The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Delivered a week after the order, when I didn't need it!
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Response from Petit-Fernand
Good morning Marta, we are very sorry for this delivery anomaly on the part of the Post Office. Have a nice day, Camille Petit-Fernand
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Invité
Rating: 4 out of 5
Very good, I really like the product, but they take a long time to ship.
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Response from Petit-Fernand
Hello, Thank you for your message :) We're sorry it took you so long to receive it. Camille Petit-Fernand
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Krol
Rating: 4 out of 5
Easy and accessible site... sufficient choice
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Claudia N.
Rating: 4 out of 5
the site is full of choices for every taste. placing the order is easy and fast, delivery always on time
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Response from Petit-Fernand
Good morning Claudia, we thank you for your review.? We hope to see you again soon!!! Alessio, Petit-Fernand
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Susanne
Rating: 4 out of 5
Super nice stickers fast delivery
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Response from Petit-Fernand
Thank you very much for your kind review. Have a nice day. Elise, ItIsMine
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Invité
Rating: 1 out of 5
Product never arrived in post!
Response from Petit-Fernand
Hello Mairead, we are very sorry to hear you are not satisfyed with your order. We have contacted you via email so we can discuss this matter further and find a positive solution. Kind regards, Jessica, Petit-Fernand
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sophie
Rating: 3 out of 5
disappointed, I tried another brand last year which is much better, more pleasant and above all cheaper with better quality, I won't be coming back to you.
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Response from Petit-Fernand
Hi Sophie, we're sorry our products didn't meet your expectations. Have a nice day, Camille C-MonEtiquette
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TheHomer565
Rating: 4 out of 5
Everything is fine, unfortunately shipping takes a bit long.
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Response from Petit-Fernand
Hello Thomas, thank you very much for your order and your review. We are sorry that the delivery time took quite a long time. Have a nice day. Elise, EsIstMeins
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Amélie Morin
Rating: 4 out of 5
I love the concept of stickers on clothes. Now choosing a pattern around the edges doesn't do much good as half of it is cut off and I find that a bit of a shame.
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Catherine B.
Rating: 3 out of 5
Took a long time for then to be delivered They were also alot smaller than I was expecting overall was a bit disappointed Clear labels but not what I was after
Response from Petit-Fernand
Hello Catherine, we are very sorry to hear your order took some time to get to you and that you were subsequently disappointed with your labels. We have contacted you via email regarding this matter. Kind regards, Jessica, Petit-Fernand
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Invité
Rating: 1 out of 5
I have not received my order and I ordered it 20 working days ago.
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Response from Petit-Fernand
Good morning Nathalie, we have sent you an email to help you. Have a nice day, Camille Petit-Fernand
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JungenMama
Rating: 4 out of 5
Fast delivery, good quality.
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Response from Petit-Fernand
Hello, thank you very much for this great review. Have a nice day. Elise, EsIstMeins
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frederic soulier
Rating: 4 out of 5
I had already ordered as I was pleased and recommended other products.
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Response from Petit-Fernand
Hello Frederic, thank you for your confidence! Good day, Camille C-MonEtiquette
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Invité
Rating: 4 out of 5
Easy-to-use labels
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Farjon Vanessa yael
Rating: 4 out of 5
The labels are very pretty L shipment takes a little while
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Invité
Rating: 4 out of 5
Very satisfied with the product. Thank you quality, speed
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Angélique
Rating: 3 out of 5
It's useful to be able to buy a bottle stopper on its own. Unacceptable to have a compulsory minimum order. It encourages people to buy without needing to (for my part, I was 1 euro short of the minimum). The bottles are beautiful, that's for sure. On the other hand, at the slightest impact, the enamel splinters, which is normal, but it's a shame for items intended for children not to have a more suitable coating. Fast delivery.
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Response from Petit-Fernand
Hello Angélique, thank you for your message which helps us to improve our services. Have a nice day, Camille C-MonEtiquette
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Caroline
Rating: 1 out of 5
Order not received. No response when trying to contact
Response from Petit-Fernand
Hello Caroline, following our email conversation, we have now manufactured your order again and it will be given to the postal services within 48 hours ?? We wish you good reception of your order and remain here to help should you require any further information. Kind regards, Jessica, Petit-Fernand
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Aurélie PARENT
Rating: 4 out of 5
Clothing and object labels. Great patterned background for the minis, as no icon is possible! It's a real eye-catcher!
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TESSERG
Rating: 3 out of 5
The water bottles and lunch boxes are very pretty, but I'm disappointed that the drawings and the name are stickers. My daughter already has a friend who has started taking them off. Otherwise, fast delivery, well packaged.
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Response from Petit-Fernand
Hi Wendy, we're sorry our product didn't meet your expectations. Please come back to us if the sticker on your daughter's lunchbox comes off. Good day, Camille C-MonEtiquette
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Hans-Georg
Rating: 4 out of 5
Good quality and fast delivery at a good price. Ordering was very easy. Thank you very much.
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Response from Petit-Fernand
We are delighted that our articles have met your expectations! Have a nice day. Elise, ItIsMine
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amanda granier
Rating: 4 out of 5
Fast delivery, perfect packaging and satisfactory products. The gourd is already broken. The stopper is not suitable for children and breaks at the first drop. A pity because the design and personalization are very good.
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Invité
Rating: 1 out of 5
Bad. Lack of information. I have not received the product yet.
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Response from Petit-Fernand
Good afternoon Loreto, we have sent you an email to help you. Best regards, Camille Petit-Fernand
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Maria
Rating: 1 out of 5
I have not received my order. Please give me a contact telephone number to try to reach you. Thank you
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Response from Petit-Fernand
Good morning Maria, We have sent you an email to help you. Have a nice day, Camille Petit-Fernand
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Cécile Mai
Rating: 4 out of 5
Hello, overall I am satisfied with my order. I was a little disappointed, however, because the pattern and writing I chose didn't really bring out my son's first and last names (vague blue and white patterns with white writing). It looked better on the screen. I'll be more vigilant on this point in the future. Nevertheless, on a positive note, I'd say it was a good experience, delivery was fast and the designs are pretty.
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Nathalie
Rating: 4 out of 5
Very intuitive! Would just benefit from more "pre-teen" designs to satisfy our fast-growing children...
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Guest
Rating: 4 out of 5
This time very satisfied with the delivery time! I had chosen tracked delivery so as not to have to deal with the problems of my last order.
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Invité
Rating: 4 out of 5
I'm a big fan of these labels, but my last order had a small flaw: the labels in the last lines on each page of the notebook weren't completely pre-cut. This made it difficult to remove them. Usually no problem!
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Valeria C.
Rating: 4 out of 5
I have already used your labels both adhesive and thermo adhesive labels . They are very cute my baby likes them and they have a good hold.
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Invité
Rating: 4 out of 5
1/ distribution via the post office with daily mail 2/ responsiveness and rapid response to questions by e-mail
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Mymska C
Rating: 4 out of 5
I bought labels quite late and in 3 days I had them delivered.
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Sabrina
Rating: 4 out of 5
Very fast shipping! The label seems to be of good quality. Not yet fused, to see if it holds up to washing.
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Virginie
Rating: 4 out of 5
Super quality Wide choice of icons
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Céline
Rating: 4 out of 5
As usual fast delivery and very nice labels
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Invité
Rating: 1 out of 5
Nothing to say about the product, which I know well, but the order just didn't arrive.
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Response from Petit-Fernand
Hello Marie Hélène, following our telephone conversation yesterday, we can confirm that the refund has been made. Have a nice day, Sandra C-MonEtiquette
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Paula Bello
Rating: 1 out of 5
Fatal express order. Delivered late. Product fine, as always.
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Response from Petit-Fernand
Good morning Paula, thank you very much for trusting us. We apologize for the delay of Seur. We have refunded the shipping costs. Good morning, Sandra Petit-Fernand
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Xisca
Rating: 1 out of 5
I paid the €9.5 express delivery because I needed it urgently to mark my son's clothes before going camping and it took more than 7 days. It did not arrive on time and I had to look for an alternative. I wrote to claim at least the return of the express delivery and they didn't even answer me.
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Response from Petit-Fernand
Good afternoon Francisca, We are very sorry for this situation. We have sent you an email as soon as we read your message. Have a nice day, Camille Petit-Fernand
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Laure Albertini
Rating: 1 out of 5
The delivery I paid 9eutos for chrono and they took several days to deliver to me.
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Response from Petit-Fernand
Hi Laure, we have just refunded you the 9.50 euros for the late delivery by chronopost. Have a nice day, Sandra C-MonEtiquette
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CFM
Rating: 1 out of 5
A pack of 150 labels per child with only 20 iron-on labels and 40 adhesive labels that can't be used because the initials of the family name are missing. Expensive for the use to which they will be put. As a result, I'm going to have to recommend a competitor this time. What's more, the children's names are mixed up in the booklets, which is not at all practical. Jen had ordered several times before but I won't do it again.
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Response from Petit-Fernand
Hello Charlotte, we have contacted you by email to help you. Have a nice day, Sandra C-MonEtiquette
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Virginie Everard
Rating: 4 out of 5
I ordered clothing labels and object labels, and I'm very satisfied.
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