Customer reviews of Petit-Fernand

Excellent service

I placed the order on 12/10/2022, then I get the email notifying me that the order started on 17/10/2022. To date after 10 days I still have not received anything. Money thrown away. Never again!!!!

I placed an order... and paid and everything has not arrived and it says it has been delivered. And I did it on September 8

Beautiful motifs! The stickers are really good. Only after washing several times do some of the stickers on the clothes come off. But most of them stay on. Some of them don't even come off at all. :) keep up the good work and thank you for being here ??

So far the order has not arrived, other previous orders have arrived before 15 days but this one has not arrived yet.

Product conforms to the order, very pretty and well made. There are also some little touches in the parcel. Just pay attention to the size because I thought the gourd was bigger and it's too small for my 9 year old daughter.

Unfortunately I have still not received the order yet and I have tried getting in touch however have not been able to log in to my account as it has been locked.

The adhesives are good but unfortunately too expensive and delivery takes far too long.

Everything is great. Very happy with my order. The only negative criticism I have concerns the time I had to wait to receive my order (20 days since I was notified by email that it had been sent to me). I know that this aspect does not depend directly on Petit Fernand!, but they can use other more efficient courier companies.

Part of the delivery was forgotten and had to be delivered later. The stated delivery time was greatly exceeded. Delivery from France takes at least 1 week longer

I have not received an order? Wait 2 weeks

We have not received our order. I have contacted via the website and received no response. Thank you for response - yes please resend. Thanks

Bad. Despite the fact that the order went out some time ago, I have not received it.

Problem with the order and shoe labels that don't stick - shame. I'll try again to see if it's just bad luck.

Order placed September 29. So far October 25 nothing has arrived.

Parcel received 1 week later theoretically in 24h/48h it happens and there more than 1 week

Order never received

Never received anything

Very happy with my purchase. My iron-on labels are great. Received quickly

The order never arrived, I can't contact support, and I can't get a refund. It almost seems like a scam since there are several reviews like mine. I am very disappointed

Super practical Colle very well The only negative point is that the washing machine comes off which is a shame...

I am posting a comment again to say that I am finally happy with the product. The delay in arriving was because there was a missing piece of information in the address. Thank you very much. Very nice labels, now let's see how the quality and resistance.

I don't like the stickers, as I don't like them.

I have made several purchases on the site, at different times of the year, and I must say that the package wait times have always been long! As for the product, the cap of the water bottles has always had problems! The first water bottle purchased with the first fall cracked and could no longer be used. I had sent an email asking for a replacement and we were told we could not be accommodated. Good thing we ordered two caps so we kept the second one, Even with the last order the cap leaks water. I have not written again to ask for replacement as I can guess the answer! The product is very nice and nice customization idea. The labels on the other hand thermoadhesive excellent.

I used these labels for school colors and on the water bottle. I have to say they hold up well and look nice too. I saved a lot of time putting names on each color like last year. Never again--now I have this convenience and I think I will use it again :)

Adhesives release and lose glue. They shift and slide off the pencil or marker to which they were attached. Bad.

Thanks to customer service , they resent my order, hope it will arrive this time :)

I bought a personalized water bottle for my son, but after not even a week the name and other designs were already ruined, they sent me a replacement water bottle but the second one arrived ruined as well. I would not buy it again it is not a quality product.

The order did not arrive. I contacted them and they invited me to wait a few more days, without giving any explanation of what happened. I contact them again days later demanding a refund, you can lose the package, I understand, but their attitude leaves much to be desired.... NOT AT ALL RECOMMENDABLE

All the labels are coming off ...the operation was performed to the letter but it was definitely money wasted!

Fast delivery Original design

I have placed two orders because the labels are very cute. In the first order I was left with the doubt if they were defective because they did not hold anything on the clothes. The thermo adhesive labels do not stick well and disappear after the first wash. As I thought they were defective this year I have placed another order and they are the same, it is not worth it, you will be picking up labels all over the house. Very bad quality.

easy and intuitive site choice of current payment methods

I was a little disappointed, some labels after the first wash are already wasted indeed one even came off, maybe I must have done something wrong even though I seem to have followed the instructions to the letter.

Very Good Just a small delay in delivery

Very cute and customizable labels with many decorative solutions. Fast and accurate shipping

The labels are very cute but the thermo-adhesive labels come off quickly from the clothes without going through the washing machine. The object labels are still intact for now.

I am very happy with the labels. I took the nursery pack and it's perfect!!! I later took back the clothing labels because they weren't enough for me. I only put 4 stars because on some clothes it doesn't stick... After a wash it comes off. Otherwise very satisfied

This is the second time I bought products from them: the first time in 2019 thermoadhesive labels x clothes and stickers for objects and to this day they still resist, especially those for clothes that I also wash at 60* and dry in the dryer. While the second time, that is a month ago, I bought only the thermoadhesive ones and unfortunately I have to say that despite the good quality, already one out of 4 has come off but I want to be positive and hope that by passing over it again with the iron, it can reattach ????

I love them, I've been buying them for a while now, the only thing is that the last ironing ones have been coming off since the first wash.