Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 900 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 1, 3 and 4 stars

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M
Maftei A.
Rating: 4 out of 5
following a purchase from 02/09/2025
Very beautiful, I tried one on a label of a toy and it came off.. probably the child pulled it or I don't know... I put it back now let's see how long it lasts.
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Sophia D.
Rating: 3 out of 5
following a purchase from 05/09/2025
It’s not very sticky, fell out after washing
Response from Petit-Fernand
Dear Sophia,
thank you for sharing your feedback regarding your experience with our product at Petit-Fernand. We apologize for the inconvenience you faced with the adhesive quality after washing, as we strive to ensure customer satisfaction. Your input is invaluable, and we will take it into consideration for future improvements.

Giulia Petit-Fernand
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Fatima L.
Rating: 4 out of 5
following a purchase from 15/09/2025
Top customer service responsiveness
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Pedro A.
Rating: 1 out of 5
following a purchase from 05/09/2025
The stickers are a lie that they don't come off with washes, when taking the clothes out of the washing machine the stickers peel off, I am very dissatisfied
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Response from Petit-Fernand
Hello Pedro,

We are very sorry that you had this experience. Our intention is to offer quality products, and your satisfaction is at the center of our priorities. We appreciate your feedback which will help us improve.

We have just sent you an email to assist you.

Good day,
Camille Petit-Fernand
M
Mélanie V.
Rating: 4 out of 5
following a purchase from 15/09/2025
Top
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Tania E.
Rating: 1 out of 5
following a purchase from 04/09/2025
The stickers are not well cut and cannot be peeled off.....
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Response from Petit-Fernand
Hello Tania,

We are sorry to read your comment about our labels. Your feedback is very valuable to us and we are committed to improving the quality of our products.

We just contacted you by email to assist you :)

Have a good day,
Camille Petit-Fernand
B
Benvenuti R.
Rating: 3 out of 5
following a purchase from 04/09/2025
The labels for the objects lift up on the sides and do not stick well.
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Response from Petit-Fernand
Good morning Ramona,

Thank you for your feedback. We are sorry to hear that you experienced difficulties with the adhesion of our products. Your opinion is essential to us, and we are committed to constantly improving quality. Please do not hesitate to contact us for assistance; we are here to help you.

Best regards,
Giulia from Petit-Fernand
D
Djibrill K.
Rating: 4 out of 5
following a purchase from 14/09/2025
Great but delivery a bit long
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Amandine V.
Rating: 1 out of 5
following a purchase from 14/09/2025
The labels peel off the clothes and stick to others, damaging the other clothes as well :(
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Response from Petit-Fernand
Hello Amandine,

We contacted you by email 3 days ago to assist you with your order.
I remain available by email or phone to help you.
Have a nice day,
Sandra C-MonEtiquette
V
Valentina P.
Rating: 1 out of 5
following a purchase from 03/09/2025
The labels I ordered to stick on the pencils do not stay attached; the size, although very small, is greater than the diameter of the lead it should adhere to, and this contributes to it peeling off. Moreover, they are very long; they should be shorter. In any case, I couldn't use them because they came off immediately, and I had to wrap them with tape.
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Response from Petit-Fernand
Good morning Valentina,

Thank you for sharing your experience with us. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and will help us improve our products. If you wish, we are available to find a solution that satisfies you.

Best regards,
Giulia from Petit-Fernand
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Richard A.
Rating: 4 out of 5
following a purchase from 04/09/2025
Gut
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Response from Petit-Fernand
Good day, Richard,
I am glad that you are satisfied with your purchase. Thank you for your trust.
Have a nice day,
Customer Service EsIstMeins
D
Daniela M.
Rating: 4 out of 5
following a purchase from 02/09/2025
Good product, the delivery times exceeded what was established
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Irem A.
Rating: 4 out of 5
following a purchase from 04/09/2025
I am really satisfied with the stamp. I have the two-colored one. White is not very visible on dark fabrics, yet I would buy the stamp again.
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Response from Petit-Fernand
Good day, Irem,
Thank you very much for your positive review! I am very pleased that you are satisfied with our service. 
Have a nice day,
Customer Service EsIstMeins
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Tessy M.
Rating: 4 out of 5
following a purchase from 12/09/2025
The order was pleasant and easy to make. I still waited more than a week for a small order, but I am happy with the result.
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Acunzo D.
Rating: 4 out of 5
following a purchase from 03/09/2025
All good
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Tayyiba H.
Rating: 4 out of 5
following a purchase from 03/09/2025
Good quality but some labels came off from the uniform in the washing machine. ( This is first time it happened.) I was using them from last year.
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Marzini S.
Rating: 1 out of 5
following a purchase from 01/09/2025
I received the labels in a paper envelope, it was delivered to my mailbox and, due to rain, it got wet, several labels were damaged and are unusable. The envelope proved inadequate for the contents, I recommend changing the packaging. I'm sorry but I will not repeat the purchase today.
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Response from Petit-Fernand
Good morning,
we are very sorry for the inconvenience you encountered with your order and we sincerely apologize for the trouble.
We will contact you immediately to find the best solution together.

Best regards,
Chiara, Petit-Fernand
M
Macarena J.
Rating: 1 out of 5
following a purchase from 27/08/2025
I bought a water bottle and after 1 week the name is already fading...
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Response from Petit-Fernand
Hello Macarena,

We sincerely appreciate your comment. We are sorry that the water bottle did not meet your expectations regarding the durability of the name. Your feedback is very valuable to us and we will take it into account to improve our products.

We just sent you an email to assist you


Have a good day,
Camille Petit-Fernand
G
Gava C.
Rating: 4 out of 5
following a purchase from 03/09/2025
Very beautiful labels, shipping to Italy a bit long
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Elena G.
Rating: 3 out of 5
following a purchase from 01/09/2025
The labels are beautiful, this is the third year I buy them. However, this year they do not stick well to the colored pencils and get very dirty.
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Response from Petit-Fernand
Good morning Elena,
thank you for your kind words and for the trust you have shown us for years. However, we are sorry to hear that this year the labels did not adhere well as expected.
We will contact you privately to better understand the situation and find the most suitable solution together.

Best regards,
Chiara, Petit-Fernand
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Meloni E.
Rating: 1 out of 5
following a purchase from 03/09/2025
The labels are not sufficient
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Response from Petit-Fernand
Good morning Elisa,
we are sorry to read your review. We will contact you to better understand your experience and find the most suitable solution together.

Best regards,
Chiara, Petit-Fernand
S
Sol A.
Rating: 3 out of 5
following a purchase from 03/09/2025
I think that for a letter left in the mailbox, shipping costs should not be charged. I have been buying for several years and this year the prices have gone up a lot.
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Response from Petit-Fernand
Hello Sol,

Thank you for sharing your opinion about our service. We greatly value our customers and understand your concerns regarding shipping costs. We are always looking for ways to improve and offer the best value for money. We appreciate your loyalty over the years and will take your comments into account for future improvements.

Best regards,
Camille Petit-Fernand
G
Geneviève A.
Rating: 4 out of 5
following a purchase from 13/09/2025
I am satisfied with this product
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marina M.
Rating: 1 out of 5
following a purchase from 03/09/2025
They arrived cut in half and printed poorly... terrible
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Response from Petit-Fernand
Good morning,
we are very sorry for the inconvenience. We will contact you privately right away to fix the situation and find the best solution for you.

Best regards,
Chiara, Petit-Fernand
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Pittiglio A.
Rating: 1 out of 5
following a purchase from 17/07/2025
After less than 1 month of use, the name has already been deleted
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Response from Petit-Fernand
Good morning Alessandra

We are sorry to hear that you encountered a problem with your order. Our priority is customer satisfaction and we are here to help you. We invite you to contact our support to resolve the issue.

Thank you for your feedback!

Best regards,
Giulia from Petit-Fernand
G
Gemma B.
Rating: 3 out of 5
following a purchase from 03/09/2025
Stickers are lovely. A couple have peeled within a few days. Also left sticky residue on clothes when removed.
Response from Petit-Fernand
Dear Gemma,

Thank you for your feedback! We’re glad to hear you love the stickers. We apologize for the issues you've experienced with peeling and residue. We appreciate your comments and will take them into account for future improvements.

Best regards,
Giulia Petit-Fernand
I
irene H.
Rating: 1 out of 5
following a purchase from 03/09/2025
I have been ordering labels from Petit Ferdinand for years. They come super well presented. But this year the printing of the names is not of good quality. They look very blurry…
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Response from Petit-Fernand
Hello Irene,

Thank you for sharing your opinion about our labels. We regret that the printing quality this year did not meet your expectations. Your satisfaction is important to us, and we will take your comment into account to improve our services.

If you have any questions or need assistance, please do not hesitate to contact our team.

Good day,
Camille Petit-Fernand
G
Gabbiadini R.
Rating: 4 out of 5
following a purchase from 02/09/2025
Not receiving the order, I contacted them and they immediately sent me a new order!
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Laura R.
Rating: 4 out of 5
following a purchase from 03/09/2025
Repeat Customer, my only disappointment is when picking red as a background to your sticker they arrive more orange than red.
Response from Petit-Fernand
Dear Laura,

Thank you for your feedback and for being a repeat customer! We appreciate your input regarding the red background of your stickers appearing more orange. We will certainly take this into consideration to improve our color accuracy. Your satisfaction is important to us, and we look forward to serving you again soon.

Best regards,
Giulia Petit-Fernand Team
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Elizabeth M.
Rating: 3 out of 5
following a purchase from 02/09/2025
Pretty designs, easy ordering and application to clothes. Used these labels previously and normally good but some of this order have already washed off the clothes 😞 perhaps the adhesive has been changed since my last order.
Response from Petit-Fernand
Dear Elizabeth,

Thank you for your feedback on your recent order with Petit-Fernand. We’re glad to hear you appreciate our designs and the ease of ordering and application. We're sorry to learn that some labels have washed off, as that is not the quality we strive for. Your comments are valuable, and we will look into this matter further. If you need assistance, please don't hesitate to reach out.

Best regards,
Giulia Petit-Fernand Team
Y
yannick P.
Rating: 4 out of 5
following a purchase from 11/09/2025
a quality product, easy to use
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Response from Petit-Fernand
Hello Yannick,

we warmly thank you for your positive feedback regarding C-Monetiquette. We are delighted that you find our product of high quality and easy to use. Your satisfaction is our priority, and we remain at your disposal for any suggestions for improvement.

Best regards,
Loriane from C-MonEtiquette
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Ghioldis A.
Rating: 1 out of 5
following a purchase from 02/09/2025
Unfortunately, after a week all the labels came off. I do not recommend them.
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Response from Petit-Fernand
Good morning Alina,
we are very sorry for the problem you encountered. We will contact you privately right away to find the best solution together.

Best regards,
Chiara, Petit-Fernand
C
Cristina S.
Rating: 1 out of 5
following a purchase from 01/09/2025
They don't stick well, they come off
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Response from Petit-Fernand
Hello Cristina,

Thank you for sharing your opinion. We regret that you had problems with our products. Your satisfaction is important to us.

We have just contacted you to assist you

Good day,
Camille Petit-Fernand
F
Frasca C.
Rating: 4 out of 5
following a purchase from 01/09/2025
Reliable and fast site
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Gabriele P.
Rating: 4 out of 5
following a purchase from 01/09/2025
They packed the labels for both children into one block, which is not practical for the children!
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Response from Petit-Fernand
Good day, Gabriele,
thank you very much for your feedback.
Only predefined packs are printed in separate booklets. You have chosen individual labels and we have not received a request from you to print these separately. In this case, the labels will be printed in a single booklet unless otherwise requested by the customer.
We wish you a nice day,
Customer Service EsIstMeins
A
Ana Belén R.
Rating: 1 out of 5
following a purchase from 29/08/2025
Almost all the labels come off after the second wash.
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Response from Petit-Fernand
Hello Ana Belén,

We sincerely appreciate your comment. We are sorry that you had problems with our labels. At Petit-Fernand, we are constantly working to improve the quality of our products and your satisfaction is our priority.

We just sent you an email to assist you

Have a good day,
Camille Petit-Fernand
F
Faye R.
Rating: 1 out of 5
following a purchase from 01/09/2025
After uniforms have been washed the labels have come off!
Response from Petit-Fernand
Hello Faye,

Thank you for taking the time to share your feedback.
We’re sorry to hear that you experienced issues with our products during washing. Your satisfaction is important to us, and we’d like to better understand your experience in order to improve our services.
Please don’t hesitate to contact us directly to discuss it further.

Kind regards,
Giulia Petit-Fernand
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Lara E.
Rating: 1 out of 5
following a purchase from 10/09/2025
I do not receive the labels
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Response from Petit-Fernand
Hello Lara,

I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
M
Maëdi B.
Rating: 4 out of 5
following a purchase from 08/09/2025
Top
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Response from Petit-Fernand
Dear Maëdi,

We sincerely thank you for your positive feedback. We are delighted that our site "C-Monetiquette" met your expectations. Please feel free to reach out to us for any suggestions or assistance!

Best regards,
Loriane from C-MonEtiquette
S
Samantha T.
Rating: 4 out of 5
following a purchase from 31/08/2025
The clothes stickers are great but the shoe ones, my daughters came off first day. Hopefully just a one off and the rest stick. Nice to design them yourself though
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