match that of my child. To date I have not received my order even though school started more than a week ago!
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Response from Petit-Fernand
Hello, I apologize for this production error. I can confirm that your order has been resent and will be delivered shortly! Have a nice day? Luce C-MonEtiquette
A
Rating: 4 out of 5
Top, I would have just appreciated a few more small labels in the back to school pack (for pencils, pens etc) and a few less big ones, but the quality is great and the labels are really pretty!
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G
Rating: 5 out of 5
Super clean and beautiful
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C
Rating: 5 out of 5
Great!! ...
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S
Rating: 5 out of 5
Fast shipping, cool labels!
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A
Rating: 1 out of 5
This is the second time I have asked for the purchased product to be sent to me and still no package has arrived. The address is correct and absolutely nothing has arrived in my mailbox after looking at it several times a day. I ask the postal worker and there is no package in my name.
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Response from Petit-Fernand
Hi Ana, We are sorry to hear about your message because the order you placed was standard with the post office, that's why they couldn't locate it at the post office. Your refund was made instead. Happy Thursday, Sandra Petit-Fernand
M
Rating: 5 out of 5
Everything was perfect.
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I
Rating: 5 out of 5
as every year at the top
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E
Rating: 3 out of 5
The stickers were fine but the last three pages (back cover and two others) were torn off. I paid for express shipping and it arrived two days later than it should have.
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Response from Petit-Fernand
Hello Elena, I confirm that we have refunded the shipping costs. It is a pity that you did not let us know before writing on trustpilot. Good morning, Sandra Petit-Fernand
F
Rating: 4 out of 5
Product totally corresponds to my expectations and to what was proposed on the site.
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É
Rating: 5 out of 5
Being able to personalize your labels is really great. Ordered quickly, simply and efficiently. Fast delivery and reasonable price.
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M
Rating: 5 out of 5
Good quality label. Ideal for labeling children's school supplies.
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M
Rating: 3 out of 5
the cap of the gourd broke on first use. The bottle tipped over from its height (no big fall) and the plastic broke directly ....
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Response from Petit-Fernand
Hello, I'm sorry that our items are not entirely to your satisfaction. I reconfirm that a cork has been sent back to you! We remain available to help you. Have a nice day? Luce C-MonEtiquette
I
Rating: 5 out of 5
Very fast and great article
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C
Rating: 5 out of 5
Delighted with the labels which I received quickly. Everything corresponds to my order. Fast shipping, my kids were very happy
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E
Rating: 3 out of 5
I never received my order. No one can tell me where it is. On the other hand, responsive after-sales service. They reproduced my order after the legal deadline for "non-receipt" (September 2), and I'm impatiently waiting for it, as school has already started...
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Response from Petit-Fernand
Hello, we're sorry that delivery by the postal service is taking so long. Please do not hesitate to notify us of your return! Have a nice day? Luce C-MonEtiquette
V
Rating: 5 out of 5
Products arrived on time, material is good. Satisfied.
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