Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 52 905 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 1, 3 and 4 stars

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P
Pauline L.
Rating: 4 out of 5
following a purchase from 18/08/2025
Very satisfied, they are very pretty. The only small downside is that some are poorly cut and therefore difficult to detach from the backing paper. But otherwise, they are great!
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Andreia D.
Rating: 4 out of 5
following a purchase from 18/08/2025
Perfect
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Jess C.
Rating: 1 out of 5
following a purchase from 08/08/2025
They came straight off in the wash a few days after applying, waste of money
Response from Petit-Fernand
Hello Jess,

Thank you for your feedback. We're sorry to hear about your experience with our product. Please reach out to our customer service team so we can assist you and ensure your satisfaction.

Best regards,
Giulia Petit-Fernand Team
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Laura G.
Rating: 1 out of 5
following a purchase from 08/08/2025
One of the names printed was double printed on sticker
Response from Petit-Fernand
Hello Laura,

Thank you for taking the time to share your experience with us. We’re sorry to hear that one of the names was misprinted on your sticker. We checked in our system and found that the order you placed had the surname written twice on the labels. It’s likely that the surname was entered twice by mistake when filling in the details :)
Next time, if you notice something like that, feel free to write to us — we’ll be happy to adjust the text on your labels!
Best regards,
Giulia – Petit-Fernand
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Laurie V.
Rating: 1 out of 5
following a purchase from 18/08/2025
Still haven't received it, it's been a week since I should have had them.
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Response from Petit-Fernand
Hello Laurie, thank you for your feedback. We are sorry for this delay. We have already contacted you privately to assist you better.
Chiara, C-MonEtiquette
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Mawaheb C.
Rating: 3 out of 5
following a purchase from 18/08/2025
The label is difficult to peel off in one out of two notebooks. One was great and the second has trouble peeling off.
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Response from Petit-Fernand
Hello, thank you for your feedback. We are sorry for this cutting difficulty. We are contacting you to quickly find a solution.

Chiara, C-MonEtiquette
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Tiffany G.
Rating: 4 out of 5
following a purchase from 09/08/2025
Perfect
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Jessica L.
Rating: 1 out of 5
following a purchase from 14/08/2025
Fast delivery but defective item.
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Response from Petit-Fernand
Hello Jessica, thank you for your feedback. We are truly sorry for this issue with the water bottle. We will get back to you privately to quickly find a solution.
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Victoria E.
Rating: 4 out of 5
following a purchase from 18/08/2025
More lots with more object stickers
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Maillet J.
Rating: 1 out of 5
following a purchase from 17/08/2025
Very disappointed with my last order of labels. I ordered labels suitable for pencils and these are already starting to peel off after just a few days. I had to reorder from a competing site.
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Response from Petit-Fernand
Hello Julia, thank you for your feedback. We are sorry to hear about your disappointment. We will contact you privately to understand what happened and find a solution together.

Chiara, C-MonEtiquette
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Daniel L.
Rating: 3 out of 5
following a purchase from 18/08/2025
Labels that are often difficult to peel off the backing (the cut is not sharp enough) and that peel off a bit too easily from school items
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Response from Petit-Fernand
Hello Daniel, thank you very much for your feedback. We are sorry for this issue. We will contact you privately to quickly find a solution.

Chiara, C-MonEtiquette
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Sabrina F.
Rating: 1 out of 5
following a purchase from 12/08/2025
I am disappointed this year because the labels are difficult to peel off. I never had this problem in previous years. I don't know if I will reorder with cmonetiquette in the coming years.
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Response from Petit-Fernand
Hello Sabrina, thank you very much for your feedback. We are sorry for this inconvenience. We will contact you privately to quickly find a solution.
Chiara, C-MonEtiquette
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CELINE L.
Rating: 4 out of 5
following a purchase from 17/08/2025
Perfect. Corresponding to the description, beautiful glitter effect, reasonable price and speed of shipping.
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Mylene L.
Rating: 4 out of 5
following a purchase from 17/08/2025
Practical but small school kit. Too bad you can't choose the size of the labels. And why put labels to be used with an iron?!
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Stéphanie J.
Rating: 1 out of 5
following a purchase from 17/08/2025
Black stains inside the cap (between the two walls) and unremovable! At the price of the insulated bottle, this is unacceptable! Nice bottle, it's a shame!
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Response from Petit-Fernand
Hello Stéphanie,

Thank you for your feedback. We are glad that you appreciate the design of our insulated bottle, but we are sorry to hear that you encountered this issue.

The cap of the bottle you chose is fully disassemblable to facilitate the cleaning of your bottle.

Our team remains available if needed.

Have a nice day,
Camille C-MonEtiquette
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Axelle G.
Rating: 4 out of 5
following a purchase from 17/08/2025
Very satisfied with our order, I recommend this site
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Fanny F.
Rating: 3 out of 5
following a purchase from 14/08/2025
A lot of difficulty detaching the labels this year. They are of good quality apart from this problem which still makes you lose considerable time.
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Response from Petit-Fernand
Hello Fanny,

Thank you for taking the time to share your feedback on our labels. We are delighted that you appreciate their quality, but we are sorry to hear that you encountered difficulties detaching them.

We hope that the solution proposed by our customer service meets your expectations.

Have a nice day,
Camille C-MonEtiquette
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Annie A.
Rating: 4 out of 5
following a purchase from 17/08/2025
Ok
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Kandia M.
Rating: 1 out of 5
following a purchase from 15/08/2025
I am particularly disappointed with this last order. Indeed, I had ordered it last year and the labels held well with the iron, but these ones stick directly and even after 24 hours, they come off easily... I really wanted the ones that can be ironed on. They hold and adhere to the clothing. So, I had to use the stamp I had... much less fun and pretty... What a shame...
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Response from Petit-Fernand
Hello Kandia,

Thank you for taking the time to share your experience. We are sorry to hear that your last order did not meet your expectations.
Our self-adhesive labels for clothing are applied to the labels already present on your clothing.
If you prefer, our iron-on labels are still available on our site.

Have a nice day,
Camille C-MonEtiquette
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LAURIE H.
Rating: 1 out of 5
following a purchase from 16/08/2025
Delivery time not respected and quality of the stickers on the bottles not great
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Response from Petit-Fernand
Hello Laurie,

Thank you for your feedback. We are sorry to hear that the delivery time did not meet your expectations.
Regarding our bottles, I assure you, it is a direct print on the product for better quality.
Do not hesitate to contact us directly for any questions or assistance you may need.

Have a nice day,
Camille C-MonEtiquette
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Tiphaine B.
Rating: 4 out of 5
following a purchase from 16/08/2025
It's a shame that all the labels are the same size. Due to the size, it's difficult to stick them on pencils for example. Maybe there was a possibility to make them a bit smaller during production but I couldn't find out how to do it.
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Giorgia P.
Rating: 4 out of 5
following a purchase from 16/08/2025
Fast delivery, design quality okay, needs a little improvement in graphics as some are not very clear. Overall satisfied
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Sihem K.
Rating: 4 out of 5
following a purchase from 16/08/2025
Compliant and qualitative but the delivery person is not reliable, 8 days late. When the deadline is the start of school... well, you know.
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Aileen R.
Rating: 1 out of 5
following a purchase from 06/08/2025
The labels came off after one wash even though I followed the instructions.
Response from Petit-Fernand
Hello Aileen,

Thank you for your feedback. We're sorry to hear about the issue with your labels. Please reach out to our customer service, and we would be happy to assist you in finding a solution. Your satisfaction is important to us!

Best regards,
The Petit-Fernand Team
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Lise C.
Rating: 1 out of 5
following a purchase from 31/07/2025
The idea is good, the marking is easy, unfortunately the stamp 'bave'... the ink makes a big mark where it leaks. Too bad
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Response from Petit-Fernand
Hello Lise,

Thank you for your feedback. We are sorry to hear that your experience with our stamp did not meet your expectations. Your comment is valuable and helps us improve our products. We will look into this ink issue to ensure optimal quality.

To assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Sabrina T.
Rating: 3 out of 5
following a purchase from 14/08/2025
The labels are already coming off... I put them on the pens last night, they are already coming off! Disappointed with the quality
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Response from Petit-Fernand
Hello Sabrina,

Thank you for taking the time to share your feedback regarding our labels. We are sincerely sorry to hear that you are experiencing a quality issue with your order. Your satisfaction is our priority.

To assist you better, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Francesca T.
Rating: 1 out of 5
following a purchase from 30/07/2025
I bought the stickers to attach to the labels of the shirts and they came off after the first wash... disaster! Money wasted
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Response from Petit-Fernand
Good morning Francesca,
We are very sorry to hear that the stickers did not meet your expectations. The quality of our products is a priority for us and we are committed to ensuring maximum customer satisfaction. We invite you to contact us to resolve this issue and find a solution. Thank you for your feedback, which helps us improve.

Best regards,
Giulia from Petit-Fernand
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Océane N.
Rating: 1 out of 5
following a purchase from 10/08/2025
Order date: August 10, 2025 Status: Shipped Items: Self-adhesive labels for clothing (50) – €12.00 Self-adhesive labels for objects (30) I received my order after about a week. I was very satisfied with the result and the visual quality, consistent with the website, with careful packaging. However, I was very disappointed with the clothing labels: despite strictly following the provided instructions, all the labels came off after the first tumble dry. Result: the day before the school year starts, I find myself with unlabelled clothes when everything was ready. I am extremely unhappy, as I chose this product for its promise of practicality and durability, and the result is completely contrary.
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Response from Petit-Fernand
Hello Océane,

Thank you for taking the time to share your feedback. We are delighted to learn that you appreciated the result and packaging of your order. However, we are sincerely sorry to hear that the clothing labels did not meet your expectations, especially at such a crucial time. Your feedback is very valuable to us, and we will take it into account to improve our products.

To assist you better, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Nathalie T.
Rating: 4 out of 5
following a purchase from 16/08/2025
One out of two, I am the second order with the other first name of my grandson, it is very small and not great but okay
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Melissa D.
Rating: 1 out of 5
following a purchase from 16/08/2025
The mini labels are too big for the pens compared to last year's. A bit disappointed.
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Response from Petit-Fernand
Hello Melissa,

Thank you for your feedback and we are sorry to hear that the labels do not meet your expectations.

We notice that the label format you chose for this order is different from that of your previous order. This explains the size difference.

Have a nice day,
Camille C-MonEtiquette
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Audrey M.
Rating: 4 out of 5
following a purchase from 10/08/2025
Superb labels (for shoes, objects...) however disappointed with the stamp, it leaks and makes a mess everywhere + illegible writing
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Sandra M.
Rating: 3 out of 5
following a purchase from 14/08/2025
We were very satisfied last year but it's a disaster this year. There is no space between the label and the plate, resulting in it being impossible to peel off the label without damaging it. I'm not even talking about the time we had to spend on it. No issues with the bowls which are very nice.
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Response from Petit-Fernand
Hello Sandra,

Thank you for taking the time to share your feedback on our site.
We are glad that you appreciated the bowls, but we are sorry to hear that you encountered problems with the labels this year. Your feedback is valuable and we will examine it carefully.

To assist you better, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Alice P.
Rating: 1 out of 5
following a purchase from 12/08/2025
The adhesive labels for clothing do not hold up in the wash according to the instructions.
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Response from Petit-Fernand
Hello Alice,

Thank you for sharing your feedback. We are sorry to hear that our labels did not meet your expectations. Your satisfaction is our priority.

To assist you better, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Geraldine H.
Rating: 1 out of 5
following a purchase from 15/08/2025
Labels removed after 2 washes
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Response from Petit-Fernand
Hello Géraldine,

Thank you for your feedback. We are sorry to hear that the labels do not meet your expectations. We appreciate your comments and will take them into account to improve our products.

We hope that the solution proposed by our customer service is satisfactory for you.

Have a nice day,
Camille C-MonEtiquette
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Amandine D.
Rating: 4 out of 5
following a purchase from 15/08/2025
Delivery a little longer than expected but otherwise everything is great
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Nicolas T.
Rating: 4 out of 5
following a purchase from 14/08/2025
Slightly disappointed this time, lower quality
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Esther S.
Rating: 4 out of 5
following a purchase from 14/07/2025
Well received
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Servane P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Happy with the quality of the labels and the bag, less so with the bottle... The design is not centered relative to the cap and I think this design won't last long.. we'll see...
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Aurélie L.
Rating: 3 out of 5
following a purchase from 14/08/2025
First year I go through C Mon Etiquette. Disappointed with the quality of some labels that really do not peel off easily from the backing
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Response from Petit-Fernand
Hello Aurélie,

Thank you for taking the time to share your feedback on C-MonEtiquette. We are sorry to hear that the quality of the labels did not meet your expectations, particularly regarding peeling. Your feedback is valuable and helps us improve our products.

We have just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette
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Caroline P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Difficult to detach, unlike those ordered last year.
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