Customer reviews of Petit-Fernand

I must have received it... The parcel is still on standby for delivery... God knows where :-(

It's positive, nice color text, but it's still expensive. Your company must continue. Your products are not bad.

I'm very pleased with the welcome and respect for delivery. I noticed that the Labels were a little less quality than the previous ones.

The site is not well done, I wanted to order labels for clothes, impossible to find so I ordered labels for objects I hope it will go.

Previously satisfied, then an order where all the labels came off in the machine. Very disappointed with the after-sales service, the error is human, but it can be repaired. No reaction because after 3 months (so don't anticipate your orders too much).

satisfied with labels

I loved these sticker labels but found that a number of the labels are just falling off in wash and so wondered if was fault. Contacted customer service who were uninterested but said would give 20% discount code to buy more. When questioned defect was quoted terms and conditions (French despite buying from UK website). Changed that should be referring to English laws but just ignored and refused to engage, then send satisfaction survey! Would not buy again. If they has simply replaced the faulty stickers my experience would have been very different, but Chiara just is not interested in customer services and unwilling to even apply by the correct laws! *edit following response* The response speaks for itself. 20% discount on more isn't the best solution for the customer who bought a bumper pack that comes away in wash.

Unfortunately, the riders did not arrive this time

Very good quality and fast delivery

Good product

Everything is perfect

Very pretty and practical

I've ordered from you twice now, I was delighted the first time, a little downside last year, the "object" labels all came off on my son's pencils after a few days, maybe just a defect... Otherwise, no worries about the clothes labels.

Order did not arrive ....

pretty but poor

The colors are not relevant the orange turned out salmon pink.

always liked it very much, but at the time of buying an extra cap for a bottle, which I had already done a few years ago, I got it wrong because they really took off the line and I didn't notice since it was there before. To give it back, though, I have to pay shipping and it's not convenient for me, so I have a new bottle without a cap and two more caps that I don't need in either of the two different stylus bottles I have.

Good morning order arrived on time, I purchased two custom water bottles in my opinion beautiful, the only flaw very delicate, after a week some stickers came off, otherwise excellent thermal! I contacted customer service by sending attached photos, they immediately apologized by forwarding me a new water bottle and contacting production for the incident so they can solve the problem in the future! Good job guys this is the way to work!

Disappointing wash removal

Product conforms to the description. Quick service . Good experience which I have repeated.

The labels are as nice as ever, but when I ordered 2 sets I would have liked 2 sets with 2 sets of stickers, 2 different notebooks as on previous occasions. I wanted to give them to 2 children and have to cut the notebook in 2... It's not much, but it's not a great gift.

I came across your site totally by chance and I must admit I was afraid it was a scam. I received my labels in 3 working days and the result is consistent with the visual on the site. I took the minis to put on my archery arrows and it's perfect! There's just one small problem: if you order before creating an account, you can't track your order, which is a bit of a shame.

Hello, I haven't yet used the labels I ordered for my daughter, but the visual is very nice.

Hello. The quality is magnificent.

After 10 days I still have no delivery and no message to keep me informed of the delivery date. I'll have to come up with a plan B for labelling.

Faster delivery service as took quite a few days to receive name labels

Quality products and fast dispatch (as evidenced by the postmark). However, it took the post office 20 days to bring me the labels (even though they were priority items). I contacted the after-sales service, which never replied (normally within 24 hours)!... but which didn't hesitate to call me back so that I could evaluate the after-sales service. In conclusion, C mon etiquette is a serious and reliable site... but you shouldn't encounter any problems because the after-sales service is non-existent. From now on, the rule will be "work it out for yourself!"

Average quality - see how the labels hold up in the wash

Order not received

I received my parcel on time and very well done.

Very happy with my purchase, the labels are top notch. And very responsive customer service.

Despite a first order that did not arrive because of the post! C my label reacted very quickly and my order is there!

The item was delivered without a hitch.

Very good print quality 4 stars because it doesn't always stick 100% sometimes it comes off in the first wash.

I contacted customer service because of a fault with my gourd. The person I spoke to was very pleasant and the problem was resolved very quickly. Customer service is easy to contact and very responsive?

Products as described. Useful and with beautiful graphics.

An error when I received my order, a part had been forgotten. Customer service was very reactive and sent me back the forgotten part immediately.

I received a gourd with a rust stain on the bottom, impossible to make a request via the website and attach photos. And I contacted on messenger but no answers. I managed to contact customer service, which is very responsive. Only 3 days later I received a new gourd. Thank you very much

Already ordered and happy so redone. Just that I would have liked to have 2 different notebooks for my labels knowing that there were 2 different first and last names.

I never received my products.