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B
Rating: 4 out of 5
Already ordered for my son's first school year. So satisfied that I repeated the order for his second.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 930 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 3 and 4 stars
Reset filtersS
Rating: 4 out of 5
Great product, customer support however not received...I had sent an email but no one ever responded
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I
Rating: 4 out of 5
Satisfactory product Responsive customer service
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C
Rating: 3 out of 5
I'm disappointed, it's been 2 times I've ordered from you and 2 times I've received iron-on labels when I wanted stickers.
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Response from Petit-Fernand
Hello Florence, you do indeed have iron-on labels for clothing on your order. Unfortunately, you made a mistake when placing your order. I've just sent you the invoice with the details. Good day, Sandra C-MonEtiquette
F
Rating: 4 out of 5
Fairly ideal kit for a summer camp, but I find there are too many adhesive labels for objects and not enough iron-on labels for clothes. We'll see when we get back from camp how many labels will have lasted / how many clothes will have disappeared...
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M
Rating: 4 out of 5
The labels are of very good quality but sometimes a little hard to remove from their place on the plate.
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A
Rating: 4 out of 5
I've been a customer for 3 years and have always been satisfied with my orders. The heat-seal labels in particular are varied and easy to apply. I'm getting married in 2024, so I normally plan to buy envelope labels from this site.
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J
Rating: 4 out of 5
Useful stick on product that doesn't require ironing.Easy to order. Despatch could have been faster
L
Rating: 1 out of 5
Still nothing!
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Response from Petit-Fernand
Hello Lea, we've received your message and we've just replied. We hope to find a solution for you very soon. Have a nice day, Sandra C-MonEtiquette
A
Rating: 4 out of 5
The labels seem to be of good quality, to be seen over time. Well presented, easy to use. However, I ordered 2 packs, one of which had the greaseproof paper but not the other. In addition, I would have liked to have been able to choose the type of label repair.
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J
Rating: 4 out of 5
Very nice labels Long delivery time
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A
Rating: 4 out of 5
Top label but delivery takes too long
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I
Rating: 3 out of 5
The producer was very good, but it took more than 10 days to arrive.
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Response from Petit-Fernand
Hi Irene, we apologize for this delivery anomaly. For anything you need, please do not hesitate to write to us. Good day, Sandra Petit-Fernand
M
Rating: 1 out of 5
The express courier service takes much longer than the website indicates. After making payment as express shipping, the labels arrived after our son left for camp. Two days after the promised date.
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Response from Petit-Fernand
Good morning Maria, we have just refunded the express shipping costs. Seur should have delivered your order in 48 hours. We apologize for the delay. Good morning, Sandra Petit-Fernand
A
Rating: 4 out of 5
Good price and workmanship
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Response from Petit-Fernand
Thank you for your review, which we are very pleased about. We wish you a wonderful day. Elise, EsIstMeins
I
Rating: 4 out of 5
I am very satisfied
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Response from Petit-Fernand
Thank you very much for this review! We wish you a wonderful day. Elise IsMine
A
Rating: 1 out of 5
surely the mistake was mine in not choosing tracked shipping but I didn't receive the labels so I don't know how they are. I gave you 20 euros and I regret it
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Response from Petit-Fernand
Good morning Alessandra, we are sorry for this shipping anomaly by the postal service. We have sent you an email to find a solution to this inconvenience. Good day Alessio, Petit-Fernand
I
Rating: 1 out of 5
Not yet received the package
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Response from Petit-Fernand
Hello Céline, I've just contacted you by email to check your address and suggest a solution. Your order should have arrived several days ago. I am waiting for your reply to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette
V
Rating: 4 out of 5
The only drawback is that the labels don't always stay on after ironing, which I find very unfortunate.
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A
Rating: 1 out of 5
I never received my order or even a reply to my emails. However, my account has been debited...
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Response from Petit-Fernand
Hello Anne Lise, I'm sorry for you because we have sent you an email informing you that your order has been returned to us by La Poste due to an address error. We invite you to contact us by phone or email in order to help you. Have a nice day, Sandra C-MonEtiquette
C
Rating: 4 out of 5
Quality products, but I didn't expect the labels to be so "big". The instructions for use on the bottle say not to leave the bottle within the reach of children, even though these are children's bottles. I don't really understand. And the operation of the stopper also seems complicated to me for a child.
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V
Rating: 4 out of 5
solid, but bottle stopper a little fragile I bought 5 lunchboxes and 5 bottles (in two instalments) for my grandchildren
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L
Rating: 4 out of 5
I am very satisfied with the products. Only this time I was disappointed with the implementation. I ordered 3 products. 2 of the same and one different. And this time everything is mixed up in the booklets with the labels
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Response from Petit-Fernand
Dear Lena, Thank you for your new order. We are sorry if the labels were mixed up due to human error. We will make sure that this does not happen again. If you have any other question or suggestion, please contact our customer service and we will be happy to help!
B
Rating: 3 out of 5
I have been buying your clothing stickers for years, I think the quality has decreased in the last purchase, several stickers peeled off after the first wash, I have garments with stickers from 4 years ago and many washes and they are perfect, but these last ones are not the same quality.
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Response from Petit-Fernand
Good afternoon Beatriz, We have just sent you an email to help you. Best regards, Camille Petit-Fernand
C
Rating: 1 out of 5
Unfortunately I can't comment on the quality of the products or their use, as I still haven't received my order. My order was shipped on June 16, today is July 4 and I still haven't received it. I'm a bit sad because I've only heard good things about this site.
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Response from Petit-Fernand
Hello Cindy, I have just contacted you by email in order to help you as soon as possible. We are available by phone from 9am to 5pm if you prefer. Have a nice day, Sandra C-MonEtiquette
C
Rating: 4 out of 5
Practical, colorful labels. The pack contains various designs for all occasions. The labels are dishwasher and cleaning resistant. Two small drawbacks: I didn't find exactly the same background color for my daughter's label when I redid it. And on my last order, delivery times were longer than usual.
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C
Rating: 4 out of 5
Fast, accurate delivery of self-adhesive labels, which save time compared to sewing a keychain.
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I
Rating: 4 out of 5
I'm really happy with mi' experience with c-mon etiquette, simple and easy order, fast delivery, nothing to complain about!!!
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A
Rating: 4 out of 5
I'm delighted with the visuals, we haven't yet tested the labels, but the bentos have been tested and approved by both children and mom!
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C
Rating: 4 out of 5
Shipping took a long time
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Response from Petit-Fernand
Dear Christine. Thank you for your order! We are sorry if the mail takes longer than usual. Deutsche Post usually delivers within 2-6 working days! We hope you like your labels!
S
Rating: 3 out of 5
I'm happy with the result, but disappointed that there aren't more letters to choose from. For compound names it's disturbing. I had to put them in a different direction so that everything could be printed. As a result, instead of the first name, I only have half of the compound name.
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Response from Petit-Fernand
Hello Sabrina, we have taken your message into account, and hope to improve our services to better satisfy you. Good day, Sandra C-MonEtiquette
D
Rating: 4 out of 5
Fast, beautiful labels. Only problem (only encountered in last order) labels were not well pre-cut so they came off hard. Overall, I recommend
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I
Rating: 1 out of 5
I never got my order home
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Response from Petit-Fernand
Good morning Chiara, we are sorry to hear about this shipping anomaly by postal services. I will contact you to find a solution to this inconvenience. Good day Alessio, Petit-Fernand
I
Rating: 4 out of 5
Good quality
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N
Rating: 3 out of 5
Very long delivery time and outrageous prices. I ordered stickers for shoes. I was told 10 would arrive. However, 5 pairs of stickers actually arrived. This information is misleading. It makes no sense to use them individually! So it's 1.20 euros per pair of shoes. For stickers! I cannot yet judge the quality.
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Response from Petit-Fernand
Hello Nadia , We apologize for this inconvenience. The delivery time is between 3 to 10 working days. For an order of 10 pieces, it is actually 5 pairs. We will get in touch with you to find more details about this incident.
C
Rating: 4 out of 5
Received quickly but disappointed by the quality of the product
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A
Rating: 3 out of 5
The product takes quite a long time to arrive, I paid for the service with tracking but was informed only until the product was already in production and that there were delays due to other issues. I would suggest more communication, if only to say that it will take even longer.
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Response from Petit-Fernand
Good morning Alejandra, we apologize for this delay. Best regards, Camille Petit-Fernand
V
Rating: 4 out of 5
Easy ordering and fast delivery
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A
Rating: 4 out of 5
I'm happy with my purchase, everything went well until I paid by PayPal, at which point I got scared because it wasn't "c monetiquette" that appeared on the payment but Emma. So until I received my parcel I wondered whether I was going to receive it or whether it was someone called "Emma" who had cashed my payment ????
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I
Rating: 4 out of 5
super label for my son for his first day of kindergarten thank you
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