The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hello, we're sorry to read that you still haven't received your order. I have just contacted you by e-mail to propose solutions. Please accept our apologies for this postal delivery anomaly. I remain available to help you! Have a nice day? Luce C-MonEtiquette
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muriel
Rating: 4 out of 5
I found the labels very nice, and the little bags too....
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Céline
Rating: 1 out of 5
Labels ordered at the beginning of July and still not received. My daughter is very disappointed.
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Response from Petit-Fernand
Hello, we're sorry you didn't receive your order. I have sent you an email to discuss a solution. Please accept our apologies for this postal delivery anomaly. Have a nice day? Luce C-MonEtiquette
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Evelyn Rousseau
Rating: 4 out of 5
Very pleased
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Manon De greef
Rating: 4 out of 5
The product corresponds perfectly to what is visible on the site. I've been ordering for 3 years and I'm always satisfied.
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Response from Petit-Fernand
Thank you so much for this great comment! Have a nice day? The C-MonEtiquette team
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Jacqueline
Rating: 1 out of 5
My order simply hasn't arrived and I haven't received any response to my inquiry. Unfortunately, I'm pretty dissatisfied.
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Response from Petit-Fernand
Hello Jacqueline, we are sorry that you have not received your order. It was sent on July 4th. I have sent you an email so that we can check your address before we resend your order. Have a nice day. Elise IsMine
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Sophie
Rating: 4 out of 5
The company is serious (warns of delivery delays when they occur) and ethical.
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Invité
Rating: 4 out of 5
Delighted with this experience, simple, fast and inexpensive, I recommend ++.
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L.
Rating: 1 out of 5
I still haven't received my order!
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Response from Petit-Fernand
Hello, we're sorry that the postal service is taking so long to deliver your order. We have just contacted you by email to discuss a solution. We're here to help. Have a nice day? The C-MonEtiquette team
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Lucie Goffioul
Rating: 4 out of 5
I've been ordering labels from you since 2014 and everything has always gone very well. This year, I'm just a little disappointed with one of the models from my last order because the font is really very very small, you can't see it well with the patterns. I'll choose another one for future orders. All the labels stick very well, there's a wide choice of patterns, colors etc.. I once received an isothermal gourd with a cap that didn't work. I just e-mailed them and they sent me a new one. I really recommend this site.
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Response from Petit-Fernand
Hello, thank you for this message. We have taken into account your comment about the font size, and we thank you for your feedback on this issue. We also thank you for all the kind comments you make about us! Have a nice day? The C-MonEtiquette team
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Melanie Copigneaux
Rating: 4 out of 5
Perfect label. Great canvas bag. My daughter loved it. Happily away at camp
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CM
Rating: 4 out of 5
Lovely designs, be advised not to wash items above 40 degrees though or labels come unstuck. Overall satisfied.
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Lucia M
Rating: 4 out of 5
Fast delivery. They have a variety of products. As for the labels, they offer an endless number of designs. I already bought for my first child and everything went well, now I have repeated for my daughter!
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Response from Petit-Fernand
Hello Lucia, Thank you for your loyalty! Camille Petit-Fernand
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Invité
Rating: 4 out of 5
Satisfied with the products ordered. Too bad we can't order the mini labels out of the packs.
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Response from Petit-Fernand
Hello and thank you for your comment. You can order mini labels out of the pack! Just choose the "mini" shape in the self-adhesive object labels! Have a nice day? The C-MonEtiquette team
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Eckard K.
Rating: 4 out of 5
The goods and the price are ok. However, the delivery times could be shorter.
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Response from Petit-Fernand
Thank you for ordering from us! We are pleased to hear that you liked the labels and we would also like the delivery to be quicker. However, we have no control over the postal service! We also offer express delivery as an option :)
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AINARA CUESTA GOMEZ
Rating: 1 out of 5
I have not received either the first or the second order, even though I checked the address by phone and found it to be correct.
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Response from Petit-Fernand
Good morning Ainara, unfortunately delivery anomalies can occur with any transport company. In your case, Correos. Hopefully the second shipment from us will reach you in the next few days. For anything you need, we are here to help you. Have a nice day, Sandra Petit-Fernand
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Kerstin G
Rating: 4 out of 5
Very fun to prepare the labels, fast delivery, so very efficient. Only downside: I ordered a primary pack for back-to-school as a gift for my godchild and it arrived mixed up in the notebooks with the other labels I'd ordered for my daughters. I had to do some cutting to make the gift, which is a bit of a shame. So it would be better if the packs were delivered in a separate notebook. Thank you so much!
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Response from Petit-Fernand
Hello, thank you for your message. We have taken into account your suggestion of separate notebooks for gifts! Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
Disappointed because I ended up with iron-on ??
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Response from Petit-Fernand
Hello! We're sorry that our products are not what you wanted. I have just contacted you by email to discuss the problem more precisely! Have a nice day? The C-MonEtiquette team
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Mlle Aline
Rating: 4 out of 5
Fast delivery but the envelope arrived very damaged and open in some places.
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Nisou
Rating: 4 out of 5
very practical labels, but shipment too slow
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Steidl Audrey
Rating: 4 out of 5
Conforms to the description delivered quickly niquel
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L A.
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Good morning Anna, we are sorry for this shipping anomaly by the postal service. We have contacted you to propose a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Caroline
Rating: 3 out of 5
Hello, I thought the labels were made of fabric, like plasters, to adhere better to clothes, but in fact they are simply stickers, a little disappointed.
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Response from Petit-Fernand
Hello, we're sorry our labels aren't what you expected. Indeed, our self-adhesive labels are very "classic" and are designed to resist washing, but also to be removed more easily than our iron-on labels, which are permanent! Don't hesitate to contact us by e-mail ([email protected]) if you have any questions about our products! We're here to help, have a nice day? The C-MonEtiquette team
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Dubreucq Marjorie
Rating: 4 out of 5
I tried to stick one on the label of my daughter's bag for the moment because I wanted to see how it would hold up over time and 1 week it held up nothing to say to see in the wash if it holds up order received quickly I really recommend.
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Angelique LUCIANI
Rating: 4 out of 5
Very happy to have received my order. I've stuck them on but haven't yet tested them in a machine or a dishwasher. The idea of the booklet is very nice, at least you don't lose them. On the other hand, advertising emails every 2 days for a product you've already bought is boring.
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SEVERINE BELLANGER
Rating: 1 out of 5
Bad experience for me. We followed the instructions well, iron heat, application time and pressure, but the labels came off after the 1st wash at only 30 degrees. Very disappointed, I switched back to sewing labels.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. We have just contacted you by e-mail to discuss a solution that will suit you. Have a nice day? The C-MonEtiquette team
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Coralie
Rating: 3 out of 5
The labels are nice and the service fast. It's a pity that the kindergarten pack doesn't offer the self-adhesive labels option only if you're not interested in iron-on labels.
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Response from Petit-Fernand
Hello and thank you for your message! We take into account all the suggestions we receive. We have forwarded this one to the appropriate department. Have a nice day? The C-MonEtiquette team
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CECILE
Rating: 3 out of 5
Surprised because I ordered for 3 children, and I received only 1 booklet with all the children. 2 children are mine, the 3rd is a friend it was for a gift. So I had to cut out the little boy's plates from the booklet. In short, average for a gift.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. In fact, they are sent in one and the same booklet in order to respond to an environmental logic. We'll take this feedback into account and pass it on to the relevant department! Have a nice day? The C-MonEtiquette team
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Stéphanie Deffontaines
Rating: 1 out of 5
This is the third time I've bought back the cap on the child's bottle and each time the cap has broken. The bottle is fine, which is why I've repurchased the cap each time. But this time it's too much, it lasted 2 days for 8 euros. It's just too much!
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Response from Petit-Fernand
Hello, We're sorry that you're not entirely satisfied with our products. I have just contacted you by e-mail to discuss a solution that might suit you. Have a nice day? The C-MonEtiquette team
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K.a
Rating: 4 out of 5
Good quality products. Fast shipping to Martinique!
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Roberta
Rating: 1 out of 5
I placed an order on 7/7/23 and it still has not been delivered! I write to their support but they don't answer me! They are scamming people! Return my money or send me what I paid for!
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Response from Petit-Fernand
Good morning Roberta, we are sorry for this shipping anomaly. We respond to messages in 24 hours, if you did not receive a response it probably was not delivered to us. Please contact us again at [email protected] or by phone at + 33 5 86 80 00 96. We will be happy to help you. Good day Alessio, Petit-Fernand
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Laetitia Wauthier
Rating: 4 out of 5
Perfect good quality
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B.j
Rating: 1 out of 5
Self-adhesive shoe labels don't stick at all. That said, the iron-on ones are superb. Just disappointed with the shoe labels which I can't use as they don't work.
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Response from Petit-Fernand
Hello, we are sorry that you are not completely satisfied with our products. Please do not hesitate to contact us by e-mail ([email protected]) so that we can report the problem! We're here to help. Have a nice day? The C-MonEtiquette team
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Melwisjay
Rating: 4 out of 5
I've been using them for 3 years in a row and I'm still just as satisfied. Very practical for the children's personal belongings.
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Rebeca Zarafescu
Rating: 4 out of 5
It's really great with the labels, they're really calm and you just have to stick them on, they don't come off!!! I highly recommend it!! ??????
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Response from Petit-Fernand
Thank you for your confidence! A beautiful day? Luce C-MonEtiquette
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Leroy Marie
Rating: 4 out of 5
A bit of trouble peeling off the labels
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Invité
Rating: 1 out of 5
I haven't received my labels
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Response from Petit-Fernand
Hello, I'm sorry you didn't receive your order. It was shipped on time. I've just emailed you to suggest a solution. We're here to help. Have a nice day? The C-MonEtiquette team
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Zahra
Rating: 4 out of 5
1st time I ordered adhesive labels, I was very satisfied with both the compliance of my request and the speed of receipt. I'll definitely be recommending other items in the near future.
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Response from Petit-Fernand
Thank you so much for your confidence! A beautiful day to you? Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello, I'm sorry you haven't received your order yet. I'll get back to you later today to discuss a solution that will satisfy you. We're here to help. Have a nice day? The C-MonEtiquette team
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PHILIPPE
Rating: 4 out of 5
Good quality and originality
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