Customer reviews of Petit-Fernand

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Sandro Z.

Rating: 3 out of 5

Published on 19/03/2023 à 10h24

Hello, have now tried the new stickers and unfortunately have to say that after washing all the stickers are washed off. I wanted to ask if they could be replaced. I'm going to try different ones because I have so much to do with 3 children and new stickers after every wash is not an option. I've had some from Amazon on my clothes for 6 months and they still hold. MfG

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Response from Petit-Fernand Published on 20/03/2023

Hello Sandro, thank you for your review. I believe you applied the labels incorrectly, which is why the labels started to peel off. We will contact you by email to find out more details and offer you a solution. MFG, Ana

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Dina L.

Rating: 3 out of 5

Published on 17/03/2023 à 18h49

I expected it to be printed on fabric or at least a more durable material than paper. It is a simple label that can be found in any stationery store. It must be said, however, that the customer service department promptly stepped in to resolve my concerns.

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Response from Petit-Fernand Published on 20/03/2023

Good morning Dina, I hope you are satisfied with the solution proposed by phone. We remain at your disposal for any other concerns or questions. Good day. Margaret

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Invité

Rating: 4 out of 5

Published on 17/03/2023 à 13h56

The product corresponds to my expectations and the description is accurate.

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estelle rouan

Rating: 1 out of 5

Published on 17/03/2023 à 10h29

Very disappointed I ordered 2 wooden luggage tags for my children. The tags are correct (18euros) but the fasteners are two pieces of string that will obviously never hold and do not allow the tags to be moved to other bags once attached.

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Response from Petit-Fernand Published on 20/03/2023

Hello Estelle, we're sorry our products didn't meet your expectations. Have a nice day, Sandra - CMonEtiquette

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Cécile Vandenbroucke

Rating: 4 out of 5

Published on 17/03/2023 à 05h04

Very satisfied with the labels.

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Invité

Rating: 4 out of 5

Published on 16/03/2023 à 18h55

Nice site and easy to create

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Invité

Rating: 4 out of 5

Published on 16/03/2023 à 14h43

Had a problem with the shipment and it took a long time for the labels to arrive but as soon as I contacted them they found a solution and the attention was very good. Thank you!

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Super faire-part

Rating: 4 out of 5

Published on 16/03/2023 à 12h13

Very reactive customer service who returned the labels as they should have been after a printing problem. I would recommend

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Sandrine D

Rating: 4 out of 5

Published on 16/03/2023 à 10h56

Excellent, friendly customer service. Selling lunchbox parts is a great idea!

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Eichler

Rating: 4 out of 5

Published on 16/03/2023 à 09h07

With the first order the delivery somehow didn't work out (postal strike), then I tried again and the goods arrived within 2 days, the labels are just great.

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Sandy

Rating: 3 out of 5

Published on 15/03/2023 à 16h50

To be honest, I didn't realize that there are only 30 stickers for the price. Unfortunately, I think it's quite expensive. Unfortunately, I can't say whether the stickers will last when washed.

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Response from Petit-Fernand Published on 16/03/2023

Hi Sandy, thank you for the review. You have indeed ordered 30 labels for a total price of 9 with free delivery. We hope you like the labels. Yours sincerely, Ana

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T.K.

Rating: 4 out of 5

Published on 14/03/2023 à 10h15

Fast delivery, good product

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G.

Rating: 3 out of 5

Published on 14/03/2023 à 07h22

I got the labels for kindergarten. They are made well, they are very nice. But the thermal ones don't look very wash resistant to me ??

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Response from Petit-Fernand Published on 14/03/2023

Dear GIusy, Thermoadhesive labels are designed to resist washing. I have sent you an email so that we can bring you a satisfactory solution to your problem. I wish you a good day. Margaret

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Isabelle

Rating: 4 out of 5

Published on 13/03/2023 à 17h10

very practical label, sticks well

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AURELIEN MICHEL FRANCOIS BERTEAU

Rating: 1 out of 5

Published on 13/03/2023 à 13h13

Order not received

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Response from Petit-Fernand Published on 14/03/2023

Hello Aurélien, we have just contacted you by email in order to help you with the follow-up of your order. Have a nice day, Sandra C-MonEtiquette

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Mlle DUBAIN Stephanie

Rating: 4 out of 5

Published on 13/03/2023 à 11h28

Fast and careful delivery. A little too much packaging though, which is a shame.

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Jacqui73

Rating: 3 out of 5

Published on 12/03/2023 à 20h11

The stickers are very nice. I ordered for two children. Unfortunately, the stickers were delivered in a booklet, which is a bit difficult as I wanted to give them away separately. Now I have to take the booklet apart and it no longer looks so nice. What a pity.

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Response from Petit-Fernand Published on 13/03/2023

Thank you for your feedback. We are sorry to hear that you did not like the way we send the labels. We send the small orders together for the environmentally friendly reason. Thank you for understanding. MFG, Ana

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Caroline

Rating: 4 out of 5

Published on 11/03/2023 à 11h20

Super beautiful label, but arrive very long ... fortunately arrive 2 weeks after shipment! Caroline

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Serena

Rating: 1 out of 5

Published on 10/03/2023 à 23h10

The labels have not arrived for 15 days no is not happy

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Response from Petit-Fernand Published on 13/03/2023

Hello Serena, we hope your order will arrive quickly by post. Have a nice day, Sandra C-MonEtiquette

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Jaja

Rating: 3 out of 5

Published on 10/03/2023 à 18h25

Iron-on labels are pretty but come off too quickly. Not suitable for wool or nylon.

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Response from Petit-Fernand Published on 13/03/2023

Hello Jacques, thank you for your phone call. We apologize for this quality anomaly. Good day, Sandra C-MonEtiquette

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Delphine Husson

Rating: 4 out of 5

Published on 10/03/2023 à 08h31

I received what I had ordered in good condition and quickly.

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Happy C.

Rating: 4 out of 5

Published on 09/03/2023 à 08h35

tout va bien, je préférerais des alphabets plus gras

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Invité

Rating: 4 out of 5

Published on 08/03/2023 à 20h38

????Very happy and good quality labels, I will be back.????

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Lilou

Rating: 4 out of 5

Published on 08/03/2023 à 13h39

Everything was perfect!

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Invité

Rating: 1 out of 5

Published on 08/03/2023 à 10h53

The smallest object labels are illegible... I chose the navy background with white waves. On the large ones, it's not a problem, but on the small ones, the waves stand out too much and you can't read the name!

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Response from Petit-Fernand Published on 10/03/2023

Hi Tracy, I've just left you a voicemail to help you. Have a lovely day, Sandra C-MonEtiquette

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ses

Rating: 3 out of 5

Published on 07/03/2023 à 18h04

Spare parts seem too expensive to me. Since you can buy similar bottles for the price of one of your caps, for example.

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Response from Petit-Fernand Published on 08/03/2023

Good morning Manuel, we have just sent you an email regarding your claim. Have a nice day, Sandra Petit-Fernand

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Invité

Rating: 1 out of 5

Published on 07/03/2023 à 11h34

The order never arrived

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Response from Petit-Fernand Published on 08/03/2023

Hello Séverine, an email has been sent to you to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette

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Invité

Rating: 1 out of 5

Published on 07/03/2023 à 10h36

I've been ordering for several years, and I'm disappointed with the quality this time, the labels don't peel off very well.

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Response from Petit-Fernand Published on 08/03/2023

Hello Audrey, an email has been sent to you to help you with this quality anomaly. Have a nice day :) Sandra C-MonEtiquette

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Giusy L.

Rating: 3 out of 5

Published on 07/03/2023 à 00h25

The name would have been better to be engraved as for the custom designs, I did not expect the 'sticker, the cap is very hard, the water bottle on the other hand is made well.

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Response from Petit-Fernand Published on 29/03/2023

Thank you for your feedback. We are sorry that you were not fully satisfied with our products.

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Morgane CHT

Rating: 1 out of 5

Published on 06/03/2023 à 14h05

Iron-on labels don't stick to all types of garments and go in the washing machine. The normal stickers are dishwasher safe. I am very, very disappointed with my first order from you.

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Response from Petit-Fernand Published on 06/03/2023

Hello Morgane, we tried to contact you by phone to help you with the labels. It's not normal for them to come off if the instructions are followed correctly. I assure you, we'll get back to you as soon as possible. All the best, Sandra C-MonEtiquette

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CORINNE GUEGAN

Rating: 4 out of 5

Published on 06/03/2023 à 13h24

Gourds quality materials respected colors However a defect on the smallest The one of my granddaughter ... in one place the unicorn ... missing ... or peeling off the pattern ... already Wash before use with clear water.... Disappointed .

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Response from Petit-Fernand Published on 06/03/2023

Hi Corinne, I've just left you a voicemail so that we can discuss this over the phone :) Good day, Sandra - C-MonEtiquette

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Valerie Bondanelli

Rating: 4 out of 5

Published on 06/03/2023 à 11h34

Unfortunately, I find the round stickers too large.

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customer

Rating: 4 out of 5

Published on 04/03/2023 à 09h50

Ordering was completely hassle-free. Fast delivery. As it is a first order, I have no experience with washing. But the labels make a good impression.

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Response from Petit-Fernand Published on 06/03/2023

Hello, thank you for ordering from us. The labels should hold up when washed and dried. If you have any problem with the labels, please contact customer service directly.

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Veronica

Rating: 4 out of 5

Published on 03/03/2023 à 19h43

Product quality great ,I have been sourcing from them for years. This year they sinned because my order was shipped to another customer,they quickly fixed it,but if they hadn't noticed maybe I would have never received my package

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Invité

Rating: 4 out of 5

Published on 03/03/2023 à 11h16

Cute labels, unfortunately many labels came off after the 1st wash.

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Response from Petit-Fernand Published on 06/03/2023

Hello, thank you for ordering from us. The labels should hold up when washed and dried. We will contact you by email for further details and to offer you a replacement.

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Invité

Rating: 4 out of 5

Published on 02/03/2023 à 20h33

A clear response after placing an order and an interesting reactivity

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María Luisa Mendoza Gálvez

Rating: 3 out of 5

Published on 02/03/2023 à 13h30

Cool designs and affordable prices. It takes too long to get home. On a positive note, it didn't take long to hear back from the team when I contacted them to find out about shipping.

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Response from Petit-Fernand Published on 03/03/2023

Thank you for sharing your opinion Maria Luisa. We hope that next time, the delivery will be faster. For anything you need, please write to us :) Sandra Petit- Fernand

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Noe

Rating: 3 out of 5

Published on 02/03/2023 à 11h19

They take 10 days to arrive and they say it will take 48 hours. The quality is very good but they take too long to arrive.

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Response from Petit-Fernand Published on 03/03/2023

We are sorry for the long delivery time with the post office. Thank you for your trust, Sandra Petit-Fernand

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Silvia

Rating: 1 out of 5

Published on 01/03/2023 à 15h32

I have not received my order

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Response from Petit-Fernand Published on 03/03/2023

Hello Silvia, it is true that you should have received it by now. Yesterday we contacted you to help you and resend it again for free :) Check your emails :) Good morning, Sandra Petit-Fernand

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J.

Rating: 4 out of 5

Published on 28/02/2023 à 14h00

Unfortunately, the order took longer than stated. The labels contained foreign stickers, but these were resent after a complaint.

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Response from Petit-Fernand Published on 01/03/2023

Hello J., thank you for your review. We apologize again for the error during production. Thank you for contacting our customer service to find a solution.