The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I didn't know that in the pack of 100 labels, they all had the same shape/size. I preferred last year when the sizes were all different.
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Response from Petit-Fernand
Hello Sandra, We offer economical packs of 150 labels of various types. Feel free to have a look and see if it suits your needs: https://www.c-monetiquette.fr/pack-etiquettes Hope to see you soon on C-MonEtiquette. Have a nice day, Léa Service Clien C-MonEtiquette
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JULIE TOURNET
Rating: 4 out of 5
Perfect as always
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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client(e)
Rating: 3 out of 5
I'm disappointed, although I've ordered several times. This time if I ordered small labels with flowers around but the cut and made so that I have no flower on the label when I peel, it's a shame my daughter and disappointed. I wouldn't recommend this type of label next time.
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Response from Petit-Fernand
Hello Katy, Thank you for your loyalty. There may have been a problem with the production of the labels. Our customer service team has contacted you by e-mail to solve this problem. Have a nice day, C-MonEtiquette Customer Service Team
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Romane Shayanna
Rating: 1 out of 5
After 15 days of ordering and being charged I never received my order 27
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Response from Petit-Fernand
Hello Romane, Thank you for your feedback. Our customer service has already processed your complaint and your order is in production. We hope you'll receive it very soon ? Good day, Elise, C-MonEtiquette
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Adriana
Rating: 4 out of 5
Beautiful brightly colored labels--an extra care in specifying quantities. Otherwise ok
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Response from Petit-Fernand
Good morning Adriana, how nice to know that you liked our products. Thank you for choosing us! ?? Chiara, Petit-Fernand
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Francesca
Rating: 4 out of 5
Customer services very helpful and solved my problem
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Response from Petit-Fernand
Good morning Francesca, we are glad to hear that you are satisfied with our products. Thank you for your kindness! ?? Chiara, Petit-Fernand
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Laure Choulet
Rating: 4 out of 5
Great labels! I loved the ones for the shoes! I like them in booklet form. Very good value for money I think. I received some extra labels that weren't addressed to me, and I couldn't keep track of my order on the website.
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Response from Petit-Fernand
Hello , Thank you very much for your very kind feedback! We're always here to help you in any way we can and hope that these problems won't prevent you from ordering from us again. ?? Have a nice day, Elise, C-MonEtiquette
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Céline B
Rating: 3 out of 5
I'm very happy with the labels, but a little surprised by the size, which is just a little big for labelling pens. I wanted to order a 2nd batch, but it was impossible to find my previous order, even with the number of the 1st.
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Response from Petit-Fernand
Hello, To label your pens in the best possible way, you'll find mini labels without illustrations on our site. They are ideal for marking your colored pencils, for example. You can only renew your order if you placed it by logging into your customer account. If not, you'll have to place your order again. Have a nice day, Camille C-MonEtiquette
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Cynthia Trudelle
Rating: 4 out of 5
Wide range of label personalization options. Good quality. Good value for money
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Loïc CM
Rating: 4 out of 5
My son loves to choose the writing style and drawings.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Chiara G.
Rating: 1 out of 5
The labels are not for clothes, you can only stick them on the wash labels otherwise they won't withstand machine washing. It's a scam, they don't say so on the purchase page.
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Response from Petit-Fernand
Good morning Chiara, We are sorry that you did not find the labels you wanted. I can confirm that we are not a scam. On our site we distiguish in detail the adhesive clothing labels from the thermo adhesive labels. Here is the explanation on our site for you (you will also find pictures here to guide you) : ADHESIVE LABELS FOR CLOTHES Adhesive labels for clothes apply to all garment care labels or brand of clothes! THERMOADHESIVE LABELS FOR CLOTHES Our thermoadhesive labels can be put in the washing machine up to 60°C and in the dryer. Application is very simple: one ironing stroke for 8 seconds and presto, your children's clothes are labeled for back-to-school or summer camp. The advantage? They can be glued on most fabrics! We hope that for your next order you will be able to find the labels you want. Have a great day and see you soon :) Chiara, Petit-Fernand
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Adélaïde
Rating: 1 out of 5
I always order from this site and never have any problems, always satisfied. But this time I didn't receive my order. Customer service was able to solve the problem. I'm waiting for my order again. I recommend this site.
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Response from Petit-Fernand
Hello Adélaïde, We are delighted to see that your problem has been solved with our customer service. If you have time, don't hesitate to modify your Trustpilot review; our customers' opinions are very important to us? Have a nice day, C-MonEtiquette Customer Service
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Aline Bouakel
Rating: 4 out of 5
Very fast delivery large selection very happy
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Virginie Bagou
Rating: 4 out of 5
Receipt as indicated and good quality of the labels ordered
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Beautiful day to you, Elise, C-MonEtiquette
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Céline Garrigue
Rating: 3 out of 5
Gourd with straw, the gourd is very pretty but the lid doesn't seem to be of great quality, to be seen with time. They say there's an air hole right next to the straw, so if the child leans over a little to drink, it spills. Then they say 480 ml, but you put in 400/430, no more. I warned them, but they didn't make up for it.
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Response from Petit-Fernand
Hello, Concerning the capacity, it was indeed an error on our part. Thanks to your vigilance, our marketing department has taken care of modifying the bottle's product sheet. Have a nice day, Elise, C-MonEtiquette
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Lc
Rating: 3 out of 5
Disappointed, the label plates came off as soon as I received them.
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Response from Petit-Fernand
Hello, We're sorry to hear about the inconvenience concerning your order. We have just contacted you to find a solution. Have a nice day, Elise, C-MonEtiquette
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client(e)
Rating: 4 out of 5
Very good except that I aimed a little large for the labels.
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Response from Petit-Fernand
Hello, thank you very much for your very heartfelt feedback! We hope that our different formats will appeal to you in the future. ?? Have a nice day, Elise, C-MonEtiquette
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Cindy
Rating: 4 out of 5
Labels are always top quality Fast delivery, but this is the 2nd time I've received an envelope that's been completely blown up (opened/ripped open). The rigidity of the deliveries needs to be reviewed, because fortunately everything was still present, but the label pockets were damaged (intact labels, that's the most important thing: Phew).
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! We'll be sure to take note of your suggestion? Have a nice day, Elise, C-MonEtiquette
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Julie
Rating: 4 out of 5
I've been ordering from you for 5 years, your products are of excellent quality, always a very nice design and my daughter enjoys choosing them every year!!!!
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Audrey Guilbault
Rating: 4 out of 5
The labels are great but I didn't realize when I placed the order that they were too big. I'll only be able to use half of my order.... Too bad, I'll be more careful next time.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Coralie LAVOYE
Rating: 4 out of 5
Never dissatisfied with product quality. One small downside: I would have liked the option of putting together my own school kit, so I wouldn't have the products I don't use (clothing labels).
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Estelle
Rating: 4 out of 5
Super satisfied I recommend
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Adeline Jahan
Rating: 4 out of 5
Nickel as usual
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Nm
Rating: 1 out of 5
The labels took a very long time to arrive, 10 days. The iron-on printing is not sharp.
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Response from Petit-Fernand
Hello, We're very sorry to hear about this problem with your order. We have just contacted you to find a solution. Have a nice day, Elise, C-MonEtiquette
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Cassandre
Rating: 4 out of 5
Website, very easy to use. Personally, I bought a personalized water bottle for my son, and I loved the concept of being able to personalize everything. My two-year-old son quickly understood how to open and close it by himself and now takes his bottle everywhere with him. Very fast delivery.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Rébecca B.
Rating: 1 out of 5
Order never received! Delivery requested in 48h via Chronopost... Never delivered to my home, I was asked to go to a pick-up point, which I did but my parcel was not there... I contacted your customer service department who immediately refunded my order in full... I'm disappointed because I like your products... But it was impossible to get the labels in time for my son's vacation...
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Response from Petit-Fernand
Hello, We're sorry to hear that you've experienced delivery problems with your order. We hope to see you soon at C-MonEtiquette! Elise, C-MonEtiquette
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Sidonie Helle
Rating: 4 out of 5
As I expect every year
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Emilie Larmandier
Rating: 4 out of 5
This is already my 3rd order, and they're still as high quality as ever. It's a bit of a budget for labels, but they last a really long time despite the daily trips to the dishwasher at the crèche.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Astrid Trouillefou
Rating: 4 out of 5
Since my child started school 5 years ago, I've always ordered my labels from your site and he's been very happy.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Giuditta G.
Rating: 4 out of 5
Punctual,accurate and professional even in solving a mistake....
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Response from Petit-Fernand
Good morning Giuditta, how nice to read your positive comment! We are happy to have made another customer happy. ?? Chiara, Petit-Fernand
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EMMANUELLE
Rating: 1 out of 5
This isn't my 1st order, but this one I'm really excited about. I ordered clothing labels for one of my sons, with a fire-engine red background. They arrived, but the background was more orange than red. For my other son I started putting them on the clothes, already 10 used and at the 1st wash already 5 labels peeled off and found in the drum of the washing machine and dryer.
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Response from Petit-Fernand
Hello, We're sorry to hear about this problem with your order. We have just contacted you to propose a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Sabrina D
Rating: 4 out of 5
This is the 2nd time I've ordered and I'm very happy with the quality of the product. The labels stay well all year long on the material, as well as the iron-on labels on the garment. Thanks to the C-mon-étiquettes team for their understanding and responsiveness.
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Response from Petit-Fernand
Hello, thank you for your feedback. Have a nice day, Elise, C-MonEtiquette
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Bartolucci L.
Rating: 1 out of 5
I never got it and don't know how to track the order. Money spent for nothing
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Response from Petit-Fernand
Good morning Lucia, We are sorry to hear about this. We can't find an exchange with customer service for the notification of not receiving the order. But don't worry, we will contact you within the day to help you. See you soon, Chiara Petit-Fernand
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Amelia Ovcinicov
Rating: 3 out of 5
The labels are pretty but too expensive
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Response from Petit-Fernand
Hello, We're sorry to hear that you find the labels too expensive. However, we have many promotional offers throughout the year. Have a nice day, Elise, C-MonEtiquette
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Irene Calabuig
Rating: 1 out of 5
Two orders in one month > Zero envelopes received: - It says I have received the order but as there is no way to track or check where the envelope/package is I am left with the same... - And I have lost 12
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Response from Petit-Fernand
Hi Irene, We are sorry to hear that the order we have remanufactured for you has not arrived yet. We have just contacted you by email to help you. Good day, Camille Petit-Fernand
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Lucie A .
Rating: 1 out of 5
The labels arrived too late (10 days). I wasn't able to use them before my children left for camp. I ordered a bit last minute, and that's entirely my responsibility, but I admit I was hoping it would arrive at least after a week. In the end, I had to buy labels to complete myself at the last minute.
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Scalisi C
Rating: 3 out of 5
the labels are of good quality but the prices have become too expensive.too bad
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Response from Petit-Fernand
Hello, We're sorry to hear that you find the labels too expensive. However, we have many promotional offers throughout the year. You can also subscribe to our newsletter to make sure you don't miss out. Have a nice day, Elise, C-MonEtiquette
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Mme Jessica Loy
Rating: 1 out of 5
The order was returned to sender apparently for a problem on my address, while everything was clear at the time of purchase, I found myself without the batch of labels planned for the departure in colo of my son! The lady on the phone gave me a refund, but I had to go to another site and pay an extra 15 to have the order sent within 24 hours!
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Response from Petit-Fernand
Hello, We're sorry to hear about your delivery problems. We hope to see you soon at C-MonEtiquette. Have a nice day, Elise, C-MonEtiquette
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Marzena L.
Rating: 3 out of 5
The stickers are great, but they couldn't send me a rubber seal for the bottle. The bottle is therefore unusable!!! Too bad!
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Response from Petit-Fernand
Hello, unfortunately I can't find any contact from you, neither by e-mail nor by phone. We will get in touch with you for further information. Have a nice day, Elise, EsIstMeins
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Tatiana Fernandes
Rating: 1 out of 5
I never received the order. I hope it will be sent back to me very soon as announced today by C mon étiquette customer service. 17/07- New order well sent back but they promised me a home delivery except that it was sent to a chronopost relay point which no longer exists. So I'm not going to receive what I bought any time soon?
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Response from Petit-Fernand
Hello, We're sorry to hear that you've experienced delivery problems. We hope that your order will arrive to your complete satisfaction. Have a nice day, Elise, C-MonEtiquette
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