The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
My order was delivered too late, and this was not specified when I ordered.
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Response from Petit-Fernand
Hello Johanna, the green letter is delivered between 2 and 6 working days. We're sorry if it took longer. Have a nice day, Sandra C-MonEtiquette
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Piron Aude
Rating: 1 out of 5
I still have not received my order placed on 16/03/2023
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Response from Petit-Fernand
Hello Aude, we are surprised because your order was due to be delivered around 29/03 . We have just contacted you by email to help you find a solution. Have a nice day, Sandra C-MonEtiquette
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Dédé
Rating: 1 out of 5
I was planning to make a gift for a colleague, with a personalized motif, all paid for, unfortunately reimbursed. For one reason or another. I reordered, but unfortunately not with the motif I wanted, which is a shame.
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Response from Petit-Fernand
Hello David, we're sorry to read your review. We invite you to contact us by phone so that we can help you. Good day, Sandra C-MonEtiquette
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Invité
Rating: 4 out of 5
I'm always delighted with these products, but I've noticed that for some time now it's been much more difficult to remove them from the sheet.
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DANIELLE LEPORE
Rating: 4 out of 5
This is the third time I've ordered them. My granddaughter Julia Lepore used to order them and I wanted to do it, but the last ones I ordered were too long.
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Invité
Rating: 1 out of 5
I'm very disappointed, I still haven't received my labels, 15 days after I ordered them....??????
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Response from Petit-Fernand
Hello, we just left you a voicemail to help you as soon as possible :) Sandra C-MonEtiquette
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Laurene Charpentier
Rating: 1 out of 5
The cap is defective and leaking!
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Response from Petit-Fernand
Hello Laurene, we have just contacted you by email to provide a solution to your request. We apologize for this quality anomaly. See you soon, Sandra C-MonEtiquette
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Invité
Rating: 3 out of 5
I received my labels and another child's board. Very fast shipping and confirmed products
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Response from Petit-Fernand
Hello Marie, we have contacted you by email to get information about the other order received by mistake. Have a nice day, Sandra C-MonEtiquette
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Alexandra Deforge
Rating: 4 out of 5
Very practical and pretty self-adhesive labels to distinguish the clothes of my two boys who are the same size! Unfortunately, some labels get lost in the washing machine, but I'd still recommend them.
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Verger
Rating: 4 out of 5
Impeccable self-adhesive labels to put on children's things when they travel.
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Invité
Rating: 4 out of 5
Excellent product, I am very satisfied with your services. Thank you
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Invité
Rating: 1 out of 5
A little disappointed I did not expect it I think quond stuck with the iron
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Response from Petit-Fernand
Hello and sorry there was a misunderstanding about the type of labels :( You had indeed ordered self-adhesive labels - they stick on the care labels of the clothes. If you have any questions, please don't hesitate to contact us! Have a nice day!
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Large
Rating: 4 out of 5
Great labels, the booklet is really practical and the little extra stickers are great for kids. Delivery a little long for my taste and some of the labels come off from time to time.
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Pedro Antonio
Rating: 1 out of 5
Poor quality labels, they crack when ironed, and peel off even before the first wash. False information that they can withstand up to 90° degrees in the washing machine, as they peel off even before the garment gets wet. Not recommended at all! I have asked them for a refund of my order, and they will send me others, which will be just as bad as the ones I received.
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Response from Petit-Fernand
Hello Pedro Antonio, we are very surprised by your message. We recommend you to contact our customer service department to help you. Hello, Sandra Petit-Fernand
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rita cabezas
Rating: 4 out of 5
It is not the first time I order, I like them, they are of good quality, I have 2 girls and they are very useful, the only thing I could say bad is that this time they took longer than usual to arrive.
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Invité
Rating: 1 out of 5
I still haven't received my order; it's been 3 weeks since I ordered. I'm told it's fast; in a few days I'm disappointed; it was urgent and I needed it quickly. But the site doesn't keep its promises. I won't order again!
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Response from Petit-Fernand
Hi Julie, we've just contacted you by email to help you, as the envelope was supposed to be delivered by the Post Office a week ago. I remain available to help you as soon as possible. Our apologies for this delivery anomaly. Have a nice day, Sandra C-MonEtiquette
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Alba del Rey Closa
Rating: 4 out of 5
The labels are very cute, but they don't stick very well to the garments, they are already peeling off after the first wash.
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Kunde
Rating: 4 out of 5
Super fast processing and delivery The product is expandable in terms of adhesive and adhesion to textiles
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Response from Petit-Fernand
Thank you for the review!
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Julie
Rating: 4 out of 5
The choice of formats and the aesthetics of the labels are interesting. The price is attractive. On the other hand, I find the delivery time a little long (4 working days).
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MaPhi
Rating: 3 out of 5
Beautiful labels that hold up well. I love the thin mini-labels. Green question: why just 10 labels on a huge white self-adhesive page. Wouldn't there be a way to save all that sticky stuff we print?
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Response from Petit-Fernand
Hi Marie, we're delighted to read all our customers' suggestions and we take them very seriously :) Today, technically we are not able to print all the labels on the same page. However, even if you choose different types of labels, they will be collected in the same checkbook to limit waste. Have a nice day, Sandra C-MonEtiquette
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CHARLENE SILVA-DEVEAUX
Rating: 4 out of 5
Very happy but delivery a little late.
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sév
Rating: 4 out of 5
I received another person's order by mistake. C-monEtiquette responded quickly and returned my order. Thank you for your promptness. The labels were as shown on the website.
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Ann' Lo
Rating: 4 out of 5
I bought a special school trip pack. I was afraid I wouldn't have enough labels, but I had more than I expected. The heat-stick labels are super easy to use. I really enjoyed using them. I wouldn't hesitate to order your customizable labels again.
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Josiane
Rating: 3 out of 5
I placed 2 orders for labels. The first was perfect, but in the second the labels were very badly pre-cut and therefore difficult to use. Several could not be used. I would hesitate to recommend
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Response from Petit-Fernand
Hello Josiane, We are surprised to read your message, because it is indeed a technical fault. I have just contacted you by email to find a solution together. Good day, Sandra C-MonEtiquette
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Antonia
Rating: 1 out of 5
I have not received the order
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Response from Petit-Fernand
Hello Antonia, our customer service has just contacted you by email in order to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette
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Luni Angel
Rating: 4 out of 5
The personalized gourd I picked up for my son is the envy of many, it's top notch. The self-adhesive labels I took for clothes and objects are superb, but I've had some peeling off. I applied the stickers to the recommended surfaces (clothing labels, not the material of the garment) and put them in the washing machine 24 hours after sticking them, but they didn't all stick. As for the labels on objects, I'll have to see if they hold up after several washes in the dishwasher, but for the time being, they seem to be holding up? in short, I can't complain, it's a good buy.
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Émeline
Rating: 4 out of 5
Perfect labels. Order as expected. Delivery on time. One small drawback. A problem with the stamps on the first three sheets, so they escape from the booklet. Quality labels. This is my 3rd order in 3 years and I'm always satisfied.
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chiara P.
Rating: 4 out of 5
Always very fast deliveries and quality products. The cost of some products, such as bags, is a bit high compared to the size, however, they are always made with care.
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Mme stephanie ynesta
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Thank you for your availability by phone. We are sincerely sorry for this delivery anomaly. Have a nice day Stephanie, Sandra C-MonEtiquette
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Vera Luis
Rating: 3 out of 5
The labels work very well, but the self-adhesive labels for clothes come off in the first wash.
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Response from Petit-Fernand
Hi Vera, I've just contacted you by email to help you find a solution together. Have a nice day, Sandra C-MonEtiquette
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Pascucci
Rating: 1 out of 5
Order shipped on 9.03.2023 still nothing received as of 23.03.2023 .
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Response from Petit-Fernand
Hello Maeva, a message was sent to you yesterday concerning the return of your order. We are very sorry about this delivery anomaly with La Poste and hope your order will arrive soon :) Have a nice day, Sandra C-MonEtiquette
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laetitia
Rating: 4 out of 5
Labels as beautiful as ever, but long lead times
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Marie
Rating: 3 out of 5
The labels ordered are as described, but the delivery time is far too long, and no information is given on this subject. If I had known about this delay, I would not have ordered from this site.
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Response from Petit-Fernand
Hello Marie, we're sorry to read your message about the late delivery. We have different delivery methods, and delivery times vary according to your choice. Have a lovely day, Sandra C-MonEtiquette
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María José
Rating: 4 out of 5
It fulfills its function and are beautiful, so far I have washed the clothes with the labels a few times, it remains to be seen if they hold enough washings
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Response from Petit-Fernand
Good morning Maria Jose, thank you for your message :) Our garment labels are machine washable and tumble dryer safe. Have a nice day, Sandra Petit-Fernand
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IP
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hi Iria, We have just sent you an email to help you with the tracking of your order. It is true that it should have arrived by now. We will help you as soon as possible :) Good morning, Sandra Petit-Fernand
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Jessica
Rating: 1 out of 5
I still haven't received anything as of today, March 21, 2023, order placed I think on December 27!
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Response from Petit-Fernand
Good morning Jessica, I am sorry you did not receive your order. This must be an anomaly. I have sent you an email so that we can bring you a solution. Have a good day. Margaret
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Marion
Rating: 4 out of 5
Cool products
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voit
Rating: 4 out of 5
Easy to order. Received simply by post, perfect. Very easy to use.
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PAOLA
Rating: 4 out of 5
This is not the first time I have ordered your labels. I also ordered them to give as gifts to my friends. They are really useful and original. I took advantage of free shipping so also a great price.
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Kunde
Rating: 4 out of 5
This was my second order. Everything as described, the labels stick perfectly. On clothes, dishes, shoes, bags... You can still remove them without leaving any residue. I just had to wait a little longer for delivery this time.
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Response from Petit-Fernand
Thank you for your feedback! We are pleased to hear about your positive experience. Be careful not to use your clothing labels over items as they can peel off. Sorry if the post took a little longer than usual.
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