Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I have no complaints about the way my request was handled by the c mon étiquette site, as everything was sent on time. Unfortunately, having chosen chronopost delivery, I still haven't received my order and chronopost doesn't know where it is... c mon étiquette has already reimbursed me the shipping costs for the 24-hour delivery that was not respected. Unfortunately I still don't have my labels today....
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Manuela
Rating: 3 out of 5
Ordered for school, order arrived with wrong name. After report was sent the right Product too bad it arrived after school started.
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Marie-Claude Colombo
Rating: 3 out of 5
I ordered labels with a delivery charge of 9.50 for delivery in 24 hours. My label sent the labels very quickly, but the delivery man took more than 24 hours to deliver. Fortunately, my label was willing to reimburse me.
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Leibz
Rating: 1 out of 5
I have been buying self-adhesive stickers for school clothes on this website for several years because the experience so far has been very positive. However, this last time it has been a disaster. It is noticeable from the first moment that the quality and sealing of the stickers has changed and they no longer last even one wash. Unfortunately, I will change brands.
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Ji
Rating: 4 out of 5
I received my order, as agreed the labels correspond to the proposed visuals. I am fully satisfied for the moment
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Marie-Emmanuelle Hoareau
Rating: 1 out of 5
Delivery time not respected (1 week wait instead of 24-48h announced on the site). Call to after-sales service was unsuccessful, as there was no answer as to how my order was progressing. Collection made even though no delivery.
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Olivia Ledoux
Rating: 1 out of 5
My order was supposedly shipped on September 2 and I still haven't received anything. I contacted customer service on Thursday September 12 and I still have no returns and still haven't received the labels. I'm outraged!
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Pauline Saint-Georges
Rating: 1 out of 5
Order forgotten, written to send (obviously 2 times) and not received. I had to place an express order with a competitor and I didn't get what I wanted for back-to-school despite my being booked 1 month in advance.
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Myrna Victorin
Rating: 1 out of 5
After a first wash the labels come off disappointed
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Anichat Bourhane
Rating: 4 out of 5
Transparency during the ordering process. You get a picture of the product before you receive it.
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D Lapeyre
Rating: 3 out of 5
Ordered on August 30th with a promise of delivery by September with Chronopost, received on September 11th even orders shipped from China arrive faster.
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Sarah Solvet
Rating: 4 out of 5
The labels are very good but we paid 999 for delivery to get them in 48h but we got them in 72h! Really disappointed!
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Marion
Rating: 1 out of 5
I never received my order
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Chris
Rating: 4 out of 5
Good quality, beautiful colors, conforms to the image...?
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Invité
Rating: 4 out of 5
Satisfied with my order
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Chakib
Rating: 1 out of 5
To this day I am still waiting for the order, no way to contact customer service.
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Séverine Metgy
Rating: 1 out of 5
Still haven't received the labels
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Bboutique
Rating: 1 out of 5
Your labels are great Only I feel a bit cheated by your way of doing things. Thanks to a purchase at La Redoute, I received an e-mail saying that I was entitled to 20 labels for free, paying only 6 for postage. Yesterday I go on your site and I see that 10 labels cost 3 and free shipping. So that's not very honest.
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William Triquet
Rating: 1 out of 5
Very good delivery time.
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Inconnu
Rating: 1 out of 5
In this case, no opinion because I simply never received the labels I ordered?
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Laurence
Rating: 1 out of 5
Order received quite late. Embroidered bag for the start of the new school year for my daughter. The bag lasted 2 days and then the strap broke. Really poor quality. I'm still waiting for the site to get back to me for a refund.
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Alzira Simon
Rating: 4 out of 5
Fast delivery, but I'm waiting for the result after washing.
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Sophie Matrat
Rating: 1 out of 5
Not received!!!
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Z.
Rating: 4 out of 5
My experience was positive and I'm pleased with the "chequebook" product I received. The only downside, which made me decide not to give it 5 stars, is that the choice of designs is a little limited.
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N.a.
Rating: 1 out of 5
The labels don't stand up to washing, and after the first machine (at 30 degrees), they ended up in the drum. Very disappointed with this purchase
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Stephanie Pasqualini
Rating: 4 out of 5
Yes, I recommend
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Michel Simons
Rating: 4 out of 5
easy fast efficient
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Laura C.
Rating: 1 out of 5
Order No. 3001355242. They took a good 12 days to arrive (unacceptable time), a full 2 days after school started, and since they were labels for school supplies, they were totally useless. I was forced to turn to another site, fortunately much faster in delivery. I absolutely do not recommend the purchase
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Response from Petit-Fernand
Dear Laura, Thank you for contacting us and we sincerely regret the inconvenience regarding the delivery time of your order No. 3001355242. However, we would like to emphasize that the delays in mail delivery are not our fault. We clearly state on our website that the preparation time is 48 hours and that shipment can take up to 10 working days. From your report, it therefore appears that your order arrived at its destination within the stipulated time. We fully understand the frustration caused by the situation, especially at such an important time as the start of school, and we apologize for the inconvenience. Your comments are valuable and will help us improve our service in the future. We thank you for your feedback and look forward to serving you better in the future. Clare, Petit-Fernand
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Adeline Lorjou
Rating: 4 out of 5
Fast, free shipping with Gémo
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Marlene Suarez Nicot
Rating: 1 out of 5
I received the labels. When I received them, I thought they were of good quality and well presented. Since then, they've been falling off my son's clothes one by one. They don't hold and I'm disappointed.
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Response from Petit-Fernand
Hello, I have just contacted you privately regarding your label order. I understand your disappointment with this problem, as it is quite abnormal for labels to come unstuck. We pride ourselves on the quality of our products, and I want to make sure that we find a solution for you quickly. Thank you again for your patience and trust. The C-MonEtiquette team
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Alybaba
Rating: 3 out of 5
Hello, I find them a little less sticky than the previous ones (from two years ago). This concerns the labels for objects, not having recommended those for clothes I don't know if they are concerned.
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Response from Petit-Fernand
Hello, We're sorry to hear that the object labels did not meet your expectations in terms of retention. We've taken note of your comment about the quality compared with previous years. To better understand the problem, could you please send us some photos of the labels in question to [email protected]? This will help us identify the cause of the problem and find an appropriate solution. The C-MonEtiquette team
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Ahe
Rating: 4 out of 5
Hello, the order did not arrive at first. It was kindly restored and dispatched free of charge. Then the 2 deliveries did arrive. I regret that it took so long for us to receive the labels (about 3-4 weeks in total). I find that the labels are difficult to remove from the packaging and are printed too close to the center of the packaging. Otherwise everything is fine, thank you! VG Audrey
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Response from Petit-Fernand
Thank you for your review. We are very sorry that our products are causing you problems. We have just contacted you to get more information about this. Have a nice day, Elise, EsIstMeins
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Mazzantini M.
Rating: 1 out of 5
Order never arrived for 2 times
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Houda
Rating: 1 out of 5
Order placed on 30/08 and still nothing. Two shipments and two reshipments. Customer service not very responsive. Do not recommend at all.
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Response from Petit-Fernand
Hello, I am very sorry for the inconvenience you have experienced with the delivery of your order. We have received some feedback from the postal service, and we fully understand your frustration with this situation. We would like to assure you that we are just as inconvenienced by this setback as you are. Unfortunately, we have no control over postal delays and problems. We do our utmost to ensure fast and reliable delivery, but we are dependent on the performance of the carriers.
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Cliente 1763
Rating: 1 out of 5
The colors do not show all the information of the name of the label well.
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Laurie Calatayud
Rating: 4 out of 5
Very easy-to-use application. Fair cost Small negative point: you have to switch to 2 lines after a certain number of letters.
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Jmb666
Rating: 4 out of 5
Prompt receipt of order
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Mélissa Ferreira
Rating: 3 out of 5
The thermo-adhesive labels peel off after the 1st wash, I find that very limited, the ones I took last year still stick to the clothes I find that a bit limited...
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Response from Petit-Fernand
Hello, I've just contacted you to discuss the problem you've encountered with the iron-on labels. It is indeed unfortunate that these labels do not meet your expectations and peel off after washing. All the best, The C-MonEtiquette team
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Cristina Garcia Casado
Rating: 1 out of 5
I have glued with an iron and all the labels have come off without washing them.
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Mr U.
Rating: 3 out of 5
They came off in wash and became very sticky but the picture is good washed in cold too
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