Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 889 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 1, 3 and 4 stars

Reset filters
S
Sophie D.
Rating: 4 out of 5
following a purchase from 23/04/2026
Resistance to the first machines, to be seen over time. It would also be necessary to plan some patterns for adults.
Translated reviews
K
KELLY P.
Rating: 3 out of 5
following a purchase from 03/05/2026
Regarding the water bottle, I am disappointed by the sticker: I didn't think it would just be a sticker on the bottle. Moreover, it is poorly placed as there are bubbles. Another negative point: the bottle fell only once on a terrace, and the paint already has dents. At this price, I expected a higher quality. The bowl is nice, however, the design could have been a bit bigger. As for the labels, I can't say, I haven't tried them yet.
Translated reviews
Response from Petit-Fernand
Hello Kelly,

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the water bottle did not meet your expectations. However, I can confirm that it is not a sticker but rather a print directly on your product. We understand your disappointment and take your comments very seriously to improve our products.
We are glad that you like the bowl, and we take note of your suggestion regarding the design. Please feel free to reach out to us if you have any questions or would like to discuss your experience.

Have a nice day,
Camille C-MonEtiquette
D
Dominique D.
Rating: 3 out of 5
following a purchase from 03/05/2026
It's already peeling off on carbon arrows.
Translated reviews
Response from Petit-Fernand
Hello Dominique,

Thank you for your feedback on our site. We are sorry to hear that you have encountered issues with the peeling on the carbon arrows. Your opinion is valuable to us, and to assist you, we have just contacted you directly by email.

Have a nice day,
Camille C-MonEtiquette
C
Claire D.
Rating: 3 out of 5
following a purchase from 01/05/2026
I received my order packaged in a postal envelope because the envelope containing my sticker notebooks was completely torn. Fortunately, nothing is missing but this is the first time this has happened.
Translated reviews
Response from Petit-Fernand
Dear Claire,

Thank you for taking the time to share your experience and we are sorry to learn that your order arrived in an unsatisfactory condition. Your feedback is valuable and we will ensure to strengthen our packaging methods to prevent this from happening in the future. Please do not hesitate to contact us for any other questions or concerns.

Have a nice day,
Camille C-MonEtiquette
M
Marie L.
Rating: 1 out of 5
following a purchase from 01/05/2026
I ordered a customizable water bottle for children at €24, which already represents a certain budget for this type of product. Unfortunately, I am very disappointed with the quality of the finishes. The customization looks like it was done with simple stickers stuck on the bottle, which feels really low-end. At that price, I expected a much more qualitative and durable result. It's a shame because the concept is nice, but the quality/price ratio is clearly not there.
Translated reviews
Response from Petit-Fernand
Hello Marie,

Thank you for taking the time to share your feedback regarding your order. We are sincerely sorry to hear that the quality of your personalized water bottle did not meet your expectations. I can confirm that it is indeed a direct print on your product and not a sticker. The relief effect is due to the different layers of varnish ensuring the quality of the customization. :)
Your feedback is valuable and will help us improve our products. We hope to have the opportunity to fully satisfy you with your next order.

Have a nice day,
Camille C-MonEtiquette
C
Caroline B.
Rating: 1 out of 5
following a purchase from 01/05/2026
For the first time, during the 3rd order, very poorly packaged, simple envelope torn and repackaged by the post, soaked labels and one missing lot... It happens but ZERO response from customer service for almost 15 days despite several reminders... for an order over 70€ it is UNACCEPTABLE
Translated reviews
Response from Petit-Fernand
Hello Caroline,

I am sorry to read your message, it does not reflect the quality of our service.
I see that our customer service has arranged for the reshipment of your order following our exchanges. I hope everything will be to your liking!

Have a nice day,
Camille C-MonEtiquette
M
Marie B.
Rating: 4 out of 5
following a purchase from 01/05/2026
The labels are perfect and received quickly. The only downside is the registered mail which seems quite unnecessary and complicates things too much for retrieval.
Translated reviews
Response from Petit-Fernand
Hello Marie,

Thank you for your feedback and we are delighted that you like our labels. We take note of your comment regarding the registered mail, and your opinion helps us improve our service.

Have a nice day,
Camille C-MonEtiquette
M
Marie-Soleil M.
Rating: 1 out of 5
following a purchase from 01/05/2026
There is no parchment paper!
Translated reviews
Response from Petit-Fernand
Hello Marie-Soleil,

Thank you for taking the time to share your feedback. We are sorry to hear that you did not find the parchment paper in your order. Your feedback is valuable and helps us improve our services. You can use food parchment paper to stick your heat-adhesive labels, it is the same paper we provide :)

Have a nice day,
Camille C-MonEtiquette
S
Sophie S.
Rating: 4 out of 5
following a purchase from 27/04/2026
Very easy order to make, maybe lacking a bit of choice in designs but very quick shipping of my order.
Translated reviews
M
Michelle S.
Rating: 3 out of 5
following a purchase from 20/04/2026
The design and packaging of the labels is great. However a few of them have come off in the wash and they have all been applied according to the care instructions provided
Response from Petit-Fernand
Dear Michelle, thank you for your feedback regarding your experience with our labels. We're delighted to hear you appreciate the design and packaging; however, we sincerely apologize for the issues you've encountered with them coming off in the wash. Your comments are invaluable, and we will certainly investigate this matter to ensure better quality in the future. Please contact our customer service to resolve the issue.

Petit-Fernand
H
Henry S.
Rating: 1 out of 5
following a purchase from 19/04/2026
Labels came off during the first wash.
Translated reviews
Response from Petit-Fernand
Good morning,

we are very sorry for the quality issue identified.
We have just contacted you to resolve the problem :)
Have a nice day,

Giulia It Is Mine
N
Nadine P.
Rating: 4 out of 5
following a purchase from 27/04/2026
Very nice labels! And very original stickers! Just a delivery problem, I had to discuss it with you! Thank you
Translated reviews
C
Charline M.
Rating: 4 out of 5
following a purchase from 28/04/2026
Nice
Translated reviews
Response from Petit-Fernand
Hello Charline,

We warmly thank you for your feedback! It is nice to know that you found our shop pleasant. Your satisfaction is our greatest reward.

Have a nice day,
Camille C-MonEtiquette
R
Roxane P.
Rating: 1 out of 5
following a purchase from 22/04/2026
Fast shipping, beautiful labels, however it had been a little while since I ordered new labels and I am very disappointed with the quality regarding the adhesion of the labels which used to stick very well and had good durability in machine washes which is no longer the case.
Translated reviews
Response from Petit-Fernand
Hello Roxane,

Thank you for your feedback. We are delighted to hear that you appreciated the speed of the shipment and the aesthetics of our labels. We take your comments regarding adhesion and wash durability very seriously, and we will pass them on to our team. Your satisfaction is our priority and we hope to provide you with an improved experience during your next order.
We hope that the solution provided during our email exchanges will meet your expectations :)

Have a nice day,
Camille C-MonEtiquette
G
Geraldine J.
Rating: 3 out of 5
following a purchase from 25/04/2026
Mixed... The adhesive labels on supports are very good but the iron-on ones... a disaster. I am disappointed.
Translated reviews
Response from Petit-Fernand
Hello Géraldine,

Thank you for taking the time to share your opinion. We are glad that you are satisfied with our adhesive labels, but we are sorry to hear that the iron-on ones did not meet your satisfaction. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us directly so we can assist you.

Have a nice day,
D
Doris K.
Rating: 4 out of 5
following a purchase from 14/04/2026
It could have been a 5-star rating! But I only received 4 booklets for 5 children. The fifth child was distributed among the other 4. That's not nice, because I would have liked to have a booklet for each child.
Translated reviews
G
Giordano P.
Rating: 4 out of 5
following a purchase from 09/04/2026
Shipping a bit slow
Translated reviews
C
Chantal D.
Rating: 3 out of 5
following a purchase from 22/04/2026
A little disappointed with the dark blue labels not being uniform. Order of 2 different names attached to the same notebook a bit difficult to give as a gift.
Translated reviews
Response from Petit-Fernand
Dear Chantal,

Thank you for taking the time to share your feedback on our site C-Monetiquette. We are sorry to hear that the background of the dark blue labels did not meet your expectations and that the presentation of the two names on the same notebook posed a problem. Your feedback is valuable and helps us improve our products.

Have a nice day,
Camille C-MonEtiquette
L
Laura F.
Rating: 4 out of 5
following a purchase from 04/04/2026
Good and punctual service
Translated reviews
N
Nuria S.
Rating: 4 out of 5
following a purchase from 10/04/2026
They are very good, I love the color and the definition although sometimes the letters come to me larger and sometimes smaller!
Translated reviews
A
Alejandro P.
Rating: 4 out of 5
following a purchase from 10/04/2026
As I expected, but I can't confirm that they are durable because I haven't tried them yet.
Translated reviews
L
Léa M.
Rating: 4 out of 5
following a purchase from 20/04/2026
Beautiful labels Simply the price a bit high for few labels
Translated reviews
P
Patricia G.
Rating: 4 out of 5
following a purchase from 19/04/2026
I love to call on you
Translated reviews
C
Cathelijn K.
Rating: 1 out of 5
following a purchase from 08/04/2026
After just one wash, the labels have already come off. I followed all the instructions. I do not recommend it.
Translated reviews
Response from Petit-Fernand
Hello,

We are sorry that you had this experience with our labels. Your satisfaction is very important to us. To help you, we just sent you an email. :)

Good day,
Camille Petit-Fernand
B
Berenice D.
Rating: 1 out of 5
following a purchase from 15/04/2026
The label that should stick automatically does not stick very well on the garment, thank you
Translated reviews
Response from Petit-Fernand
Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that the label did not meet your expectations. Our self-adhesive labels are applied to the labels already present on your garments. However, they cannot stick directly to the fabric.
To assist you, we have just contacted you directly by email :)

Have a nice day,
Camille C-MonEtiquette
C
Cassandra C.
Rating: 4 out of 5
following a purchase from 16/04/2026
This is the third time I buy and I am always very happy, the labels are very good, the stamp too, just the bottle where I am disappointed because the first name has completely worn off from washing ...
Translated reviews
Response from Petit-Fernand
Hello Cassandra,

Thank you very much for your positive feedback and for your loyalty to C-MonEtiquette! We are delighted that you are satisfied with our labels and your stamp. However, we are sorry to learn that the bottle does not meet your expectations. Your comment is valuable, and we will review it to improve the quality of our products. Please do not hesitate to contact us if you need assistance.
Camille C-MonEtiquette
T
Tiffany S.
Rating: 4 out of 5
following a purchase from 10/04/2026
Very practical and aesthetic
Translated reviews
A
Aude M.
Rating: 4 out of 5
following a purchase from 12/04/2026
Pretty labels. Impeccable customer service. Thank you again.
Translated reviews
B
Bernadette B.
Rating: 3 out of 5
following a purchase from 11/04/2026
Writing format too large I am disappointed
Translated reviews
Response from Petit-Fernand
Dear Bernadette,

Thank you for taking the time to share your feedback on our site. We are sorry to learn that the writing format does not meet your expectations. Your comment is valuable and we will take it into account to improve the experience of our users. Please feel free to share any other suggestions.

Have a nice day,
Camille C-MonEtiquette
N
Naima B.
Rating: 1 out of 5
following a purchase from 26/08/2025
I was supposed to pay only the shipping fees of 2 euros but I was charged 8 euros
Translated reviews
Response from Petit-Fernand
Hello Naima,

Thank you for taking the time to share your feedback. We are sorry for this inconsistency in your ordering experience. Your satisfaction is our priority and we would like to help you resolve this misunderstanding. Please do not hesitate to contact us directly so we can rectify the situation.

Have a nice day,
Camille C-MonEtiquette
A
Audrey J.
Rating: 3 out of 5
following a purchase from 08/04/2026
It's a pity that there is no peach color for my daughter's water bottle, now the bottles are mismatched...
Translated reviews
Response from Petit-Fernand
Hello Audrey,

Thank you for your feedback. We understand your disappointment regarding the absence of the peach color for your daughter's water bottle. Your comment is valuable and we will take it into account for future options.

We hope you will find satisfaction with our other products.

Have a nice day,
Camille C-MonEtiquette
D
Domitille M.
Rating: 3 out of 5
following a purchase from 07/04/2026
The water bottles are nice, however, 2 days after receipt, the label with my daughter's name is already peeling off!
Translated reviews
Response from Petit-Fernand
Dear Domitille,

Thank you for taking the time to share your experience with our site C-Monetiquette. We are sorry to hear that the label on your water bottle did not hold up as expected, and we will pass your feedback to our team to improve the quality of our products. To assist you, we have just contacted you by email :)

Have a nice day,
Camille C-MonEtiquette
S
Severine P.
Rating: 3 out of 5
following a purchase from 06/04/2026
I am happy with the water bottles but the cups are leaking everywhere, I am very disappointed, if I had known I would have only taken water bottles
Translated reviews
Response from Petit-Fernand
Hello Séverine,

Thank you for your feedback and we are delighted that you are satisfied with our water bottles. We are sorry to hear that you encountered problems with the cups. Your opinion is valuable to us! We invite you to contact our customer service if needed :)

Have a nice day,
Camille C-MonEtiquette
M
Marianne V.
Rating: 4 out of 5
following a purchase from 06/04/2026
The typography I had been using since my first purchase (which I liked a lot) has been replaced but the service is still very good.
Translated reviews
Response from Petit-Fernand
Hello Marianne,

We sincerely thank you for your feedback and are delighted to hear that you are satisfied with our service. We take note of your comment regarding typography and will do our best to continue providing you with a pleasant experience.

Best regards,
The C-Monetiquette team
C
Claude A.
Rating: 4 out of 5
following a purchase from 06/04/2026
Serious quick nickel
Translated reviews
M
mar T.
Rating: 4 out of 5
following a purchase from 08/02/2026
I love the labels, but the package arrived open, as if one of the carriers had opened the package at some point thinking it contained money or something of value.
Translated reviews
S
Sarah N.
Rating: 1 out of 5
following a purchase from 24/03/2026
I ordered for three children with different last names. Still, I only received 2 booklets, for the gifted child the stickers were even included in BOTH booklets. I had to cut both booklets apart and I am very disappointed, that was not a nice gift. Never again, I will go to other providers for name stickers in the future.
Translated reviews
Response from Petit-Fernand
Hello Sarah,

thank you very much for your feedback. We are sorry to hear that your order did not meet your expectations. We place great importance on our customers' satisfaction and would like to learn more about your concerns to avoid this in the future. Please contact us directly so we can find a solution.

Best regards,
Your Es-Ist-Meins-Team
N
Nicole B.
Rating: 4 out of 5
following a purchase from 03/04/2026
Very well thank you
Translated reviews
M
Michel H.
Rating: 3 out of 5
following a purchase from 28/03/2026
I would have thought the design a bit bigger...
Translated reviews
Response from Petit-Fernand
Hello Michel,

Thank you for your feedback on our site. We appreciate your comments and take into account your suggestion regarding the size of the designs. Your opinion helps us improve our service. Please feel free to reach out to us if you have any other remarks.

Have a nice day,
Camille C-MonEtiquette
I
Iris A.
Rating: 4 out of 5
following a purchase from 30/03/2026
Beautiful bag! My little girl is so happy!!
Translated reviews
We use cookies for audience measurement and improving user experience.