English 
S
Rating: 3 out of 5
The labels are pretty even if there is a bit of ink missing at the end of the label I remain satisfied
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 660 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1, 3 and 4 stars
Reset filtersD
Rating: 4 out of 5
Satisfied with the product and the delivery
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V
Rating: 1 out of 5
Kam very shriveled and delayed. Delivery date was not met.
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Response from Petit-Fernand
Hello Vilma,
thank you for your feedback. We are sorry to hear that you are dissatisfied with your purchase and that the delivery did not arrive as expected. We have contacted you by email so that we can find a solution together.
Best regards,
the team at Es-Ist-Meins
thank you for your feedback. We are sorry to hear that you are dissatisfied with your purchase and that the delivery did not arrive as expected. We have contacted you by email so that we can find a solution together.
Best regards,
the team at Es-Ist-Meins
C
Rating: 1 out of 5
I bought the personalized water bottle. The personalization is a label that will probably come off after a couple of washes, and the cap of the bottle is convenient to stay attached but is super annoying for the child when drinking. Not satisfied!!
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Response from Petit-Fernand
Good morning,
I confirm that the illustrations are NOT stickers, but prints made directly on the bottle, the glossy transparent finish is applied to seal the print and prevent it from getting damaged. As for washing, as indicated on the website, the bottles should be washed by hand and not in the dishwasher!
If you need further information, do not hesitate to contact us at customer service.
Have a good day,
Giulia Petit-Fernand
I confirm that the illustrations are NOT stickers, but prints made directly on the bottle, the glossy transparent finish is applied to seal the print and prevent it from getting damaged. As for washing, as indicated on the website, the bottles should be washed by hand and not in the dishwasher!
If you need further information, do not hesitate to contact us at customer service.
Have a good day,
Giulia Petit-Fernand
F
Rating: 3 out of 5
Satisfied
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Response from Petit-Fernand
Hello Fatima,
Thank you for your feedback and we are delighted to hear that you are satisfied with your experience. Your opinion is valuable to us and we hope to see you soon in our online store.
Best regards,
The C-Monetiquette team
Thank you for your feedback and we are delighted to hear that you are satisfied with your experience. Your opinion is valuable to us and we hope to see you soon in our online store.
Best regards,
The C-Monetiquette team
S
Rating: 1 out of 5
The labels are of very good quality, however, peeling them off their backing to stick them on the material is hell. I spent a crazy amount of time peeling the labels, quite disappointed. I would not recommend labels from this site.
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback and we are pleased to hear that you appreciate the quality of our labels. We are sorry to learn that you encountered difficulties peeling them off. Please do not hesitate to contact us directly so we can help you resolve this issue.
Best regards,
The C-Monetiquette team.
Thank you for your feedback and we are pleased to hear that you appreciate the quality of our labels. We are sorry to learn that you encountered difficulties peeling them off. Please do not hesitate to contact us directly so we can help you resolve this issue.
Best regards,
The C-Monetiquette team.
C
Rating: 4 out of 5
Very good. Fast shipping and a great choice of colors. I just regret that we cannot order labels in several colors at once.
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J
Rating: 1 out of 5
I cannot respond I have not received my first order and I am waiting for the other ...
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L
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hello Laetitia,
We are sincerely sorry to hear that you have not received your order. We invite you to contact us directly so that we can examine the situation and find a solution together.
Thank you for your understanding and we remain at your disposal.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that you have not received your order. We invite you to contact us directly so that we can examine the situation and find a solution together.
Thank you for your understanding and we remain at your disposal.
Best regards,
The C-Monetiquette team
C
Rating: 4 out of 5
Everything went well except for the nonexistent communication when I had a question. But the product meets the request, is of good quality, and arrived on time. So I recommend it.
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E
Rating: 4 out of 5
The mini object labels are perfect for discreetly marking my pre-teen's belongings. The clothing stamp is practical and discreet; on certain materials, a larger font would have been welcome for readability. (Maybe this is the case without the illustration?)
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M
Rating: 1 out of 5
I ordered an insulated water bottle and it leaks even when closed properly, incomprehensible but very disappointed given the price
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your insulated water bottle is not satisfactory. We would like to understand your situation better and help you as best as we can, please feel free to contact us privately so we can discuss this matter.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your insulated water bottle is not satisfactory. We would like to understand your situation better and help you as best as we can, please feel free to contact us privately so we can discuss this matter.
Best regards,
The C-Monetiquette team
M
Rating: 4 out of 5
Good but really small labels...
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M
Rating: 4 out of 5
It would be nice if the stickers could be divided among several children. In the same amount.
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M
Rating: 3 out of 5
The product arrived on time. However, the stamp also prints its outline (its sides).
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Response from Petit-Fernand
Hello Marion,
We sincerely thank you for your feedback and are delighted to learn that your product arrived on time. We take your comments regarding the stamp into account and hope to see you soon in our store for new discoveries.
Best regards,
The C-Monetiquette team
We sincerely thank you for your feedback and are delighted to learn that your product arrived on time. We take your comments regarding the stamp into account and hope to see you soon in our store for new discoveries.
Best regards,
The C-Monetiquette team
L
Rating: 4 out of 5
Super sticker
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M
Rating: 4 out of 5
I am satisfied with my purchase, the labels are very practical and the delivery is very fast, I highly recommend.
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I
Rating: 4 out of 5
Ras
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C
Rating: 4 out of 5
Quick reception
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S
Rating: 4 out of 5
In line with my expectations
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S
Rating: 3 out of 5
Sadly the quality went down with my latest order... I've been using them for years now... Was always happy with it and continued ordering as I've got three kids and these stickers are super helpful to keep up with everything. Although my last order came in and the glue made all the pages stick together and practically unable to use it well. In addition the actual sticker doesn't hold as good as before. Something must have changed and not for better. I genuinely hope things can be brought back to how they used to with a higher quality as price tag is serious too. Thanks though
Response from Petit-Fernand
Dear Svetlana,
Thank you for taking the time to share your feedback with us. We truly appreciate your loyalty over the years and are sorry to hear about your recent experience. We are committed to maintaining high-quality standards, and your comments will help us address these issues. Please feel free to contact our customer service team, we will be happy to find a solution for you!
Warm regards,
The Petit-Fernand Team
Thank you for taking the time to share your feedback with us. We truly appreciate your loyalty over the years and are sorry to hear about your recent experience. We are committed to maintaining high-quality standards, and your comments will help us address these issues. Please feel free to contact our customer service team, we will be happy to find a solution for you!
Warm regards,
The Petit-Fernand Team
S
Rating: 3 out of 5
Satisfied with the content The shipping was deplorable everything was put in the same envelope that didn't even close Given the price the size of the envelope could be adapted I think Upon receipt, the impression that the envelope had been opened somehow
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Response from Petit-Fernand
Hello Stéphanie,
We sincerely thank you for your feedback. We are glad that you were satisfied with the content, and we take note of your comments regarding the shipping. Your opinion is valuable to help us improve our services.
Have a nice day,
Camille C-MonEtiquette
We sincerely thank you for your feedback. We are glad that you were satisfied with the content, and we take note of your comments regarding the shipping. Your opinion is valuable to help us improve our services.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 3 out of 5
The desert may be good, but the fact that when you order two names they are delivered in one booklet is a no-go. This way, you can't give the stickers as gifts. I wanted to make each grandchild happy and pack them in their school cones. Now I have to take the sheets apart and staple them again. This was not described in the ordering process.
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C
Rating: 1 out of 5
I am missing a part of the order
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Response from Petit-Fernand
Hello Céline,
We are sincerely sorry to learn that you are missing a part of your order. Your satisfaction is important to us. To assist you better, we have just contacted you directly by email. :)
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to learn that you are missing a part of your order. Your satisfaction is important to us. To assist you better, we have just contacted you directly by email. :)
Have a nice day,
Camille C-MonEtiquette
J
Rating: 3 out of 5
Hello I am a bit disappointed because I feel that these stickers are on the bottle and not graduated so that I wash them all and part otherwise the colors of the bottles are very pretty
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Response from Petit-Fernand
Hello Jennifer,
We thank you for your feedback and are happy that you find the colors of our bottles pleasant. Our bottles are indeed printed in several layers. A final transparent layer is applied to set the design.
Best regards,
The C-Monetiquette team
We thank you for your feedback and are happy that you find the colors of our bottles pleasant. Our bottles are indeed printed in several layers. A final transparent layer is applied to set the design.
Best regards,
The C-Monetiquette team
C
Rating: 4 out of 5
rather good but not super practical to stick with an iron
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S
Rating: 4 out of 5
The labels correspond to what I ordered.
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F
Rating: 1 out of 5
site not clear. homepage to improve. labels stick poorly
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Response from Petit-Fernand
Hello Florence,
We are sincerely sorry that your experience on our site did not meet your expectations. Your feedback is valuable and we would like to discuss it further with you in order to find a solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
We are sincerely sorry that your experience on our site did not meet your expectations. Your feedback is valuable and we would like to discuss it further with you in order to find a solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
C
Rating: 3 out of 5
Received on time and in good condition. Don't hold too much to the washing otherwise Practical
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Response from Petit-Fernand
Hello Catherine,
Thank you very much for your feedback. We are delighted to hear that your order arrived on time and that you find our product practical. We have contacted her to find a solution
Best regards,
The C-Monetiquette team.
Thank you very much for your feedback. We are delighted to hear that your order arrived on time and that you find our product practical. We have contacted her to find a solution
Best regards,
The C-Monetiquette team.
D
Rating: 3 out of 5
Dark enough colors and slightly blurry designs
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Response from Petit-Fernand
Hello Delphine,
Thank you for taking the time to share your feedback. We are happy that you are satisfied, while noting your comments regarding the colors and designs. We invite you to send us a photo of the received labels via our contact form :)
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are happy that you are satisfied, while noting your comments regarding the colors and designs. We invite you to send us a photo of the received labels via our contact form :)
Have a nice day,
Camille C-MonEtiquette
C
Rating: 3 out of 5
A letter is missing on the stamp for the last name...
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Response from Petit-Fernand
Hello Corinne,
Thank you very much for your feedback. We are delighted that you liked your order.
We recommend our customers to carefully check the personalization indicated in their order confirmation to ensure that no typing errors have slipped in. Indeed, once the products are personalized, it is unfortunately no longer possible for us to modify them.
Have a nice day,
Camille C-MonEtiquette
Thank you very much for your feedback. We are delighted that you liked your order.
We recommend our customers to carefully check the personalization indicated in their order confirmation to ensure that no typing errors have slipped in. Indeed, once the products are personalized, it is unfortunately no longer possible for us to modify them.
Have a nice day,
Camille C-MonEtiquette
S
Rating: 4 out of 5
Really nice the personalized tasting box, but it's a shame that the chosen illustration is not engraved on the box, it's just a label stuck on it.
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C
Rating: 4 out of 5
I received my order quickly, I am not too satisfied with one of the personalized water bottles, there was a small bump on the side, but that didn't stop my little girl from adopting it right away. I recommend the site C-monetiquette.
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E
Rating: 1 out of 5
Hello, not satisfied because I thought it was on fabric, on paper not great
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Response from Petit-Fernand
Hello Evelyne,
We are sorry to hear that you are not satisfied with your order. We try to describe our products as accurately as possible on our website and will forward your comment to the relevant department.
Have a nice day,
Camille C-MonEtiquette
We are sorry to hear that you are not satisfied with your order. We try to describe our products as accurately as possible on our website and will forward your comment to the relevant department.
Have a nice day,
Camille C-MonEtiquette
R
Rating: 1 out of 5
The cap of the water bottle is damaged
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Response from Petit-Fernand
Hello Rahma,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the cap of your water bottle is damaged. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the cap of your water bottle is damaged. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
M
Rating: 1 out of 5
Since my purchase on the site C Monetiquette, my payment details have been stolen and I have been a victim of fraudulent remote payment. You need to comply with the DSP2 and invest in cybersecurity.
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Response from Petit-Fernand
Hello,
We are sincerely sorry to hear about the situation you describe and fully understand your concern.
However, we want to reassure you on one point: the bank details entered during an order on our site never pass through our systems and are not stored by us. They are processed exclusively by our secure payment provider Adyen, which meets the most stringent security standards in the industry (PCI DSS certification).
To date, we have not identified any security incidents concerning our site or our payment system.
Unfortunately, it is very difficult to determine the origin of a banking fraud, as card details can be compromised in various ways and sometimes several weeks or months before their fraudulent use.
If you believe you have been a victim of fraud, we invite you to contact your bank, which can take the appropriate steps.
We remain at your disposal if you have any questions.
Best regards,
Camille C-MonEtiquette
We are sincerely sorry to hear about the situation you describe and fully understand your concern.
However, we want to reassure you on one point: the bank details entered during an order on our site never pass through our systems and are not stored by us. They are processed exclusively by our secure payment provider Adyen, which meets the most stringent security standards in the industry (PCI DSS certification).
To date, we have not identified any security incidents concerning our site or our payment system.
Unfortunately, it is very difficult to determine the origin of a banking fraud, as card details can be compromised in various ways and sometimes several weeks or months before their fraudulent use.
If you believe you have been a victim of fraud, we invite you to contact your bank, which can take the appropriate steps.
We remain at your disposal if you have any questions.
Best regards,
Camille C-MonEtiquette
A
Rating: 4 out of 5
Perfect bottle The first name is a bit small I thought it would be bigger. But nonetheless the personalized bottle is very beautiful
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Response from Petit-Fernand
Hello Anne Lise,
We warmly thank you for your feedback and are delighted that you like your personalized water bottle. We take note of your comment regarding the size of the name, which will help us improve our products.
Have a nice day,
Camille C-MonEtiquette
We warmly thank you for your feedback and are delighted that you like your personalized water bottle. We take note of your comment regarding the size of the name, which will help us improve our products.
Have a nice day,
Camille C-MonEtiquette
H
Rating: 3 out of 5
Unfortunately, the name was not fully written out and not printed correctly on the label.
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A
Rating: 4 out of 5
The adhesive labels for textiles are great! However, I couldn't manage to stick the iron-on ones. I think I followed the instructions though. Let's see.
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M
Rating: 3 out of 5
Long send but the labels are beautiful
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Response from Petit-Fernand
Hello Morgane,
We sincerely thank you for your feedback and are delighted that you like our labels. We are doing everything we can to improve our delivery times and hope to see you again soon in our store.
Best regards,
Camille C-MonEtiquette
We sincerely thank you for your feedback and are delighted that you like our labels. We are doing everything we can to improve our delivery times and hope to see you again soon in our store.
Best regards,
Camille C-MonEtiquette