Customer reviews of Petit-Fernand

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Invité

Rating: 4 out of 5

Published on 21/08/2023 à 19h52

Honestly, no worries, always so pretty and always good quality.

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Invité

Rating: 4 out of 5

Published on 21/08/2023 à 19h15

The stickers are super great, but the rows on the stitched side are very difficult or impossible to remove

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Response from Petit-Fernand Published on 22/08/2023

Thank you for your review. We are sorry that this row is difficult to remove. You can remove the staples to peel off the labels, so that should work. Please don't hesitate to contact us if it doesn't work. Have a nice day, Elise, EsIstMeins

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Invité

Rating: 4 out of 5

Published on 21/08/2023 à 19h03

Nice label renderings, nice colors, patterns. Easy and interesting personalization! The negative point is that my notebook is badly stapled, but that's OK.

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mireia reales esteve

Rating: 4 out of 5

Published on 21/08/2023 à 18h46

I love it as always, Surprised by new wonders, but I wish others had stayed, like the tiny ones to identify each little Crayon, bic, etc ...

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Christophe

Rating: 4 out of 5

Published on 21/08/2023 à 17h26

I find the delivery time very long, 10 days. For the rest, the product meets my expectations.

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Invité

Rating: 4 out of 5

Published on 21/08/2023 à 14h05

Everything worked out great!

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Response from Petit-Fernand Published on 22/08/2023

Thank you for your order and your review. Have a nice day, Elise, EsIstMeins ?

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Tamara Mateo Raygal

Rating: 1 out of 5

Published on 21/08/2023 à 13h53

I have not received the stickers yet

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Response from Petit-Fernand Published on 22/08/2023

Good morning, We will be contacting you today to help you. Good morning, Camille Petit-Fernand

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Chiara T.

Rating: 1 out of 5

Published on 21/08/2023 à 13h48

The goods arrived with a printing error, after reporting I was told that it would be sent back correctly, but it never arrived

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Response from Petit-Fernand Published on 22/08/2023

Good morning Chiara, we are sorry for delay in shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand

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Nele

Rating: 4 out of 5

Published on 21/08/2023 à 13h43

Reliable and beautiful motifs. Delivery time quite long, 2 weeks.

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Response from Petit-Fernand Published on 22/08/2023

Thank you for shopping with us and for your review. As stated on our website, our products are shipped from France, so delivery may take a little longer. However, we hope you like our labels. Have a nice day, Elise, EsIstMeins ?

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CR

Rating: 4 out of 5

Published on 21/08/2023 à 13h04

The labels are very pretty and look good, too bad they're not better protected because the envelope got damp and the labels arrived all damaged.

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Olga Moradiellos

Rating: 1 out of 5

Published on 21/08/2023 à 12h57

I have received nothing. I have been waiting for my order since July 31 (21 days).

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Response from Petit-Fernand Published on 22/08/2023

Good morning, We are sorry for this situation. We will contact you to help you. Hello, Camille Petit-Fernand

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Carolina Méndez

Rating: 1 out of 5

Published on 21/08/2023 à 11h53

I have not received my order

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Response from Petit-Fernand Published on 22/08/2023

Good morning, We will call you today to help you as soon as possible. Good morning, Camille Petit-Fernand

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Kirsten J.

Rating: 4 out of 5

Published on 21/08/2023 à 10h52

The name stickers are really beautiful. Only the delivery time was a bit long, but if you know that and can take it into account, it's ok.

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Response from Petit-Fernand Published on 22/08/2023

Thank you for your order and your review. As our products are shipped from France, delivery may take a little longer than expected. However, we are pleased that you like the stickers. ?? Have a nice day, Elise, EsIstMeins

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Alexandra CHEVALLET

Rating: 3 out of 5

Published on 21/08/2023 à 10h33

The label is very practical but doesn't stick as well as before.

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Response from Petit-Fernand Published on 22/08/2023

We're sorry if our products don't meet your expectations, but we're always available at [email protected] if you'd like to give us any further details to help you out! Have a nice day? Luce C-MonEtiquette

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Elena C.

Rating: 4 out of 5

Published on 21/08/2023 à 10h23

Great service and timely shipping

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Math

Rating: 4 out of 5

Published on 21/08/2023 à 08h58

Very easy to use website, very cute designs, fast delivery and quality product! Only "hitch", it would be great to be able to change the pattern for each type of label.

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Mademoiselle albuquerque

Rating: 1 out of 5

Published on 21/08/2023 à 08h56

I know what happened this past year two orders never received but they sent them back to me

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Response from Petit-Fernand Published on 22/08/2023

Hello. We're sorry your order was delayed but we're glad we could help! Luce C-MonEtiquette

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Invité

Rating: 1 out of 5

Published on 21/08/2023 à 07h01

Order never received......

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Response from Petit-Fernand Published on 22/08/2023

Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette

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Invité

Rating: 1 out of 5

Published on 21/08/2023 à 06h46

I have not received my order.

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Response from Petit-Fernand Published on 22/08/2023

Good morning, We will contact you today to find a solution. Good morning, Camille Petit-Fernand

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Lorelie V.

Rating: 4 out of 5

Published on 21/08/2023 à 06h11

Amazing quality as always. I have ordered this so many times for my sons school things. Thank you.

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Invité

Rating: 1 out of 5

Published on 21/08/2023 à 05h38

Order never received and paid for

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Response from Petit-Fernand Published on 22/08/2023

Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette

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Aurélie Dv

Rating: 1 out of 5

Published on 20/08/2023 à 21h50

My order never arrived despite its delivered status. I'm disappointed and I won't have any labels in time for my children's first day of school.

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Response from Petit-Fernand Published on 21/08/2023

Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette

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Rebecca F.

Rating: 3 out of 5

Published on 20/08/2023 à 19h36

Unfortunately, the order did not arrive as announced. I wrote an email to ask what happened to my order and received no reply. Poor customer service.

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Response from Petit-Fernand Published on 21/08/2023

Hello Rebecca, We are sorry that you have not received your order as advertised. We have contacted you this morning to better identify the problem. We wish you a good day. Elise, ItIsMine

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L Vddaele DV

Rating: 3 out of 5

Published on 20/08/2023 à 19h03

Delighted with the labels I bought previously Disappointed with the lunch box, perhaps I didn't read the description properly but I thought the design was engraved in the box when it's just a sticker on top, there were bubbles in it,! which I was able to remove myself by going over it with a square and so I redid the edges too. Otherwise, the box itself is fine. It's ideal because I can put a jar of compote in it, as it's quite high.

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Response from Petit-Fernand Published on 21/08/2023

Hello and thank you for your feedback. We are sorry that what you received was not what you expected. Please do not hesitate to contact us at [email protected] if you notice such a problem! We'll be able to help you better! Have a nice day? Luce C-MonEtiquette

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Sheila Garcia

Rating: 4 out of 5

Published on 20/08/2023 à 19h01

A little disappointed for the shipping time, but very happy with my order, I'm going to reorder ...?

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Invité

Rating: 4 out of 5

Published on 20/08/2023 à 18h40

Error on the initial order, but top-notch after-sales service

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Response from Petit-Fernand Published on 21/08/2023

Thank you for your feedback, we are delighted to have been able to help you! Have a nice day? Luce C-MonEtiquette

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Hanane Bourass

Rating: 4 out of 5

Published on 20/08/2023 à 17h40

Very nice label ??

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Laura Testud

Rating: 1 out of 5

Published on 20/08/2023 à 16h57

I haven't received my order, what should I do?

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Response from Petit-Fernand Published on 21/08/2023

Hello. We're very sorry that you still haven't received your order. I see that your order has been the subject of a postal return of which you have been notified. I will contact you this morning to discuss the solutions I can offer you. We remain available to help you. Luce C-MonEtiquette

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Stephanie

Rating: 4 out of 5

Published on 20/08/2023 à 16h43

Very practical and pretty

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Céline Defoy

Rating: 3 out of 5

Published on 20/08/2023 à 16h19

The personalization options are varied. However, I'm disappointed that the labels don't stick properly on pens.

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Response from Petit-Fernand Published on 21/08/2023

Hello! Our 1-line labels are designed to be applied to felt-tip pens, while our "mini" labels are suitable for pencils or crayons! Have a nice day? Luce C-MonEtiquette

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Alizée

Rating: 4 out of 5

Published on 20/08/2023 à 15h55

I'm always delighted with the practical labels! I've ordered them for the second year running and the fasteners break after two uses.

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loulou chouchou

Rating: 1 out of 5

Published on 20/08/2023 à 15h46

I have not received my order

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Response from Petit-Fernand Published on 21/08/2023

Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette

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Sofía Ventura Genís

Rating: 4 out of 5

Published on 20/08/2023 à 15h41

Easy to design your labels. Free shipping since very little, although this last time it took the maximum number of days to arrive (10 days) normally it arrives quite fast.

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Response from Petit-Fernand Published on 21/08/2023

Good morning, Thank you for your message ! We hope you like our products :) Hello, Camille Petit-Fernand

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Corinne V.

Rating: 4 out of 5

Published on 20/08/2023 à 14h35

Really nice sticker designs. Unfortunately the first set didn't arrive but a second set was sent straight away and they were definitely worth waiting for.

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Cha

Rating: 3 out of 5

Published on 20/08/2023 à 13h52

The stickers on the bottles come off very quickly when you put them in a bag.

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Response from Petit-Fernand Published on 21/08/2023

Hello. This problem is not normal. I will contact you in the morning to propose a solution. Have a nice day? Luce C-MonEtiquette

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Sophia

Rating: 1 out of 5

Published on 20/08/2023 à 12h32

I placed an order on August 5th and I still haven't received anything.

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Response from Petit-Fernand Published on 21/08/2023

Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette

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Natacha

Rating: 4 out of 5

Published on 20/08/2023 à 12h30

Fast delivery, I haven't tested the product yet, but it looks good.

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HUP

Rating: 1 out of 5

Published on 20/08/2023 à 11h32

I have not received my labels after 2 emails to try to find out what the problem is no response! No follow-up! I am very disappointed

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Response from Petit-Fernand Published on 21/08/2023

Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette

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Sabaah

Rating: 3 out of 5

Published on 20/08/2023 à 11h21

Fast delivery, compliant products, but I find the bottle caps very hard to close.

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Response from Petit-Fernand Published on 21/08/2023

Hello and thank you for your feedback. We are in the process of redesigning this cap so that this problem no longer arises! Have a nice day? Luce C-MonEtiquette

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Valérie DIEPENDAEL

Rating: 4 out of 5

Published on 20/08/2023 à 10h12

Very nice labels, pretty colors and perfect patterns. Bad choice on my part as the labels are too big for basic school supplies.

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