The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
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Amal Painset
Rating: 4 out of 5
Very intuitive site. I placed the order from my phone, customizing all the items without a hitch. Fast and accurate delivery. This isn't the first time I've ordered from c-mon. I recommend it.
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Mme SOBRINO Giselle
Rating: 1 out of 5
Unfortunately I did not receive my order.
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Response from Petit-Fernand
Hello Giselle, Thank you for bringing this problem to our attention. Our customer service will contact you shortly to find a solution to your problem. In the meantime, we wish you a good day. Cmonetiquette
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Sonia Paquignon
Rating: 4 out of 5
Exactly what I ordered and super-fast delivery.
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Darksatch
Rating: 4 out of 5
The order is well respected. The presentation of the labels (in booklets) is well thought-out and useful.
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Mel
Rating: 3 out of 5
I have to admit I don't know how to rate it. Speed of delivery, price, print quality... all seem very good to me. But I must admit I'm disappointed with the model I chose. My daughter thought she was getting a glitter model, but it's a glitter "effect" with white stars on a pink background. The choice was a bit misleading. So my opinion isn't the wisest. Choose your rendering carefully.
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Response from Petit-Fernand
Hello Melanie, We are sorry that your order did not give you complete satisfaction. Our customer service department has been in touch with you in order to help you as best we can. We wish you a very nice day, CMonetiquette
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Invité
Rating: 4 out of 5
Good label quality. Nice design.
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Invité
Rating: 4 out of 5
Satisfied with my order
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Invité
Rating: 4 out of 5
Quality product as ordered. Fast delivery.
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Julie
Rating: 1 out of 5
The color of the labels received is not the one proposed on the site.
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Response from Petit-Fernand
Hello, We are sorry that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to find a solution to your problem. Have a nice day CMonetiquette
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Invité
Rating: 1 out of 5
I have received nothing
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Response from Petit-Fernand
Hello Sayma, Thank you for bringing this problem to our attention, our customer service will contact you to find a solution. Have a nice day, Cmonetiquette
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Diamanti Melanie
Rating: 1 out of 5
order placed on 15/08, delivery within 3 to 8 working days. To date I still have not received the package.
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Response from Petit-Fernand
Hello Melanie, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to solve this problem as soon as possible. Have a nice day, Cmonetiquette
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Andreia Freitas
Rating: 1 out of 5
Never received the order.
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Response from Petit-Fernand
Hello, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email so that we can find a solution for you. Have a nice day, Cmonetiquette
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Invité
Rating: 3 out of 5
The labels are really great. This is the 4th school year that I have ordered them. They stay on the clothes and resist washing. A little disappointed that once the order was placed a promo code of 15% came out the next day.
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Response from Petit-Fernand
Hello, I understand your disappointment. We regularly have new promo codes. Don't hesitate to subscribe to our newsletter to be kept informed. We wish you a very nice day, CMonetiquette
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Nesrine
Rating: 4 out of 5
Top as always, too bad the pen labels sometimes come off.
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JESS
Rating: 4 out of 5
Fast delivery
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Claire Boulot
Rating: 4 out of 5
Compliant products and fast delivery
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Mlle Sandra Moise
Rating: 4 out of 5
-Very beautiful and original labels. -Quite a lot of choice for my label design. -However, in the pack I ordered there aren't many mini labels, and yet they're what you need most for colored pencils, markers, regular pencils/erasers...
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Cliente
Rating: 4 out of 5
The labels are super pretty
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Invité
Rating: 1 out of 5
I did not receive what I ordered
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Response from Petit-Fernand
Hello Linda, We're sorry to hear that you haven't received your order. We have contacted you by email in order to find a solution to your problem. Have a nice day, C-monetiquette
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Cusumano A.
Rating: 4 out of 5
I had some problems with shipping but after my report the Petit-Fernandd staff contacted me quickly and we resolved the problem.
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Response from Petit-Fernand
Good morning Antonella, we are sorry for this shipping anomaly by the postal services. We have contacted you by phone to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
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Invité
Rating: 4 out of 5
You have to try out several types, patterns etc. before you really find the right versions for your labels. Wide choice of patterns and colors. Fast shipping, everything in a handy booklet. Second order, I'll buy more as I need them.
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cliente
Rating: 1 out of 5
I ordered for my children, but surprise, the notebooks are all mixed up, a real headache. I'm disappointed.
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Response from Petit-Fernand
Hello, We are sorry that your order did not give you complete satisfaction. Our customer service has contacted you by email so that we can find a solution to your problem. We wish you a nice day, C-Monetiquette
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Audrey
Rating: 4 out of 5
Product as expected. The envelope arrived folded but this is not the responsibility of my label.
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kellisha2
Rating: 1 out of 5
I still haven't received my labels, even though I was supposed to receive them last week, and when I contacted you I got an automatic reply which didn't help at all.
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Response from Petit-Fernand
Hello, It's not normal that you still haven't received your order. Our customer service has contacted you by email in order to solve this problem as soon as possible. Have a nice day, Cmonetiquette
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Giulia R.
Rating: 1 out of 5
The labels ordered never arrived
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Response from Petit-Fernand
Good morning Julia, we are sorry for this shipping anomaly by the postal services. We have sent you an email to find a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Isabel Del pino
Rating: 1 out of 5
The order arrived more than 20 days after the purchase, maybe it is the delivery company that also had shipping costs. If so, they should change the delivery company.
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Response from Petit-Fernand
Good morning Isabel, We are very sorry for this delay in delivery by Correos. However, we hope you like our products. Good day, Camille Petit-Fernand
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cliente
Rating: 4 out of 5
The labels are as they appear on the website and the delivery times were met, although it took about 10 working days.
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Nadège RENSONNET
Rating: 1 out of 5
I still haven't received my order after 16 days.
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Response from Petit-Fernand
Hello Nadège, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to find a solution to your problem. Have a nice day, C-monetiquette
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Utente
Rating: 4 out of 5
Stickers as per the image on the site. I haven't used them yet so I can't judge the performance. Very bad delivery service: no email was sent about shipping or delivery. The envelope was placed in the mailbox without even intercom.
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Tania A.
Rating: 1 out of 5
I didn't receive the package I also sent an email and no one answered me
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Response from Petit-Fernand
Good morning Tania, sorry for the delay in responding, we are closed on weekends. Indeed there was an error in the shipping address and I guess this is the cause of the missed shipment. However, we have responded to you to provide a solution. Have a good day
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Invité
Rating: 1 out of 5
Very disappointed I did not receive my order
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Response from Petit-Fernand
Hello, Our team answered you by email to bring you a solution. We wish you a nice day CMonetiquette
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cliente
Rating: 3 out of 5
The labels are very pretty, but on the clothes labels the writing is super small, although I chose the same font and color as the object labels (which sound great). You have to get really close to see who the garment belongs to, which isn't very practical for school, and I think I'm going to have to rewrite on them, which is a shame and loses its interest.
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Response from Petit-Fernand
Hello Claire, We are sorry that your order did not give you complete satisfaction. Our customer service department has been in touch with you in order to provide you with a solution as soon as possible. We wish you a very nice day, CMonetiquette
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Invité
Rating: 1 out of 5
Order never delivered
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Response from Petit-Fernand
Hello, Our team answered you by email in order to help you as well as possible. We wish you a nice day CMonetiquette
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Debbie
Rating: 4 out of 5
I didn't receive my first order so I contacted them and they sorted a replacement order which I received in a few days, their clothing labels are lovely with a lot of options to pick from
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Marie Ben
Rating: 1 out of 5
Hello, I still haven't received my order. I'm still waiting for it, hoping to have it before school starts. Sorry but very disappointed.
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Response from Petit-Fernand
Hello Marie, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to find a solution to your problem. Have a nice day, C-monetiquette
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Carole Dly
Rating: 4 out of 5
Fast delivery. Super pretty bottles, keep cool even when it's very hot. However, the cap is complicated to open and close, even for an adult. I had to remove it so that my daughter could serve herself independently.
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Madison
Rating: 3 out of 5
For the price of the products, the work isn't perfect: the labels decorating the tartine boxes have air bubbles, and one of the 6 had a small dent in the plastic. But the boxes are great to use, and the disingne are great for kids.
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Response from Petit-Fernand
Hello Madison, We are very sorry that our products did not meet your expectations. Our customer service has just contacted you to help you. We wish you a very nice day, CMonetiquette
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Sophie Caes
Rating: 1 out of 5
I still haven't received the labels I ordered over 20 days ago.
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Response from Petit-Fernand
Hello Sophie, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to help you as best we can. Have a nice day, C-monetiquette
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Danielle K.
Rating: 4 out of 5
Easy purchase and fast delivery
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