Customer reviews of Petit-Fernand

Second time I've ordered, I'm very satisfied with the quality of the product, the delivery, their attentiveness and the speed of their response. Very good team, thanks again.

The labels were very pretty but they mixed up the labels of the 2 children, which was very annoying given that they were back-to-school gifts.

Have always been satisfied so far, so have often reordered shoe labels. Placed a new order on 18.08.23. The confirmation email stated the usual processing time of 48 hours. The labels should have been sent by then. To date (24.08.23) no shipping confirmation received. The customer account states that the delivery should take place between 26.08.23 and 04.09.23. If the delivery arrives at the beginning of the specified period - ok, there can always be delays, but 04.09.23 is very late and incomprehensible. If you write an email to customer service, all you get back is a standardized reply with a reference to the 48-hour processing time and the subsequent shipping time by the postal service. Money has already been paid. Not really satisfactory.

Unfortunately, my order was a bit of a dud

I have completed my first order in chronoposte supposedly in 24h 48h except that I received in 3 or 4 days so avoid this shipment is abuse really otherwise it's fine.

I haven't received the order yet?

The self-adhesive labels arrived quickly and were beautifully presented. My boys really like them.

Very simple, easy to create and quick to send.

Order has never arrived. I have contacted the company twice. And even though they say they contact you back within 48 hours they didnt. Very dissapointed as completely neglected and have no tags for my daughter.

Do not stick After this comment and send proof. C-monetiquette reacted very quickly and sexcuse of this anomaly. A solution has been found. Very good after-sales service

Order received halfway. This is the third time I've placed an order. This is the 1st time this has happened. I'm waiting for the balance of my order.

I value positively because my first shipment did not arrive and immediately they sent me another one without any cost and everything arrived correctly, thank you very much.

Good value for money. I had a problem with the reception of the order and they solved it quickly. I would buy them again.

Hello, I ordered my usual labels for my son and two extra toiletry bags. As usual, the labels are very good and the products are of good quality. I would recommend

I like the quality very much. There are cheaper ones in terms of price. Delivery takes about 2-3 weeks as it comes by letter from abroad.

I've just received my stickers and I'm very happy with the result. I haven't used them yet, so I don't really have an opinion on how to use them, but I will for back-to-school. Ordered and delivered on time, nothing to say. So far, I'm happy with the way my order turned out.

Very good quality nothing to say but the. Format is very large compared to my order last year. I have to recommend a smaller size?

Delivery of the order when a complaint was filed because it did not arrive.

I thought these were great value for money. Lovely choice of designs and colours. Not given 5 stars, as yet to really test how well they stay on clothes etc after washing. Havent use them in ernest yet as little one is still at nursey.

I have not received my order,placed on 31/07

I'm very happy with my self-adhesive labels. I've been ordering them for several years and I've never been disappointed.

Order placed on 09/08, supposedly shipped on 11/08, here we are on 23/08 and still nothing received!

Although it didn't arrive around, the customer was very helpful and sent a new one right away. I do buy from this shop every year and highly recommend them.

Fast shipping. The labels were exactly as shown on the website.

I found it unacceptable that this year my order was mixed up. I ordered two maternal packs and separate labels for my 9 year old, so there were three first names and instead of receiving 3 notebooks with their own labels, I received 4 and everything was mixed up inside. I had to unstrap everything to check the accuracy of my order and to dispatch to each their labels. I thought the service was a shame. The quality of the labels has always been top-notch, which is why I order them every year.

Thank you for your speed and especially for the different choices you bring. Keep up the good work! Kind regards

Second order, the labels are so pretty with cute little patterns, I just didn't recommend the thermal labels that didn't hold on the clothes last year. This year I'm trying out the stickers, so we'll see what happens?

I have not received the order after 20 days. I have written and no one responds. Very bad service.

Hello! We're back from vacation, but there are no parcels with stickers. You write what you sent, but nothing has arrived.

Oui très bonne les enfants son près pour la rentre merci

Good product except that after several washes it comes unstuck.

Order was dispatched 11 days ago still no sign. Contacted them and they have offered a refund or send again. I've opted for refund as I need it before school starts soon so will have to go elsewhere, its a shame as they had good reviews for quality.

I ordered two gourds and loved them. I would recommend them. However I am very disappointed with the labels, too small and poorly explained for the order I will not repurchase. For these I'm not happy at all.

Nice label

Order received in 72, fast and reliable

Punctual and accurate service

Out of two books of labels, one did not bear my child's name!

Delivery time too long.

quality product, fun for children fast shipping

Never arrived anything and they didn't answer the email