Customer reviews of Petit-Fernand

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Adeline R.

Rating: 4 out of 5

Published on 30/08/2025 à 04h55 following a purchase from 14/08/2025

Labels perfectly matching the model. Beautiful colors and great finish! Small downside, the delivery was much longer than expected.

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Dorothée M.

Rating: 3 out of 5

Published on 29/08/2025 à 22h04 following a purchase from 07/08/2025

I am satisfied with the quality of the product! But for the first time since various purchases made, I am disappointed with the result. The pink color of the background of the label is either not the one chosen, or there is too great a difference between the color on the site and reality.

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Response from Petit-Fernand Published on 26/09/2025

Hello Dorothe9e,

Thank you for your feedback and we are pleased to hear that you are satisfied with the quality of our products. However, we regret that the color of the label does not meet your expectations. Please know that we take your comments very seriously and will pass them on to our team to improve color matching.

Have a nice day,
Camille C-MonEtiquette

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Hanaa A.

Rating: 4 out of 5

Published on 29/08/2025 à 21h08 following a purchase from 13/08/2025

I wanted to order mini labels from the link but I received regular labels, I didn't pay attention that the link led to a single place and that I had to scroll, so I had to place another order. Otherwise, good value for money, and fast shipping.

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Gwenaelle P.

Rating: 3 out of 5

Published on 29/08/2025 à 19h04 following a purchase from 11/08/2025

An order every year for the back-to-school and first disappointment... This year the die-cutting is poorly done, impossible to peel the labels one by one. Disappointment but the designs are still beautiful

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Response from Petit-Fernand Published on 26/09/2025

Hello Gwenaelle,

Thank you for taking the time to share your feedback. We are delighted that you appreciate the designs of our labels, but we are sorry to hear that the die-cutting did not meet your expectations this year. Your feedback is valuable and will help us improve our service.

We have contacted you to propose a solution.

Have a nice day,
Camille C-MonEtiquette

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Charline B.

Rating: 4 out of 5

Published on 29/08/2025 à 18h34 following a purchase from 14/08/2025

Fast shipping. Compliant labels, I recommend.

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Julie B.

Rating: 4 out of 5

Published on 29/08/2025 à 13h43 following a purchase from 14/08/2025

Usually everything goes well, but this time there was no parchment paper to use the labels

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VERONIQUE T.

Rating: 4 out of 5

Published on 29/08/2025 à 13h24 following a purchase from 13/08/2025

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Audrey C.

Rating: 4 out of 5

Published on 29/08/2025 à 13h10 following a purchase from 13/08/2025

Everything is perfect, except for a small downside regarding the iron-on labels for clothing (they don't hold well despite following the usage instructions).

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Alexia P.

Rating: 1 out of 5

Published on 29/08/2025 à 12h37 following a purchase from 13/08/2025

Hello, I had bought labels last year that I really liked. I just tried the experience again but unfortunately the labels are extremely difficult to peel off the received booklet. Disappointed with this new experience

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Response from Petit-Fernand Published on 26/09/2025

Hello Alexia,

Thank you for taking the time to share your experience. We are delighted that you appreciated our labels last year, and we are sorry to hear that this time you encountered difficulties. Your feedback is very valuable to us and we will analyze it to improve our products.

We have just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette

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Beatrice M.

Rating: 4 out of 5

Published on 29/08/2025 à 11h22 following a purchase from 03/08/2025

Good site that I have been using for years

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Lydia T.

Rating: 3 out of 5

Published on 28/08/2025 à 19h45 following a purchase from 12/08/2025

Hello, The labels come off very difficultly as if the cutting was poorly done. It's a shame

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Response from Petit-Fernand Published on 25/09/2025

Hello Lydia,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with our labels. Your feedback is valuable and we will review it to improve our products. Please feel free to contact us directly via our contact form on our website.


Sandra from the C-MonEtiquette team

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Jessica G.

Rating: 4 out of 5

Published on 28/08/2025 à 15h47 following a purchase from 11/08/2025

To see over time if the labels hold well on the water bottles and in the slippers

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Christine M.

Rating: 3 out of 5

Published on 28/08/2025 à 15h41 following a purchase from 13/08/2025

Honestly, it was always perfect in terms of delivery and quality. This time the quality is top-notch but the delivery and customer service... no... it took twice as long and customer service hasn't even responded to me yet...

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Response from Petit-Fernand Published on 25/09/2025

Dear Christine,

Thank you for taking the time to share your experience on our site. We are delighted to hear that you are satisfied with the quality of our products. However, we sincerely regret the inconveniences encountered regarding delivery and customer service. I have just contacted you by email to assist you.

Best regards,
Sandra from the C-MonEtiquette team

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beatrice C.

Rating: 4 out of 5

Published on 28/08/2025 à 15h39 following a purchase from 13/08/2025

The labels are not easy to peel off their backing

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Elodie R.

Rating: 1 out of 5

Published on 28/08/2025 à 14h32 following a purchase from 12/08/2025

Order placed in mid-August never received

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Response from Petit-Fernand Published on 25/09/2025

Hello Elodie,

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you have not received your order.
The refund has been processed following our exchanges.

Have a nice day,
Sandra from the C-Monetiquette team

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Angélique T.

Rating: 1 out of 5

Published on 28/08/2025 à 12h48 following a purchase from 13/08/2025

Not satisfied with the ordered water bottle. Just simple labels stuck on, I didn't expect that.

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Response from Petit-Fernand Published on 25/09/2025

Hello Angélique,

Thank you for taking the time to share your feedback. We are sorry to hear that the water bottle does not meet your expectations. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly via our contact form, we would be happy to find a solution that satisfies you.

Sandra from the C-MonEtiquette team

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Ingrid B.

Rating: 4 out of 5

Published on 28/08/2025 à 10h39 following a purchase from 13/08/2025

Good

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Catherine B.

Rating: 4 out of 5

Published on 28/08/2025 à 07h31 following a purchase from 12/08/2025

After several orders placed on C monetiquette, I am still satisfied. The only downside for me is that we need to diversify the designs and colors because it is becoming boring.

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De Gregorio T.

Rating: 4 out of 5

Published on 27/08/2025 à 21h41 following a purchase from 02/08/2025

I bought two water bottles and the label kit for the start of school for the little girl! Very good quality-price ratio, I must admit!!! Maybe the shipping times were a bit long, but other than that, nothing to say; excellent products!!!

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Mireille S.

Rating: 4 out of 5

Published on 27/08/2025 à 18h42 following a purchase from 12/08/2025

Speed Beautiful labels

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Elisabeth P.

Rating: 3 out of 5

Published on 27/08/2025 à 18h18 following a purchase from 12/08/2025

My order is incomplete. I ordered 4 different types of labels and I only received 3. I'm missing the unicorns. I will contact customer service

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Response from Petit-Fernand Published on 25/09/2025

Hello Elisabeth,

Thank you for taking the time to leave a review. We are sorry to hear that your order is incomplete and that you did not receive all the desired labels. Your satisfaction is our priority, and we are happy to have been able to assist you during our email exchanges. Hoping that the rest of your order has brought you all the possible satisfaction :)
Best regards,
Alice C-Monetiquette

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Celine C.

Rating: 4 out of 5

Published on 27/08/2025 à 16h26 following a purchase from 12/08/2025

An error was made on my order but corrected immediately

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Grégory B.

Rating: 3 out of 5

Published on 27/08/2025 à 16h12 following a purchase from 11/08/2025

The sandwich boxes are great, but the water bottle still has a smell even after washing, my daughter doesn't want to drink from it

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Response from Petit-Fernand Published on 25/09/2025

Hello Gregory,

Thank you for your feedback regarding our products. We are glad that you appreciate our sandwich boxes, but we are sorry to hear that the water bottle does not meet your expectations. We encourage you to contact us directly so that we can help you resolve this issue.

Best regards,

Alice C-MonEtiquette

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Marie W.

Rating: 4 out of 5

Published on 27/08/2025 à 15h50 following a purchase from 11/08/2025

Fast delivery. Labels are great as always. However, this time it was difficult to peel the labels off (I had never had a problem before), so they are a bit creased when I stick them. It's a shame.

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Johanna B.

Rating: 4 out of 5

Published on 27/08/2025 à 15h28 following a purchase from 12/08/2025

Favorable

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Gabrielle P.

Rating: 4 out of 5

Published on 27/08/2025 à 15h15 following a purchase from 12/08/2025

I would have liked the mini labels to be smaller to fit the pens.

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Martine J.

Rating: 3 out of 5

Published on 27/08/2025 à 15h10 following a purchase from 12/08/2025

Surprise at the choice of colors upon delivery which changed from white to yellow for the background and from blue to a very ugly green color. But it's done!

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Response from Petit-Fernand Published on 26/09/2025

Hello Martine,

Thank you for taking the time to share your opinion. We are sorry to hear that the colors of your delivery did not meet your expectations. Your feedback is valuable and will help us improve our services. Please do not hesitate to contact us for any other comments or suggestions.

Have a nice day,
Camille C-MonEtiquette

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Nathalie N.

Rating: 1 out of 5

Published on 27/08/2025 à 11h58 following a purchase from 11/08/2025

This is the sixth year I have ordered from you, and I am disappointed this year, the name is not centered on the height of the label (it is very close to the top edge of the label).

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Response from Petit-Fernand Published on 26/09/2025

Hello Nathalie,

Thank you for your loyalty and for your feedback. We are sorry to hear that your recent order did not meet your expectations. Your comment is valuable and we will examine it carefully to improve the quality of our products.

We have also just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette

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Perle C.

Rating: 1 out of 5

Published on 27/08/2025 à 10h40 following a purchase from 11/08/2025

The labels are already peeling off, I am really not satisfied. I was supposed to reorder for my second son, unfortunately it will not be on your site.

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Response from Petit-Fernand Published on 26/09/2025

Hello Perle,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with our labels. Please know that customer satisfaction is paramount to us. For this, we have just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette

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Alessio M.

Rating: 4 out of 5

Published on 27/08/2025 à 09h52 following a purchase from 01/08/2025

Excellent quality water bottle, great seal. The only flaw is some small inaccuracies in the printing, nothing to worry about.

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Diana M.

Rating: 4 out of 5

Published on 27/08/2025 à 06h16 following a purchase from 01/08/2025

School labels arrived very quickly. Nice to see, we are waiting for the start of school to try them.

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Clara C.

Rating: 4 out of 5

Published on 27/08/2025 à 04h53 following a purchase from 11/08/2025

My son is very happy with his labels

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isabelle P.

Rating: 4 out of 5

Published on 26/08/2025 à 20h10 following a purchase from 11/08/2025

Order received quickly and in accordance with expectations, even if the quality deteriorates year after year. It might be wise to group the labels of the same first name because outside of the packs, all the first names are mixed up.

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Amélie C.

Rating: 1 out of 5

Published on 26/08/2025 à 17h37 following a purchase from 11/08/2025

I am extremely disappointed with my order, the stamp is smudged, the stickers provided with the labels are stained... I thought I was ordering quality, I was wrong, I do not recommend as the quality is no longer there.

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Response from Petit-Fernand Published on 26/09/2025

Hello Amélie,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and will help us improve our quality.

To assist you better, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette

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Géraldine M.

Rating: 3 out of 5

Published on 26/08/2025 à 16h09 following a purchase from 11/08/2025

It's a shame that the labels were not properly pre-cut because I had to redo all of them with a cutter to be able to peel them off. This is the first time in three years that I have this issue.

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Response from Petit-Fernand Published on 26/09/2025

Hello Géraldine,

Thank you for taking the time to share your experience with us. We are sorry to hear that you encountered a problem with the cutting of the labels. This is an issue we take very seriously and we will look into this point to improve our service. We appreciate your loyalty over the past three years and hope to fully satisfy you with your future orders.

To assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette

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ELODIE R.

Rating: 1 out of 5

Published on 26/08/2025 à 15h06 following a purchase from 11/08/2025

I was disappointed. The labels peeled off very poorly. Many tore.

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Response from Petit-Fernand Published on 26/09/2025

Hello Élodie,

Thank you for taking the time to share your experience. We are sorry to hear that our labels were difficult to remove from their backing.

We have just contacted you to offer a solution.

Have a nice day,
Camille C-MonEtiquette

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Marine L.

Rating: 3 out of 5

Published on 26/08/2025 à 14h44 following a purchase from 11/08/2025

Satisfied with the received labels. Less so with the water bottle. My son has trouble drinking from it, sometimes it works, sometimes it leaks. Not simple... Too bad for the price of the bottle

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Response from Petit-Fernand Published on 25/09/2025

Hello Marine,

Thank you for your detailed feedback. We are pleased to hear that you are satisfied with the labels, but we are sorry to learn that the water bottle does not meet your expectations. We take your comment very seriously and will examine this situation.
We have just contacted you by email to resolve the issue quickly.

Best regards,
Alice from C-Monetiquette

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Ingrid C.

Rating: 4 out of 5

Published on 26/08/2025 à 10h01 following a purchase from 11/08/2025

Ease and speed

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Sylvie D.

Rating: 4 out of 5

Published on 26/08/2025 à 09h52 following a purchase from 11/08/2025

Super order well received good product

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Lauren R.

Rating: 3 out of 5

Published on 26/08/2025 à 09h15 following a purchase from 01/08/2025

I can’t fault the quality of the stickers. They’re really durable. Unfortunately I received the wrong order twice then had to wait an additional time to receive them. The customer service team were fantastic and rectified the issues quickly.

Response from Petit-Fernand Published on 19/09/2025

Dear Lauren,

Thank you for your feedback! We're glad to hear that you appreciate the quality of our stickers and that our customer service team was able to assist you. We apologize for the mix-up with your orders and appreciate your patience. Your experience is important to us as we continually strive to improve.

Best regards,
Giulia Petit-Fernand Team