The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Very fast shipping I ordered several to give as gifts and they came together I would have liked them to come separately to give each one their own package.
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Response from Petit-Fernand
Thank you for your feedback Maria . We are sorry that you did not come separately. Regards :)
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Felicitas W.
Rating: 1 out of 5
I'm disappointed really, bought these on recommendation but even following the instructions the stickers came off with first wash so quite pointless really.
Response from Petit-Fernand
Following our phone conversation I want to confirm that we will resend the new labels on our cost and ones again my apologies for the inconvenience , Felicitas!
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Oriane Simon-Oudiou
Rating: 4 out of 5
Choice and speed and a surprise in the order is very pleasant. The self-adhesive clothing labels start to peel off after 3 washes, which is a shame.
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Sohagani Kaur
Rating: 1 out of 5
Very disappointed. After a month, the gourd is already in the garbage can. There are splinters everywhere, the enamel is peeling off, and the stopper no longer works, so it's leaking. What's more, the opening system is not suitable for children, it's difficult to open. I don't recommend it, I'll have to buy another one.
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Response from Petit-Fernand
Hello, We are sorry to read this. We invite you to contact us by email via our contact form, sending us photos of the gourd in question. Very nice day to you
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Manuella
Rating: 4 out of 5
Lovely labels, order confirmation and fast delivery!
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Momo
Rating: 1 out of 5
I have already sent you an email which has been ignored until today. It's just not that good, rather garbage
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Response from Petit-Fernand
Hello, we are sorry that you have had a bad experience! We replied to you on May 10 and asked for the photos, but no response from your side so far. Please send the photos with the faulty labels to resolve the issues.
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Toni L.
Rating: 3 out of 5
Been using these for three years on my four childrens uniform for ease as they stuck straight on. Previously they lasted well but have noticed on the last year of orders the stickers don't stay stuck as well thought I had dodgy batch but all been same last year to point May try different company as fed up of having to replace ones that are coming off in wash
Response from Petit-Fernand
Dear Toni, we are sorry about the problem with the labels. They should not peel off this easy. I left you a voicemail and would like to find a suitable solution for you so please contact us back.
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Lindsay B.
Rating: 4 out of 5
Great quality product just too so long to arrive!
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Paula
Rating: 3 out of 5
Some labels have not been attached correctly.
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Response from Petit-Fernand
Hi Paula, We have just contacted you by email to help you :) Have a nice day
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Clementine Joffrin
Rating: 1 out of 5
Very disappointed with the quality. I gave a personalized water bottle to my 4 year old son, who dropped it the first time he used it and the cap broke. The price isn't worth the quality, but it's beautiful but useless !!!!
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Response from Petit-Fernand
Hello Clémentine, We're sorry the cork broke. We wish you a nice day
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Petra S.
Rating: 4 out of 5
All good so far. The writing on the labels could be a little darker/blacker. Ironing on worked well The delivery time was a little too long.
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Response from Petit-Fernand
Thank you for your review, Petra! We are sorry if the colors are not as expected! Please send us a message with some pictures to customer service if you would like to exchange the labels!
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Camille
Rating: 4 out of 5
Ordered in a hurry received very quickly Easy to use site
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Adeline
Rating: 4 out of 5
1st order and your satisfied fastgood quality I recommend
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Nathalie Leportier
Rating: 4 out of 5
Very practical and pretty
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Hafsa Edarazi
Rating: 1 out of 5
Second order on this site and unfortunately I did not receive my order! Too bad, I was very happy with my first order.
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Response from Petit-Fernand
Hello, We are sorry for the delay of the post office. We have just sent you an email to help you as soon as possible. Have a nice day!
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severine
Rating: 4 out of 5
Great labels, haven't used them yet but delighted with my purchase.
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Response from Petit-Fernand
Thank you very much Séverine :)
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federica
Rating: 4 out of 5
Beautiful personalized bags and stickers to stick on clothing labels More complex ones to use with iron
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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stefM
Rating: 1 out of 5
The iron-on labels didn't even last 1 week of vacation for my 9 year old son.
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Response from Petit-Fernand
Hello Stéphane, We have just contacted you by email to help you with the labels. Have a nice day!
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Emilie
Rating: 4 out of 5
Easy to use and navigate site, very fast and free delivery for labels.
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Elle
Rating: 4 out of 5
Early days, however the stickers that have been applied to lunchboxes, cups and spoons are still firmly in place and have been through the dishwasher multiple times. The iron-on ones are firmly stuck too and just look great overall. They arrived fairly quickly as well. Will most definitely be purchasing more!
Response from Petit-Fernand
We are glad you enjoying our products, Elle!!
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Céline Heller
Rating: 1 out of 5
Thermo-adhesive labels peel off better from the notebook in this format, but they often don't fit into clothes at all! They peel off one after the other. This is the last time I'll be placing an order.
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Response from Petit-Fernand
Hello Céline, Sorry to read this on your labels, it's not normal. We have just contacted you by email to help you as soon as possible. Have a nice day!
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shiellah C.
Rating: 1 out of 5
I have still not received my order despite it being nearly 4 weeks since I placed the order which was suppose to be in time for schools opening.
Response from Petit-Fernand
Dear Sheillah, we are sorry about the delivery problems! Could you please confirm your address to our customer service and will resent it again on our cost!
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danielle d.
Rating: 4 out of 5
Everything was perfect, except that I couldn't find the Eiffel Tower logo. ??
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Aurelie Fillion
Rating: 1 out of 5
I'm very disappointed with the iron-on labels, which don't stick very well and as soon as I wash them (8 days after I've stuck them on), they all come off. I had placed my first order a few years ago and the quality has nothing to do with it. I won't be ordering again.
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Response from Petit-Fernand
Hello Aurélie, Sorry to read this on your labels, it's not normal. We have just contacted you by email to help you as soon as possible. Have a nice day!
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Jj
Rating: 3 out of 5
Difficult to detach from the print
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Response from Petit-Fernand
We are sorry to hear about this problem! Please send the picture of the faulty labels to our customer service and we will replace them free of charge!
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Sophie Brébouillet
Rating: 3 out of 5
The labels peeled off very quickly. No need to wash them, yet they stuck when put on the garments.
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Response from Petit-Fernand
Hello Sophie, I have just sent you an email to help you, Have a nice day!
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Macarena Sancho
Rating: 1 out of 5
We can't get the labels on. We followed the instructions but they don't stick. Macarena
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Response from Petit-Fernand
Hi Macarena, We just sent you an email to help you :) Greetings !
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Daniela C.
Rating: 4 out of 5
The product corresponds to my expectations and that indicated
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DELPHINE LEMARINIER
Rating: 3 out of 5
1 out of 3 labels came off after the first wash. It seems to me that this product was more durable a few years ago.
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Response from Petit-Fernand
Hello Delphine, I have just contacted you by email to help you. I'm sorry to see that your labels have come off. Have a nice day :)
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Radjabaly
Rating: 3 out of 5
I've ordered from the site several times before, but this time I was disappointed with the iron-on labels, which didn't stick to the clothes.
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Response from Petit-Fernand
We have just contacted you by email in order to help you. Sorry to see that your labels have come off. Have a nice day :)
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Claire Fauve
Rating: 1 out of 5
Order still not received after 3 weeks! Now I don't need it ...
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Response from Petit-Fernand
Hi Claire, Sorry to read about the delay in delivery of your order. We have just written to you by email to help you quickly. Have a nice day!
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Carsten H.
Rating: 1 out of 5
No delivery despite collection from credit card!
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Response from Petit-Fernand
Hello Carsten. We are sorry to hear that you have not received your order. Please contact our customer service with the address confirmation so that we can resend it. So far we have never received a message from you
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Mme Nguyen
Rating: 4 out of 5
Fast but cannot be stuck to the garment label
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Cassandre Chambry Lorancy
Rating: 3 out of 5
Fast shipping, a bit expensive and a shame not to be able to change the symbol in the packs.
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Response from Petit-Fernand
Hi Cassandre, Thank you for your feedback. We'll pass it on to our graphics department. Very nice day to you
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IOLE M.
Rating: 1 out of 5
Product not delivered
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Response from Petit-Fernand
Good morning, we are sorry to hear that you did not receive your order. I have sent you an email in order to verify that the address you entered when placing your order is correct. I remain available and wish you a good day.
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customer
Rating: 1 out of 5
I have order 1 month ago so far haven't received it.
Response from Petit-Fernand
Hello, We are very sorry to hear aboth the delivery problem. Could you please contact our customer service and we will resend your order again!
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Nathalie Coulaudon
Rating: 4 out of 5
Very good product Fast delivery
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Ana Rosa
Rating: 4 out of 5
Very useful. Recommended
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Response from Petit-Fernand
Thank you very much Ana Rosa : )
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Norma Bourcy
Rating: 4 out of 5
Good quality label. And fast shipping.
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Sarah R.
Rating: 3 out of 5
Very cute design but unfortunately a few stickers for the clothes come off during washing.
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Response from Petit-Fernand
Hello Sarah, this should not be!!! Can you please contact our customer service with the photos for the replacement ?
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