The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The labels are really superb. However, I have a problem, the first name on the gourd 1 week later is peeling off and clearly at the price of the gourd I'm rather disappointed. I'm going to contact the service department to see if this can be corrected.
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audrey
Rating: 4 out of 5
I've been ordering from this site for years. I would like to see more design choices to decorate the labels. The only drawback is that the shoe labels last only a month before the packaging is changed.
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brigitte monnet
Rating: 1 out of 5
I made a mistake due to a lack of information on my label order. I wanted to iron-on labels for my clothes and ended up with sticky labels that I have no use for.
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Kerry W.
Rating: 1 out of 5
Labels come off after first wash
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Kim
Rating: 3 out of 5
The bottle is actually quite nice, but unfortunately both the print (or rather sticker) on the bottle and the lid are quite smelly. I find it difficult to give the product to small children when my hands stink so much. But the delivery time and processing were great.
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Response from Petit-Fernand
Hello, thank you for your review. We are very sorry that our drinking bottle is causing you problems. For your information, it is not a sticker, but a sublimation print. Please contact us so that we can offer you a solution. Have a nice day, Elise, EsIstMeins
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Emeline Waloszczyk
Rating: 3 out of 5
Too small for my taste and doesn't necessarily fit very well .
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Emilie Muzard
Rating: 4 out of 5
Wide choice of products for different uses. Already used for my other children and I have renewed the experience.
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Wacbb
Rating: 1 out of 5
Delivery times far too long.
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AV
Rating: 4 out of 5
The labels are very nice and easy to attach. I can't give 5 stars as Petit Ferdinand uses a delivery system through unreliable points instead of sending to homes. I had a bad experience with the delivery point closest to my home, which I have had to report even to the police. Please make home deliveries at no additional cost.
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Anna C.
Rating: 1 out of 5
Disastrous experience it is the second time I order and it arrives after an exhausting request for news Not even if it was a cheap site given the price of things would be the least arrive on time instead it takes months of waiting to receive what bought Really bad experience experienced for several times Very bad site
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Alis D.
Rating: 1 out of 5
This site is not even worth one star. I ordered for the second time because I thought it would go well like the first time. Now this time I had a very bad experience. I ordered adhesive labels that were supposed to arrive within 3-10 working days by normal standard letter, then they were supposedly produced again and sent out again by standard letter and I didn't receive them again. For me it is very strange alone that a normal standard letter takes 3-10 working days and with german post if you hack 1-3 working days it means ... well that was the very last time I paid thank god via paypal and thus got my money back.
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Response from Petit-Fernand
Hello, thank you for your review. We sent your order to production a second time on September 10th at our expense. As you can see on your order confirmation, you have chosen the standard delivery. Since production takes 48 hours, your order was shipped on September 11th, less than 48 hours. If you allow 10 working days for delivery, your order should arrive on September 23rd at the latest. As you have requested a refund via Paypal, you will probably receive a free order. We always strive to help our customers as best we can, but we still require respect and courtesy in our email conversation. However, we hope you will enjoy your order. Have a nice day, Elise, EsIstMeins
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DA SILVA
Rating: 4 out of 5
Delivery is a bit long but the labels are great!
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Gül S.
Rating: 4 out of 5
The stickers are just great I am satisfied with the stickers I would order the stickers again and again thank you very much ?
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
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Andréa Travard
Rating: 1 out of 5
I am disappointed with my order. The site is not clear enough when we place an order for the 1st time. I wanted to order labels to stick on the garments, not on the labels already present on the garment! There's no personal interest in ordering personalized labels to stick on a label! I might as well mark the first name directly on the garment label! I've wasted 20 euros and ended up with 100 unusable labels, since they're supposed to be put on a label!
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Avesta S.
Rating: 1 out of 5
The website advertises that name labels will be produced within 48 hours. It is now day 10 and there is no sign of the labels. Supposedly they have already been delivered. My children's school supplies were not labeled for days. I then ordered elsewhere. Refund at EsistMeins = no reply. NEVER AGAIN
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Response from Petit-Fernand
Hello, If you have selected standard delivery, the production time is 48 hours, not the delivery time. The latter takes 10 days. Please contact us if you would like more information. Have a nice day, Elise, EsIstMeins
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Julia
Rating: 4 out of 5
Nice design, but the writing box is too small and sends a bit long personally. Otherwise good products a little expensive
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Luisa Sosa
Rating: 4 out of 5
I'm happy with the labels but a bit disappointed with the caps, they came a bit crooked on both. And the valve doesn't close properly.
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Giulia
Rating: 3 out of 5
Shipping not too efficient
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miriana A.
Rating: 1 out of 5
I never received anything, I want a refund
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Nuria S.
Rating: 3 out of 5
I like the non-iron clothing labels but the new ones are too small (they used to be bigger).
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Katrin K.
Rating: 1 out of 5
My parcel never arrived. I contacted the customer service, no reply. No money back, no new stickers. Awful experience & waste of money. My order number is 4002212495.
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client(e)
Rating: 1 out of 5
I am very disappointed. I never received my order.
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Valaythen Melanie
Rating: 4 out of 5
Easy to customize and order labels
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Louise B.
Rating: 3 out of 5
a little disappointed that the size of the label (chosen to stick on pens) does not allow you to see the drawings printed around the first name (the drawings are intended for larger labels). the quality of the label looks great, to be seen with use over the months.
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Melanie
Rating: 1 out of 5
I did not receive my order. I called customer service but they couldn't do anything. I bought another product. Really disappointed for the price there is no quality of service.
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IR
Rating: 1 out of 5
I placed an order which unfortunately never arrived and had to complain about it twice. Very sad, there were no errors in the address details and according to Deutsche Post (letter carrier personally known) there was nothing for me.
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Response from Petit-Fernand
Hello, we are sorry that you have not received your order. We have just contacted you to help you. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
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Esperanca Lubota malila
Rating: 1 out of 5
I never received the mail with the labels.
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Guerrieri L.
Rating: 4 out of 5
CONVENIENT LABELS
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Aline
Rating: 4 out of 5
The design of the labels is exactly what I ordered. The lead time was long (order placed on August 31st and received on September 17th) but as I'm from Switzerland I imagine that's also why. There's a lot of choice on the site and you can make lots of pretty things, I wouldn't hesitate to recommend this site if there are other children ??
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Veronica M.
Rating: 3 out of 5
The labels for the markers come off. I had to reinforce with tape .
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Guacimara Guillén Albertos
Rating: 1 out of 5
You call customer service and it is not available. Order requested on August 13 to a delivery point ... has not arrived ..I send it back and we are 17 September and still nothing and do not answer in customer service ..Very bad the child started school and delivered books and can not label anything with the order and I had to comorar again.
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VIEL EMILY
Rating: 4 out of 5
Very good quality, the iron-on labels lasted 1 year. It's a shame I couldn't continue with the same pattern as last year, so that my son could find his way around his things better (it was the blue gingham pattern).
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Bine
Rating: 3 out of 5
Long waiting time for the product.
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Response from Petit-Fernand
Hello, we are sorry for the long delivery time. We are a French company, so it takes longer than only in Germany. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
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Maria
Rating: 1 out of 5
I can't say anything because I never received my order.
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Dafni Teleioni
Rating: 1 out of 5
Never received my order!
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Hortense Melchior
Rating: 4 out of 5
I hadn't received the confirmation but customer service replied very quickly to my email. I find that the iron-on labels don't stick as well as before (as the ones I ordered 3 years ago).
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cindy r
Rating: 3 out of 5
I have no complaints about the way my request was handled by the c mon étiquette site, as everything was sent on time. Unfortunately, having chosen chronopost delivery, I still haven't received my order and chronopost doesn't know where it is... c mon étiquette has already reimbursed me the shipping costs for the 24-hour delivery that was not respected. Unfortunately I still don't have my labels today....
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Llyne
Rating: 4 out of 5
We'd like more choice in colors and patterns, as well as label sizes.
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Manuela
Rating: 3 out of 5
Ordered for school, order arrived with wrong name. After report was sent the right Product too bad it arrived after school started.
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MARIE-CLAUDE COLOMBO
Rating: 3 out of 5
I ordered labels with a delivery charge of 9.50 for delivery in 24 hours. My label sent the labels very quickly, but the delivery man took more than 24 hours to deliver. Fortunately, my label was willing to reimburse me.
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