Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 813 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1, 3 and 4 stars

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P
Paola
Rating: 4 out of 5
This is not the first time I have ordered your labels. I also ordered them to give as gifts to my friends. They are really useful and original. I took advantage of free shipping so also a great price.
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Kunde
Rating: 4 out of 5
This was my second order. Everything as described, the labels stick perfectly. On clothes, dishes, shoes, bags... You can still remove them without leaving any residue. I just had to wait a little longer for delivery this time.
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Response from Petit-Fernand
Thank you for your feedback! We are pleased to hear about your positive experience. Be careful not to use your clothing labels over items as they can peel off. Sorry if the post took a little longer than usual.
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Sandro Z.
Rating: 3 out of 5
Hello, have now tried the new stickers and unfortunately have to say that after washing all the stickers are washed off. I wanted to ask if they could be replaced. I'm going to try different ones because I have so much to do with 3 children and new stickers after every wash is not an option. I've had some from Amazon on my clothes for 6 months and they still hold. MfG
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Response from Petit-Fernand
Hello Sandro, thank you for your review. I believe you applied the labels incorrectly, which is why the labels started to peel off. We will contact you by email to find out more details and offer you a solution. MFG, Ana
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Dina L.
Rating: 3 out of 5
I expected it to be printed on fabric or at least a more durable material than paper. It is a simple label that can be found in any stationery store. It must be said, however, that the customer service department promptly stepped in to resolve my concerns.
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Response from Petit-Fernand
Good morning Dina, I hope you are satisfied with the solution proposed by phone. We remain at your disposal for any other concerns or questions. Good day. Margaret
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Invité
Rating: 4 out of 5
The product corresponds to my expectations and the description is accurate.
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Estelle Rouan
Rating: 1 out of 5
Very disappointed I ordered 2 wooden luggage tags for my children. The tags are correct (18euros) but the fasteners are two pieces of string that will obviously never hold and do not allow the tags to be moved to other bags once attached.
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Response from Petit-Fernand
Hello Estelle, we're sorry our products didn't meet your expectations. Have a nice day, Sandra - CMonEtiquette
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Cécile Vandenbroucke
Rating: 4 out of 5
Very satisfied with the labels.
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Invité
Rating: 4 out of 5
Nice site and easy to create
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Invité
Rating: 4 out of 5
Had a problem with the shipment and it took a long time for the labels to arrive but as soon as I contacted them they found a solution and the attention was very good. Thank you!
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Super Faire-Part
Rating: 4 out of 5
Very reactive customer service who returned the labels as they should have been after a printing problem. I would recommend
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Sandrine D
Rating: 4 out of 5
Excellent, friendly customer service. Selling lunchbox parts is a great idea!
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Eichler
Rating: 4 out of 5
With the first order the delivery somehow didn't work out (postal strike), then I tried again and the goods arrived within 2 days, the labels are just great.
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Sandy
Rating: 3 out of 5
To be honest, I didn't realize that there are only 30 stickers for the price. Unfortunately, I think it's quite expensive. Unfortunately, I can't say whether the stickers will last when washed.
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Response from Petit-Fernand
Hi Sandy, thank you for the review. You have indeed ordered 30 labels for a total price of 9 with free delivery. We hope you like the labels. Yours sincerely, Ana
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T.k.
Rating: 4 out of 5
Fast delivery, good product
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G.
Rating: 3 out of 5
I got the labels for kindergarten. They are made well, they are very nice. But the thermal ones don't look very wash resistant to me ??
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Response from Petit-Fernand
Dear GIusy, Thermoadhesive labels are designed to resist washing. I have sent you an email so that we can bring you a satisfactory solution to your problem. I wish you a good day. Margaret
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Isabelle
Rating: 4 out of 5
very practical label, sticks well
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Aurelien Michel Francois Berteau
Rating: 1 out of 5
Order not received
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Response from Petit-Fernand
Hello Aurélien, we have just contacted you by email in order to help you with the follow-up of your order. Have a nice day, Sandra C-MonEtiquette
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Mlle Dubain Stephanie
Rating: 4 out of 5
Fast and careful delivery. A little too much packaging though, which is a shame.
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Jacqui73
Rating: 3 out of 5
The stickers are very nice. I ordered for two children. Unfortunately, the stickers were delivered in a booklet, which is a bit difficult as I wanted to give them away separately. Now I have to take the booklet apart and it no longer looks so nice. What a pity.
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Response from Petit-Fernand
Thank you for your feedback. We are sorry to hear that you did not like the way we send the labels. We send the small orders together for the environmentally friendly reason. Thank you for understanding. MFG, Ana
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Caroline
Rating: 4 out of 5
Super beautiful label, but arrive very long ... fortunately arrive 2 weeks after shipment! Caroline
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Serena
Rating: 1 out of 5
The labels have not arrived for 15 days no is not happy
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Response from Petit-Fernand
Hello Serena, we hope your order will arrive quickly by post. Have a nice day, Sandra C-MonEtiquette
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Jaja
Rating: 3 out of 5
Iron-on labels are pretty but come off too quickly. Not suitable for wool or nylon.
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Response from Petit-Fernand
Hello Jacques, thank you for your phone call. We apologize for this quality anomaly. Good day, Sandra C-MonEtiquette
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Delphine Husson
Rating: 4 out of 5
I received what I had ordered in good condition and quickly.
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Happy C.
Rating: 4 out of 5
tout va bien, je préférerais des alphabets plus gras
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Invité
Rating: 4 out of 5
????Very happy and good quality labels, I will be back.????
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Lilou
Rating: 4 out of 5
Everything was perfect!
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Invité
Rating: 1 out of 5
The smallest object labels are illegible... I chose the navy background with white waves. On the large ones, it's not a problem, but on the small ones, the waves stand out too much and you can't read the name!
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Response from Petit-Fernand
Hi Tracy, I've just left you a voicemail to help you. Have a lovely day, Sandra C-MonEtiquette
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Ses
Rating: 3 out of 5
Spare parts seem too expensive to me. Since you can buy similar bottles for the price of one of your caps, for example.
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Response from Petit-Fernand
Good morning Manuel, we have just sent you an email regarding your claim. Have a nice day, Sandra Petit-Fernand
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Invité
Rating: 1 out of 5
The order never arrived
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Response from Petit-Fernand
Hello Séverine, an email has been sent to you to help you as soon as possible. Have a nice day, Sandra C-MonEtiquette
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Invité
Rating: 1 out of 5
I've been ordering for several years, and I'm disappointed with the quality this time, the labels don't peel off very well.
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Response from Petit-Fernand
Hello Audrey, an email has been sent to you to help you with this quality anomaly. Have a nice day :) Sandra C-MonEtiquette
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Giusy L.
Rating: 3 out of 5
The name would have been better to be engraved as for the custom designs, I did not expect the 'sticker, the cap is very hard, the water bottle on the other hand is made well.
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Response from Petit-Fernand
Thank you for your feedback. We are sorry that you were not fully satisfied with our products.
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Morgane Cht
Rating: 1 out of 5
Iron-on labels don't stick to all types of garments and go in the washing machine. The normal stickers are dishwasher safe. I am very, very disappointed with my first order from you.
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Response from Petit-Fernand
Hello Morgane, we tried to contact you by phone to help you with the labels. It's not normal for them to come off if the instructions are followed correctly. I assure you, we'll get back to you as soon as possible. All the best, Sandra C-MonEtiquette
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Corinne Guegan
Rating: 4 out of 5
Gourds quality materials respected colors However a defect on the smallest The one of my granddaughter ... in one place the unicorn ... missing ... or peeling off the pattern ... already Wash before use with clear water.... Disappointed .
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Response from Petit-Fernand
Hi Corinne, I've just left you a voicemail so that we can discuss this over the phone :) Good day, Sandra - C-MonEtiquette
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Valerie Bondanelli
Rating: 4 out of 5
Unfortunately, I find the round stickers too large.
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Customer
Rating: 4 out of 5
Ordering was completely hassle-free. Fast delivery. As it is a first order, I have no experience with washing. But the labels make a good impression.
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Response from Petit-Fernand
Hello, thank you for ordering from us. The labels should hold up when washed and dried. If you have any problem with the labels, please contact customer service directly.
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Veronica
Rating: 4 out of 5
Product quality great ,I have been sourcing from them for years. This year they sinned because my order was shipped to another customer,they quickly fixed it,but if they hadn't noticed maybe I would have never received my package
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Invité
Rating: 4 out of 5
Cute labels, unfortunately many labels came off after the 1st wash.
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Response from Petit-Fernand
Hello, thank you for ordering from us. The labels should hold up when washed and dried. We will contact you by email for further details and to offer you a replacement.
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Invité
Rating: 4 out of 5
A clear response after placing an order and an interesting reactivity
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María Luisa Mendoza Gálvez
Rating: 3 out of 5
Cool designs and affordable prices. It takes too long to get home. On a positive note, it didn't take long to hear back from the team when I contacted them to find out about shipping.
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Response from Petit-Fernand
Thank you for sharing your opinion Maria Luisa. We hope that next time, the delivery will be faster. For anything you need, please write to us :) Sandra Petit- Fernand
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Noe
Rating: 3 out of 5
They take 10 days to arrive and they say it will take 48 hours. The quality is very good but they take too long to arrive.
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Response from Petit-Fernand
We are sorry for the long delivery time with the post office. Thank you for your trust, Sandra Petit-Fernand