English 
M
Rating: 4 out of 5
Lovely labels, order confirmation and fast delivery!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 665 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1, 3 and 4 stars
Reset filtersM
Rating: 1 out of 5
I have already sent you an email which has been ignored until today. It's just not that good, rather garbage
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Response from Petit-Fernand
Hello, we are sorry that you have had a bad experience! We replied to you on May 10 and asked for the photos, but no response from your side so far. Please send the photos with the faulty labels to resolve the issues.
T
Rating: 3 out of 5
Been using these for three years on my four childrens uniform for ease as they stuck straight on. Previously they lasted well but have noticed on the last year of orders the stickers don't stay stuck as well thought I had dodgy batch but all been same last year to point May try different company as fed up of having to replace ones that are coming off in wash
Response from Petit-Fernand
Dear Toni, we are sorry about the problem with the labels. They should not peel off this easy. I left you a voicemail and would like to find a suitable solution for you so please contact us back.
L
Rating: 4 out of 5
Great quality product just too so long to arrive!
P
Rating: 3 out of 5
Some labels have not been attached correctly.
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Response from Petit-Fernand
Hi Paula, We have just contacted you by email to help you :) Have a nice day
C
Rating: 1 out of 5
Very disappointed with the quality. I gave a personalized water bottle to my 4 year old son, who dropped it the first time he used it and the cap broke. The price isn't worth the quality, but it's beautiful but useless !!!!
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Response from Petit-Fernand
Hello Clémentine, We're sorry the cork broke. We wish you a nice day
P
Rating: 4 out of 5
All good so far. The writing on the labels could be a little darker/blacker. Ironing on worked well The delivery time was a little too long.
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Response from Petit-Fernand
Thank you for your review, Petra! We are sorry if the colors are not as expected! Please send us a message with some pictures to customer service if you would like to exchange the labels!
C
Rating: 4 out of 5
Ordered in a hurry received very quickly Easy to use site
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A
Rating: 4 out of 5
1st order and your satisfied fastgood quality I recommend
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N
Rating: 4 out of 5
Very practical and pretty
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H
Rating: 1 out of 5
Second order on this site and unfortunately I did not receive my order! Too bad, I was very happy with my first order.
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Response from Petit-Fernand
Hello, We are sorry for the delay of the post office. We have just sent you an email to help you as soon as possible. Have a nice day!
S
Rating: 4 out of 5
Great labels, haven't used them yet but delighted with my purchase.
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Response from Petit-Fernand
Thank you very much Séverine :)
F
Rating: 4 out of 5
Beautiful personalized bags and stickers to stick on clothing labels More complex ones to use with iron
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
S
Rating: 1 out of 5
The iron-on labels didn't even last 1 week of vacation for my 9 year old son.
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Response from Petit-Fernand
Hello Stéphane, We have just contacted you by email to help you with the labels. Have a nice day!
E
Rating: 4 out of 5
Easy to use and navigate site, very fast and free delivery for labels.
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E
Rating: 4 out of 5
Early days, however the stickers that have been applied to lunchboxes, cups and spoons are still firmly in place and have been through the dishwasher multiple times. The iron-on ones are firmly stuck too and just look great overall. They arrived fairly quickly as well. Will most definitely be purchasing more!
Response from Petit-Fernand
We are glad you enjoying our products, Elle!!
C
Rating: 1 out of 5
Thermo-adhesive labels peel off better from the notebook in this format, but they often don't fit into clothes at all! They peel off one after the other. This is the last time I'll be placing an order.
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Response from Petit-Fernand
Hello Céline, Sorry to read this on your labels, it's not normal. We have just contacted you by email to help you as soon as possible. Have a nice day!
S
Rating: 1 out of 5
I have still not received my order despite it being nearly 4 weeks since I placed the order which was suppose to be in time for schools opening.
Response from Petit-Fernand
Dear Sheillah, we are sorry about the delivery problems! Could you please confirm your address to our customer service and will resent it again on our cost!
D
Rating: 4 out of 5
Everything was perfect, except that I couldn't find the Eiffel Tower logo. ??
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A
Rating: 1 out of 5
I'm very disappointed with the iron-on labels, which don't stick very well and as soon as I wash them (8 days after I've stuck them on), they all come off. I had placed my first order a few years ago and the quality has nothing to do with it. I won't be ordering again.
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Response from Petit-Fernand
Hello Aurélie, Sorry to read this on your labels, it's not normal. We have just contacted you by email to help you as soon as possible. Have a nice day!
J
Rating: 3 out of 5
Difficult to detach from the print
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Response from Petit-Fernand
We are sorry to hear about this problem! Please send the picture of the faulty labels to our customer service and we will replace them free of charge!
S
Rating: 3 out of 5
The labels peeled off very quickly. No need to wash them, yet they stuck when put on the garments.
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Response from Petit-Fernand
Hello Sophie, I have just sent you an email to help you, Have a nice day!
M
Rating: 1 out of 5
We can't get the labels on. We followed the instructions but they don't stick. Macarena
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Response from Petit-Fernand
Hi Macarena, We just sent you an email to help you :) Greetings !
D
Rating: 4 out of 5
The product corresponds to my expectations and that indicated
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D
Rating: 3 out of 5
1 out of 3 labels came off after the first wash. It seems to me that this product was more durable a few years ago.
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Response from Petit-Fernand
Hello Delphine, I have just contacted you by email to help you. I'm sorry to see that your labels have come off. Have a nice day :)
R
Rating: 3 out of 5
I've ordered from the site several times before, but this time I was disappointed with the iron-on labels, which didn't stick to the clothes.
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Response from Petit-Fernand
We have just contacted you by email in order to help you. Sorry to see that your labels have come off. Have a nice day :)
C
Rating: 1 out of 5
Order still not received after 3 weeks! Now I don't need it ...
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Response from Petit-Fernand
Hi Claire, Sorry to read about the delay in delivery of your order. We have just written to you by email to help you quickly. Have a nice day!
C
Rating: 1 out of 5
No delivery despite collection from credit card!
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Response from Petit-Fernand
Hello Carsten. We are sorry to hear that you have not received your order. Please contact our customer service with the address confirmation so that we can resend it. So far we have never received a message from you
M
Rating: 4 out of 5
Fast but cannot be stuck to the garment label
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C
Rating: 3 out of 5
Fast shipping, a bit expensive and a shame not to be able to change the symbol in the packs.
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Response from Petit-Fernand
Hi Cassandre, Thank you for your feedback. We'll pass it on to our graphics department. Very nice day to you
I
Rating: 1 out of 5
Product not delivered
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Response from Petit-Fernand
Good morning, we are sorry to hear that you did not receive your order. I have sent you an email in order to verify that the address you entered when placing your order is correct. I remain available and wish you a good day.
C
Rating: 1 out of 5
I have order 1 month ago so far haven't received it.
Response from Petit-Fernand
Hello, We are very sorry to hear aboth the delivery problem. Could you please contact our customer service and we will resend your order again!
N
Rating: 4 out of 5
Very good product Fast delivery
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A
Rating: 4 out of 5
Very useful. Recommended
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Response from Petit-Fernand
Thank you very much Ana Rosa : )
N
Rating: 4 out of 5
Good quality label. And fast shipping.
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S
Rating: 3 out of 5
Very cute design but unfortunately a few stickers for the clothes come off during washing.
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Response from Petit-Fernand
Hello Sarah, this should not be!!! Can you please contact our customer service with the photos for the replacement ?
N
Rating: 3 out of 5
In the last two orders the thermo adhesive labels peeled off shortly after having put them on (they last a few days). I hooked it with the iron at the indicated temperature and the seconds indicated, and I don't use the garment immediately, I let it rest for a day. The rest of the labels adhere well. Order arrived in the agreed time.
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Response from Petit-Fernand
Hello Nuria, We have just sent you an email to help you. Good day : )
M
Rating: 4 out of 5
Very good because it is not the first time I bought these labels, the quality is very good and the delivery time is good. I did not give 5 stars because compared to last years, there are no more free stickers in the pad, and it was a pity not to find them because they were very beautiful and original.
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Response from Petit-Fernand
Good morning Miriam Indeed the giveaway is still there, it must have been an oversight. Thank you for conndividing your opinion? see you soon on Petit-Fernand! ?
S
Rating: 1 out of 5
Order never received!!! I received the 1st order 15 days after ordering.
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Response from Petit-Fernand
Hi Sophie, Sorry for the delay, we have contacted you by email to help you . Have a nice day : )
O
Rating: 3 out of 5
The delivery service is very bad, I was acasa on purpose all week to wait for the parcel and no one called they left me the parcel in Poste with all the services that offers poste Italiane;((
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Response from Petit-Fernand
We are sorry to hear that the postal service did not live up to your expectations. Thank you for your report, we will initiate an investigation on our part so that the inconvenience does not happen again. Good day Alessio