Customer reviews of Petit-Fernand

Order never received

Very poor quality of lunchbox for the price paid! Used 2 times, barely fell to the ground and completely broken!

Order never arrived.

Nice labels, stick well after washing.

Very good quality product. Delivery time a bit longer than announced.

The stickers do not come off the foil very well.

Grateful for the customer service team for reviewing my order and sorting for me!

I ordered time ago and didn’t receive my order so now use are only sending me a new order out

Great!

I am disappointed that I could not benefit from a promo code that was valid at the time of the order.

The purchase met my expectations.

0: The order never arrived at its destination

Unfortunately, I have not received my order

Longer than announced

Satisfied

The labels are badly cut. A real pain to detach from their backing.

Very good

Is all a great product and arrived in good time bit this batch of stickers is very difficult to remove from the pages so they end up coming off with damaged or wrinkled edges which makes it harder to stick them to the garments long term. This is my 4th or so order from this company over the last few years and the first time this has happened so I’m hoping this is just a one off fault with my order.

I have always bought my son's school labels and never had the problems I had with my last purchase. I chose rectangular adhesive labels for clothes and other elongated thermo-adhesive labels. The adhesive ones are a horror, there is no way to peel them off, the plastic protector that covers them does not let you separate them and I had to cut them one by one with scissors, something that had never happened to me with them. A complete disaster. I sent them an email, but they gave me the silence for an answer and now they send me an email to give my opinion... if you had answered my email with an explanation, surely I would not be writing this negative review. Best regards!

Good long-term hold. Pencil labels a little too wide for good adhesion. A shame to have to cut them off.

I contacted the company immediately after ordering because I saw in the summary that the house number was wrong. I never received a response and the package never arrived. It's been a month and a half.

Order processed quickly and product delivered on time.

Top and fast shipping

The quality is not bad, but they took a long time to send them, they sent it to me and the transport company lost it, and even though I told them, they didn't pay attention to me until a week later.

I never got my order. Never received it. How can I ask for jl refund?

Good quality

Too difficult to remove the label from the backing

Iron-on labels for clothing come off in the first wash, despite following the instructions. I have not encountered this problem with any other label supplier.

Despite several attempts, it's impossible to drink water from the flask I ordered. When sucked in, no liquid seems to pass through. This makes the bottle unusable. Very disappointed

Satisfactory order. However, the labels do not come off easily. It's pretty hard to get children to take responsibility with this product :) Apart from that, the labels do their job!

Delay problems, but I received my order as I wished. I'll have to wait and see how long the labels last.

The order was fine, as usual, but the delivery was bad. It no longer arrives directly to my mailbox, I have to go to a collection point and the envelope arrived very dirty and damaged and they could not deliver it to me. It took me a week to be able to pick it up....

Very good!

Good products. Despite a chaotic order delivery, the experience remains positive thanks to an available after-sales team that acted very quickly.

Perfect

Quite complicated to peel off, but otherwise the result is too much

CLEAR

Parcel never received despite payment for Chronopost. No apologies from customer service.

Very good but they arrived a little bent

Satisfied