The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I love the labels from EsIstMeins. Easy ordering with a very large selection. Shipping just takes a little long. We waited about 7-10 days. Tracking would also be great.
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Response from Petit-Fernand
Hello Maria, thank you very much for your order and your review. With this order you had selected the delivery standard letter and unfortunately you cannot track your order. We do indeed offer the option to place an order with tracking. Please do not hesitate to contact us if you need help with an order. Have a nice day, Elise, EsIstMeins
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Anaïs
Rating: 1 out of 5
To date, after 15 days, I still haven't received my order. A letter with no follow-up because the price of delivery is far too expensive when compared to the purchase price but is this a reason to never receive the items? I say never because last year I had the same problem.
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Response from Petit-Fernand
Hello, following our telephone conversation, I can confirm that your order will be reproduced and returned to you! Please accept our apologies for this delivery anomaly by the postal services. Have a nice day? Luce C-MonEtiquette
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Cristiana M.
Rating: 1 out of 5
The order has not arrived and I have no news of it
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Response from Petit-Fernand
Good morning Cristiana, we are sorry for this shipping anomaly by the postal service. We have contacted you to find a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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JM
Rating: 3 out of 5
I still haven't received my order...so I can't rate the product They have replied quickly to resolve the issue
Response from Petit-Fernand
Hello Julia, I have contacted you via email regarding this matter. Kind regards, Jessica, Petit-Fernand
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María
Rating: 1 out of 5
I am still waiting for them to arrive. I claimed 10 days ago again but have not received it. A month later, I have placed the order elsewhere because I doubt I will receive it with Petit-Fernand. Money and time wasted.
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Response from Petit-Fernand
Good morning Maria, We are sorry for this delivery anomaly by the post office. We will contact you to help you. Hello, Camille Petit-Fernand
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Maryse
Rating: 4 out of 5
Quality products and fast delivery
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Stéphanie
Rating: 4 out of 5
The site is very detailed, and we can see the results of the labels in real time. What's interesting is the choice of decals, colors and patterns. My daughter loved being able to create her own labels. The labels come in booklet form when we receive them. However, I was a little disappointed when it came to peeling off the labels. Some don't peel off properly. I think we need to improve this aspect. Otherwise, the labels stick well to the objects. Fast delivery. The price is right, with frequent discounts.
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Response from Petit-Fernand
Thank you very much for your comment and your remark about peeling off the labels! I'll pass it on to the dedicated department! Have a nice day? Luce C-MonEtiquette
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Sonja B.
Rating: 4 out of 5
Unfortunately, I never received the labels because the package was lost, however, they immediately credited me back the amount spent.
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Response from Petit-Fernand
Dear Sonja, We are sorry for this shipping anomaly by the postal service. ?? We thank you for your confidence. We hope to see you back on our site soon! ? Alessio, Petit-Fernand
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Marie
Rating: 4 out of 5
Good quality, lots of choice in customization. Too bad some designs are only available in packs.
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Response from Petit-Fernand
Hello, thank you for your suggestion about the illustrations. We'll take it into account and pass it on to the relevant department! Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Products conform, diversity in the choice offered, received quickly, however remains a little expensive.
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MalikaJ
Rating: 4 out of 5
My children's labels were all mixed up in the same notebook. Really impractical, I had to cut out the pages.
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Lempereur
Rating: 3 out of 5
Satisfied with the fast delivery and the self-adhesive labels are nice, but several of them stick to the backing and are therefore unusable.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. Please do not hesitate to contact us at [email protected] with photos so that we can help you as best we can! We're here to help. Have a nice day? Luce C-MonEtiquette
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Annelise Henry
Rating: 4 out of 5
I learned about it on Facebook and I'm very happy with it. That's why I'm recommending it for the third time.
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Justine
Rating: 4 out of 5
Very satisfied with the order and the quality of the labels.
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Lucy C.
Rating: 4 out of 5
Excellent and efficient service - great product
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Clavel
Rating: 1 out of 5
Receive labels from other families.
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Response from Petit-Fernand
Hello. We are sorry to read that you did not receive your labels. I will contact you this morning to resend the correct labels. We apologize for this shipping anomaly. Have a nice day? The C-MonEtiquette team
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Gm
Rating: 4 out of 5
Easy to create
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Karine Fauchereau
Rating: 1 out of 5
It's the third time I've ordered and it's the first time I've received neither the right color nor the right size of labels - too bad!
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Response from Petit-Fernand
Hello. We're sorry to read that the labels you received are not what you ordered. I will contact you this morning so that we can discuss a solution. Have a nice day? Luce C-MonEtiquette
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Casa S.
Rating: 1 out of 5
Package never arrived and non-existent assistance! I repeatedly asked for info about my order that was supposed to arrive between July 8 and July 13 but never received a response!
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Response from Petit-Fernand
Good morning Sara, we apologize for the late reply. Probably your message was not delivered to us, we usually respond in 24 business hours. We have contacted you to find an appropriate solution. Good day Alessio, Petit-Fernand
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Marcela C.
Rating: 3 out of 5
I received another customer's product and my order was also sent to a different address. But fast replacement and free of charge!
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Response from Petit-Fernand
Hello Marcela, We are sorry that you received a different order than yours. We hope you like our labels. Have a nice day, Elise, EsIstMeins
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Sophie
Rating: 4 out of 5
Easy to design, make and ship. The stickers are great. My boy was initially happy to have a sheet of stickers as a gift and it's true that the idea is too cool. But in the end he was disappointed because they're images from "Miraculous" and for a boy that's not interesting. But that's a detail because it's not a problem with the object of my order, just a suggestion.
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gagniere
Rating: 4 out of 5
This is my second purchase but this time I was a little disappointed. I had ordered labels with different names and patterns. I therefore expected to receive two notebooks and not just one. Not practical for giving to two different people.
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Response from Petit-Fernand
Hello and thank you for your feedback. Yes, as part of our environmental policy, we only send one booklet whenever possible. However, an exception can be made, just ask us via our contact form after placing your order! We're here to help you, have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Very clear site, very fast ordering and delivery
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Invité
Rating: 4 out of 5
Very good transaction
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Invité
Rating: 4 out of 5
Oh top for marking my kids' school supplies
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Celine
Rating: 4 out of 5
Perfect??
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????
Rating: 1 out of 5
I paid for the order but did not receive it
Response from Petit-Fernand
Hello Anna, i am sorry to hear you haven't received your order yet! I have sent you an email so we can find a solution together. Kind regards, Jessica, Petit-Fernand
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Magali Depreay
Rating: 1 out of 5
We have not received our order
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Response from Petit-Fernand
Hello. We're sorry you still haven't received your labels. I will contact you this morning to discuss a solution. We apologize for this delivery anomaly on the part of the postal service. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
I have not received an order to date and have not received an answer to my inquiries!!!
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Response from Petit-Fernand
Hello Maria, we have actually had IT problems with your freenet.de email address and our team has been working on it for a few days. This morning we tried to write you an email to find a solution regarding your order. We look forward to hearing back from you. Have a nice day. Elise, EsIstMeins
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MIRANDA PEREIRA SERGIO
Rating: 4 out of 5
I've been taken care of, delivered very quickly and I'm always satisfied. The only downside, hence the 4 stars, is the payment methods, not at all practical not being able to pay by credit card.
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Cristina Alvarez Sodre
Rating: 1 out of 5
I never received my order and there is no way to contact them and I am very disappointed.
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Response from Petit-Fernand
Good morning Cristina, We will contact you this afternoon to help you. Good morning, Camille Petit-Fernand
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Laetitia
Rating: 4 out of 5
High-quality labels, but slightly difficult to remove for use on object
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MARION CARON
Rating: 4 out of 5
I'm used to ordering my daughter's labels from this site and I'm always delighted. The only downside is the price increase. Last year I got more labels for less, but now I'll probably have to recommend it during the year, which is a shame.
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Sophie Seydel
Rating: 4 out of 5
As far as labels are concerned, there's a wide choice and you can really do what you want. The children's bottles are top-notch and I love the stopper system. As for the adult bottles, I find that there's less image. I've found mine and it's essential.
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Rousse
Rating: 3 out of 5
The choice of labels was easy, and the order was dispatched and received very quickly. On the other hand, I found the labels a little too large for my intended use: sticking them on my daughter's clothes. They take up too much space to write a first name. I also realize that some of them don't stick well. Probably my fault... But I had done everything as indicated and they seemed to stick perfectly. Except that in the first wash, many of them came off by themselves.
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Response from Petit-Fernand
Hello. We're sorry to hear that you're not entirely satisfied with our labels. I'll be in touch to discuss how we can help. We're here to help. Have a nice day? Luce C-MonEtiquette
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Naira
Rating: 4 out of 5
I have used other years and I am happy with the product.
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Anonyme
Rating: 1 out of 5
Customs fees much too high for a France - Reunion. I was counted as coming from abroad!
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Response from Petit-Fernand
Hello. We're very sorry that you've been charged an additional fee, but this shouldn't be the case. I will contact you this morning to propose solutions. Have a nice day? Luce C-MonEtiquette
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Angelina MANTOVANI
Rating: 3 out of 5
Product very well made, fast shipping, nice personalization :) but none of my 3 year old's clothing labels are big enough to stick on... and my son is often disturbed by the clothing information labels so I often have to cut them off. Too bad the labels don't stick directly onto the garment, I hadn't paid attention to this important detail.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. We've taken note of your comment about the size of the labels and will pass it on to the relevant department. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
Order not received even though I placed it on July 17... Very disappointed
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Response from Petit-Fernand
Hello. We're sorry you still haven't received your labels. I will contact you this morning to discuss a solution. We apologize for this delivery anomaly on the part of the postal service. Have a nice day? Luce C-MonEtiquette
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Pauline Vigouroux
Rating: 4 out of 5
Great products, great customer service. Fast delivery. I just have a problem with the last two bottles: the colored caps don't close properly compared to the black caps on my grandfather's first bottle, so the bags are full of water.
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