Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
First order and very disappointed. They present the labels in checkbook-style notebooks, with staples on the labels so all the labels on the left are punctured by the staples, making them unusable or usable but it shows and looks really dirty. Very disappointed!
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Response from Petit-Fernand
Hello Laura,
We are sincerely sorry to hear that your first order did not meet your satisfaction. Your feedback is valuable and we would like to discuss this further with you to find a solution suitable for your situation.
We invite you to contact us via our contact form so we can assist you better.
Best regards,
The C-Monetiquette team
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Marion L.
Rating: 4 out of 5
following a purchase from 01/08/2026
Good quality labels, to see in everyday use. The design is nice.
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Axelle D.
Rating: 4 out of 5
following a purchase from 02/08/2026
Satisfied
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Fernando C.
Rating: 1 out of 5
following a purchase from 22/07/2026
The labels were for marking my wife's clothes that she has entered into a residence, and after the first wash, almost all of them fell off. A disaster, now almost all her clothes are lost.
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Response from Petit-Fernand
Dear Fernando,
We sincerely regret that the labels did not meet your expectations and that this has caused inconveniences with your wife's clothes. We understand how frustrating this situation can be.
We invite you to contact our customer service so that we can find a solution together.
Sincerely,
The Petit-Fernand team.
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Natacha D.
Rating: 4 out of 5
following a purchase from 02/08/2026
I really like the water bottle, the labels are beautiful. The only downside is that the labels to stick on the clothes come off after the first wash. Too bad.
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Carolina M.
Rating: 3 out of 5
following a purchase from 21/07/2026
Yes, it is a bottle that keeps cold water for a long time, but I have been using it for about 10 days and the paint on the bottle has already started to come off a bit.
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Response from Petit-Fernand
Dear Carolina,
We sincerely thank you for sharing your experience with us. We are glad to know that the bottle keeps the water cold, although we regret that the paint has come off. We value your feedback and hope you will give us another opportunity in the future.
Sincerely,
The Petit-Fernand team
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Mireille C.
Rating: 4 out of 5
following a purchase from 01/08/2026
Typography a bit small. Otherwise very practical and received quickly.
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Shelby P.
Rating: 3 out of 5
following a purchase from 21/07/2026
Love the labels and this is our second time purchasing them. The production job was not as good this time though and the pages are all stuck together and it’s difficult to easily access the stickers.
Response from Petit-Fernand
Hello Shelby,
Thank you for your feedback! We are thrilled to hear that you love our labels and appreciate your continued support. We're sorry to learn about the issue you encountered this time, and we will certainly take your comments into consideration to improve our production process. I’ve just contacted you to resolve the issue!
Best regards,
The Petit-Fernand Team
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Marina H.
Rating: 3 out of 5
following a purchase from 19/07/2026
The stickers do not stick to the pens.
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Laurenza M.
Rating: 4 out of 5
following a purchase from 31/07/2026
Perfect
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Robin L.
Rating: 4 out of 5
following a purchase from 30/07/2026
Perfect and of quality
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Fleurianne L.
Rating: 4 out of 5
following a purchase from 29/07/2026
Quality labels
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Jade B.
Rating: 1 out of 5
following a purchase from 29/07/2026
I received object labels instead of clothing labels
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Response from Petit-Fernand
Hello Jade,
We are sorry for this confusion. After checking, your order does indeed include object labels in a two-line format, as you can see on your invoice.
Do not hesitate to contact us by email if you would like us to verify your order with you.
Have a nice day,
Camille C-MonEtiquette
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Emilie B.
Rating: 3 out of 5
following a purchase from 30/07/2026
the parchment paper was not provided in the kit
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Response from Petit-Fernand
Hello Emilie,
Thank you very much for your feedback! You can definitely use kitchen parchment paper to apply your labels. It is the same type of paper that we use for applying our labels. :)
Have a nice day,
Camille C-MonEtiquette
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Aurore G.
Rating: 4 out of 5
following a purchase from 28/07/2026
A bit disappointed with the glitter labels but I think it's a matter of taste
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Response from Petit-Fernand
Hello Aurore,
Thank you for taking the time to share your opinion. We are delighted that you are very satisfied with your order, and we take note of your comment about the glitter labels. Your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
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Cindy C.
Rating: 1 out of 5
following a purchase from 29/07/2026
Very disappointed with customer service. I have been ordering since 2021. This year I forgot the accent on my son's first name, the labels were edited without it. I requested a commercial gesture and received a 20% offer supposedly as an exceptional case, but in fact, it was ongoing on the site for any customer! I used to order every year, that's over!
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Response from Petit-Fernand
Hello Cindy,
We are sincerely sorry to hear that your experience did not meet your expectations.
Regarding personalized products, we unfortunately cannot make changes to an already manufactured order, we are sorry about that.
However, we remain available if needed :)
Best regards,
Camille C-MonEtiquette
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Chloe A.
Rating: 3 out of 5
following a purchase from 28/07/2026
The iron-on labels no longer stick after washing.
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Response from Petit-Fernand
Hello Chloe,
Thank you sincerely for taking the time to share your opinion.
We are sorry to hear that your labels have come off. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Chiara M.
Rating: 4 out of 5
following a purchase from 18/07/2026
I took a glass, a water bottle, and a bag, all beautiful. Delivery times respected.
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Hans- Jochen R.
Rating: 3 out of 5
following a purchase from 13/07/2026
long delivery time and there should be a card for each name I want to give it as a gift but everything is on one card
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Roxanne F.
Rating: 3 out of 5
following a purchase from 28/07/2026
Disappointed the labels are not like previous years The format is bigger Too bad
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Response from Petit-Fernand
Hello Roxanne,
We sincerely thank you for your feedback. We are sorry to learn that the 1-line format of your labels does not meet your expectations. For pencils and other small supplies, we recommend our "mini" format more. Your loyalty is precious to us, and we would be delighted to see you again in our store.
Best regards,
Camille C-MonEtiquette
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Andre M.
Rating: 1 out of 5
following a purchase from 26/07/2026
The labels do not stick well.
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Response from Petit-Fernand
Hello André,
Thank you for taking the time to share your experience, and we are sincerely sorry to learn that the labels do not meet your expectations. Your satisfaction is important to us, which is why we have contacted you directly by email.
Please feel free to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
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Connie H.
Rating: 1 out of 5
following a purchase from 14/07/2026
One label is not very clear
Response from Petit-Fernand
Dear Connie,
Thank you for your feedback regarding the clarity of one of our labels. We appreciate your intention to help us improve, and we would like to discuss this further to ensure your concerns are addressed.
Please feel free to reach out to us directly so we can assist you better.
Best regards,
The Petit-Fernand Team
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Anael B.
Rating: 4 out of 5
following a purchase from 27/07/2026
Very good quality, however, little to no choice for teenagers.
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Dominique R.
Rating: 4 out of 5
following a purchase from 27/07/2026
Very practical and cute
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Virginie L.
Rating: 1 out of 5
following a purchase from 27/07/2026
This does not match the proposed visual. The writing is very "zoomed in" or too small. Disappointed
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Response from Petit-Fernand
Hello Virginie,
We are sincerely sorry to hear that your order does not meet your expectations. Your feedback is extremely important to us as it allows us to constantly improve!
Have a nice day,
Camille C-MonEtiquette
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Béatrice V.
Rating: 4 out of 5
following a purchase from 26/07/2026
I didn't have the sulfur paper to stick the labels on the clothes
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Coralie F.
Rating: 3 out of 5
following a purchase from 27/07/2026
It's a shame that the different types of labels are mixed in the notebooks. Name labels for school items mixed with clothing labels.
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Response from Petit-Fernand
Hello Coralie,
Thank you for your feedback and we are delighted to know that you were satisfied with your order. We take note of your comment regarding the mixing of label types in the notebooks, and we sincerely appreciate it, as it helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
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Nadine K.
Rating: 1 out of 5
following a purchase from 14/07/2026
Unfortunately, I was disappointed this time. The name stickers could hardly be peeled off the paper and more than half of them ended up tearing.
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Response from Petit-Fernand
Dear Nadine,
thank you for your feedback. We are sorry to hear that you were not satisfied with the name stickers. We want to ensure that our products meet your expectations and have contacted you by email to assist you further.
Best regards
Your Es-Ist-Meins team
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Anja H.
Rating: 3 out of 5
following a purchase from 14/07/2026
The only downside is that the name is not printed in the center on the large labels. What I would also wish for are symbols for MTB.
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Marta P.
Rating: 4 out of 5
following a purchase from 15/07/2026
Great
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Tamara R.
Rating: 1 out of 5
following a purchase from 14/07/2026
Labels on clothes came off immediately. Labels purchased and applied years ago are still on the clothes. Have you changed the product? Negative purchase
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Response from Petit-Fernand
Dear Tamara,
Thank you for sharing your experience. We are sorry to hear that the labels did not meet your expectations and we are always committed to improving our products. We have just contacted you to find a solution together.
Best regards,
The Petit-Fernand team
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Roberto A.
Rating: 4 out of 5
following a purchase from 14/07/2026
Great water bottle, it absolutely does not leak once closed. The only note to make concerns the designs and the printing of the name: it appears to be a label print, which will probably wear off over time. I would have preferred a print directly on the product, without the use of labels.
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Caroline L.
Rating: 3 out of 5
following a purchase from 24/07/2026
Random print quality in our order. A bit disappointed
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Response from Petit-Fernand
Hello Caroline,
Thank you sincerely for taking the time to share your feedback. We are sorry to hear that the print quality did not meet your expectations and we appreciate your feedback which helps us improve our services.
Best regards,
The C-Monetiquette team
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Mélanie V.
Rating: 3 out of 5
following a purchase from 15/07/2026
The nursery pack is not suitable.. and for the small labels, they are still way too big for a pen for example. Before there were this type of label to mark pens or pencils
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Response from Petit-Fernand
Hello Mélanie,
Thank you for taking the time to share your feedback. Your input is valuable, and we are sorry to hear that the nursery pack and the labels do not quite meet your expectations. We would be happy to see you in our store to discover other products that might better suit your needs.
Best regards,
The C-Monetiquette team
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Daniel L.
Rating: 4 out of 5
following a purchase from 23/07/2026
this meets my expectations
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Anna S.
Rating: 1 out of 5
following a purchase from 13/07/2026
they come off with washing
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Response from Petit-Fernand
Dear Anna,
Thank you for sharing your experience. We are sorry to hear that you encountered problems with washing our products and we want to understand the situation better. We have just contacted you to resolve the issue.
Best regards,
The Petit-Fernand team
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Anne Catherine M.
Rating: 1 out of 5
following a purchase from 23/07/2026
Disappointed with my purchase. I gave the bracelets to my 3 little girls and one of them has already torn! She is almost 6 years old and is calm. She wears it to go to the beach and is not rough. I thought they would last at least the month of vacation. They are cute but fragile!
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Response from Petit-Fernand
Hello Anne Catherine,
We are sincerely sorry to hear that one of the bracelets did not hold up as you hoped. We understand your disappointment, especially when it concerns your little girls. We invite you to contact us privately so that we can discuss your situation and find a solution together.
Best regards,
The C-Monetiquette team
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Karen E.
Rating: 4 out of 5
following a purchase from 19/07/2026
Very satisfied with the labels. Too bad they arrived in a simple damaged tracked envelope because it was not big enough.
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Hélène P.
Rating: 4 out of 5
following a purchase from 12/07/2026
Lovely labels, reordered for the iron on labels which are top quality
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Vanessa J.
Rating: 1 out of 5
following a purchase from 12/07/2026
We received a booklet with a sticker. I ordered 2
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Response from Petit-Fernand
Dear Vanessa,
we are sorry to hear that you only received one booklet with a sticker, although you ordered two. We understand your disappointment and would like to help you find a solution. We have just contacted you directly so we can clarify the issue.
Best regards,
the Es-Ist-Meins team
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