The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
You really have to press super hard and hold for more than 10 seconds for the heat transfer to stick well
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Response from Petit-Fernand
Hello Nell,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered difficulties with our heat transfers. Your feedback is valuable and we will take it into account to improve our products. Please feel free to contact us directly if you need advice on their application.
Sandra from C-MonEtiquette
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Alessio F.
Rating: 4 out of 5
following a purchase from 22/08/2025
Great product
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Charlotte M.
Rating: 1 out of 5
following a purchase from 21/08/2025
Still no order despite chasing & being told another has been sent.
Response from Petit-Fernand
Hi, I'm sorry for the inconvenience and I understand your frustration. We’ll contact you via email to find a solution :) Have a great day!
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Aurélie R.
Rating: 4 out of 5
following a purchase from 31/08/2025
Fast shipping. Great selection of designs. Perfect
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Marie C.
Rating: 4 out of 5
following a purchase from 29/08/2025
Very nice result
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Soraya L.
Rating: 1 out of 5
following a purchase from 31/08/2025
The labels do not stick. I am not satisfied with the product.
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Response from Petit-Fernand
Hello Soraya,
I confirm the return of the entire order.
We apologize for this quality issue.
Have a nice day,
Sandra C-MonEtiquette
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Sabrina B.
Rating: 1 out of 5
following a purchase from 31/08/2025
I haven't received anything, the pickup point is still closed
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Response from Petit-Fernand
Hello Sabrina,
Thank you for your feedback. We apologize for this inconvenience. Please know that we are committed to resolving this issue quickly. An email has been sent to assist you.
See you soon,
Sandra C-MonEtiquette
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Marie-Laure R.
Rating: 4 out of 5
following a purchase from 30/08/2025
A clear site, there is a choice. Good experience
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Emma G.
Rating: 1 out of 5
following a purchase from 21/08/2025
The stick on labels don’t stay on after being washed.
Response from Petit-Fernand
Hello Emma,
Thank you for your feedback. We’re sorry to hear about your experience. Please reach out to our customer service so we can assist you further and ensure your satisfaction with our products.
Best regards,
Giulia Petit-Fernand
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Pascale D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Great
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Monica C.
Rating: 4 out of 5
following a purchase from 29/08/2025
easy and practical
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Sophie S.
Rating: 1 out of 5
following a purchase from 18/08/2025
Does not detach easily and does not stick well
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Response from Petit-Fernand
Hello Sophie,
Thank you for your feedback. We are sorry to hear that you have encountered difficulties with our products. Your satisfaction is our priority, and we take your comments very seriously. We have just contacted you by email to offer you a solution :)
Best regards,
The C-Monetiquette team
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Sarah B.
Rating: 3 out of 5
following a purchase from 27/08/2025
I am delighted with the labels but a bit disappointed with the stamp, it takes several tries, it is not intuitive ...
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Response from Petit-Fernand
Hello Sarah,
Thank you for taking the time to share your feedback. We are glad that you like the labels! Regarding the stamp, we are sorry to hear that it does not meet your expectations. Your feedback is valuable and we will take it into account to improve our products. Please do not hesitate to contact us if you need further assistance.
Best regards,
Giulia C-Monetiquette
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nic S.
Rating: 4 out of 5
following a purchase from 30/08/2025
I had paid for delivery in 24 hours but received it in 6 days...?
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PALOMA G.
Rating: 4 out of 5
following a purchase from 20/08/2025
The labels are of very good quality. This last time I chose to buy 2 packs, one for each child and the truth is that I prefer to choose the number of labels than the packs. In my opinion, there were too many object labels and too few clothing labels. One detail to improve that would be very helpful when you have several children is that the cover of the stickers comes differentiated from one another, at least by color, or with the child's name on the outside... in the end we have several little books around the house and I have to open them each time to see whose they are ;)
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Afonso F.
Rating: 1 out of 5
following a purchase from 30/08/2025
I did not receive my package.
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Response from Petit-Fernand
Hello,
thank you for your feedback. We are sorry to hear about this issue. We have just contacted you by email to find a quick solution.
Best regards,
Chiara, C-MonEtiquette
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De Toffani L.
Rating: 4 out of 5
following a purchase from 20/08/2025
Satisfied, faster in shipping compared to previous years.
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Anne-Françoise B.
Rating: 1 out of 5
following a purchase from 10/08/2025
I am disappointed with my labels, the proposed format does not match the material used
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Response from Petit-Fernand
Hello Anne-Françoise,
Thank you for taking the time to share your opinion. We are sorry to hear that the format of your labels does not meet your expectations. Your feedback is valuable and will help us improve our offering. We have contacted you directly by email to discuss your situation.
Best regards,
Alice C-Monetiquette
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NAIMA A.
Rating: 1 out of 5
following a purchase from 27/08/2025
I ordered the new labels a line with glitter option etc… the product is compliant but they stapled everything, I end up with punched labels.. not great
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Response from Petit-Fernand
Hello Naima,
Thank you for your feedback. We are glad to hear that the product meets your expectations, but we are sorry to learn that the packaging caused inconveniences. Your experience is valuable to us and we will ensure to improve our shipping methods to avoid this kind of situation in the future. Please feel free to contact us for any questions or concerns, we are here to assist you.
Best regards,
Giulia from C-Monetiquette
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Aline M.
Rating: 1 out of 5
following a purchase from 30/08/2025
Very disappointed, labels that do not stick and come off very quickly…
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Response from Petit-Fernand
Hello Aline,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that our labels did not meet your expectations. Your satisfaction is our priority, and we are committed to improving the quality of our products. Please feel free to contact us by email, we will be happy to find a solution.
Best regards,
Giulia C-Monetiquette
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Mariotti S.
Rating: 4 out of 5
following a purchase from 19/08/2025
Good material and service. However, the cost seems a bit high.
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Belloni G.
Rating: 1 out of 5
following a purchase from 19/08/2025
Unfortunately, the labels come off after a wash at 30 degrees in the washing machine
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Response from Petit-Fernand
Good morning Gaia,
Thank you for your feedback. We are sorry to hear that you have encountered problems with the labels. The quality of our products is a priority for us and we are committed to ensuring maximum satisfaction. We kindly ask you to contact our customer service, we will be happy to assist you and find a solution.
Best regards,
Giulia from Petit-Fernand
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Evelyn J.
Rating: 4 out of 5
following a purchase from 15/08/2025
Nice stickers. Now we have to wait and see if they hold up
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Response from Petit-Fernand
Good day, Evelyn,
I am very pleased with your positive review – thank you for sharing your experience with us.
Have a nice day,
Customer Service EsIstMeins
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Beatrice D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very happy with my purchase
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Adeline G.
Rating: 4 out of 5
following a purchase from 28/08/2025
Good quality, very nice labels
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Francesca P.
Rating: 3 out of 5
following a purchase from 19/08/2025
The labels are fantastic, the customer service is attentive and knowledgeable, but the deliveries leave much to be desired.
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Response from Petit-Fernand
Dear Francesca,
Thank you for your feedback. We are happy that you appreciated our labels and customer service. We apologize for the issues related to deliveries and are working to improve this aspect. Your opinion is very important to us.
Best regards,
Giulia from Petit-Fernand
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Eléonore L.
Rating: 3 out of 5
following a purchase from 28/08/2025
I am satisfied with my order, received quickly and in line with my expectations. A small downside, I paid for envelopes, I did not receive the invoice and moreover, some were dirty. I wrote to customer service, I was told that the defective envelopes would be resent but I am still waiting for them after a month. Really a shame.
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Response from Petit-Fernand
Hello Eléonore,
Thank you for taking the time to share your feedback regarding your order. We are pleased to hear that you are satisfied with the speed of delivery and the compliance of your order. However, we are sorry to learn that you encountered issues with the envelopes and the tracking of your request. We take your comments very seriously and we will ensure that our customer service does what is necessary to resolve this situation as soon as possible. We have contacted you in this regard by email :)
Thank you for your understanding and your patience.
Best regards,
Giulia C-Monetiquette
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Thierry D.
Rating: 4 out of 5
following a purchase from 29/08/2025
Good purchase
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Julia D.
Rating: 3 out of 5
following a purchase from 18/08/2025
I think it's good that you can quickly and easily access the old design through reordering, unfortunately, the font I used is no longer available. Now I couldn't make any changes without a new font...
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Response from Petit-Fernand
Good day, Julia,
Thank you very much for your positive review! In fact, our policies are regularly updated to meet everyone's taste.
Have a nice day,
Customer Service EsIstMeins
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Sihem T.
Rating: 1 out of 5
following a purchase from 29/08/2025
I ordered on August 28 and I have never received my order, it's outrageous!!!
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Response from Petit-Fernand
Hello Sihem,
Thank you for taking the time to share your opinion. We are sorry to hear that you have not received your order.
Please contact us via our website with your order number. We will help you.
Have a nice day,
The C-MonEtiquette team
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Yseult M.
Rating: 1 out of 5
following a purchase from 29/08/2025
Very disappointed! No news about the mistake made. The received labels do not match either the name or the images. I hope the necessary will be done quickly!!
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Response from Petit-Fernand
Hello Yseult,
Thank you for taking the time to share your experience, even though we are sorry to learn of your disappointment. We take your feedback very seriously and are committed to resolving this situation as soon as possible. I have seen in the system that our customer service team has already resolved the issue and sent you new labels.
We apologize for this inconvenience and thank you for your understanding.
Best regards,
Giulia C-Monetiquette
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Raphaëlle D.
Rating: 4 out of 5
following a purchase from 29/08/2025
It's not bad! It's practical, we'll see after many washes.
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Amandine M.
Rating: 3 out of 5
following a purchase from 28/08/2025
I am satisfied with the labels but not with the water bottle. Although very pretty, it leaks and is not waterproof.
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Response from Petit-Fernand
Hello Amandine,
Thank you for taking the time to share your feedback. We are pleased to hear that you are satisfied with our labels. However, we are sorry to learn that the water bottle does not meet your expectations and has issues with waterproofing. We take your feedback very seriously and invite you to contact our customer service to find an appropriate solution. Your satisfaction is our priority.
Best regards,
Giulia from C-Monetiquette
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Sandra W.
Rating: 4 out of 5
following a purchase from 19/08/2025
I was a little disappointed that the labels received looked so ‘sticky paperish’. I’m hoping they perform better than they look. But I bought them as a little gift for someone, so may never find out!
Response from Petit-Fernand
Dear Sandra,
Thank you for your feedback and for choosing Petit-Fernand for your gift! We're glad to hear you appreciated our products overall. We're sorry to hear that the labels didn't meet your expectations visually. Please rest assured that they are designed for durability and performance. We hope that the recipient enjoys them! If you have any further questions or need assistance, feel free to reach out.
Best regards,
Giulia Petit-Fernand
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Aline A.
Rating: 1 out of 5
following a purchase from 27/08/2025
The sticker is poorly stuck on the box. There are air bubbles, I am disappointed.
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Response from Petit-Fernand
Hello Aline,
Thank you for your feedback. We are sorry to learn that the sticker did not meet your expectations. Your satisfaction is important to us, and we would like to resolve this issue. Please feel free to contact us directly so that we can provide you with a solution.
Best regards,
Giulia from C-Monetiquette.
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Margaux G.
Rating: 3 out of 5
following a purchase from 28/08/2025
The decorations around the name on the label are mostly on the border. Once detached, there is little decoration on the label. I had chosen a solid color the previous time, it was better. A bit disappointed.
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Response from Petit-Fernand
Dear Margaux,
Thank you sincerely for your constructive feedback regarding our C-Monetiquette site. We take your comments about the decoration of the labels into account to improve our products. Please feel free to share your preferences so that we can better meet your expectations in the future.
Best regards,
Giulia from C-Monetiquette
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Ana B.
Rating: 3 out of 5
following a purchase from 29/08/2025
The bottle has a grainy appearance, it did not match the previous one purchased.
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Response from Petit-Fernand
Hello Ana,
Thank you for your feedback and your review. We are sorry to hear that the bottle does not meet your expectations in terms of appearance. Your opinion is valuable and helps us improve our products. Please feel free to contact us if you need assistance or if you would like to discuss your experience further.
Best regards,
Giulia from C-Monetiquette
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Elodie F.
Rating: 4 out of 5
following a purchase from 28/08/2025
Practice
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ÉLISABETH P.
Rating: 1 out of 5
following a purchase from 28/08/2025
I bought several things on this site (backpack + snack box + water bottle) and I am very disappointed with the water bottle: my son cannot drink from it, the suction through the straw is difficult. After testing it myself, I also cannot comfortably suck the water. I have to unscrew the cap for every sip... Really a shame, I regret this purchase.
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Response from Petit-Fernand
Hello Élisabeth,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the water bottle did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.
We hope that the cap we sent you meets your expectations :)
Best regards,
The C-Monetiquette team
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Nathalie L.
Rating: 3 out of 5
following a purchase from 28/08/2025
I love your labels. My children do too. They are part of their daily universe. However, the mini labels do not stick on crayons and markers as soon as the school year starts. I don't know if it's just bad luck for our batch (two sets for two children, same problem)
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Response from Petit-Fernand
Hello Nathalie,
Thank you very much for your feedback on our labels. We are delighted to learn that they are part of your children's daily life!
We are sorry to hear that the mini labels do not stick on crayons and markers. This is not an experience we want for our customers. We have just contacted you by email to offer you a solution :)
Your satisfaction is our priority. Thank you again for your feedback!
Best regards,
Alice C-Monetiquette
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