The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Stick on clothes labels are good - there were only couple that came off (much better % compared to iron on stickers from other companies ) and it's saves you a LOTS of time!! I have already done a 2nd order! Would definitely recommend!
Response from Petit-Fernand
Hi Rii, many thanks for your order. the labels should not come off at all. Please contact customer service for replacement.
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Delia H.
Rating: 3 out of 5
Otherwise everything ok
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Response from Petit-Fernand
Thank you for your order, Delia! We are sorry if the delivery took longer than expected!
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MRS A.
Rating: 1 out of 5
The stickers were faulty and weeks later still.no replacement
Response from Petit-Fernand
Hi Amanda , our apologies for the inconvenience ! We are surely sending you over the replacement !
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Angela C.
Rating: 1 out of 5
I'm sorry I would give you 0 zero the package results delivered instead I got nothing there was the phone number why you did not call me for delivery since it was a small package What happened to my labels ?n* order 300090846 paid 9 euros? But how do you work? Never to be repeated I will point this out to everyone I know Goodbye
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Response from Petit-Fernand
We are sorry to hear about this non-delivery by the postal services. I have taken steps to contact you to find a solution about it. Good day Alessio
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Dominique
Rating: 4 out of 5
Already several orders for iron-on clothing labels. Easy to apply, machine washable and dryable. Not disappointed, I recommend this site
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Cristina
Rating: 4 out of 5
Very fast delivery, and convenient labels with endless design options. Although the self-adhesive labels for clothing do not last long, the other types are much more durable! Thank you very much
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Response from Petit-Fernand
Thank you very much :)
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SB
Rating: 3 out of 5
The site is perfect for the labels, but for the bottles, the material they are made of breaks too easily. I recently ordered a gourd for my son.
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Response from Petit-Fernand
Hello Séverine, As agreed on the phone, we will send you a new gourd within the next 48 hours. Very nice day to you, and sorry again for this quality problem.
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Anais
Rating: 1 out of 5
I'm very disappointed with the iron-on clothing labels because in the first wash all the labels came off. I followed the instructions to the letter and they didn't stick. It's not the first time I've ordered from you.
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Response from Petit-Fernand
Hello Anais, We have just sent you an email to help you with your latest order. Have a nice day!
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Nath
Rating: 3 out of 5
The labels I received are very pretty. I ordered labels that stick directly onto clothes, to pack my child's suitcase for a week's school trip. When I got back, almost none of the labels had stuck (they hadn't been washed in the meantime). I'm puzzled, as I've been using these labels for a few years without any particular problems.
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Response from Petit-Fernand
Thank you for your phone call. I can confirm that we will send them back to you within the next 48 hours. A very nice day to you and thank you again for your confidence.
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Aurelie Simon
Rating: 1 out of 5
My order never arrived, made 1 month ago my daughter leaves in 2 days and they don't care,....
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Response from Petit-Fernand
Hello Aurélie, We are very sorry about this delivery problem with our carrier. We hope your order will arrive very soon this time. Good day to you
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Ariadna Sunyer i Blasi
Rating: 1 out of 5
I HAVE NOT RECEIVED MY ORDER, I HAVE MADE A CLAIM AND, IN THE SECOND DELIVERY, THE ORDER HAS NOT ARRIVED. I EXPECT A REFUND.
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Response from Petit-Fernand
Hi Ariadna, We confirm that your order has been returned. We apologize again for this delivery problem. Regards
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Denise
Rating: 4 out of 5
The first stickers didn't arrive. At first they didn't reply to my inquiries, but then everything went very quickly and I received a replacement. The stickers themselves are really great!
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Response from Petit-Fernand
We apologize for the technical problem. We would be happy to receive the photo of the first email from you so that we can find the problem as to why it was sent to us in the first place.
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Sandy FAYE
Rating: 1 out of 5
1st wash, all the labels came off, regardless of the backing material. And of course they don't stick anymore. I followed your instructions and my labels were holding very well before washing. I'm very disappointed and angry
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Response from Petit-Fernand
Hi Sandy, We have just contacted you by email to help you with your latest order. Have a nice day!
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Janina P.
Rating: 1 out of 5
I am rather disappointed. The examples showed the stickers on pens. I then ordered 40 of them. Unfortunately, the stickers are much too big for normal thicker pens. I made a complaint. But never received a reply. What a shame!
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Response from Petit-Fernand
We have emailed you to find out more. Can you please reply with more details so we can find out what the problem is.
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Maite siria
Rating: 1 out of 5
I did not receive the stickers for my baby's baptism.......!!!Never again .....aun I am waiting for my refund!!!!
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Response from Petit-Fernand
Good morning Mayte, We have just sent you an email to help you. I am waiting for your response, Regards
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Mrs Wesley ODIn
Rating: 4 out of 5
This is the second time I have ordered object labels for my daughter. There was a small problem during printing. Sav service was able to rectify the problem fairly quickly.
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Response from Petit-Fernand
Hello Anne Cécile, Thank you for your message. Unfortunately, we have not received an email concerning your order. We have just contacted you in order to help you better understand the problem, and to help you. Have a nice day!
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Melanie Melas
Rating: 4 out of 5
Arrived very quickly and in good condition
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Stefanie B.
Rating: 3 out of 5
The stickers are great, super practical and sorted in the booklet. The creation was also done quickly, the designs are great. Unfortunately, I had to wait 1.5 weeks for my order. The support was friendly and fast
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Response from Petit-Fernand
Hello Stefanie, thank you for your review! We regret the waiting time. Unfortunately, this is the time frame set by the post office and we cannot influence this. We offer express delivery as an option if you wish.
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Valentina D.
Rating: 4 out of 5
I only give four stars because so far I've only tried the adhesive clothing labels.... And they are fabulous! I am waiting for another order with the ones for items. Great products though!!!
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Sarah Bardani
Rating: 1 out of 5
Never received m outrageous order
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Response from Petit-Fernand
Hello Sarah, We are very sorry about this delivery problem. I have just sent you an email to help you as soon as possible. Have a nice day!
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Mathilde
Rating: 4 out of 5
The labels are super nice and don't move except on my son's orthopedic insoles, otherwise nikel.
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MONICA L.
Rating: 4 out of 5
So far, I have used two, and machine wash them and they hold up even ironed directly on the bib sponge
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Laurence Straet
Rating: 4 out of 5
The labels are superb. Just the long wait to Belgium
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Ciavarella E.
Rating: 3 out of 5
Very nice labels, too bad that on the first wash half came off.
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Response from Petit-Fernand
Good morning Elena, we are sorry to hear that your order did not meet your expectations. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva We have emailed you to find out more. Have a good day ?
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Taxi
Rating: 4 out of 5
Very satisfied with my purchase from c mon étiquette. Fast and serious. Highly recommend.
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Christelle Bernard
Rating: 3 out of 5
Bag and shoe labels don't stick for long (1 day)
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Response from Petit-Fernand
Hello Christelle, I'm sorry to read this. I've just contacted you to find a solution together. Have a nice day Alessio
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Raizabel
Rating: 4 out of 5
Perfect variety of labels
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Fabienne
Rating: 3 out of 5
Hello, I was surprised by the plasticized aspect of the labels, I hope it's not too uncomfortable on the little ones' necks... Otherwise, very pretty color and pattern.
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Response from Petit-Fernand
We are sorry to hear that you are not entirely satisfied with your order. In any case, we will take into account your suggestion, for which we thank you, as we do with all our customers' suggestions in order to improve our services and the quality of our products as much as possible, as well as their full satisfaction. Have a nice day!
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Cristina F.
Rating: 4 out of 5
Good morning I confirm that I had a good service
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Marianne H.
Rating: 4 out of 5
Delivery was ok time wise, not the fastest but the labels are great value and super cute. They stay on well and are so much easier than iron on plus you can cut out the label if you want to sell the item. (Stick on labels)
Response from Petit-Fernand
Thank you for your review, Marianne! We glad you are enjoying your order!
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Sal C.
Rating: 1 out of 5
Did not receive item
Response from Petit-Fernand
Hi Sal, following our conversation over the phone we are going to resend you labels again to the same address. We hope you will receive them soon!
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virginie
Rating: 3 out of 5
Fast shipping, product looks like the description but the cap is very difficult to open and close!
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Response from Petit-Fernand
Hello Virginie, We're sorry to hear that you're not entirely satisfied with our products. The choice of this type of cap is designed to prevent water escaping from the water bottle as much as possible, as it is intended for children. In any case, we will keep your suggestion, we thank you, as we do with all suggestions from our customers in order to improve as much as possible our services and the quality of our products, as well as their full satisfaction. Have a nice day Alessio
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carole bocquet
Rating: 4 out of 5
Very practical
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Mme OLLIVIER
Rating: 4 out of 5
Fast shipping. Wide selection
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MARIA
Rating: 4 out of 5
Good product, fast shipping, often there are promotions, fun designs and colors.
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Sami
Rating: 4 out of 5
Super nice selection of colors and motifs. This is the second time I've ordered. One star deduction for some of the high prices (e.g. stickers for the shoes). But I can recommend the function and design 100%!
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Response from Petit-Fernand
Thank you for your feedback, Sami!!!
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Eva A.
Rating: 4 out of 5
Very nice and sticky and good!
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Response from Petit-Fernand
Thank you so much for your review, Eva!!!
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VANESSA FERNÁNDEZ BAUTISTA
Rating: 1 out of 5
I placed the order at the beginning of June, today is June 29th and the order has not arrived.
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Response from Petit-Fernand
Hello Vanessa, We apologize for this delivery anomaly on the part of the postal services. I have just sent you an email to confirm your address and find a solution together. Have a nice day ? Alessio
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Cristina Cativiela
Rating: 4 out of 5
The product is very nice. The only problem I had was the date of receipt of the product. I ordered it on June 5th and received the order on June 27th.
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Antonella
Rating: 4 out of 5
Easy to navigate, shipping time met, lots of customization options, prices maybe a little high but still recommend...
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Response from Petit-Fernand
We thank you for your review. ² Have a great day and see you soon on Petit-Fernand! ?
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