The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Very disappointing. Waited ages for delivery and then we received someone else's labels. I thought they would have expedited the delivery of replacement labels but they didn't. I had to purchase elsewhere as I couldn't wait
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Alessia T.
Rating: 1 out of 5
after a month I still haven't received anything
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Cristiano
Rating: 4 out of 5
The first shipment failed but once I contacted customer service they immediately resent the product which arrived on time.
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Angelique Dupre
Rating: 4 out of 5
Very fast delivery and quite satisfied with the product. Very resistant to washing.
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Gugu
Rating: 1 out of 5
the cap of the gourd is too difficult to close and open!!! the neck of the gourd is broken after a year of use only used in the morning 4 × per week!!! for a gourd at 25e is pitiful!
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Lourdes Hernández
Rating: 4 out of 5
The labels are beautiful!!! just as you design them on the web. So far, it stands up well to washing and everyday use. The only thing has been the delay in receiving them.
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Angelique Benkhalifa
Rating: 4 out of 5
I'm very satisfied with my purchase, the labels are great to stick on clothes and things for my little loulou's kindergarten, they are top it does not move once stuck I love and I recommend to parents for their children.
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Nadège DZURIK
Rating: 4 out of 5
Quite a nice experience, thanks to you. Easily customizable labels, well-designed site, maybe a little too much choice of colors and fonts, but very pretty. Shipment a bit long, ordered on Wednesday and received on Friday of the following week. It says up to 8 working days, but I think you're already trying to find a solution.
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Raquel Aljarilla
Rating: 1 out of 5
They sent me the wrong order and it was urgent because I was missing them in a few days. I was told that it would arrive on Monday at the latest and it did not arrive until Thursday. They also told me that to compensate me they would refund 15% of the order amount and they haven't done it either. I will not order again
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Cacahouètes
Rating: 4 out of 5
I bought some clothes for my children and got 20 free labels to test out.
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Cristina
Rating: 3 out of 5
Delivery was slow, product is average as started to peal after second wash. Not supposed to do that
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Apolline
Rating: 4 out of 5
The labels are pretty and of good quality, but I find them a little expensive for the quantity. And it's a pity that they only fit on clothing labels... because I cut my labels almost as soon as I receive them!
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Adriana
Rating: 4 out of 5
They have nice colors and stick well.
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Barbara Salustri
Rating: 4 out of 5
Delivery a little long Quality label
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Amandine Demonceaux
Rating: 4 out of 5
Overall good experience. I will definitely recommend labels when I need them again. Delivery times are correct. However, regarding deliveries, our village's relay point is not listed on the site. That's a shame.
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Pauline B
Rating: 3 out of 5
The normal labels and the iron-on labels are great, but I'm a bit disappointed with the customizable gourd. It's the first day that my son is taking it to school and the name has already been removed.
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Abbie K.
Rating: 1 out of 5
Order was late despite being told it would arrive on time.
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LAILA rahmani
Rating: 4 out of 5
Just what we needed and the delivery was on time Thank you!
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Tenants
Rating: 3 out of 5
I liked how cute the designs where and how easy to design and iron in, however some of the labels I have ironed in have came out or come loose and the children's uniforms have been washed 5-7 times maximum, quite disappointed
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DianeHauke
Rating: 1 out of 5
Goods not received; refund is also a long time coming. I am very disappointed.
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Response from Petit-Fernand
Hello, As clarified in our email exchange, your order has been successfully dispatched. Unfortunately, we have no control over the postal service and therefore cannot be held responsible for any delays in delivery by the postal service. Do not worry, you will receive your money safely. The accounting department will take care of it. ?? Have a nice day, Elise, EsIstMeins
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Helena P.
Rating: 3 out of 5
The labels are very beautiful and of high quality. The selection of colors and motifs is also satisfactory. However, shipping took a very long time.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected, but we are located in France, so it takes a little longer than in Germany. However, we are pleased that you like your order! ?? Have a nice day, Elise, EsIstMeins
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Joyce Bessis
Rating: 3 out of 5
last time I ordered I thought the labels were nicer :-(
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Francisca Da Cruz
Rating: 4 out of 5
Foi tudo bem
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Letitia Loisse
Rating: 4 out of 5
A little long to receive the labels, but they are very well made.
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Céline
Rating: 4 out of 5
Fast shipping. Relatively easy to use web site. Clothing labels do not withstand a lot of washing.
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Assunta
Rating: 1 out of 5
Despite prompt assistance in responding, after more than a month I still have not received my order. There is no tracking and I don't know what happened to it!
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Nadège TAERO
Rating: 3 out of 5
This is the second time I've ordered. I had paid for my order to be delivered as soon as possible but my order was delayed due to a shortage of a gourd stopper but their customer service reimbursed me and even asked me if I wanted another color of gourd stopper. I think it's great. I think it's great. In any case, their products are always so good ????. I recommend them!
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Leanne P.
Rating: 3 out of 5
I have used this company for years but unfortunately this years batch are just not sticking to the clothing tags which is really frustrating as they always used to stick so well and I have not been doing anything different to my washing.
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A A.
Rating: 3 out of 5
Very cute labels and well printed BUT after a week the shoe labels had fallen off both pairs of shoes I had added them to. Wouldn't buy them again. This is after years of using a different brand - they were impossible to remove.
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Chloe
Rating: 3 out of 5
I'm not sure what to think. Some labels have already come off even though I wash my clothes at 40 degrees maximum. I wouldn't recommend the direct-glue type
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Battista M.
Rating: 1 out of 5
Very bad delivery parcel arrived very late. I did not use the product
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Camille CONFLANT
Rating: 3 out of 5
I order the labels every year and am very satisfied with the service. However, this year, the order arrived late and I had to start the year without the labels, too bad... I'll use them next year...
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Anna B.
Rating: 1 out of 5
Unfortunately, the product never arrived, I am waiting to receive a refund
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Nuria Biosca
Rating: 3 out of 5
The labels are very easy to apply and adhere perfectly to different surfaces.
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Carla Mendes
Rating: 1 out of 5
1 order did not arrive I was sent the labels a second time, the lady on the phone told me that between 5-6 days I should receive them and nothing. I go on the document to see and I still you in the course of manufacture
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Sophie Schampel
Rating: 1 out of 5
I never received my order but my payment was debited!
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Claudia
Rating: 1 out of 5
Ho fatto un ordine e dopo oltre una settimana di attesa (tempi spedizione geologici non tracciati .. dovrebbero adeguarsi!) mi arrivano le etichette ... ma non sono le mie!!!!!! Il nome è di un altro bambino ... incredibile . Ho scritto al servizio clienti che dice risponde entro 24 ore ... non è vero. Non hanno risposto. Domani quindi lo dovrò chiamare spendendo anche i soldi della telefonata. Mai più ! Aggiorno che ho scritto un'altra volta ma niente . Ho chiamato .. 2 euro di telefonata per farmi rinviare le etichette . Non hanno offerto nemmeno la spedizione più rapida anche se l'errore era stato il loro. Anzi mi ha risposto una tipa pure scocciata !
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Carole
Rating: 4 out of 5
Easy to apply
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Christel Le Divelec
Rating: 4 out of 5
Positive experience for the ease of use of the site and the speed of manufacture and delivery. However, I'm disappointed by the iron-on labels, which don't stick very well and wash out.
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Lilia Luchianov
Rating: 1 out of 5
I never received the labels. Nor was I informed by e-mail that the post had arrived. Where is my parcel?
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