The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Disappointed by the labels that come off, I just prepared the markers and pencils for the start of the school year and a week later I had to tape everything back on.
Translated reviews
Response from Petit-Fernand
Hello, 1-line labels are not suitable for pens and pencils, we recommend "mini" size labels for this type of item! Have a nice day? The C-MonEtiquette team
I
Invité
Rating: 1 out of 5
Too few labels for the price. Other sites offer packs with more labels for less. Very disappointed. The impression of having been robbed.
Translated reviews
Response from Petit-Fernand
Hello, we are sorry that the prices displayed on our website are not what you expected. We hope that the quality of our products will convince you. Have a nice day? The C-MonEtiquette team
I
Invité
Rating: 4 out of 5
Nice rendering, fast delivery. Haven't installed them yet for back-to-school.
Translated reviews
I
Invité
Rating: 4 out of 5
Unfortunately, the adhesive labels have been coming off more frequently recently when washing in the washing machine.
Translated reviews
Response from Petit-Fernand
Hello Stefanie, thank you very much for your order and your review. We are very sorry that the labels are peeling off. We have contacted you so that we can suggest a solution. Have a nice day, Elise, EsIstMeins
M
Miss A.
Rating: 1 out of 5
Didn't deliver my product. When I asked about it I had no contact with a real person. Now down on money as no refund !!
Response from Petit-Fernand
Hello Ally, We are so sorry we didn't pick up your message sooner following the automated reply you received! I have sent you an email with several options so we can find a solution that suits you best ?? Jessica, Petit-Fernand
S
Svenja B.
Rating: 4 out of 5
As last time, the stickers are great. I would find it better to be able to put the sizes together more individually. Gladly again. There was a better selection here for secondary school.
Translated reviews
Response from Petit-Fernand
Thank you for your order and your review. Have a nice day, Elise, EsIstMeins
I
Invité
Rating: 4 out of 5
Shipping expensive
Translated reviews
Response from Petit-Fernand
Hello Charlotte, thank you for placing your order with us. I have checked on our system and have seen that you have selected delivery as standard letter | 0,00. We have contacted you to have more information about this. Have a nice day, Elise, EsIstMeins
I
Invité
Rating: 4 out of 5
Meets my expectations
Translated reviews
C
Cynthia
Rating: 1 out of 5
Order never received and no reply to my email. Too bad because the first experience was good.
Translated reviews
Response from Petit-Fernand
Hello Cynthia, We have just contacted you to help you. Have a nice day, Camille C-MonEtiquette
M
Modjinou
Rating: 4 out of 5
A fast delivery and a product in conformity with the order
Translated reviews
T
Tania Amat Serna
Rating: 4 out of 5
All correct, they fit very well
Translated reviews
Response from Petit-Fernand
Hi Tania, We are delighted that you like them :) Camille Petit-Fernand
B
Barbara
Rating: 1 out of 5
The order never arrived. It was a gift for a friend, which I bought with a lot of illusion and time margin and in the end I had to end up buying something else crappy inextremis the same day I was meeting her.
Translated reviews
Response from Petit-Fernand
Good afternoon Barbara, We regret this delivery anomaly on the part of Correos. I confirm that your order has been fully refunded. Best regards, Camille Petit-Fernand
N
Nad
Rating: 4 out of 5
Very good quality Varied motifs perfect for children. Check to see if the object labels are not too big for the pencils.
Translated reviews
M
Mi
Rating: 1 out of 5
I still haven't received my order after more than 15 days.
Translated reviews
Response from Petit-Fernand
Hello Mélissa, we have just contacted you by email because it must be a delivery anomaly with the Post Office. Your order was indeed sent by C-MonEtiquette. I have just contacted you by email in order to help you and do our best. Have a nice day, Sandra C-MonEtiquette
I
Invité
Rating: 1 out of 5
I did not receive the order
Translated reviews
Response from Petit-Fernand
Hello Jennifer, we have just sent you an email to help you. It's about a delivery problem with the postal service. Please don't hesitate to get back to us within the day. See you soon, Sandra C-MonEtiquette
I
Invité
Rating: 1 out of 5
I have not yet received the package
Translated reviews
Response from Petit-Fernand
Good morning Martina, we are sorry to hear about this delay on the part of the postal service. We have contacted you to propose a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
A
A.C.
Rating: 1 out of 5
I NEVER GOT THE ORDER
Translated reviews
Response from Petit-Fernand
Good morning Alessandra, we apologize for this shipping anomaly by the postal service. We have contacted you by phone to propose a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
L
Leani
Rating: 4 out of 5
Love the personalisation Good price. Delivery took a bit longer than expected, but nothing crazy.
I
Invité
Rating: 1 out of 5
The stickers were far too big and I received two different ones in one booklet. It was very impractical as I wanted to give one name as a gift. It looked silly.
Translated reviews
Response from Petit-Fernand
We are sorry to hear that your order did not meet your expectations. There are smaller labels available in mini format, that would probably have been the best for you. We would love to find out more details to see how we can resolve this issue for you by getting in touch with you via the email. LG, Ana
M
Marie Pottier
Rating: 4 out of 5
Very satisfied with my order. Nice and fast I recommend
Translated reviews
I
Invité
Rating: 3 out of 5
The labels are great. My first delivery was probably lost at the post office. Instead of checking this directly when I asked, I was told to use the link to track my shipment. However, I had already stated in my inquiry that the link was not working. Not ideal customer service. I had to write 5 emails before they took care of my problem and looked into it.
Translated reviews
Response from Petit-Fernand
We are very sorry for the first shipment that the order was lost by the post office. Unfortunately, the post office has a problem on their side, which is why the tracking link did not work. We cannot influence our partner and we have then sent the labels at our expense. We would like to be contacted for more information about this. We wish you a nice day. LG, Elise
R
Romane Gohaud
Rating: 4 out of 5
Good quality labels! Top design! Good experience, I'd do it again!
Translated reviews
S
Séverine Turpin
Rating: 4 out of 5
Perfect results, I'm delighted
Translated reviews
C
Cindy
Rating: 4 out of 5
Fast and accurate delivery
Translated reviews
L
Lorraine
Rating: 1 out of 5
I ordered my labels on July 5, here we are on July 20 and still nothing. I ordered them specifically for the kids' camp and I still haven't received them. As a result, my kids left for camp today without tags on their clothes. Not satisfied.
Translated reviews
Response from Petit-Fernand
Hello, I have just contacted you by email to find a solution that might suit you. We're here to help! The C-MonEtiquette team
I
Invité
Rating: 4 out of 5
The first order I took for my 2 children. This year my son has grown up and no longer wants them, but I ordered them for my daughter. The only thing to say is that the label doesn't stick completely to the felt-tip pens or pencils, but it's still good all year round. (The edges don't stick, the middle does).
Translated reviews
Response from Petit-Fernand
Thank you for your feedback. It's true that 1-line labels are not suitable for pens and pencils. On the other hand, the "mini" size labels are made for them! Don't hesitate to contact us directly by e-mail at [email protected] to make sure you get the right labels! Have a nice day? Luce C-MonEtiquette
C
Client
Rating: 4 out of 5
I've been ordering my back-to-school labels for 4 years now and I'm always satisfied!
Translated reviews
C
Cynagith
Rating: 1 out of 5
The delivery times are quite long, the order was shipped on 08/07/2023 and it is now 20/07/2023 and I still haven't received anything!
Translated reviews
Response from Petit-Fernand
Following our telephone conversation, I can confirm that your order has been put back into production and will be reshipped to you as soon as possible! Thank you for your understanding. Have a nice day? Luce C-MonEtiquette
J
Jessica Bolnet
Rating: 4 out of 5
Nice label, fast delivery. Not tried yet
Translated reviews
E
elisabeth payen
Rating: 4 out of 5
SPEED OF DELIVERY
Translated reviews
A
Anne Duhautpas
Rating: 3 out of 5
I like the labels, but the children's bottles don't have very good stoppers. The original caps were broken, so I recommended two new ones a year ago. Unfortunately, the caps didn't close. I asked for new ones, they confirmed it, but both caps were lost in shipping apparently... Now, a year later, I've recommended the same stoppers again, as we like gourds, but I'm afraid they won't last long. It's a shame...
Translated reviews
Response from Petit-Fernand
Hello Anne, We are sorry that you are not entirely satisfied with our products. Please don't hesitate to contact our customer service department ([email protected]) so that we can find a solution for you, including our screw caps! We'll be happy to help. Have a nice day? Luce C-MonEtiquette
I
Invité
Rating: 4 out of 5
Very good, only better quality before?
Translated reviews
A
Amandine Granier
Rating: 4 out of 5
Order as expected.
Translated reviews
I
Invité
Rating: 4 out of 5
Product as always in order. Too bad that only limited colors are selectable for the font
Translated reviews
Response from Petit-Fernand
Hello Andreas, thank you for your order and your review. We have contacted you to have details about it and to pass on your comments to our teams. We wish you a good day. Elise, EsIstMeins
V
Valentina B.
Rating: 4 out of 5
Beautiful graphics. Very timely delivery
Translated reviews
Response from Petit-Fernand
Good morning Valentina, we are glad you are satisfied with our products.??? We hope to see you back on our site soon!? Alessio, Petit-Fernand
I
Invité
Rating: 4 out of 5
Well, I order very often.
Translated reviews
G
Guyliane RAHIR
Rating: 3 out of 5
Label very good, but I ordered 2 packs for 2 different kids and the 2 packs are mixed up. Sometimes in one and sometimes in the other. When we put the same color labels for 2 boys. Guaranteed waste of time! I'm going to unhook everything and redo it, but hey...
Translated reviews
Response from Petit-Fernand
Following our telephone call, I would like to thank you once again for this feedback and we have passed it on so that this does not happen again! Thank you for your understanding. Have a nice day? The C-MonEtiquette team
T
Tess
Rating: 4 out of 5
Positive points: easy customization and fast shipping Negative points: payment method. I have vouchers from my company. These vouchers are considered as promotional vouchers and therefore cannot be combined. This forces me to make 3 separate purchases with 3 shipping charges instead of one.
Translated reviews
S
Stephanie Cheron
Rating: 4 out of 5
Fast, efficient delivery
Translated reviews
L
Laetitia Le gal
Rating: 4 out of 5
Order received quickly! Meets my expectations!
Translated reviews
We use cookies for audience measurement and improving user experience.